
Nervo VerdezotoCadiff University · School of Computer Science and Informatics
Nervo Verdezoto
Ph.D.
Lead of the Cardiff Human-Centred Computing Research Unit
About
96
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Introduction
My research lies at the intersection of Human-Computer Interaction (HCI), Computer Supported Cooperative Work (CSCW) and Ubiquitous Computing, with particular interest in the Healthcare and Sustainability.
Additional affiliations
April 2016 - October 2019
April 2008 - October 2009
August 2014 - January 2016
Publications
Publications (96)
Monitoring of health parameters in non-clinical settings is one strategy to address the increasingly aging population and age-related disabilities and diseases. However, challenges exist when introducing self-monitoring activities in people’s everyday life. An active lifestyle can challenge the appropriation of healthcare technologies and people wi...
Addressing human impact on the environment by focusing on shared everyday practices, rather than just individual behavior is an approach that shows promise. However, it can be challenging to put this approach into concrete use, especially in teams unfamiliar with the practice orientation. To support the practice approach, we introduce the Contextua...
Many studies show that self-care technologies can support patients with chronic conditions and their carers in understanding the ill body and increasing control of their condition. However, many of these studies have largely privileged a medical perspective and thus overlooked how patients and carers integrate self-care into their daily lives and m...
People with food hypersensitivities experience adverse reactions when eating certain foods and thus need to adapt their diet. When dining out, the challenge is greater as people entrust the care of their allergy, intolerance, or celiac disease, in the hands of staff who might not have enough knowledge to appropriately care for them. This interview...
Frontline health workers are the first and often the only access point to basic health care services in low-and-middle income countries. However, the work and the issues frontline health workers face are often invisible to the healthcare system, with limited resources to assist them. This study explores the work practices, challenges and roles of f...
Ending poverty in all its forms everywhere remains the number one Sustainable Development Goal of the United Nations 2030 Agenda. Governments face challenges in measuring socioeconomic status with fine spatial resolution because traditional data collection methods, such as censuses and surveys, are time-consuming, labor-intensive, performed at long...
This paper explores household preferences for visualizing consumption data and investigates the potential of data physicalizations to enhance user engagement and promote sustainable practices within households. We conducted semi-structured interviews with thirteen households, utilizing a combination of images and low-fidelity prototypes to gain ins...
Although household consumption contributes to climate change, it can be challenging to comprehend the consequences and effects from a personal perspective. In this paper, we explore the design of physical data visualisations to promote sustainable practices within households. We conducted 15 household design workshops involving household members to...
Community Networks (CNs) offer a means for high-quality communication infrastructure growth, especially in rural areas providing benefits to social and economic development; CNs hold potential to be community-owned infrastructure fostering community resilience. Towards realizing this potential of CNs, we explored two research questions: What does r...
Complementary feeding is crucial to promote healthy nutrition in infant and young children (IYC) and prevent malnutrition. Mothers, families, and healthcare professionals (HCPs) are crucial in helping IYC develop healthy eating habits. However, limited access to adequate nutritional information and health services impacts children’s nutrition, espe...
Participatory Design (PD) approaches aim to engage various stakeholders to democratise the design process and influence the development of technologies. However, the use of PD approaches is challenging in low-resource settings. This paper presents the lessons learned from conducting future workshops with caregivers and healthcare workers as part of...
Most people with a visual impairment retain some residual vision, yet accessibility strategies and research for visual art focus on non-visual aids and strategies. Little is known about how image enhancements may benefit people with low vision in art settings. Our study explored the challenges of people with visual impairments in museums and art ga...
Message-based health information dissemination systems can potentially improve maternal and child health (MCH). By conveying health information to parents, SMS-and chatbot-based systems can support parents' learning and empower them to make better health decisions for their children. However, there is limited design advice for creating message-base...
Multiple forms of malnutrition coexist in infants and young children (IYC) in Peru. The World Health Organization has proposed double-duty actions (DDAs) to simultaneously address undernutrition and overweight/obesity. We assessed current implementation of- and priority for- government-level actions to tackle multiple forms of malnutrition in IYC i...
Background
The prevalence of overweight and obesity in schoolchildren is increasing in Peru. Given the increased use of digital media, there is potential to develop effective digital health interventions to promote healthy eating practices at schools. This study investigates the needs of schoolchildren in relation to healthy eating and the potentia...
