Netta Iivari

Netta Iivari
University of Oulu · Department of Information Processing Science

About

106
Publications
46,800
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2,077
Citations
Citations since 2016
18 Research Items
1156 Citations
2016201720182019202020212022050100150200
2016201720182019202020212022050100150200
2016201720182019202020212022050100150200
2016201720182019202020212022050100150200

Publications

Publications (106)
Article
Full-text available
Purpose-The low number of women in the information technology (IT) field is a concern. The purpose of this paper is to examine the factors behind the exclusion of girls from the IT field. Design/methodology/approach-The present work includes a narrative literature review and an exploratory interview study with ten girls and six study guidance cou...
Conference Paper
Full-text available
Information Systems (IS) among other Information Technology (IT) disciplines has been concerned with student recruitment, while high school students have little knowledge of what the field can offer. We piloted an IS oriented entrepreneurship course in a Finnish high school, with 24 students and their teacher. The purpose was to examine how we can...
Conference Paper
Full-text available
Women remain underrepresented in IT-related fields, including IS. To address this issue, we need to listen to the women and girls making their career choice. We used a discourse lens to analyse qualitative interview data collected in Finland with 12 high school girls, 14 university students in IT, and 3 women in IT occupations. This selection of pa...
Article
Full-text available
Culture is, in many ways, implicated in and shapes technology design and use. Inspired by Stuart Hall’s conception of encoding/decoding, we maintain that technological artefacts reflect the cultural values of their creators, while users, in their encounters with the technological artefacts, may decode those artefacts in various ways that are shaped...
Conference Paper
Full-text available
It is an enduring problem that girls are not interested in careers in Information Technology (IT). Our aim is to understand girls’ perceptions and understanding of the IT field as well as factors shaping them, to find ways to get more girls interested in IT/Information Systems careers. As senior high school is the last opportunity to influence girl...
Conference Paper
Full-text available
Information Systems (IS) researchers have become increasingly interested in policy. Government policy enables and constrains the range of technologies operating on the market. In the spirit of enabling innovation, governments around the world have moved to the principle of technological neutrality: regulating goals instead of specific technologies....
Conference Paper
Full-text available
The low number of women in the Information Technology (IT) field is a concern of European Information Systems (IS) research, among other disciplines. Despite a vast body of research generated during decades, the problem still persists. That is a challenge for the society and detrimental from the viewpoint of IS workforce. It is an issue that needs...
Conference Paper
Critical design arouses increasing interest in Human Computer Interaction (HCI). Critical Design is a relatively novel and a contentious design approach within this stream, while also other critical design approaches are emerging in HCI. Information systems research, then again, has been fascinated with critical research for decades and strongly in...
Conference Paper
Full-text available
So far, the implications of digital fabrication and making on digital innovation and the future of IS discipline and profession remain unexplored. This is where this study contributes and it does so by focusing on the perspective of the young generation, in whose hands the future of IS profession, indeed, lies. Digital technology has become intimat...
Conference Paper
Urban computing projects are complex endeavors that require the involvement of many stakeholders. A long-term goal of such projects can be seen as providing positive outcomes on local practices. This is, however, a huge challenge. Drawing on the trajectory of the UBI-Oulu project, we identified a variety of stakeholders and abstract forces that sha...
Conference Paper
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Relatively little attention has been paid to discussing what it means when children's participation in technology design is genuine, even though the importance of their participation is emphasized in the literature. School as a context presents multiple challenges but also numerous benefits for working with children. We examine five projects carrie...
Article
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People have always used tools and technologies creatively. Technology appropriation concerns on how users adopt technologies for personal purposes. In this paper, we review the appropriation literature and explicate four varieties of this concept. Then we explore these varieties in the empirical setting of a citywide network of multipurpose interac...
Conference Paper
We explore ways by which teachers act as intermediaries in information technology (IT) design with children through analyzing three of our design projects conducted with schoolchildren and their teachers. In our projects the teachers acted as informants and evaluators, but not as IT design partners, albeit they had a lot of decision-making power as...
Article
Despite abundant research on educational technology and strategic input in the field, various surveys have shown that (language) teachers do not seem to embrace in their teaching the full potential of information and communication technology available in our everyday life. Language students soon entering the professional field could accelerate the...
Conference Paper
Children are growing up in an increasingly digitalized world and concerns for their online safety picture in research and in public debate. We contribute to the discussion about children’s online safety through a discourses survey on public discussions carried out in Finland 2014-2015. We reveal that discourses on control, trust and involvement per...
