Muhammad Khalilur Rahman

Muhammad Khalilur Rahman
University of Malaysia Kelantan | UMK · Faculty of Entrepreneurship and Business

Ph.D (UM) MSc (IIUM) BBA (IIUC) BA (NUB)
Teaching, Supervision, and Research. TQM, Supply chain management, Technology innovation, Tourism risk management

About

147
Publications
400,374
Reads
How we measure 'reads'
A 'read' is counted each time someone views a publication summary (such as the title, abstract, and list of authors), clicks on a figure, or views or downloads the full-text. Learn more
3,194
Citations
Introduction
Dr. Muhammad Khalilur Rahman is employed at Universiti Malaysia Kelantan (UMK), where he is actively involved in service management research. His diverse interests encompass various areas such as supply chain management, Industry 4.0, sustainable global value chains, tourism management, and digital transformation. ORCHID ID: https://orcid.org/0000-0001-9057-9121 Web of Science ResearcherID: P-9980-2019
Additional affiliations
October 2013 - October 2020
University of Malaya
Position
  • Research Assistant
October 2013 - present
University of Malaya
Position
  • International Graduate Research Assistant (iGRA)
October 2013 - October 2014
University of Malaya
Position
  • Research Assistant

Publications

Publications (147)
Article
Full-text available
The success of any organization requires a skilled, competent, and satisfied workforce. If the workforce can be provided with the necessary components to ensure a high quality of working life, they will become permanent assets. Various factors undoubtedly affect the quality of workers' work lives. This study aims to investigate the drivers of the q...
Article
Full-text available
This study identifies and explores the key factors influencing the Malaysian public’s energy-conserving behaviors from adopting Solar-Plus-Storage (SPS) technology and their roles as mediators towards sustainable electricity consumption. A cross-sectional survey was used to collect quantitative data to statistically test the hypotheses in this expl...
Article
Full-text available
Purpose This study has aimed to investigate the impact of service innovation capabilities (SIC), supply chain digitalization capabilities (SDC) and customer risk protection (CRP) capabilities of GrabFood on customer satisfaction. GrabFood has been chosen as a case study because GrabPay is one of the Malaysian government's digital wallet partners, a...
Article
Full-text available
The expanding field of cyberpreneurship presents both possibilities and challenges to potential entrepreneurs. This study investigates the interaction of variables affecting cyberpreneurship adoption, with a particular emphasis on functional, psychological, and organizational barriers. The study uses the partial least squares-structural equation mo...
Chapter
Halal supply chain management mainly concentrated on the rapidly expanding Islamic community around the world. Customers understand the advantages of enjoying halal goods and services. However, they may be unaware of the process of product and service management. Halal products and services include not only the making process but also all actions i...
Chapter
Full-text available
In order to meet the unique requirements of Muslim tourists, halal tourism is a developing trend in the travel sector. Offering halal meals, prayer spaces, gender-segregated accommodations, and settings free from alcohol are a few of the services that are provided as part of halal tourism operations. In addition to providing halal entertainment and...
Chapter
Halal logistics services play a critical role in the transportation and distribution of halal-certified goods. These services conduct various operations that must comply with rigorous halal certification criteria and relevant national and international laws and norms. Despite the challenges involved in ensuring compliance with diverse certification...
Chapter
Health is the most precious gift to all mankind from Allah (swt). There are two major fields of standard medical practices, such as general healthcare services and Islamic medical services. However, Shari’ah-compliant healthcare services and Muslim-friendly medical services are part of Islamic medical services. Shari’ah-compliant healthcare service...
Chapter
Marketing halal tourism products and services are not an easy task for the tourism industry because there are different demands for them among Muslim and non-Muslim consumers. Halal tourism products and services could be seen as constraints for developing the tourism sector, which may lead to major challenges for halal tourism operations. Halal tou...
Article
Full-text available
The objective of this study was to examine the relationships among environmental and health values, ecological worldview, perception of consequences, the ascription of responsibility, and personal norms in the context of the value-belief-norm (VBN) model and how compatibility influences the intentions and behaviors of Chinese youth regarding the us...
Article
Full-text available
Addressing the growing popularity of mobile health (m-Health) technology in the health industry, the current study examined consumers’ intention and behaviour related to the usage of digital applications based on the unified theory of acceptance and use of technology (UTAUT). In particular, this study quantitatively assessed the moderating role of...