Public deliberations are often a staple ingredient in community decision-making. However, traditional, time-constrained, in-person debates can become highly polarized, eroding trust in authorities, and leaving the community divided. This is the case in redistricting deliberations for public school zoning. Seeking alternative ways of support, we eva...
Introduction
Nutrition during the complementary feeding period (6–23 months) is critical to ensure optimal growth and reduce the risk of diet-related disease across the life course. Strategies to reduce multiple forms of malnutrition (stunting, overweight/obesity and anaemia) in infants and young children (IYC) are a key priority in low-income and...
BACKGROUND
People who survive a stroke, in many cases require upper-limb rehabilitation (ULR), which plays a vital role in stroke recovery practices. However, rehabilitation services in the Global South are often not affordable or easily accessible. For example, in Bangladesh, the access to and use of rehabilitation services is limited and influenc...
Multimorbidity is defined as the presence of two or more chronic medical conditions in a person, whether physical, mental or long-term infectious diseases. This is especially common in older populations, affecting their quality of life and emotionally impacting their caregivers and family. Technology can allow for monitoring, managing, and motivati...
Multimorbidity is defined as the presence of two or more chronic medical conditions in a person, whether physical, mental or long-term infectious diseases. This is especially common in older populations, affecting their quality of life and emotionally impacting their caregivers and family. Technology can allow for monitoring, managing, and motivati...
Especially in developing regions, parents are rarely given a direct voice in the design of digital maternal and child health (MCH) interventions. Instead, MCH needs and requirements are driven by organizations and health workers. In this research, we engage with both rural and urban parents and community leaders to better understand their challenge...
There has recently been much discussion around OpenAI, Generative AI, use of chatbots and the use of other immersive technologies in the mainstream. These developments have much to offer to older adults in terms of playful, accessible and creative ways to engage with technology in everyday life. In this workshop, we are interested in developing a r...
New robotics applications require robots to complete tasks in social spaces (i.e. environments shared with people), thus arising the necessity of enabling robots to operate in a socially acceptable manner. Some social spaces tend to be large and crowded (e.g. museums, shopping malls), which require robots to move around while showing appropriate so...
BACKGROUND
The prevalence of overweight and obesity in schoolchildren is increasing in Peru. Given the increased use of digital media, there is potential to develop effective digital health interventions to promote healthy eating practices at schools. This study investigates the needs of schoolchildren in relation to healthy eating and the potentia...
This workshop will explore future work in the area of intelligent, conversational, data-driven health interfaces both from patients' and health care professionals' perspectives. We aim to bring together a diverse set of experts and stakeholders to jointly discuss the opportunities and challenges at the intersection of public health care provisionin...
Introduction
Computer simulation games are increasingly being used in agriculture as a promising tool to study, support and influence real-life farming practices. We explored the potential of using simulation games to engage with sheep farmers on the ongoing challenge of reducing lameness. Working with UK stakeholders, we developed a game in which...
Introduction:
Digital health support using mobile and digital technologies, such as MomConnect and WhatsApp, is providing opportunities to improve maternal and child healthcare in low- and middle-income countries. Yet, the perspective of health service providers, pregnant women, and mothers as recipients of digital health support is under-research...
Children and adolescents in the UK are increasingly at risk of significant health problems due to physical inactivity. While activity trackers and fitness applications have focused on addressing this problem in youth, poor wear-time compliance and usability and accessibility issues have been frequently reported in the literature as barriers to enga...
Participatory and digital health approaches have the potential to create solutions to health issues and related inequalities. A project called Co-Designing Community-based ICTs Interventions for Maternal and Child Health in South Africa (CoMaCH) is exploring such solutions in four different sites across South Africa. The present study captures init...
Computer simulation games are increasingly being used in agriculture as a promising tool to study, support and influence real-life farming practices - especially when other alternatives can be costly, restrictive, or impractical. Here, we explored the potential of using simulation games to engage with UK sheep farmers on the ongoing challenge of re...
Introduction
Computer simulation games are increasingly being used in agriculture as a promising tool to study, support and influence real-life farming practices. We explored the potential of using simulation games to engage with sheep farmers on the ongoing challenge of reducing lameness. Working with UK stakeholders, we developed a game in which...
