Murali Sambasivan

Murali Sambasivan
Thiagarajar School of Management, Madurai | TSM · Department of Management Studies

PhD
Director at Thiagarajar School of Management, Madurai, India

About

164
Publications
132,643
Reads
How we measure 'reads'
A 'read' is counted each time someone views a publication summary (such as the title, abstract, and list of authors), clicks on a figure, or views or downloads the full-text. Learn more
6,171
Citations
Citations since 2017
91 Research Items
4400 Citations
20172018201920202021202220230200400600800
20172018201920202021202220230200400600800
20172018201920202021202220230200400600800
20172018201920202021202220230200400600800

Publications

Publications (164)
Article
Full-text available
Purpose – There has been a growing concern about employee silence (ES) within an organization. ES is associated with low creativity and innovativeness, unethical organizational practices, avoidable errors and safety related issues. The purpose of this study is to evaluate the mediating role of psychological insecurity (PI) in the relationship betwe...
Article
Collaboration in a supply chain becomes a significant competitive weapon for member firms in an uncertain business environment. The present study develops a model of supply chain collaboration named as House of Collaborative Partnership (HCP) and includes the enablers and impeders of a successful Collaborative Partnership (CP). Model development fo...
Article
Drawing on a contingency perspective of the resource-based view of the firm, we test the thesis that a relationship between international entrepreneurial orientation (IEO) and the international performance of export-manufacturing firms is context-sensitive and contingent on innovation capabilities. Using time-lagged survey data from 369 Bangladeshi...
Article
Full-text available
Purpose Due to the proliferation of generic medicines, pharmaceutical marketing has become increasingly competitive, and marketing executives are now focusing their attention on understanding the prescribing behaviour of physicians to enable them to devise marketing strategies that would put them at a superior business position relative to their co...
Article
Background: Given the persistent challenges to the higher education business model, private higher education institutions (PHEIs) are exploring myriad ways to increase enrolment and income, while aggressively managing spending. Many PHEIs are facing financial distress and struggling because of decreasing budgets and declining revenue. Thus, carving...
Article
Purpose The purpose of this research is to investigate the change in the relationship of cognitive destination image, affective destination image, destination psychological commitment and destination psychological ownership with intention to visit destination because of COVID-19 pandemic. Design/methodology/approach The research followed a longitu...
Article
Generally, university academics’ knowledge sharing behavior and social intelligence are said to be significant in improving their performance through their grasp of competencies. Nevertheless, the association has yet to be thoroughly researched. Thus, this study applied the proposed mediation model among university academics in the Business School...
Chapter
The failure of customer relationship management (CRM) initiatives to improve the bottom-line has led to authors questioning the direct unconditional effects of CRM on customer loyalty, with calls for more studies to examine possible intervening variables explaining the mechanism of influence between CRM and customer loyalty. While researchers have...
Article
The interactivity and ubiquity of digital technologies are exerting a significant impact on the knowledge creation in information technology (KC-IT) projects. According to the literature, the critical relevance of KC-IT is highly associated with digital innovation (DI) for organisational success. However, DI is not yet a fully-fledged research subj...
Article
The interactivity and ubiquity of digital technologies are exerting a significant impact on the knowledge creation in information technology (KC-IT) projects. According to the literature, the critical relevance of KC-IT is highly associated with digital innovation (DI) for organisational success. However, DI is not yet a fully-fledged research subj...
Article
Background: Given the persistent challenges to the higher education business model, private higher education institutions (PHEIs) are exploring myriad ways to increase enrolment and income, while aggressively managing spending. Many PHEIs are facing financial distress and struggling because of decreasing budgets and declining revenue. Thus, carving...
Article
Full-text available
The interactivity and ubiquity of digital technologies are exerting a significant impact on the knowledge creation in information technology (KC-IT) projects. According to the literature, the critical relevance of KC-IT is highly associated with digital innovation (DI) for organisational success. However, DI is not yet a fully-fledged research subj...
