Narcyz Roztocki

• Doctor of Philosophy
• Professor at SUNY New Paltz

Information and communications technology (ICT) is the principal enabler for global connectedness and the flattening of the global market place. Although ICT in emerging economies is critical for local firms to maintain competitiveness and is a driving force for economic development, the mainstream information systems research remains focused on IC...

This paper examines the effects of business competence on the job satisfaction of Information Technology (IT) professionals in Poland. The necessary data is collected from a survey conducted among 391 IT professionals working in various companies in Poland. The results of the analysis indicate that business competence, in general, positively affect...

Emerging economies are defined as countries or regions that are moving from developing to developed status. Developing economies typically have low standards of living, a weak industrial and commercial base, and a poor infrastructure. In contrast, developed economies are characterized by high standards of living, a robust industrial and commercial...

This study focuses on Poland, a transition economy, to investigate e-government client behavior in the rapidly evolving post-COVID-19 digital landscape. A newly developed questionnaire was used for a quantitative online survey of 956 Polish administrative employees. Four key dimensions were examined: attitude toward e-services (AES), trust in e-gov...

Purpose This paper explores how COVID-19 has impacted the shift from public participation by conventional means to e-participation. Specifically, we investigated to what extent COVID-19 has been a driver for electronic participation in community participatory budgeting, which is a kind of residents’ consultation on how to spend part of a budget on...

This paper reports on an empirical study on the emotional acceptance of e-government services by residents in Poland after the official revocation of the state of epidemic emergency related to COVID-19. In a survey, 956 employees of local and regional government bodies shared their impressions dealing with public services' clients and the changes i...

This paper reports on a study on the impact of COVID-19 on trust and use of e-government services in Poland. Based on a survey of public sector employees, the observed changes in use of these services and the perceived trust in these services is investigated. Local and regional governmental employees in Poland that have been involved with providing...

Electronic document management systems are used in many government agencies to streamline administrative operations (Sambetbayeva et al. 2022). Frequently, electronic documents or e-documents are considered as an integral part of digital or electronic government (e-government). During the times of COVID-19, in accelerated digitalization, a switch f...

This paper reports on an empirical study to assess the importance of political leadership on enterprise systems (ES) implementation in the public sector. A survey of managers and employees in city administrations in Poland was conducted with the purpose of partially validating a previously published framework that shows political leadership and emp...

This paper explores how COVID-19 has impacted e-participation, i.e., participation by electronic means, in public decision-making, specifically in certain forms of local community budgeting. We expound the concept of e-participation and its sub-concepts and investigate these as applicable to participatory budgeting. 34 managers in five City Halls i...

e-Justice, also called cyberjustice, refers to the incorporation of information and communication technologies (ICT) into the justice system. This includes offering court services via electronic means as well as other digital services for dispute resolution purposes. The objective of this study is to explore the potential contribution of e-justice...

Employee motivation can be an important factor in enterprise systems implementation, and practices from the private sector may not always be available in public sector organizations. The public sector differs considerably from the private sector in type of stakeholders, regulations, available resources, and internal culture. This study, based on se...

As our civilization more and more moves towards an e-society, a society where the use of information and communication technologies (ICT) is increasingly accepted and integrated in all aspects of daily life, e-government may be evolving into e-democracy. Whereas traditionally e-government has been mainly providing information and services to people...

Aim/purpose – Disasters or catastrophic events create unforeseen circumstances and require new approaches from local and national administrations in addressing the negative impacts on society and the economy. Determining the role of e-government in providing the kind of services that are especially needed has become particularly relevant during COV...

This paper provides an understanding of the driving forces in enterprise systems (ES) implementation in the public sector. The data in this multi-case study were collected in semi-structured interviews of City Hall employees in Poland, representing diverse levels of experience and authority. Based on these data, we identify six key concepts in ES p...

In its ideal, an e-society is a society where technology is fully accepted by the public in all aspects of daily life. Though this ideal may still be some time away, many aspects of the e-society are already in common use or are starting to become widely implemented. This includes e-government, e-democracy, e-information, e-service, e-participation...

Though there has been considerable research effort expended on enterprise systems (ES) in general, the issues surrounding the implementation of ES in the public sector are still not well understood. The public sector differs considerably from the private sector in type of stakeholders, regulations, available resources, location restrictions, and or...