In this article, we report on methodological reflections that emerged during community-based co-design workshops exploring maternal and child health challenges across four provinces in rural and urban South Africa. Based on these workshops, we present how cultural norms such as hlonipha facilitated learning opportunities for participants' engagemen...
BACKGROUND
Maternal and child health (MCH) is a major global health concern due to the increasing socioeconomic and healthcare inequalities, especially impacting low-and-middle-income countries (LMICs). Digital health technologies are creating opportunities to address the social determinants of maternal and child health by facilitating access to in...
Background:
Maternal and child health (MCH) is a global health concern, especially impacting low- and middle-income countries (LMIC). Digital health technologies are creating opportunities to address the social determinants of MCH by facilitating access to information and providing other forms of support throughout the maternity journey. Previous...
When robots move through social spaces (i.e., environments shared with people) such as museums and shopping centers, they must navigate in a safe and socially acceptable manner to facilitate their inclusion and adoption. Therefore, robots operating in such settings must be able not only to avoid colliding with nearby obstacles, but also to show soc...
Behavior change and improving health literacy based on normative ideals of motherhood is a dominant paradigm to address maternal health challenges. However, these ideals often remove women’s control over their bodies overlooking how the bodily experiences of pregnancy are socially and culturally constructed. We report on 27 interviews with pregnant...
The COVID-19 pandemic may impact diet and nutrition through increased household food insecurity, lack of access to health services, and poorer quality diets. The primary aim of this study is to assess the impact of the pandemic on dietary outcomes of mothers and their infants and young children (IYC) in low-income urban areas of Peru. We conducted...
Background
Pregnancy is an important life experience that requires uniquely tailored approach to health care. The socio-cultural care practices of indigenous pregnant women (IPW) are passed along the maternal line with respect to identity, worldview and nature. The cultural differences between non-indigenous healthcare professionals (HPs) and IPW c...
There is a lack of professional rehabilitation therapists and facilities in low-resource settings such as Bangladesh. In particular, the restrictively high costs of rehabilitative therapy have prompted a search for alternatives to traditional in-patient/out-patient hospital rehabilitation moving therapy outside healthcare settings. Considering the...
This paper brings together scholarship across sociology, media and communication, and human computer interaction to explore the intersection of digital health and the maternity care system. We draw on data (including interviews, focus groups, observations, and analyses of digital media content) from 19 studies involving over 400 women to explore wo...
This paper presents a systematic literature review on technology-enhanced support for children with Down Syndrome and young people who match the mental age of children considered neurotypical (NT). The main aim is threefold: to (1) explore the field of digital technologies designed to support children with Down Syndrome, (2) identify technology typ...
This paper presents seven values underpinning the application of Community Engagement (CE) approaches to the One Health challenge of antimicrobial resistance (AMR) developed during an international workshop in June 2019. We define a value as a quality or standard which a CE project is aiming for, whilst a principle is an objective which underpins t...
Few studies in HCI4D have examined the lived experiences of women with pregnancy complications. We conducted a qualitative study with 15 pregnant women to gain an in-depth understanding of the context in which pregnancy takes place and everyday experiences living with complications in rural North-West India. To complement our interviews, we conduct...
Previous research has explored the potential use of digital health to support maternal health in the Global South highlighting the importance of understanding the socio-cultural context to inform system design. However, the experiences of indigenous women managing pregnancy complications in Latin America remain underexplored in HCI. We present a qu...
Besides the efforts of the Ecuadorian government in the last decade to improve the healthcare infrastructure, it still falls short to meet the healthcare needs of its population and remains far away from providing equal access to healthcare services. Based on a visit to an itinerant health point in a rural community and research conducted in public...
This volume represents the proceedings of the CHI 2019 Workshop on New Directions for the IoT: Automate, Share, Build, and Care.
Many healthcare systems around the world are noted as fragmented, complex and low-quality, leaving patients and caregivers with no choice but to engage in "infrastructuring work" to make it function for them. However, the work patients do to construct their functioning health service systems often remain invisible, with very little resources and te...
