Nicholas Berente

Nicholas Berente
University of Notre Dame | ND · Mendoza College of Business

Doctor of Philosophy

About

161
Publications
79,284
Reads
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2,673
Citations
Introduction
"Digital Innovation" minitrack at HICSS Hawaii - submission deadline June 15
Additional affiliations
August 2010 - May 2016
University of Georgia
Position
  • Professor (Assistant)
August 2008 - July 2010
University of Michigan
September 2004 - May 2010
Case Western Reserve University

Publications

Publications (161)
Article
Integration and control are pivotal goals of enterprise information system implementations. However, misalignments inevitably occur between the system and organizational practices, and these misalignments are generally thought to undermine the goals of integration and control. We report on a longitudinal study of NASA’s enterprise information syste...
Article
Through a grounded analysis of the National Aeronautics and Space Administration (NASA's) enterprise information system (IS) implementation in the months immediately following the go-live, we show how NASA can be characterized as an institutionally plural organization, rife with diverse institutional logics, some consistent and some contradictory t...
Article
In this study of the U.S. automobile industry, we highlight the way the division of innovative labor across firms in the supply chain can be influenced by a particular form of digital innovation known as “digital control systems.” Digital control systems are becoming ubiquitous in complex products, and these digital innovations integrate other comp...
Article
With the rapid pace of technological development, individuals are frequently challenged to make sense of equivocal innovative technology given limited information. Virtual worlds are a prime example of such equivocal innovative technology, and this affords researchers an opportunity to study sensemaking and the construction of perspectives about th...
Article
Full-text available
The purpose of computationally intensive theory construction is to produce theoretical insights from patterns identified using computational techniques, including—but not limited to—those that reveal categories, category memberships, associations, networks, sequences, and complex system dynamics by providing simulated data, pattern visualizations,...
Article
Does formal IT governance encourage innovation in the traditional domains of the IT function at the expense of new forms of "digital" innovation? We report on a study of 158 IT managers and leaders to understand the conditions under which transformational IT leadership can drive innovation in traditional forms of IT, as well as in the emerging "dig...
Article
Full-text available
Managing artificial intelligence (AI) marks the dawn of a new age of information technology management. Managing AI involves communicating, leading, coordinating, and controlling an ever-evolving frontier of computational advancements that references human intelligence in addressing ever more complex decision-making problems. It means making decisi...
Article
Research on service center routing has largely assumed either fully codified automated routing, rational routing agents who can optimally route calls, or both. In practice, however, many routing scenarios are not fully codifiable, and human routing agents will likely exhibit biases in their routing decisions. In this paper, we explore the presence...
Article
Platform organizations continually seek novel ways to generate value for multiple sides of their markets and need to attract different stakeholder groups to become and remain successful. As such, they continually generate new innovations and need to establish these innovations as viable and legitimate. The introduction of new innovations, however,...
Article
In an effort to contribute to the recent debate around epistemological and methodological anarchism inspired by the thinking of Paul Feyerabend, we reflect on Habermas's pragmatist perspective of social science. We argue that the information systems field instantiates a sort of pluralism that goes beyond the relativistic conclusions of Feyerabend....
Conference Paper
Full-text available
The extant research on fake images provides insights into identifying fakes, epistemology of fakes, affordances resulting from fakes, and the diffusion of fakes. However, little attention is paid to the rhetorics associated with the social dynamics of fake images. Drawing on Weick's organizational sensemaking, we investigate the rhetorical social d...
Conference Paper
Full-text available
The extant research on fake images provides insights into identifying fakes, epistemology of fakes, affordances resulting from fakes, and the diffusion of fakes. However, little attention is paid to the rhetorics associated with the social dynamics of fake images. Drawing on Weick's organizational sensemaking, we investigate the rhetorical social d...
Article
Full-text available
Autonomous, intelligent tools are reshaping all sorts of work practices, including innovative design work. These tools generate outcomes with little or no user intervention and produce designs of unprecedented complexity and originality, ushering profound changes to how organizations will design and innovate in future. In this paper, we formulate c...
Article
Urgent responses to the COVID‐19 pandemic depend on increased collaboration and sharing of data, models, and resources among scientists and researchers. In many scientific fields and disciplines, institutional norms treat data, models, and resources as proprietary, emphasizing competition among scientists and researchers locally and internationally...
Preprint
Full-text available
In this study of 696 Americans during the 2020 COVID-19 pandemic, we examined the association between attitudes toward social distancing and social distancing behaviors (i.e., staying-at-home) during a critical time period of COVID-19 in the United States, the last two weeks of March 2020. We find that most of our sample is compliant with social di...
Article
Full-text available
Team design thinking in new product development (NPD) refers to a set of design‐oriented principles that can be embedded in the everyday routines of NPD teams. We theorize that team design thinking enables NPD teams to develop more innovative products–products that are useful and novel–by reducing the routine and cognition‐based inertia that constr...
Article