Conference Paper
In this paper, we seek to complement the current public display evaluation toolbox with the analytical lens of emergent practices. This evaluation method facilitates capturing the variety of ways in which a public display operates and creates value in a given context. From this viewpoint, a public display appears as a material resource for the urba...
Conference Paper
Full-text available
In this paper we adopt a practice lens to investigate discretionary use of publicly available urban ubiquitous technology. We examine what happens when fifteen public interactive multipurpose displays are installed in different locations around a city for the free use of citizens. In city of Oulu, Finland, this technology attracted very little use...
Chapter
This paper examines distributed design that involved educational science, information and communication technology (ICT) and human–computer interaction (HCI) specialists collaboratively designing a learning application. The design process is characterized by coordinating, contributing, contesting and representing. The HCI specialists “represented t...
Conference Paper
Full-text available
This article proposes a gateway theory as a promising alternative to the traditional antecedents-based view of online participation. The traditional view contends that people plan their online participation based on some rational motivations, leading to a foreseeable route. We arrived at our proposition through two entrance stories. These stories o...
Conference Paper
Full-text available
Information and communication technologies (ICT) and the Internet figure very prominently in the lives of contemporary youth; online activities are deeply embedded in their everyday routines. Existing research has identified a number of "genres of participation" in the online behavior of youth, including "hanging out," "messing around," "geeking ou...
Conference Paper
Full-text available
Usability is an important aspect of Free-Libre Open Source Software (FLOSS), but barriers exist for usability specialists' participation in such projects. Organizational boundary literature is interested in the tensions of online communities, including FLOSS communities. While this literature recognizes the importance of managing boundaries in onli...
Conference Paper
Full-text available
Children nowadays start using Internet earlier and earlier. This has gained attention of scholars in various disciplines such as psychology, sociology, and media. Concerns about children’s online safety have increased but Information Systems (IS) research on this area is still scarce despite of the fact that information security is an established r...
Article
Pdf of the paper: https://mkinnula.files.wordpress.com/2013/12/iivari-kinnula-kuure-2015.pdf Purpose – Children have been recognized as an important user group for information and communication technology (ICT) and methods for involving them in ICT design have already been devised. However, there is a lack of research on children’s genuine or auth...
Conference Paper
Full-text available
Media choice theories conceptualize decisions people make when they are faced with communication media alternatives to fit a communicative need. In this paper we address two gaps in extant research on media choice. First, we show that media choices may be intimately intertwined with the questions of power. The second contribution comes from situati...
Conference Paper
Full-text available
Information and communication technologies (ICT) have truly entered our everyday life, both work and leisure. This applies especially to the lives of our children: the children of today have been surrounded by ICT from their birth – personal computers, the Internet, mobile phones, video games, and social media have been an integral part of their ev...
Conference Paper
Full-text available
The importance of usability work in OSS development has been acknowledged. However, it has proven to be challenging. Organizational culture has been recognized as an influential factor affecting the successes and failures of usability work in organizations. However, there is a lack of research on organizational culture in OSS development. This pape...
Conference Paper
Full-text available
Open source software (OSS) projects are often seen as participatory and egalitarian settings where people collaboratively develop software to serve their needs as well as the needs of others. In this paper, however, we argue that power and politics also characterize OSS development, and that this has serious implications for OSS usability. The exis...
Conference Paper
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As literacy skills are essential in the contemporary society, we wanted to inspire and motivate male junior high school ice hockey players reading by developing a text-rich adventure game with ice hockey theme. Our initial data analysis shows that the players liked the game. They also read much of the texts in the game during playing and also clear...
Conference Paper
Full-text available
As literacy skills are essential in the contemporary society, we wanted to inspire and motivate male junior high school ice hockey players reading by developing a text-rich adventure game with ice hockey theme. Our initial data analysis shows that the players liked the game. They also read much of the texts in the game during playing and also clear...
Article
Pdf of the paper in: https://mkinnula.files.wordpress.com/2016/05/molin-juustila-et-al-2015.pdf Children's participation in information and communication technology (ICT) design is an established interdisciplinary research field. Methods for children's participation have been developed, but a closer link between theory and design has been called f...