As the IoT is taking hold in the home, in healthcare, factories, and industry, new challenges and approaches arise for HCI research and design. For example, HCI is exploring agency delegation and automation to support the user in managing the deluge of IoT data, make decisions, or even take actions on behalf of the user, while economic models are b...
We need a deeper understanding of the everyday challenges of pregnancy care in lower socio-economic settings in India. This paper reports reflections from three workshops involving multiple stakeholders, conducted as part of a larger project exploring the role of digital technology in enhancing everyday practices of pregnancy care. In particular, t...
Eating out can be problematic for people who have food allergies. For example, the fear of having an allergic reaction while eating out can cause anxiety and stress especially for young adults, impacting their personal and social life. To address this issue, we describe “AllergyFreeFoodie”, a crowdsourced mobile application that aims to support peo...
Purpose
Public participation is an important – if not the most important – pillar of democracy. When designing new e-participation environments, it is advisable to consider previous appropriation practices of deliberative community networks to encourage broad participation. This can be achieved by sharing appropriation practices and by supporting t...
When designing interactive web applications and services, understanding the situated nature of interaction and investigating technology appropriation experiences in the context of real-world use deserve special attention. In this paper, we report on experiences with technology appropriation of an e-Deliberation platform that we designed to support...
Encouraging sustainable living by raising awareness of resource consumption has long been a topic within HCI. However, getting people to change behavior when it comes to energy consumption is difficult. This is one of the major challenges ahead for future energy systems, in particular if resources are renewable and plentiful. We developed the Clock...
Employing Information Communications Technology for the Health and Well-being of Older People (ICT4HOP’17) is the second UK-China interdisciplinary workshop to be organised by University of Bradford and Sichuan University, following on from ICT4HOP’16, which took place in Chengdu, during August 2016.
Cities in China, the UK and around the world fa...
Recent studies call for attention to the relevant work that non-clinical personnel do, not only to support clinical work, but also to support the overall healthcare information infrastructure. Based on a case study of orderlies work in a major university hospital, we further investigate and characterize orderlies work with particular focus on hando...
Self-monitoring activities are increasingly becoming part of people’s everyday lives. Some of these measurements are taken voluntarily rather than being referred by a physician and conducted because of either a preventive health interest or to better understand the body and its functions (the so-called Quantified Self). In this article, we explore...
The cooperative, invisible non-clinical work of hospital orderlies is often overlooked. It consists foremost of transferring patients between hospital departments. As the overall efficiency of the hospital is highly dependent on the coordination of the work of orderlies, this study investigates the coordination changes in orderlies’ work practices...
Previous workshops examined how individual users adopt and adapt technologies to meet local needs, “completing design through use.” However, there has been little systematic study of how groups engage collaboratively in these activities. This workshop opens a discussion for these forms of collaborative appropriation, including field studies, design...
Noise pollution can be very problematic especially in shared-living facilities such as student dormitories. After conducting interviews with nine students, we found that students are usually not aware of the level of noise pollution they are producing as part of their everyday activities. To address this challenge, we explore how to augment the awa...
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This paper introduces the AmBird concept that explores how to provide alternatives for mediating intimacy for people that are living apart. The initial design and implementation of the AmBird concept is described as well as a preliminary concept validation. Based on the lessons learned, we highlight the opportuniti...
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The healthcare sector is undergoing large changes in which technology is given a more active role in both in-clinic and out-of-clinic care. Authoritative healthcare models such as compliance and adherence which relies on asymmetric patient-doctor relationships are being challenged as society, patient roles and care...
Modern electrical grids are increasingly reliant on generation from renewable sources that can vary from hour to hour. This variability has led to the desire to shift the times of the day when electricity is consumed to better match generation. One way to achieve these shifts is by encouraging people to change their behavior at home. Leveraging pri...
Increased renewable electricity production, coupled with emerging sectors of electricity consumption such as electric vehicles, has led to the desire to shift the times of the day electricity is consumed to better match generation. Different methods have been proposed to shift residential electricity use from the less desirable times to more desira...
Resumen El presente artículo resume el proyecto de desarrollo de un Sistema de Administración de Contenido Web (WCMS) que permite la creación y administración de contenido Web accesible, basado en la modificación de un WCMS base que cumple con un conjunto de requerimientos funcionales, no-funcionales y de accesibilidad previamente definidos. El pro...