Enterprise systems (ES) are complex software packages that enable integration of data across the whole organization (Esteves and Pastor 2001). Despite several decades of intense research, the process of ES implementation in the public sector is not yet fully understood (Seres et al. 2019). The topic of ES in the public sector is important, however,...

Much research has been published on enterprise systems in general, but the issues specific to the public sector, which differs considerably from the private sector in type of stakeholders, regulations, available resources, and internal culture, are still not well understood. This study, based on semi-structured interviews of local government employ...

Based on a pilot study conducted in a municipal administration (City Hall) in Poland, this paper investigates how COVID-19 has impacted e-government services. Government-imposed restrictions associated with COVID-19 abruptly reduced accessibility to many in-person services, forcing people to adapt and to conduct their dealings with City Hall remote...

With the increasing digitalization of society, many new concepts have emerged. In addition to e-business, e-commerce, and e-government, we now also have e-democracy, e-voting, e-parliament, e-information, and many other e-conceptions. What do these terms mean, how do they differ from one-another, and how do they fit in an e-society? In this paper,...

Focusing on COVID-19 as a prime example, this paper reports on a pilot study on the impact of wide-ranging catastrophic events like pandemics on the demand for and the supply of e-government services. Such e-services in general are of great consequence for enduring socioeconomic development but may become especially important in crisis situations....

The objective of this paper is to gain a better understanding of the driving forces in enterprise systems (ES) implementation in the public sector by providing a conceptual framework that illustrates these driving forces and their interrelationships. ES in the public sector may improve operational efficiency, provide more timely access to data for...

Regulatory measures during an outbreak keep many organizations from operating as usual, requiring new practices and policies. Since society has become highly dependent on effective and efficient information systems (IS), understanding how outbreaks may impact IS is critical. By looking at existing literature, problems associated with sustaining rel...

Despite a huge repository of work on enterprise systems (ES) that are widely used across different industries in the private sector, there is a scarcity of publications on this topic in the context of the public sector. Moreover, an assessment about the current research landscape on ES in the context of the public sector is virtually nonexistent. I...

In this introduction to the special issue on the role of information and communication technologies (ICT) in socioeconomic development, we provide a conceptual framework that considers four dimensions that impact socioeconomic development: policy, business, technology, and society. This framework, which is systematically constructed from reviewing...

This article presents business process management (BPM) framework, which considers the specific circumstances in transition economies. The analysis of 47 papers shows that in addition to common critical success factors, BPM adoption in transition economies should also consider factors such as environment, external stakeholders impact, ownership, an...

The objective of this paper is to identify the most important issues in employer branding that make companies attractive to information technology talents, specifically in transition economies, viz. economies or countries that are in the long process of moving from a planned economy to a market-driven economy. We report on a survey in Poland, and b...

The study examines how Business Process Management (BPM) affects the Enterprise Resource Planning (ERP) adoption in the public sector with regard to the three main phases: planning, implementation, and post-implementation of the system. The research method is a multiple case study with data collection using mainly semi-structure interviews with int...

Due to the unique business, legal, and cultural environments of transition economies, that is countries that have recently moved or are in the process of moving from a centrally planned economy to a market-driven system, research findings from developed economies do not always apply and different approaches are needed. In this study, we review and...

Business Process Management (BPM) is an approach of improving organizational performance by managing and optimizing business processes. While BPM is extremely popular in mature economies, reports are scarce about its use in transition economies, which are countries in the process of moving from a centrally planned economic system to a market-driven...

In spite of the fact that enterprise systems have become essential in modern organizations, there is a scarcity of research on this topic in the context of transition economies, defined as countries that are in the process of moving or have recently moved from a centrally planned economic system to a marketdriven system. In this initial study, we c...

Research on the adoption of Enterprise Resource Planning (ERP) systems has drawn much attention in the information systems (IS) research. This study extends previous research on ERP adoption by examining the direct and indirect effects of perceived information transparency that result from the adoption of ERP systems. Based on the extensive review...

This article describes a procedure that allows companies to easily switch from a traditional costing system to an activity-based costing (ABC) system. The procedure is particularly useful to small companies (less than 100 employees) for which the standard implementation of ABC is too expensive and complex. The method, which consists of eight easy-t...