Article
Given the sensitive nature of ethics research, the presence of social desirability bias (SDB) threatens the validity of research findings. As ethics studies often overlook this bias, we aimed to provide evidence that SDB varies across individual and situational factors. We thus investigated the influence of socio-demographic factors and survey mode...
Chapter
Southeast Asia is home to a religiously diverse population. Malaysia and Brunei have a Muslim majority, Philippines has a large Christian population while Myanmar, Thailand, Cambodia and Laos have a large Buddhist population. In recent years, the region has seen an increase in faith-based tension with communal violence in Myanmar and insurgencies i...
Article
Green innovation has received growing attention from the business sector in recent years, yet few studies have examined the internal mechanisms and contingent conditions that link green innovation to a firm's brand value. By integrating the brand value literature with the resource-based view (RBV), our research investigates the moderating roles of...
Article
Purpose The purpose of this study is to critically examine the scholarly articles associated Murali Sambasivan with the diverse aspects of supply chain agility (SCA). The review highlights research insights, existing gaps and future research directions that can help academicians and practitioners gain a comprehensive understanding of SCA. Design/m...
Article
Full-text available
Purpose The purpose of this study is to test the thesis that the family firm’s success hinges on effective strategic knowledge management (SKM) capability coupled with an entrepreneurial orientation (EO). Contingency theory holds that entrepreneurial success is contingent on strategic capabilities and resource orchestration theory explains how well...
Article
Theoretical basis An instructor could link the case to lean production principles and Kurt Lewin’s change management model, key reading materials on these theories are, namely, Lewin, K (1947) Frontiers in group dynamics: concept, method and reality in social science; equilibrium and social change. Human Relations 1(1): 5–41 Stewart, J. (2012). The...
Article
Full-text available
Entrepreneurial export-manufacturing firms marshal and ultimately succeed when they better avail and align various capabilities. Dynamic managerial capability (DMC) refers to the individual-level capabilities of managers and entrepreneurs to reconfigure a firm’s resources and competencies in order to ultimately enhance firm performance. A firm’s st...
Article
Purpose The purpose of this study is to categorize and analyse the drivers and barriers of Lean Manufacturing (LM) and subsequently, based on the structural model develop a house of lean management which will give an idea to the academicians and practitioners about the factors that are critical to implement lean practices in an organization. Desig...
Article
Full-text available
Export-manufacturing firms survive and ultimately succeed when they can accumulate, harvest, and utilize foreign knowledge to better marshal their capabilities to recognize opportunities. Prior studies are replete with a single solution by combining foreign market knowledge (FMK) and firm performance. Separately, opportunity recognition capabilitie...
Article
Full-text available
Abstarct: Ghana has two main seaports namely; Tema harbour and Takoradi harbour. As a developing country, it relies on these two ports for revenue, foreign exchange and employment. Over the past decades these ports have undertaken a lot of reforms all with the hope of ensuring that its operations become standardized with world operations in order t...
Article
Full-text available
Abstarct: Ghana has two main seaports namely; Tema harbour and Takoradi harbour. As a developing country, it relies on these two ports for revenue, foreign exchange and employment. Over the past decades these ports have undertaken a lot of reforms all with the hope of ensuring that its operations become standardized with world operations in order t...
Conference Paper
Full-text available
In this paper, by using a step-by-step approach, the authors demonstrate the theoretical and methodological dynamism of game theory by proposing integration of the underpinnings of classical organization theory, neoclassical organization theory, systems theory and game theory to develop a conceptual framework for the organization of healthcare serv...
Article
This present study examines the relationships between hedonic value, customer-to-customer interaction, customer demandingness, customization and customer love on customer citizenship behaviour with the moderation effect of customer involvement. A quantitative survey design was conducted on a sample of 585 customers in Malaysian hotels to test the p...
