Nahid Tavakoli

Health Management and Economics Research Center Isfahan University of Medical Sciences

Aim The coronavirus disease 2019 (COVID-19) pandemic caused the use of social networks in the field of information acquisition and transmission to increase, whereas the validity of the information available is questionable. Because people’s trust in these networks is important, this study aimed to utilize three data mining techniques to identify th...

BACKGROUND: Effective communications and secure information exchange platforms during disasters and emergencies are among the significant factors in inclusive disaster management and can radically contribute to better preparedness, efficient and timely responsiveness, and, finally, maximal reduction of damages and fatalities. The present study was...

One of the most essential purposes of the health system is to ensure that people affected by various disastrous events, such as floods, have access timely to basic health services. Therefore, enhancing the preparedness and response plans for such events should be a national priority. Because of the complexity and devastating impacts of floods on pu...

Introduction: Thousands of people die due to trauma all over the world every day, which leaves adverse effects on families and the society. The main objective of this study was to identify the factors affecting the mortality of trauma patients using data mining techniques. Methods: The present study includes six parts: data gathering, data prepa...

Background: Disaster planning and management pose a serious challenge to most countries. These challenges point to insufficient planning to deal with these events. Therefore, it is necessary to pay attention to the methods and characteristics of the decision-making approaches in these events. In this study, we tried to identify most appropriate ap...

Background: At the beginning of the COVID-19 pandemic, the Iranian Ministry of Health and Medical Education set up a 24-h call center, i.e., Center 4030, to mitigate people's worries and anxieties, create composure, increase people's trust, and answer their questions. This qualitative study aimed to identify the challenges of COVID-19-related-info...

Background: Floods are the most common natural disaster which may have substantial impacts on the human health and life and the environment. In recent years, Iran have faced many floods and it seems that increasing impacts of floods in Iran are attributed to inadequate preparation and no well-established strategies and guidelines for response by he...

BACKGROUND: The widespread occurrence of COVID-19 has caused people to seek information from various sources such as virtual social networks, which can positively or negatively affect one's mental status. In this article, we present the role of virtual social networks in shaping people's attitudes toward COVID-19 in Iran. MATERIALS AND METHODS: Thi...

Background: All parents of a child know that keeping their child at home is difficult enough, but when the child goes to school, there are new challenges and very dangerous situation. Preparing children for such situations is one of the tasks of the education system. The purpose of this study was to investigate the efficacy of operational first aid...

Background: In an earthquake situation, medical response communities such as field and referral hospitals are challenged with injured victims’ identification and tracking. Materials and Methods: In our project, a patient tracking platform (PTP) was developed where first responders triage the patients with an electronic tag that report the location...

Introduction Various operational research (OR) techniques have been used in different areas of healthcare. One of the areas in which OR techniques can be effective is the medical records department (MRD). The aim of this study is to review the applications of OR in the management of MRD and its related processes. Methods This is a review article....

Introduction: Responsibility in the higher educational system requires the universities to be sensitive on students' needs and expectations. The purpose of the present study was to examine the educational service quality among health information technology (HIT) students in Isfahan University of Medical Science based on the SERVQUAL model. Method...

Context: Disaster patient tracking consists of identifying and registering patients, recording data on their medical conditions, settings priorities for evacuation of scene, locating the patients from scene to health care centers and then till completion of treatment and discharge. Aim: The aim of this study was to design a model of patient trac...

Objectives: The aim of this study was to explore key informants’ experiences about challenges and recommendations of patient identification and tracking in past earthquakes in Iran. Methods: A qualitative survey of key informants’ experiences and views was carried out on emergency physicians and nurses, first responders and managers of red crescen...

Background: Hospital safety is of great social importance in various aspects, including functional safety. If hospitals fail to response appropriately to a disaster or protect people against the risks resulting from natural and man-made disasters, people feel insecure and society loses the stability. The present article aims to evaluate the functio...

Introduction: The importance of users’ role in success or failure of hospital information system and effective factors in successful implementation of these systems is obvious. This study aimed to identify acceptance and use of hospital information systems among medical record department employees at Isfahan teaching hospitals. Methods: This was an...

Emergency departments (EDs) are the most challenging ward with respect to patient delay. The goal of this study is to present strategies that have proven to reduce delay and overcrowding in EDs. In this review article, initial electronic database search resulted in a total of 1006 articles. Thirty articles were included after reviewing full texts....

Background: After a disaster, all victims have to be rapidly and accurately identified for locating, tracking and regulating them. The purpose of this study was to summarize people's experiences that how the patients were tracked in past earthquake disasters in Iran. Methods: A qualitative study was carried out in 2015. This was an interview-bas...

Background: One of the main concerns for patient safety in disaster is continuous patient trace from disaster scene to a care center, including victims' identification, data register at the scene, records of the initial medical assessment, real-time alerts regarding patients' situation, and update location of them. This process is called patient tr...

Introduction: Completed medical records have an important role in hospital evaluation and one thing that usually reduces evaluation score of medical records department and hospital clinical wards is such defects. Therefore, regarding the importance of this matter, this study was done to study recording status of medical records by physicians in a t...

