Nicky H.D. Terblanche

Nicky H.D. Terblanche
Stellenbosch University | SUN · Business School

PhD

About

32
Publications
10,875
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80
Citations
Introduction
Nicky H.D. Terblanche currently works at the Business School, Stellenbosch University. Nicky does research in Executive Coaching, Transformative Learning, Adult Education and the application of Artificial Intelligence, Machine Learning and Conversational Agents in these fields.

Publications

Publications (32)
Article
Coaching as a practice borrows from many related fields. The problem is that most of the coaching models in use have not been tested or validated for the coaching context. If coaching is to be taken seriously, it needs to derive its own models that are methodologically rigorous, theoretically grounded and empirically informed. The Coaching Model De...
Article
Full-text available
The rise of artificial intelligence (AI) is making in-roads into many spheres of life, including workplace coaching. The introduction of a new class of support technologies (‘e-coaching systems’ or ‘AI Coaching’) promise to deliver personalised, timely, around-the-clock coaching in a wide variety of domains and to a broad audience. Chatbots as a ty...
Article
Full-text available
There is on going debate about the potential impact of artificial intelligence (AI) on humanity.The application of AI in the helping professions is an active research area, but not in organisational coaching. Guidelines for designing organisational AI Coaches adhering to international coaching standards, practices and ethics are needed. This concep...
Chapter
Full-text available
Artificial intelligence (AI) is making inroads in the helping professions, including coaching. This conceptual paper considers the possible future of AI Coaching. We look at what is currently done in fields related to coaching and recommend chatbots as a promising technology for implementing AI Coaches. We describe what needs to be considered to im...
Article
Full-text available
There is limited empirical efficacy evidence on the confluence of artificial intelligence (AI) and organisational and life coaching. Coaching "works" but is often unavailable or unaffordable. AI could scale coaching to reach a wider audience, however, we do not yet know how well AI coaching "works". This replication randomised controlled trial long...
Article
Full-text available
Orientation: Organisational coaches operate in an increasingly complex environment where they regularly face ethical dilemmas. Because of the confidential nature of coaching, coaches may find themselves isolated with limited means to deal with ethical challenges. Research purpose: This research investigated the typical ethical dilemmas that coaches...
Article
Full-text available
The history of artificial intelligence (AI) is filled with hype and inflated expectations. Notwithstanding , AI is finding its way into numerous aspects of humanity including the fast-growing helping profession of coaching. Coaching has been shown to be efficacious in a variety of human development facets. The application of AI in a narrow, specifi...
Article
Full-text available
Chatbots are increasingly applied in various contexts including helping professions, such as organizational and life coaching. Coaching facilitates individual wellness, behavioral change, and goal attainment in a reflective, non-directive manner, and is considered one of the fastest-growing professions. The use of knowledge imparting service chatbo...
Conference Paper
Full-text available
Artificial Intelligence (AI) coaching platforms are now available for client use. This panel discussion brings together an AI coaching platform developer, a researcher in the field, a coaching organization facilitating the development of AI coaching standards, and an experienced coach working to integrate AI coaching into the mainstream coaching pr...
Chapter
People from a variety of backgrounds become executive coaches, lured by the promise of flexible work hours, a more balanced lifestyle, and a reprieve from corporate politics. While anecdotal evidence suggests that it is not easy to make a living purely as an executive coach, research on the topic – which would be more conclusive – is sparse. The em...
Article
Purpose This research investigates how the Covid-19 pandemic initially affected organisational managers, as seen from their executive coaches' perspective by asking: (1) What challenges did managers experience during the initial stages of the Covid-19 pandemic? and (2) How did coaching foster crisis management skills during this time? Executive coa...
Article
Full-text available
Purpose: More context-specific research regarding the praxis of organisational coaching was needed for increased understanding of this emerging profession. Whilst progress was being made internationally, African coaching practice research was sparse, leading to potentially false assumptions about local praxis based on international trends. The aim...
Article
Insights into the learning environment are required especially when applying action learning commonly used in management development programmes (MDPs). The study reports on an emerging action learning conceptual framework that fosters an environment for individual transformative learning in an MDP. The purpose of this research was to make clear the...
Article
Full-text available
Career development and transitions are forms of learning integral to human resource development (HRD). Understanding these phenomena is becoming critical due to the changing nature of work. Transition coaching, an individualized HRD learning intervention, is gaining traction as a career support mechanism, yet the details of how this type of coachin...
Article