Article
Purpose The purpose of this study is to analyze and compare the impact of project-factors and organization-factors on five indicators of project performance for small and medium enterprise (SME) and large construction contracting firms that are fully responsible for the successful completion of the projects. The five performance indicators are time...
Article
Purpose: The significance of market orientation (MO) in the industrial marketing literature is immense. Separately, the role of dynamic managerial capability (DMC) as an individual-level capability has been found to be beneficial to B2B transactions. However, the assessment of DMC as antecedent to complement MO in achieving firm performance are rar...
Article
Full-text available
The purpose of this research was to identify and validate the antecedents and outcomes of the Knowledge Management Process (KMP) in the context of Malaysian SMEs. The antecedents (knowledge management (KM) enablers) in this study were internal collaboration, trust, small and medium enterprise (SME) network, transformational leadership, and informat...
Article
Purpose The international entrepreneurial capability has achieved its legitimacy in international business literature. Leveraging capabilities to recognise opportunities is considered a pivotal strategy to achieve success. Drawing on the entrepreneurship literature and opportunity perspective, this study aims to investigate the role of internationa...
Article
Full-text available
Ghana has two seaports; Tema and Takoradi and since their inception in 1928 and 1963 respectively, these ports have undergone a lot of reforms all with the aim of making them effective and efficient to compete favourably with other ports in the world and also help increase the revenue of the government. Ghana Community Network (GCNet) introduced by...
Article
Full-text available
This study seeks to create an integrated multitheoretical model of public healthcare services delivery organizations. A literature review of selected organization theories and their relevance to healthcare was conducted. By illuminating the aspects of control over resources, isomorphism, adaptation to the changing environment and contracts between...
Article
This research investigates the effects of internal and external sources of knowledge on process innovation generation and adoption; moderating role of radical innovative capability. We nested the data from chemical manufacturing firms, and analyzed it by using SEM technique. The findings revealed that internal sources of knowledge facilitate proces...
Article
Full-text available
Purpose of the study: This conceptual paper is based on a review of delay issues, risk response management and project performance in the Malaysian construction industry. The study also involved the evaluation of latent relationships among project-related delay factors, project risk response-related measures and project performance in terms of time...
Chapter
Since a single theory or perspective may be inadequate for the organization of healthcare services, an integrated multiperspective approach is needed.
Preprint
Main message: Accumulating foreign market knowledge is critically essential for international entrepreneurs operating in the export-manufacturing industry to recognise new international opportunities. Key points: Foreign market knowledge positively improves the international opportunity recognition process to achieve superior performance of export...
Article
This study aims at understanding airline industry’s organizational changes conceptualized as psychological contract breach (PCB) among flight attendants, leading to dissatisfaction reflected in this study as counterproductive work behavior (CWB). PCB refers to organization’s inability in fulfilling obligations contained within the psychological con...
Article
The introduction of the digital economy has opened much discussion on the various business models that challenge traditional thinking in B2B marketing. This includes technological innovation in the digital space which has brought about theoretical changes in the way marketing is applied, more so in the B2B environment where communication is essenti...
Chapter
Bureaucratic capacity and policy implementation are crucial for the success of elected representatives.
Article
The phenomenon of born global has received significant attention by international business scholars because of its distinctive characteristics. Several theories, perspectives and frameworks have been adapted to investigate and scrutinise the characteristics of born global phenomenon. This study aims to review and critically evaluate the literature...
Article
Purpose The well-being of the elderly is a growing issue of concern for countries around the world. One way to enhance the elderly well-being is to provide housing options suitable to their needs and lifestyle. Retirement village is an accommodation concept foreign to the Malaysian population. Therefore, the purpose of this paper is to bridge this...
Article
Purpose The purpose of this paper is to perform a psychometric evaluation of dynamic managerial capability (DMC) scale in the context of early internationalizing firms from an emerging economy. Drawing on DMC theory, this study validates the measurement scales to operationalize DMC of entrepreneurs as managerial human capital (MHC), managerial soci...