This article describes the results of a field study involving the implementation of activity-based costing (ABC) in three small manufacturing companies. Similarities and dissimilarities regarding company business, customer distribution, fixed-to-variable cost ratio, and costing system needs are presented. A cost and time efficient methodology for d...

This article presents a cost and perfonnance measurement system that integrates activity-based costing (ABC) with the economic value added financial perfonnance measure. This proposed ABC-and-EVA system is a management support tool for managing costs and capital. The integrated ABC-and-EVA system includes the rate of resource consumption (like trad...

The effect of organizational ethics on the job satisfaction of information technology professionals in Poland, a transition economy from the Visegrad Group, was examined. Three dimensions of organizational ethics-ethical optimism, corporate social responsibility, and top management action-are investigated. The necessary data is collected by a surve...

The International Journal of Knowledge Management (IJKM) has continuously attracted high-quality contributions. The combination of proper journal management and marketing led to the ongoing success of the journal. Within this contribution, we analyze the content of 176 papers published from 2005 until 2013. Furthermore, the authors raise upcoming r...

In this paper we assess the publication base and the research trends in information and communication technology (ICT) specifically in transition economies. We limit our analysis to work published in academic journals and dealing with ICT in countries that have abruptly abolished a centrally planned economy and one-party controlled political system...

Since its inception in 2012, the Minitrack on Knowledge Economics at the Hawaii International Conference on System Sciences (HICSS) has attracted an increasing amount of high-quality contribution. The combination of adequate marketing measures and being a topic that is continuously gaining importance led to the current standing of the HICSS Minitra...

This study examines the stock market reaction to announcements of information technology (IT) investments by Russian firms. While several similar studies have been published in the context of highly developed economies like the USA, very few such studies have been conducted in transition economies, and perhaps none previously in Russia. Based on 91...

We examine the effect of organizational ethics on the job satisfaction of information technology professionals in Poland, a transition economy. Three dimensions of the organizational ethics-ethical optimism, corporate social responsibility, and top management action-are investigated. The necessary data is collected by a survey conducted among 391 r...

This study examines stock market reactions to investments in enterprise resource planning and enterprise application integration technologies, using signaling theory concepts as explaining theory. The empirical results presented in this paper indicate that financial markets differentiate among technologies that companies invest in to integrate thei...

Information and Communication Technologies (ICT) play a vital role in gaining and maintaining competitive advantage. In this study, we analyze twenty-two papers presented at the First International Conference on ICT Management for Global Competitiveness and Economic Growth in Emerging Economies – ICTM 2012 hosted in Wroclaw, Poland. This analysis p...

Knowledge economics describes the financial impact of the creation, modification, distribution and use of knowledge. In essence, knowledge economics covers knowledge-related processes and encompasses economies, organizations and individuals. Information Technology (IT), principal enabler and catalyst for knowledge-related processes, changed the way...

This study examines stock market reactions to announcements of information technology investments in Poland, an emerging market and transition economy. Based on 66 announcements by companies traded at the Warsaw Stock Exchange in the period 2002–2009, our study confirms some previously published results from studies conducted primarily in highly de...

In this paper we assess the publication base and the research trends in information technology specifically in transition economies. A transition economy is an economy that is in the long-term process of moving from a centrally planned to a market driven system. Although information technology is the principal enabler for global connectedness and c...

In this paper, we examine the effect of business competence of Information Technology (IT) professionals on their job satisfaction in Poland, a transition economy. The necessary data is collected by a survey conducted among IT professionals working in various companies located in Lower Silesia region, Poland. The preliminary results of this survey...

In this paper, we examine the effect of business competence of Information Technology (IT) professionals on their job satisfaction in Poland, a transition economy. The necessary data is collected by a survey conducted among IT professionals working in various companies located in Lower Silesia region, Poland. The preliminary results of this survey...

This study compares the stock market reaction to announcements of information technology in Poland, an emerging and transition economy, with the USA, a mature developed economy. Based on the results, there appears to be a significant difference in stock market reaction. Overall, the stock market reactions to the announcements of information technol...

The implementation phase of Enterprise Systems (ES) and issues occurring during the initial run-time remain the primary focus of Information Systems research. The selection process of an ES has attracted limited attention, and a clear focus on the outcome of the selection phase from the perspective of the ES provider and the deploying company, resu...