Purpose This study aims to investigate the aspects that influence reflective practice during an action learning approach to management development programmes (MDPs). Design/methodology/approach A narrative inquiry approach was used to gather interview and pictorial data from 16 participants who had attended an action learning oriented MDP. Data we...
Article
Working women who fulfil multiple roles face demands which test their resilience. The purpose of this research paper is to report on how postgraduate studies in executive coaching at a South African Business School, had a spill-over effect that assisted women with their resilience in their triple roles of business leaders, mothers at home and postg...
Article
Full-text available
Orientation: Coaching continues to grow in importance as a learning and developmental intervention in organisations. It is therefore important to understand what makes coaching successful. Research purpose: The coaching relationship is a known predictor of coaching success, and trust is a key ingredient of a high-quality coach–coachee relationship....
Article
Corporate leaders are frequently promoted into senior positions without the requisite capabilities to be successful in such career transitions. A significant proportion fails with substantial negative personal and organisational implications. Incumbents need to adapt through a flexible learning process that transcends superficial change. Transforma...
Conference Paper
Full-text available
Work engagement contributes positively to individual and organisational performance. Empowering leadership increases employee engagement, and coaching as a management style is an important aspect of empowering leadership. This study aimed to explore the influence of management's application of coaching practices on work engagement of employees. A q...
Conference Paper
Full-text available
Work engagement contributes positively to individual and organisational performance. Empowering leadership increases employee engagement, and coaching as a management style is an important aspect of empowering leadership. This study aimed to explore the influence of management’s application of coaching practices on work engagement of employees. A q...
Technical Report
Full-text available
A survey on African Coaching Practice and comparison to a similar study in Europe
Article
Full-text available
Background: The executive coaching industry is growing internationally and in South Africa. As is typical of small businesses, many struggle to survive. Factors contributing to small business success have been researched, but research in the context of the executive coaching industry in South Africa is sparse. Aim: The aim of this study was to inv...
Article
Facilitating reflection for personal growth in a business context requires careful thought and planning. As a learning process, Business-Driven Action Learning (BDAL) has two points of focus. It aims to firstly identify and make recommendations regarding a business challenge, whist secondly facilitating potentially significant individual personal l...
Preprint
Full-text available
ORIENTATION: Organisational network analysis (ONA) examines relationships between people and is a potential diagnostic tool to use during team coaching interventions. RESEARCH PURPOSE: The objective of this research was to investigate how ONA can be used during a team coaching intervention aimed at addressing business challenges. MOTIVATION FOR THE...
Preprint
Full-text available
Senior leadership transitions present daunting challenges. To promote inclusive development and comply with equal opportunity legislation, South African companies often fast-track careers of high-potential previously disadvantaged individuals. Organisations typically do not sufficiently support transitioning leaders, possibly acting unethically. Th...
Article
Full-text available
The need for social transformation in South Africa is intrinsically linked to the transformation of corporate South Africa. Strong senior leadership is required to ensure that organisations remain sustainable during this transformation. There is, however, a shortage of skilled senior leaders, hence the need for leadership development. When leaders...
Article
Full-text available
Senior leadership transitions present daunting challenges. To promote inclusive development and comply with equal opportunity legislation, South African companies often fasttrack careers of high-potential previously disadvantaged individuals. Organisations typically do not sufficiently support transitioning leaders, possibly acting unethically. The...
Article
Full-text available
Background: To address the low success rate in information system (IS) projects, organisations in South Africa are adopting agile implementation methodologies. Agile delivery environments advocate an iterative approach where autonomous, self-organising teams share project management (PM) activities. This encroaches on the traditional project manage...
Article
Full-text available
Orientation: Coaching is sometimes used in organisations to assist and support people when they are promoted into senior leadership positions. These coaching interventions are not optimally designed. Research purpose: The objective of this research was to investigate how a transition coaching intervention should be designed to cater specifically f...
Article
Full-text available
Knowledge sharing between employees is a critical success factor in knowledge intensive organisations and depends on the quality of an employee’s relationships with co-workers. Relatively little research has been done on how to incorporate relationship aspects into a coaching intervention. This paper describes an organisational coaching interventio...

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Projects

Projects (4)
Project
Research into the application of Artificial Intelligence in organisational coaching