To stay ahead of the competition, firms must continuously learn from their customers and swiftly adopt those lessons to improve their products. A unit at Ubisoft, a leading game publisher headquartered in Paris, has established a three-pronged approach to drive product innovation based on three practices: data-driven exploration, data-augmented ide...
Chapter
Science is moving increasingly to team collaboration at distance (Olson et al. Scientific collaboration on the internet. 2008; Olson and Olson. Synt Lect Hum Center Inform 6:1–151, 2013), or “virtual collaboration” (Jarvenpaa et al. J Manag Inform Syst 14:29–64, 1998). Organization science has studied virtual collaboration and can provide a variety...
Article
Full-text available
The sharing economy is a defining feature of the millennial generation. We report on a study of 1047 millennials and find that trust has more of an impact on their willingness to engage in some sharing encounters than in others. In particular, trust matters more in high‐dimensionality sharing encounters—those encounters that have a longer duration,...
Presentation
Full-text available
In recent years, we have seen a growing trend in which the term digital is affixed to other management concepts, implying that there is something different with “digital.” These concepts include “digital innovation,” “digital transformation,” and “digital business strategy,”among a variety of other concepts (Yoo et al 2010; Bharadwaj et al 2013; Tu...
Conference Paper
In recent years, considerable attention has been given to assessing the value of investments in cyberinfrastructure (CI). This paper focuses on assessment of value measured in ways other than financial benefits - what might well be termed impact or outcomes. This paper is a companion to a paper presented at the PEARC'19 conference, which focused on...
Conference Paper
Cyberinfrastructure (CI) personnel are critical to next-generation scientific research. Although funding agencies and universities increasingly realize this, enabling resources do not grow as fast as the need for the CI skills and capabilities. There are two main issues with respect to CI personnel: CI personnel are scarce and cyberinfrastructure i...
Conference Paper
In recent years, considerable attention has been given to assessing the value of investments in cyberinfrastructure (CI). This paper includes a survey of current methods for the assessment of financial returns on investment (ROI) in CI. Applying the financial concept of ROI proves challenging with regard to a service that, in most academic environm...
Research Proposal
Full-text available
Artificial intelligence (“AI”) refers to machines performing the cognitive functions typically associated with humans - including perceiving, reasoning, learning, interacting, etc. AI is not confined to one or a few applications, but rather is a pervasive economic, societal, and organizational phenomenon. Examples of AI technologies include robotic...
Article
In addition to having a detailed understanding of the artifacts they intend to create, designers need to guide the software tools they use.
Article
We develop a theoretical explanation of first-order and second-order responses to enterprise system (ES) implementations, highlighting how these responses are influenced by pluralistic institutional logics in combination with the relative power organizational actors. Enterprise systems span entire organizations and are congruent with some instituti...
Conference Paper
Full-text available
Extant literature emphasizes the fit between tasks and technology features to impact performance. Specialized information systems such as Enterprise Collaboration Systems (ECSs) are designed to align with the tasks of collaboration, coordination, and communication in organizations. Despite this fit, users often continue to use generic default techn...
Article
Full-text available
Increasingly abundant trace data provides an opportunity for information systems researchers to generate new theory. In this research commentary, we draw on the largely "manual" tradition of the grounded theory methodology (GTM) and the highly "automated" process of computational theory discovery (CTD) in the sciences to develop a general approach...
Article
Ubisoft’s game designers successfully used autonomous tools to develop an innovative virtual world. The authors discuss the reflective practices underlying this success and how autonomous tools enable more complex system design.
Article
Full-text available
In this study, we explore the role of Chief Digital Officer (CDO) through the perspectives of CDOs in thirty-five organizations. In enacting their emerging role, CDOs must navigate the existing institutionalized context of established information technology (IT) roles and respective jurisdictional claims. We find that CDOs intentionally draw on the...
Article
Full-text available
Through a survey of 247 digital product development leaders, we explore how design thinking principles embedded into product development routines influence successful market outcomes. We find that product utility partially mediates the relationship between embedded design thinking principles and market success, and that this mediated relationship i...
Data
In this study, we explore the role of Chief Digital Officer (CDO) through the perspectives of CDOs in thirty-five organizations. In enacting their emerging role, CDOs must navigate the existing institutionalized context of established information technology (IT) roles and respective jurisdictional claims. We find that CDOs intentionally draw on the...
Conference Paper
Full-text available
Industrial-age institutional fields shape the way entrepreneurial organizations have traditionally viewed digital technologies. We report on a study of twenty "born digital" organizations to investigate how they draw on and reproduce different institutional fields as they grow, and how they leverage digital technologies during this growth. Our find...
Conference Paper
Full-text available
Digital technologies are critical to virtually any fast-growing entrepreneurial organizations in a variety of ways. A common theme in entrepreneurial growth literature involves conceiving of growth as a liminal period of transition when certain start-up-related structures and behaviors persist, while other, more professional practices emerge. In th...
Article
Full-text available