Article
Full-text available
Despite increasing concern for corporate environmental responsibility in numerous industries, the relationship between green innovation strategy (GIS) and idiosyncratic risk is a rarely scrutinised topic, particularly in the automotive domain. In this study, we empirically explore the association between GIS and idiosyncratic risk and analyse the m...
Article
Full-text available
This study investigates the dynamic causality relationship between Corporate Social Responsibility (CSR) and the Corporate Political Activity (CPA). We employed the Vector AutoRegression (VAR) model in the Generalised Method of Moments (GMM) framework and considered all time-invariant characteristics of every organisation. We studied a sample consi...
Chapter
Considering the complexity of modern healthcare delivery, it may not be possible to design an efficient healthcare organization by using a single theory. A multitheoretical design of public healthcare services delivery organizations is underpinned by two or more theories.
Article
Full-text available
Purpose The purpose of this paper is to empirically test the antecedents and outcome of perceived value and trust toward on-demand ridesharing services (ODRS). The antecedents are perceived innovativeness, perceived personalization, perceived usefulness of rating system and service personal values. The outcome is the continuance intention toward OD...
Article
Full-text available
The objectives of this research are to address the two fundamental research questions: 1) What are the antecedents that lead to counterproductive work behavior (CWB) of nurses in public hospitals? 2) How effective are the moderating roles of power distance orientation (a cultural factor) and locus of control (an individual factor) in impacting CWB?...
Article
Purpose The purpose of this paper is to develop the international opportunity identification (IOI) scale through psychometric evaluation in an emerging economy context. Design/methodology/approach Samples consist of international firms operating in the apparel industry in Bangladesh. Exploratory factor analysis (EFA) was conducted on the first wav...
Article
Purpose This paper aims to investigate the antecedents and outcomes of international opportunity identification (IOI) in export-manufacturing firms. The fundamental question addressed in this research is: How does dynamic managerial capability (DMC) of entrepreneurs contribute to IOI and success of the firms? Design/methodology/approach The resear...
Article
Purpose The purpose of this study is to establish the antecedents and the outcomes of foreign market knowledge (FMK) accumulation in the context of emerging economies. The antecedent is dynamic managerial capability (DMC) with managerial human capital, social capital and cognition as its dimensions. The outcomes are financial and non-financial per...
Article
Full-text available
This study is an attempt to model the bidirectional linkages between corporate social responsibility (CSR) and corporate financial performance (CFP) by using the prospective and retrospective approaches. A panel data set for 100 of the Fortune Most Admired Companies was used to study the relationships. Moreover, 1000 firm-year observations were exa...
Article
Full-text available
As corporate social responsibility (CSR) gains momentum in the business world, it is imperative to comprehend the relationship between CSR and corporate financial performance (CFP). While there is prior research looking at this relationship, scholars have proposed a contingency view that is meant to determine the situational contexts in which criti...
Conference Paper
Full-text available
In Management Science research, the measurement constructs are used as reflective measures, whereas, the current stream of research on management research shows a growing trend towards formative constructs. The formative measures are treated as causes of the construct. The dimensions or items form the main construct. However, Reflective constructs...
Book
A practical guide for the oil and gas industry stakeholders on various piping related project, construction, quality, pre-commissioning, commissioning and post completion - management book with relevant, industry specific protocols and technical notes
Conference Paper
The purpose of this study is to investigate the antecedents of international opportunity identification (IOI) in born global firms (BGFs). The fundamental question that is addressed in this research is: how does dynamic managerial capability (DMC) of entrepreneurs contribute to international opportunity identification process of BGFs? The study was...
Article
The objective of this research is to analyze the relationships of project-related and organizational-related factors with five dimensions of project performance across different sectors of the construction industry. Data collected from the project managers and directors of 360 construction firms in Malaysia were analyzed using multiple-regression t...