The papers in this minitrack take the discourse of how Information Technology (IT) applications enable development objectives to take place to a new level. The contributions from the papers in this minitrack illustrate the innovative ways in which IT applications can bring about improvements in the lives of people.

The minitrack on Cross-Organizational and Cross-Border IS/IT Collaboration considers collaborative linkages across organizations that impact the success and business value of IS/IT. Along with the trend towards globalization, many collaborative linkages occur across national borders.

This paper examines introducing Economic Value Added as a performance measure for small manufacturing companies. Advantages and disadvantages of using Economic Value Added as a primary measure of performance as compared to sales, revenues, earnings, operating profit, profit after tax, and profit margin are investigated. The Economic Value Added cal...

This paper aims to produce an understanding of a particular information system development project which has involved teams with African and European backgrounds. This is done by applying a framework for structurational analysis in cross-cultural software ...

In this study the author investigates determinants of enterprise system adoptions in a transition economy setting drawing from the experience of 189 practitioners from Poland. Building on grounded theory and employing stakeholder analysis, the results ...

Research on Enterprise Systems (ES) generally focuses on the implementation phase and issues occurring during the initialrun-time. In contrast, only limited research on the selection of an ES has been conducted; a clear focus on the outcome of the selection phase from the perspective of the ES provider and the deploying company has not been present...

This paper proposes to extend the existing boundaries of Business Process Management (BPM) to include an emerging category of processes, here termed Global Knowledge-Intensive Business Processes (GKIBP). These processes differ from other global processes, such as supply chains and collaborative cross-organizational business processes (BPs), as thei...

Event studies, which gauge stock market reactions to specific events or happenings that may impact a business's operations, represent a relatively new but fast growing research approach in the information systems field. Building on four earlier literature reviews, in this paper we examine seventy-three event studies dealing with information technol...

The academic popularity of the topic of electronic cross-organizational and cross-border collaboration is perhaps best evident in the large number of publications on this topic. For example, a systematic review of 1180 papers published between 2000 and 2007 in only six information systems (IS) journals reveals that 80 papers are related to electron...

This paper explores the application of Activity-Based Costing and Activity-Based Management in ecommerce. The proposed application may lead to better firm performance of many companies in offering their products and services over the Internet. A case study of a fictitious Business-to-Customer (B2C) company is used to illustrate the proposed structu...

Building on the Roztocki and Weistroffer (2009c) explanatory model, this study examines stock market reactions to announcements of information technology investments in Poland, an emerging market and transition economy. Based on 68 announcements by companies traded at the Warsaw Stock Exchange in the period 2002 to 2009, our study confirms some pre...

Many large Enterprise Systems are adopted in mandatory settings where potential users do not have much choice but to embrace the new technology. The objective of this study is to examine the adoption and use of information technology (IT) in mandatory settings where the option of rejecting the new technology does not exist. Based on a literature re...

This paper presents a metatriangulation review on the topic of digital cross-organizational collaboration, defined as the integration of people, information systems, and processes across different organizations to accomplish a particular task by using digital means as an enabler. Using paradigm lenses adapted from Markus and Robey (1988), we examin...

The factors and conditions that affect the success or failure of information technology (GG) investments are still not well understood. One proxy for measuring success is stock performance. Tn this paper we explore the contribution of internal business practices, specifically the cost management system used by firms, on the stock price reaction to...

Purpose Enterprise application integration (EAI) technologies are critical to functionally integrate diverse corporate computer systems, and as such may be expected to have a positive effect on business value. The purpose of this paper is to examine the market reaction to announcements of EAI investments as a surrogate for investor perceived busine...

Digital cross-organizational and cross-border collaboration are emerging research issues. Significant drivers of this development are collaboration-related information systems. A structured discourse is essential here, due to the practical relevance and the interdisciplinary nature of this issue. This paper presents a scientometric study on publica...

This article has the objectives to discuss the background for the two special issues of International Journal of e-Collaboration on electronic collaboration in organizations, examine four theoretical frameworks with particular regard to their relevance to the content in the articles in the special issues, and summarize each of the nine articles in...