Software development organizations (SDOs) innovate in diverse ways. In this paper, based on an extensive review of innovation typologies, we develop a theory-driven typology of SDO innovator classes. We theorize about the driving forces behind these classes, with specific attention given to knowledge-based dispositions that relate to the SDO's know...
Article
Different forms of stakeholder pressures drive different environmental strategies in organizations. This article differentiates between internal and external normative stakeholder pressures to test their potentially unique effects on environmental strategies. The findings suggest that internal, normative stakeholder pressures primarily drive substa...
Article
Full-text available
A procedure for reflection and discourse on the behavior of bots in the context of law, deception, and societal norms.
Article
Purpose This paper aims at advancing a pragmatist perspective on entrepreneurial opportunities as an alternative to the traditional and predominant constructivist and objectivist perspectives. To this end, this paper advances a pragmatist definition of an opportunity and draws from empirical evidence to propose a pragmatist model of opportunity con...
Article
We examine arguments both for strengthening property rights and expanding the public domain for digital information goods. Specifically, we conduct a Toulminian analysis of arguments made at a cross-disciplinary symposium at Duke Law School on information goods and the public domain. We find that there are two " logics " underlying arguments on iss...
Article
Full-text available
Digital innovation impacts every industry, and in response, many organizations have introduced a new C-suite leadership role-the chief digital officer (CDO). Based on interviews with 35 CDOs from various sectors, we have identified the domains where successful CDOs build digital capabilities (digital innovation, data analytics and customer engageme...
Article
To manage work interdependencies, online communities draw on a variety of arm's length coordination mechanisms offered by information technology platforms and associated practices. However, "unresolved interdependencies" remain that cannot be addressed by such arm's length mechanisms. These interdependencies reflect, for example, unidentified or em...
Article
Understanding the earth as a system requires integrating many forms of data from multiple fields. Builders and funders of the cyberinfrastructure designed to enable open data sharing in the geosciences risk a key failure mode: What if geoscientists do not use the cyberinfrastructure to share, discover and reuse data? In this study, we report a base...
Conference Paper
If entrepreneurship is the discovery, evaluation, and exploitation of opportunities for financial gain, then a firm understanding of entrepreneurial opportunities (EOs) becomes an essential goal for entrepreneurship researchers. Much of the attention paid to EOs has focused thus far on determining whether an EO is created or discovered by entrepren...
Conference Paper
Full-text available
Entrepreneurial organizations that grow into larger established enterprises typically undergo periods of rapid growth that are rife with challenges. Although it is clear that digital technologies have been a key driver in organizational transformation for decades, their role in the growth of entrepreneurial organizations is virtually absent in the...
Conference Paper
In this paper we explore the discourse around six digital technologies after their architectures are stabilized - the period of time known as the era of incremental change. Using a novel computational technique to assess discourse from Wikipedia, we find that the patterns of discourse around digital technologies vary based on the level of abstracti...
Article
Information systems development methodologies are appropriated differently by different organizations. Drawing on an institutional logics perspective, we offer one explanation for rule differences across contexts. Variations in the local appropriation of ISD methods, and the ways rules are formed and changed, reflect the 'institutional logics' of t...
Article
We develop an Open Source Software (OSS) lifecycle model by conducting a longitudinal mixed method analysis of a medium-scale OSS project. We identify two forms of routines: discourse-driven and direct problem solving routines and trace their proportional distributions over time. We use these findings to propose an OSS lifecycle model.
Article
Small Business Innovation Research grant recipients experience a challenging and complex environment from innovation and product commercialization. This study examined the dynamics of small and medium-size SBIR-awardee firms through 20 cross-case analyses in the context of effectuation, new product development, and institutional theory, among other...
Article
Distributed, high-turnover communities of developers assemble Open Source Software (OSS), each working essentially alone. Despite these characteristics, these communities manage to coordinate effectively and create complex, working code artifacts. We propose that information processing capabilities – aggregated routines, with measurable procedural...
Article
In this paper, a computational, mixed methods approach that combines qualitative analysis with a novel approach to sequence analysis for studying the entanglement of human activities and digital capabilities in organizational routines is described. The approach is scalable across multiple contexts and complements the dominant idiographic modes of s...
Article
In this study, we draw upon literature in technology and innovation management to theorise about how process improvement efforts in organisations can drive the exploratory activity that is generally associated with more radical forms of innovation. We develop a set of propositions on how process improvement efforts might directly and indirectly dri...
Article
“Cyberinfrastructure” or CI as used in this paper describes the digital infrastructure for scientific endeavor. It is at the heart of changing practices in science. The impact of CI spans energy, finance, health, humanities, information, environment, security, transportation, and other core aspects of the human condition. Many defining technologies...
Conference Paper
The Advances in Teaching and Learning Technologies Mini-track has a history at HICSS that spans more than seventeen years. Various incarnations of this mini-track have served as an outlet for researchers who investigate the collaborative aspects of teaching, ...