Conference Paper
Full-text available
Open source software (OSS) has increased its importance during recent years. The significance of OSS usability has been acknowledged; however, usability work, albeit carried out, doesn't necessarily have any impact on the OSS under development. This paper examines how the impact of usability work can be increased in OSS projects. Through cross-case...
Conference Paper
Full-text available
Although in the Western world illiteracy hasn't been a major problem for a long time, there are still concerns related to the literacy skills of today's youth, especially boys. Mobile technology can potentially contribute to the literacies of young people. We examine the current position and potential of mobile technology in the literacy practices...
Article
Children are active technology users. Still, a literature review reveals that they are not positioned in a very strong role in large-scale efforts involving information and communication technology (ICT) development. Information systems (IS) literature hardly mentions children in connection to ICT. The authors have examined how children have partic...
Article
Pdf of the paper in: https://mkinnula.files.wordpress.com/2013/12/iivari-et-al-2014.pdf This paper examines video diaries gathered from 10—11-year-old pupils with the aim of inquiring children's technology use in their everyday life. A discourse lens is utilized to provide novel insights into the nature and use of videos and diaries in Human Compu...
Conference Paper
Full-text available
Information systems projects nowadays often affect more stakeholders than before and the range of users is also more versatile. Thus, a need for a fine-grained conceptualization of involved actors, including users and developers as well as various other affected stakeholder groups, has been identified in the literature. Some studies have already di...
Article
Information infrastructure building efforts have entered both research literature and the practice of utilizing information and communication technology (ICT) in organizations as well as in our everyday life. The concept of infrastructuring has also challenged the traditional, project-based assumptions of information systems (IS) development. This...
Conference Paper
Full-text available
The importance of introducing usability activities into open source software (OSS) development has been acknowledged in the research literature; however, there is a lack of research examining the compatibility and actual co-existence of the philosophies of OSS and Human Computer Interaction (HCI), guiding usability research and practice, in OSS pro...
Conference Paper
This study examines the work of usability specialists in a multiparty research project producing an open source learning application for children, with children. Children as a user group has been acknowledged decades ago and methods for involving them have been devised, but there is a lack of research examining what happens to children’s input in p...
Conference Paper
This paper examines the complex interplay between Human Computer Interaction (HCI), open source software (OSS) and commercial mobile application development practices through a case study on usability work in company OSS development setting. The case company started using OSS in their products few years ago. There are usability specialists ‘represe...
Book
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Inspired by research advocating the genuine participation of users and children, this paper critically examines the building of an information infrastructure, focusing on the participation of various actors, including children. The study, following nexus analysis as a research framework, identifies a variety of discursive motives ascribed for the p...
Conference Paper
Full-text available
Usability is an important quality characteristic of software products and information systems. Different approaches for introducing usability activities into open source software (OSS) development have not yet been fully evaluated. This paper experiments with the introduction of usability activities into OSS development through a participative appr...
Conference Paper
Full-text available
The Internet is one of the central media technologies that define technological change and has impact on lives of adolescents who are a significant Internet user group. Many of the earlier studies of adolescents' Internet use are quantitative, whereas this qualitative study gives voice to the adolescents themselves. The study provides a glimpse int...
Article
In this paper, we describe three studies for the design of a hand-held music device for children. The studies involved researchers from different disciplines and children from different schools. We reflected on what happened during the design activities. And we looked at the outputs produced by the children in order to understand the feasibility of...
Article
Pdf of the article in: https://mkinnula.files.wordpress.com/2013/12/halkola-et-al-2012.pdf Children are active technology users. Still, a literature review reveals that they are not positioned in a very strong role in large-scale efforts involving information and communication technology (ICT) development. Information systems (IS) literature hardl...
Article
Full-text available
Usability is an important quality characteristic of software products and systems. Different approaches for introducing usability activities into SW development have not yet been evaluated with respect to open source software (OSS). This paper tests the introduction of usability activities through four empirical case studies in the OSS development...
Conference Paper
Free/Libre/Open Source Software (FLOSS) projects rely on Internet tools for communication and in coordinating their work. Communication between developers is well supported in FLOSS projects, but user-developer communication has proven out to be challenging. This paper examines the following questions: ”What kinds of means for communication exist i...
Conference Paper
Music and other art based methods should play a significant role in the HCI field when designing with children, taking the developmental stage of the children into consideration. Music has been neglected in the design process in HCI research, while there is a lot of meaningful research in social and educational studies. HCI research has concentrate...
