Nahed Azab

The American University in Cairo | AUC · Department of Management

The aim of this research study is to adopt an innovative IT means for presenting the ancient Egyptian heritage to both the academics and tourists, remotely. Academic staff and students, tourists, tour agents/guides, and historians can all benefit from the online access to major Egyptian monuments using an advanced Immersive Virtual Reality (IVR) pa...

There is a rising attention to the importance of social media for e-participation due to its value in creating a convenient communication channel with citizens. Evaluating e-participation is eventually an important milestone for progress. The objective of this research is to provide guidelines for a framework that assesses e-participation on govern...

There has been a growing debate about the extent to which social media has influenced the Arab World's recent revolutions described as the “Arab Spring”. Despite difference in views concerning this issue, the role that social media played in enacting socio-political change is undeniable, a matter which attracted the interest of academia. Here, the...

It has been noted that citizens’ trust in public institutions is continuously declining. Low social capital has been confirmed as one of the main reasons for this decrease in trust towards government. As social media offer a number of features that could foster social capital, governments worldwide are embracing these new tools in an attempt to res...

Subject area This case shows an example of the opportunities opened by the internet that drove young entrepreneurs to start their business, in May 2011, as a premium beanbag supplier in Egypt. Study level/applicability Undergraduate students studying management. Case overview The case examines the use of information and communication technolog...

Subject area Information management, IS alignment. Study level/applicability Undergraduate. Case overview The case examines the use of Information and Communication Technology (ICT) in one of Egypt’s top mobile service providers, through closely analyzing their systems, the way they work and how technology could be optimized to provide greater be...

The rapid evolution of Information and Communication Technology (ICT) practices and applications have forced many governments to adopt new mechanisms to satisfy their citizens’ emerging need for participation. This participation can be achieved when government develops a communication channel that enables it to listen to citizens’ needs, opinions,...

There has been a growing debate about the extent to which the Internet influenced the Arab World’s recent revolutions described as the “Arab Spring”. This belief that the Internet had a contribution is supported by several events and evidences that occurred prior to these revolutions and provided clear indications about the Internet’s power. This p...

The second wave of the World Wide Web, referred to as Web 2.0, has affected every sector of the society including the public sector as well as the government, now often referred to as Government 2.0. Specifically, Government 2.0 can have a great impact on improving learning and research activities in public universities. Governments have recognized...

The increasing value of Web 2.0 applications and their effects on consumers and organizations are frequently attracting academic and professional communities. A new set of new technologies, called Web 2.0, offers new opportunities, and blurs the boundaries between online and offline activities, opening a new era characterized by: openness, collabor...

This article investigates the areas of e-Participation and Location-Based Services and proposes services that facilitate citizens' participation in public policy making. When using these services, citizens will be alerted to relevant policies and public policy making when they are moving from one place to another. This article enhances the body of...

There is a widespread belief that the Internet provides real opportunities for democratization and political transformation, especially in authoritarian regimes characterized by a strong restriction on freedom of speech and expression and inability of civic engagement and participation. Such role has been clearly witnessed with the rise of the Arab...

The increasing value of Web 2.0 applications and their effects on consumers and organizations are frequently attracting academic and professional communities. A new set of new technologies, called Web 2.0, offers new opportunities, and blurs the boundaries between online and offline activities, opening a new era characterized by: openness, collabor...

Are the implemented Enterprise Resource Planning (ERP) systems in developing countries a hollow ones? Is there a real implementation of ERP systems in such countries? What are the factors leading to a successful selection and implementation of ERP systems by industrial sectors in developing countries? Although there is a trend toward ERP adoption,...

Electronic Government (e-Government) has rapidly become a political imperative at local, national and international level. The drive to implement e-government has become of critical importance globally. The e-government revolution offers the potential to reshape the public sector and remake the relationship between citizens and government. Several...

Electronic Government (e-Government) is becoming a global phenomenon that is increasingly attracting the attention of community citizens including politicians, economists, decision and policy makers amongst others. Once only regarded as a means for modernizing the public sector and increasing government productivity and efficiency, e-Government is...

Electronic Government (eGovernment) has rapidly become a political imperative at local, national and international level. Based on the perceived success realized by the private sector through information and communication technology (ICT) introduction, diffusion and adoption, governments around the world are becoming more and more interested in emb...

Information technology (IT) has become nowadays a strategic tool that can boost organizations' competitive advantage. This can be reached if organizations have a clear vision of their goals, and can align their IT strategies with their business strategies. Amr Helmy Designs (AHD) realized the benefits that IT can bring: not only to improve the orga...

The development in information and communication technology had an implication on Internet adoption growth rate and especially on Web technology use. The evolution of the online recruitment industry closely parallels such development worldwide. Egypt, is no exception. This trend started in 1998 and proved to be an efficient way to provide better in...

The use of Customer Relationship Management (CRM) by local authorities is a relatively new concept. Governments realize more and more the value of citizen-centric approach, and of providing better quality of services to reach citizens' satisfaction. The Government of Egypt is no exception. It has shaped its strategy into this direction, and is movi...