Myriam Fréjus

Myriam Fréjus
  • PhD.
  • Researcher at Électricité de France (EDF)

About

44
Publications
11,297
Reads
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286
Citations
Current institution
Électricité de France (EDF)
Current position
  • Researcher
Additional affiliations
April 1996 - present
Électricité de France (EDF)
Position
  • Expert Researcher - Cognitive Ergonomics & HCI
Education
April 1996 - December 1999
Paris Descartes University
Field of study
  • Cognitive Ergonomics - Human Machine Interaction

Publications

Publications (44)
Article
Full-text available
What does it mean to instrument the work of those responsible for and contributing to an ecological transition plan in a major metropolitan area? Our article presents the results of ergonomic research with the initial objective of designing a tool with which to coordinate a Territorial Climate-Air-Energy Plan (PCAET). 20 stakeholders from a French...
Conference Paper
Full-text available
We are interested in how issues relating to privacy and confidentiality are incorporated when using interactive services. Two smart home services based on the use of data from "smart" electricity meters have been evaluated to establish the guarantees and forms of interaction necessary for their appropriation. We show that, given the contextual, dyn...
Article
Full-text available
In what way are chatbots new resources for humans? What are the conditions for their successful implementation? How do chatbots transform human activity? To answer these questions, this paper investigates how four chatbots were implemented and utilized in a professional context based on real user activity. We first show that the current design appr...
Conference Paper
Full-text available
Recent advances in artificial intelligence (AI) have led to new forms of human-AI interaction and confirmed the need for human-centered AI design. But what are the human factors that need to be addressed for successful AI design? This paper looks at seven key questions critical to designing human-AI interactions in a sustainable way. It also examin...
Chapter
Ce chapitre vise à étudier la privacité, i.e. les questions de vie privée et de sa préservation, comme une pratique dynamique ancrée dans une activité humaine contextualisée. Nous inscrivons ce travail dans la lignée de recherches ayant montré la nature fondamentalement contextuelle, collective et sociale de la gestion de la vie privée. Ce travail...
Conference Paper
Full-text available
This paper presents the results of an evaluation of an activity monitoring system for elderly care based on household electricity usage. We show that the interest of the elderly in the service does not derive from a desire to monitor their own activities, but that the system is above all seen as a tool for generating contacts with the family member...
Chapter
Full-text available
This paper presents the results of an evaluation of an activity monitoring system for elderly care based on household electricity usage. We show that the interest of the elderly in the service does not derive from a desire to monitor their own activities, but that the system is above all seen as a tool for generating contacts with the family member...
Conference Paper
Full-text available
This paper aims to illustrate how the debate on sustainable development can be enriched through ergonomics. From our work relating to the reduction of households’ energy consumption, we propose a shift in perspective from behavioral analysis to the study of situated human development over time. The analysis of everyday domestic situations makes it...
Conference Paper
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Dans les années 2010, les réseaux de communication, la puissance de calcul toujours plus performante, la mise en données du monde et les algorithmes d’apprentissage offrent à l’IA un essor sans précédent. Le déploiement massif des chatbots en entreprise témoigne de cet engouement et interroge le rapport entre l’Homme et cette machine d’un genre nou...
Article
Full-text available
Résumé Ce papier vise à retracer comment l’intégration d’une question de société telle que le « développement durable » a orienté l’évolution de nos travaux en ergonomie. Ce sujet a été traité sous la forme de questionnements autour de la maîtrise des consommations domestiques et des modifications de comportement dans l’habitat. Il a influencé notr...
Conference Paper
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We conducted an in situ study of six households in domestic and driving situations in order to better understand how voice assistants (VA) are used and evaluate the efficiency of vocal interactions in natural contexts. The filmed observations and interviews revealed activities of supervision, verification, diagnosis and problem-solving. These activ...
Article
Full-text available
Cette recherche vise à construire une vision de l’éthique située et systémique articulée à la notion de durabilité, afin de privilégier la conception d’interactions harmonieuses et durables entre l’humain et les systèmes d’intelligence artificielle (IA). Cette logique d’aide à l’activité humaine s’appuie sur les contextes d’utilisation, les points...
Conference Paper
Full-text available
En intégrant la sphère privée et domestique des habitants, les assistants vocaux se déploient progressivement pour proposer un pilotage de services autour du confort, de la sécurité, de la santé ou du divertissement. Face à la multiplication récente de ces systèmes d’interaction vocales, l’ensemble des attitudes, des besoins, et des usages provenan...
Conference Paper
Full-text available
L’essor de la commande vocale et des assistants vocaux intelligents transforme progressivement les utilisations, les modes d’interaction, ainsi que les expériences utilisateurs. Combinés à de l’intelligence artificielle, ces systèmes d’interaction vocale proposent un ensemble de services autour du confort, de la sécurité, du divertissement et de la...
Conference Paper
La maitrise des consommations énergétiques est un enjeu majeur dans la préservation des ressources. Le développement de technologies de services énergétiques Smart-Home tels que les technologies de suivi de consommation est un levier d’action pour la transformation des activités domestiques. Nous nous intéressons au rôle de ces technologies et à le...
Conference Paper