Article
Users should participate in information technology (IT) artifact development, but it has proven to be challenging. This applies also in the open source software (OSS) development. This chapter critically examines discursive construction of user participation in academic literatures and in practice, in IT artifact development. First three academic d...
Article
This article examines distributed participatory design in open source software (OSS) development. User participation is becoming a relevant topic of research in the OSS development context. Though it has not been examined much to date, the OSS development context has been argued to advocate a particular type of participatory design, which can now b...
Article
Context: Systems development normally takes place in a specific organizational context, including orga-nizational culture. Previous research has identified organizational culture as a factor that potentially affects the deployment systems development methods. Objective: The purpose is to analyze the relationship between organizational culture and t...
Article
Based on an extensive literature analysis, this paper examines user-centredness in the context of systems development as a multidimensional concept composed of four aspects: user focus, work-centredness, user involvement and system personalization. Each dimension loads user-centredness with different meanings. The four dimensions can be used for ev...
Chapter
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We would like to discuss three interesting contributions to the present book: Bødker et al. (2010), Hovorka and Germonprez (2010) and Mørch (2010). All the articles fit nicely into the theme of this book within the role of (end) users in information systems development.
Article
This paper analyzes how organizational culture is intertwined with usability work in software SW development organizations. Usability is an important quality characteristic of software products and systems. However, the development of usability is challenging in SW development. Organizational culture has been argued to affect usability work in SW d...
Conference Paper
This paper examines the emergence and evolution of user innovations in Open Source Software (OSS) development, with focus on usability innovations. Existing literature on user innovation and usability is reviewed, after which usability innovation is empirically explored in OSS development. The interpretive case study shows that usability innovation...
Chapter
Full-text available
A number of researchers have identified organizational culture as a factor that potentially affects the deployment of agile systems development methods. Inspired by the study of Iivari and Huisman (2007), which focused on the deployment of traditional systems development methods, the present paper proposes a number of hypotheses about the influence...
Article
This paper analyzes the discursive construction of user innovations in open source software (OSS) development. A review of the literature on user innovation is conducted, after which a refined conceptualization of this topic encompassing the Foucauldian and social shaping of technology traditions is offered. A discourse analytic approach is used to...
Conference Paper
In this paper we describe three different design activities carried out for the design of a music device for children. The studies involved researchers from different disciplines as well as children from different schools. We reflected on what happened during the design activities and we looked at the outputs produced by the children in order to un...
Conference Paper
This paper analyses control in the open source software (OSS) development context, focusing specifically on how the use of collaboration tools, such as bug trackers and mailing lists, are controlled in OSS projects. The tools are vital for the functioning of distributed OSS projects. One OSS case project was analysed in the paper. The findings show...
Conference Paper
Full-text available
Usability is an important quality characteristic of software (SW) products and systems. Usability cost- benefit analysis models outline the potential benefits and costs of usability. These models are important for selling the usability activities for management. The implications of open source software (OSS) development context on usability cost-be...
Conference Paper
Full-text available
The cooperative design practices as well as the participatory research tradition and contextual design have inspired the researchers of a relatively new and challenging design context, i.e. design with children for children. An ample literature base of its own has been generated on the subject already. However, the phenomenon of children imitating...
Article
This paper outlines a critical, textual approach for the analysis of the relationship between different actors in information technology (IT) production, and further concretizes the approach in the analysis of the role of users in the open source software (OSS) development literature. Central concepts of the approach are outlined. The role of users...
Article
Users should participate in information technology (IT) artifact development, but it has proven to be challenging. This applies also in the open source software (OSS) development. This chapter critically examines discursive construction of user participation in academic literatures and in practice, in IT artifact development. First three academic d...
Article
(IT) development, but it is often challenging, especially in the product based software development context. This article critically examines the practice of 'listening to the voices of the users'; how it is accomplished in product based software development. First literature addressing users' role in the product development context is reviewed. Af...
Article
Purpose The purpose of this paper is to report findings from an interpretive case study on user participation in the open source software (OSS) development context. Design/methodology/approach Through an empirical, interpretive case study and a literature review utilising the metaphor of text in the analysis, this paper provides a refined conceptu...
Conference Paper
Full-text available
Typical open source software (OSS) development projects are organized around technically talented developers, whose communication is based on technical aspects and source code. Decision-making power is gained through proven competence and activity in the project, and non-technical end-user opinions are too many times neglected. In addition, also hu...