The rate of hospital deductions is a commonly cited concern among teaching hospitals in Iran. The objective of the present study is to access the effect of the quantitative and qualitative analysis of inpatient medical records on deductions and identifying the major resources of deductions. There are currently no published interventional studies th...

In recent years, many countries have suffered from various natural disasters. Disaster response has continued to face challenges in health care sector in all countries among which, information and communication management is a significant one. During the last decades, rapid advances in information technology have led to information management effec...

Social marketing tries to affect the social behavior of the target audience in a way that is beneficial to the society and has wide use in international health programs such as dealing with alcohol and substance abuse. Therefore, the current study aimed to introduce a social marketing model developed for dealing with alcohol and substance abuse. Th...

Introduction: Health care organizations, particularly hospitals should follow a special strategy and implement their security system based on it in order to protect their data. Information security will be provided through performing a series of appropriate controls. ISO/IEC 27002 standard provides guidelines and general principles for starting, ru...

Introduction and Objective: Nowadays medical errors are one of the serious issues in the health-care system and carry to account of the patient's safety threat. The most important step for achieving safety promotion is identifying errors and their causes in order to recognize, correct and omit them. Concerning about repeating medical errors and har...

Introduction: Disaster occurs almost daily in the world and increases the issue of it because of high volume of population, industrialization, and acts of terrorism; my country is one of the most unexpected event areas of the world. Healthcare systems encounter special challenges in disaster management, that they include triage and treatment a larg...

Simultaneous with the rapid changes in the technology and information systems, hospitals interest in using them. One of the most common systems in hospitals is electronic medical record (EMR) whose one of uses is providing better health care quality via health information technology. Prior to its use, attempts should be put to identifying factors a...

Hospital accreditation is a multi-factorial issue. The aim of the current study was to accredit social security organization and university hospitals (that certificated by ISO 9001-2008) in Isfahan, the second largest city of Iran, based on Joint Commission International (JCI) accreditation standards. Accreditation of four hospitals was evaluated a...

The e-health system must have the capability of patient access to electronic health record. The advantage of access to their record lets them have better understanding of their condition and treatment. It can also raise the reliability of consistency and correctness of data in health care system. Finally it will improve the maintenance quality of m...

One of the major issues in hospitals is the period for which the medical records are retained. Health information management professionals traditionally have performed retention and destruction functions using all media, including paper, images, optical disk, microfilm, DVD, and CD-ROM. Health information management departments must maintain a spec...

People capacity maturity model (PCMM) is one of the models which focus on improving organizational human capabilities. Aims: The aim of this model’s application is to increase people ability to attract, develop, motivate, organize and retain the talents needed to organizational continuous improvement. Settings and Design: In this study, we used the...

Today, health information technologies are base of health services and Electronic Medical Record is one of them. The purpose of this paper is to investigate the Technology Acceptance Model (TAM) on EMR at Central Polyclinic Oil Industry that is a pioneer in implementation of EMR in Isfahan. This study was an applied and analytical survey that it wa...

The Medical Records Department (MRD) is an important source for evaluating and planning of healthcare services; therefore, hospital managers should improve their performance not only in the short-term but also in the long-term plans. The Balanced Scorecard (BSC) is a tool in the management system that enables organizations to correct operational fu...

Background: E-health encompasses a wide scope and has excellent potential to grow in the future. Growing numbers of experts believe that e-health will fuel the next breakthroughs in health system improvements throughout the world. There is frequent evidence that largely indicates failures or unsustainable e-health implementations in different coun...

Introduction: Disaster occurs almost daily in the world and increases the issue of it because of high volume of population, industrialization, and acts of terrorism; my country is one of the most unexpected event areas of the world. Healthcare systems encounter special challenges in disaster management, that they include triage and treatment a larg...

Introduction: Nowadays patient safety is one of the biggest concerns that health care organizations are faced with and medication errors is the most common cause of patient safety threatening. Low access to information during the decision-making and poor communication between care team members are the leading cause of medical errors that appear in...

The health record serves several purposes and must be retained to meet those purposes. These varied purposes influence how long health records must be kept, or their retention period. Present study aimed to recognize laws and procedures pertaining to retention of health records in selected countries and provide a proposed guideline for Iran. This w...

Introduction: With the many advances in information technology over the past 20 years, particularly in healthcare, a number of different forms of electronic health records have been discussed, developed, and implemented. The vision of the EHR is not fixed. This is both its challenge and its strength in different communities. In this paper we presen...

Introduction: Today, eHealth is base of health services around the world, and electronic health records as an essential core element and its basic architecture for telehealth is considered. EHR offers many potential opportunities for healthcare systems we must focus on its challenges and related guidelines but for EHR deployment. The purpose of thi...

Hospitals have responsibility for responding to legitimate demands for release of health information while protecting the confidentiality of the patient health records. There have always been challenges concerning medical records confidentiality and their disclosure and release type in medical record departments. This study investigated and compare...