Article
Full-text available
Purpose Demographically similar individuals often believe they are similar, in spite of the differences in values, beliefs and expectations. However, dissimilar dyads experience will encounter more interpersonal difficulties due to misunderstandings, misperceptions and conflicts of interest. The purpose of this paper is to investigate the impact o...
Article
The urban community in Malaysia is facing rapid urbanisation and have been the beneficiary of urban development policies. The key purpose of these policies has been to enhance and improve the well-being of the urban community. However, given the diverse nature of urban planning, literature has highlighted the possibility of a mismatch between polic...
Article
Full-text available
Collaboration between public agencies is critical to address social issues effectively. The main objective of this research was to identify the factors that lead to successful achievement of desired collaboration outcomes that could eventually lead to societal outcomes. The factors identified were: transformational leadership, governance, interdepe...
Article
This study examines the relationship between degree of internationalization (DoI) and performance. Drawing on the inconclusive results in the DoI-performance relationship literature, this study draws attention to the mediating role of innovation. Despite a large body of literature on the relationship between innovation and performance, there is no...
Article
Full-text available
The purpose of the study is to examine compulsive buying and its interrelationships with careful spending, loan dependence, and financial trouble. This study also aims to investigate the moderating role of gender. A questionnaire-based survey was conducted. Two hundred and seven responses were collected using purposive sampling technique. PLS-SEM w...
Article
Full-text available
This article seeks to review the Australian healthcare system and compare it to similar systems in other countries to highlight the main issues and problems. A literature search for articles relating to the Australian and other developed countries’ healthcare systems was conducted by using Google and the library of Victoria University, Melbourne. D...
Chapter
Full-text available
This chapter aims to examine the indirect effect of clinical learning environment in the relationship between supervisory styles (participative and abusive supervisions) and talent development in the healthcare setting. A questionnaire-based survey was implemented to collect the data. The data was collected from 355 junior doctors in six Malaysian...
Article
Full-text available
In this research, we have identified and tested important drivers of product innovation. Our study has analysed two important drivers: organisational orientation (learning and market) and SCI [supply chain integration – internal integration and external integration (supplier and customer)]. The study was conducted among 202 manufacturing companies...
Article
The main purpose of this research is to examine a mediating effect understanding of tacit knowledge sharing on both affect and cognition-based trust with innovative behaviour in a Malaysian public teaching hospital. A quantitative method approach within a post-positivist paradigm using questionnaire was employed to gather data for the study and ana...
Article
In this research, we develop and validate the construct, opportunity creation. We outline the theoretical foundations of opportunity creation. A review of research on opportunity creation gave rise to 21 manifest variables and three potential dimensions: 1) action and reaction; 2) individual differences; 3) socially created. These variables were su...
Article
Full-text available
Purpose The fundamental question addressed in this research is: How do cultural intelligence, personality traits of expatriates, spousal support, and cultural adjustment of expatriates impact their performance? The answer to the question is important to ensure that expatriation is successful. Design/methodology/approach The integrated framework...
Article
Full-text available
The main objective of this paper is to analyse the antecedents and outcomes of destination image. Specifically, the antecedents considered are cultural values and destination source credibility; the outcomes considered are destination attachment, destination satisfaction, and revisit intention. This paper also investigates the moderating role of pe...
Conference Paper
In this paper, two traditional Autoregressive Moving Average models and two different Generalised Autoregressive Moving Average models are considered to forecast financial time series. These time series models are fitted to the financial time series data namely Dow Jones Utilities Index data set, Daily Closing Value of the Dow Jones Average and Dai...
Article
Purpose Collaboration in a public sector is a key to solving complex social problems. This research studies the mandated public sector collaboration in Malaysia. The purpose of this paper is to identify the success factors that are critical to effective collaboration outcomes. Design/methodology/approach The factors identified were transformatio...