Conference Paper
Full-text available
Paper presented at the 17th European Conference on Information Systems in Vienna, 8-10 June 2009. Full texst is available at http://www.ecis2009.it/papers/ecis2009-0253.pdf This interpretive grounded theory study describes and analyses major power issues in a Scandinavian inter-organisational IS project which spanned four organisations, two supplie...
Conference Paper
User participation has been argued to be an integral element of open source software (OSS) development, but it has also been acknowledged that user participation of non-developer users hardly exists. This paper reports findings from an interpretive case study examining non-developer user participation in an OSS project. The analysis relies on the s...
Article
Full-text available
This article investigates mediation between design and use, related to which there is an abundant literature in information technology (IT) research. However, the existing literature is fragmented and unconnected. This analysis is motivated by revisiting five empirical studies that address the relationship between design and use. Our collaborative,...
Article
Users should be involved in information technology (IT) artifact development, but it is often difficult and rare, especially in the development of commercial IT artifacts for external use. This paper critically examines discursive construction of user involvement in academia and in the IT artifact product development industry. First, three academic...
Conference Paper
Full-text available
In the company open source software (OSS) development context, usability is becoming an important issue due to a growing user population, who is only interested in usable applications, not in their development. Companies try to gain a competitive advantage of OSS by utilizing available components, but the openness is difficult to achieve in the bus...
Conference Paper
Full-text available
Abstract This paper analyzes collaboration in a distributed, multiparty information system (IS) development and implementation project. Existing research on collaboration in IS projects, and particularly in distributed, multiparty IS projects, is reviewed. In addition, collaboration is empirically analyzed by utilizing a phenomenographic approach....
Conference Paper
This paper analyzes usability in open source software (OSS) development. OSS development is a current phenomenon both in Information Systems (IS) research and practice. Also the Human Computer Interaction (HCI) community has started to acknowledge OSS development as an interesting object of study. The importance of usability is accepted within the...
Conference Paper
Full-text available
Usability is an important quality characteristic of software (SW) products and systems. Usability cost-benefit analysis models outline the potential benefits and costs of usability. This paper contrasts usability cost-benefit analysis literature with an empirical case in industrial setting, in which usability cost-benefit considerations (along with...
Conference Paper
Full-text available
This paper reviews literature on quality and usability assurance in open source software (OSS) development, focusing specifically on OSS that is targeted at a large user population, which does not consist only of OSS developers anymore. In this type of OSS development, the 'naive', non computer professional users should be taken into account and us...
Conference Paper
This paper analyzes the role of 'bridge builders' in Information Technology (IT) artifact development, focusing on new, challenging information systems (IS) contexts, packaged software development and outsourcing. Both literature and empirical analyses on 'bridge builders' in IT artifact development are carried out. The literature review combines f...
Article
It is widely accepted that users should be involved in the development of interactive systems. However, involving users in interactive systems development is challenging, especially in product development. The organizational culture is a key factor affecting the successes and failures of organizational change and development efforts. This paper sho...
Conference Paper
Full-text available
This paper critically examines user-centeredness as a multidimensional concept along four aspects: as user focus; as work-centeredness; as user participation; and as system personalization. Each aspect loads user-centeredness with different meanings. It is discussed whether user centered design can be considered an information systems development a...
Conference Paper
Full-text available
Users should be involved in the development of information technology (IT) artifacts. However, this is challenging, especially in product development context, in which Human Computer Interaction (HCI) practitioners tend to be hired to 'represent the users' in the development. However, also their work has proven to be challenging. This paper analyze...
Conference Paper
Full-text available
This paper critically examines user-centeredness as a multidimensional concept along four aspects: as user focus; as work-centeredness; as user participation; and as system personalization. Each aspect loads user-centeredness with different meanings. It is discussed whether user centered design can be considered an information systems development a...
Article
Users should be involved in the interactive systems development. However, involving users is often difficult and rare, especially in the product development context, referring to the development of commercial software products or systems. This paper critically examines user involvement in the cultural context of three software product development o...
Conference Paper
Users should be involved in the interactive systems development. However, involving users is difficult and rare, especially in the product development context. Guidelines for the facilitation of user involvement have been produced. However, a critical review shows that the guidelines rely on naïve notions of people and change in organizations. In t...
Conference Paper
Users should be involved in the interactive systems development. However, involving users is often difficult and rare, especially in the product development context, referring to the development of commercial software products or systems. This paper critically examines user involvement in the cultural context of three software product development o...