A change in the stock value of a company is an important indicator of firm performance. Event studies, which look at abnormal stock price reactions to specific events or happenings that may impact a business's operations, represent a relatively new but fast growing research approach in the information systems field. Building on earlier literature r...

Digital collaboration in cross-organizational settings is an emerging subfield of information systems research. This paper proposes a framework which describes digital collaboration as a continuous process influenced by a number of factors. The framework is derived from a systematic literature review of 80 research papers, published from 2000 to 20...

Information and communications technology (ICT) is a crucial driving force in economic globalization and the principal enabler in building a highly connected world. However, despite the ever-increasing importance of ICT in developing economies, the mainstream information system research remains focused on ICT in the limited number of highly develop...

Investments in information technology (IT) do not always result in the expected tangible payoffs, and the factors which influence the effect of IT investments on organizational performance are not well understood. Stock market reaction is one approach to appraising IT investments. In this paper we propose a conceptual model describing the factors t...

This paper presents a framework based on value chain analysis to evaluate investments for services. The rationale for this approach is that to properly evaluate the benefits of any services investments, the value and cost interactions resulting from different business processes or activities need to be considered. To achieve reliable cost estimatio...

The break-up of the Soviet Union resulted in many formerly centrally planned and highly controlled economies to experience radical reforms that fully changed the business landscape. With the political and economic changes happening, many businesses and organizations in transition economies not only experienced major restructuring, but also acquired...

The topic of collaboration in cross-organizational and cross-border settings is an emerging subfield of information systems research. This paper presents a compressive literature review of 52 research papers, published from 2000 to 2007, in four leading journals. The focus of the analysis are topics of investigation, sources of data, and the underl...

The study described in this paper contributes to the growing repository of event studies in the field of information technology (IT) research. The empirical results presented in this paper indicate that financial markets differentiate among technologies that companies invest in to integrate their information systems. In addition, this study confirm...

This article describes the idiosyncrasies towards information systems investment evaluation approaches in the emerging market of Greece. Five case studies are examined from the banking industry, each of them representing a different positioning in the ...

Investments in information technology (IT) do not always result in the expected payoffs. The factors which determine the success of IT investments are not well understood. Event studies are one approach to appraising IT investments. In this paper we review major event studies on IT investments, and based on the results of these studies, we propose...

Current investments in IS/IT are increasingly being deployed across multiple countries and world regions. In this connected global economy, crosssystem integration and collaboration technologies play essential roles and often determine the success or failure of IS/IT systems and projects. The intensive investigation for two decades of different asp...

In spite of the rapid growth many developing and emerging economies are experiencing, with much of this growth supported by information technology (IT), published research dealing with IT in developing economies is still very limited. The objective of this paper is to direct attention to this apparent gap and provide an overview of the issues relat...

Information Systems (IS) are increasingly being deployed across multiple departments, organizations, countries and world regions. Consequently, the quality of technical and non-technical integration of various IS modules is highly related to the tangible outcomes and, therefore, to the firm performance. In spite of the importance of the topic, not...

Abstract Enterprise,application ,integration ,(EAI) technologies are critical to making diverse corporate computer systems work together properly, and assuch should,be expected ,to have ,a positive ,effect on business,value. The event ,study ,presented ,and discussed,in this ,paper ,seeks ,to ascertain ,the relevance of EAI to achieving tangible be...

Conditions and factors that affect the success or failure of investments in information technology (IT) are not well understood. In this paper we explore possible factors that impact the success of IT investments. We use event study methodology to determine successful investments. Among the factors we investigate are those that relate to the operat...

Currently, one of the most widely discussed topics is offshoring. For many executives in the technology sector, the combination of low wages and faster work flow has made offshoring a necessity in protecting their competive edge. In this work, we provided our supplementary view why many offshoring projects may fail to deliver expected payoffs.

Enterprise application integration (EAI), or software technologies designed to integrate various corporate computer systems, are rapidly gaining importance. The objective of this study is to ascertain the relevance of EAI to achieving tangible benefits, specifically from the investors' perspective. Using an event study approach and 71 corporate ann...

The identification of conditions and factors under which investments in Information Technology (IT) can be expected to yield tangible returns is the subject of many productivity studies. Event study methodology, which examines the reaction in the stock price to announcements of different types of IT investments, is one approach to this kind of rese...