How to reduce energy consumption has been increasingly investigated during the past decades. Smart-Home is an opportunity to design solutions helping people to reduce their consumption. Eco-feedback is one solution among others that allows householders to experience new energy management in their home. From the literature, we acknowledge that appro...
Conference Paper
Full-text available
This paper presents the results of a longitudinal study of the appropriation of a consumption display. Our results show that feedback on household energy consumption is contextually interpreted according to personal energy history, other available resources for managing energy issues, including resources for actions and human resources, and in rela...
Conference Paper
We outline in this paper the way we consider the process of reflection based on reflective tools: long or short processes, triggered by interpretation and emotions, and not separated from action. This perspective is linked to a specific methodology investigating the lived experience of the users and their biography. Some examples from energy regula...
Conference Paper
Full-text available
This paper reports on a study of the long-term appropriation of home energy displays. We hypothesize that learning underlies the sustained use of these devices and that it is therefore important to consider how user needs and competence develop over time to design engaging and appropriable systems. Our preliminary results show that displays prompt...
Article
Full-text available
From the standpoint of our situated approach to activity in cognitive ergonomics, this article discusses the design of ubiquitous energy-efficient computing systems in domestic settings. Drawing on doctoral research, our thesis is that such an ergonomic design requires an empirical understanding of three types of activity and context: the situated...
Conference Paper
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This exploratory study focused on the energy consumption practices of customer-producers (prosumers) in relation to their needs in monitoring energy production. Our analysis of both production monitoring activities and domestic activities in real situations revealed the motivations of these producers and demonstrated that the actions of energy mana...
Conference Paper
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This study focused on the relationship between the domestic activities , the energy management and the production monitoring of photovoltaic energy producers in residential housing. This study was related to a smart - grid project aiming to encourag e the end - users to balance their energy use according to their production, while taking into accou...
Conference Paper
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This paper presents the specification of a context-aware system dedicated to assist home occupants in their everyday life while reducing their energy consumption. The system behavior and the interaction are built upon the definition of “situation spaces” based on a prior definition of the contexts of activity from the point of view of each actor in...
Conference Paper
Full-text available
This paper presents the specification of a context-aware system dedicated to assist home occupants in their everyday life while reducing their energy consumption. The system behavior and the interaction are built upon the definition of “situation spaces” based on a prior definition of the contexts of activity from the point of view of each actor in...
Chapter
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Pervasive technologies suggest new horizons for developing innovative products and services for domestic settings. This paper on lighting service shows how activity analysis can contribute to the design of smart home services. Preparing dinner, programming a video recorder, removing clothes from the washing machine, lighting a floor lamp and turnin...
Technical Report
Full-text available
Publications Internes de l'IRISA ISSN : 2102-6327
Article
Full-text available
This paper presents our reflections on the issue of behavioral change according to energy conservation constraints and on the status of sustainability in the design of ambient interactive systems at home. We point out how ergonomics contributes to the study of human factors underlying energy consumption. Relating to situated cognition and human com...
Article
Full-text available
Existing activity recognition approaches in the smart home domain suffer from poor human activity models. Combining expertise from cognitive ergonomics and ubiquitous computing, we discuss the hard technical challenges to address when leveraging a realistic model of human activity. We present the architecture of a pro-totype smart home system that...
Conference Paper
Full-text available
Describing distributed activities in multiple spaces of a home with multiple inhabitants is a methodological challenge which is important for the design of services. Recent works have recorded synchronized multi-video data of space-distributed activities. How could design-oriented researchers now take advantage of these data? We present our multi-s...
Conference Paper
Full-text available
A challenging topic for cognitive ergonomics and cognitive engineering is the development of smart applications and devices which apply some "intelligence" of the situations, i.e. commonsense knowledge about the occupants of the household, their individual and collective routines, their expected patterns of behavior. Most people spend more time at...
Conference Paper
Full-text available
The aim of this study was to analyzing and modeling domestic activities (i.e. what people do in the home). The ultimate goal is to help to design ubiquitous technologies which are context sensitive and which really fit with our needs.
Conference Paper
Full-text available
L'élargissement de l'ergonomie à la connaissance des activités de la vie quotidienne et son implication dans la conception de produits ou services adaptés aux pratiques et aux besoins des clients-utilisateurs lui permet de répondre à des questions dépassant la relation clientèle ou l'offre de services : des questions de société. Nous nous appuyons...
Conference Paper
Full-text available
Cet article traite de l’application de l’ergonomie à l’étude des activités domestiques pour la conception de produits ou services ; nous avançons que l’identification d’innovations au service des habitants gagne à s’appuyer sur une analyse fine des interactions entre l’habitant et son environnement physique et social ; ces interactions se traduisen...

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