Article
Full-text available
This study investigates how adopting fintech in banks influences environmental performance, specifically focusing on employee efficiency and green initiatives such as green finance and green technology. A survey method was used to gather primary data for this research, targeting a purposive sample of 258 banking employees from private banks. The pa...
Article
Full-text available
Purpose This study aims to investigate the impact of sustainable innovation and disruptive innovation on sustainable supply chain performance of manufacturing firms in Malaysia. The study also examined the moderating role of supply chain clockspeed in the relationship between sustainable innovation, disruptive innovation and sustainable supply chai...
Article
Full-text available
Trust is the fundamental matter that improves residents’ willingness to utilize social media as a technology tool for e-administration facilities. Despite its significance in the e-administrative sector, there is a lack of empirical investigation on residents’ trust in behavioral intention to use social media for e-administrative services. This stu...
Article
Full-text available
The phenomenon of “quiet quitting” has gained significant attention globally through various platforms, raising concerns about the impact of workplace stress on individuals’ personal lives and sparking social movements and investigations. As the number of Generation Z individuals is projected to surpass millennials by 2050, understanding and addres...
Article
Full-text available
The culture of fast fashion accelerates the consumption rate of individuals but at the expense of significant environmental stress. With a large amount of discarded clothing accumulating in landfills, it is crucial to encourage people to dispose of second-hand clothing (SHC) as sustainably as possible, especially in an emerging economy with large v...
Article
Full-text available
Purpose This study aims to explore the lean leadership factors influencing the effectiveness of lean healthcare performance at hospitals. Design/methodology/approach A total of 217 healthcare professionals’ responses were included for data analysis. The data were analyzed using the partial least square technique. Findings The findings revealed th...
Article
Full-text available
The deterioration of the environment, shortage of resources, and frequent occurrence of food safety issues have made people increasingly concerned about themselves while maintaining their health and protecting the environment through food. Organic food, as a healthy and eco-friendly option, is gradually gaining attention. Based on the value-belief-...
Article
Full-text available
This article provides a theoretical framework for comprehending the connections between dynamic data analytics capability (DDAC), innovation capabilities (IC), supply chain resilience (RES), and sustainable supply chain performance (SSCP). Since this is the first empirical investigation of the sequential mediation effect between DDAC and SSCP throu...
Chapter
Full-text available
This paper presents the findings of an empirical study that measured the mediating impacts of religiosity and the moderating impacts of microfinance experience on the relationship of Mudarabah, Musharakah, and Musharakah Mutanaqisah (MM & M) Shariah rules and Shariah business knowledge with entrepreneurship to comprehend whether these trust-based e...
Article
Full-text available
Article type: Research Article This study attempted to investigate some socioeconomic parameters concerning the development of entrepreneurship of the banks' members. For this purpose, researchers chose Grameen Bank (GB) of Bangladesh, which received the Nobel Peace Prize in 2006. On the basis of proportionate stratified sampling, respondents were...
Article
Full-text available
The building sector is one of the major contributors to greenhouse gas (GHG) emissions, which may impede the achieve- ment of Malaysia’s intended nationally determined contribution (INDC) by 2030. Therefore, this paper is aimed at identifying the underlying factors that affect working adults’ willingness to pay (WTP) premium prices for green build-...
Article
Full-text available
The study investigates the customers’ intention to use app-based medicine services in an emerging economy. This study explores the indirect effects of perceived usefulness, perceived ease of use, perceived security and perceived delivery with the intention to use app-based medicine services through the mediating effect of perceived trust. The prese...
Chapter
Digitalization in community capacity-building programs is part of sustainable tourism development. The eco-tourism village must define its concept and potential to be developed, as well as facilitates a conducive environment for growth planning. The advent of information and communication technologies has led to the digital economy that required a...
Chapter
Full-text available
This chapter sets the conceptual foundation for the book. It provides a background on the development of thought around social innovation, as well as eco-tourism. After introducing various definitions and concepts of social innovation and social entrepreneurship, it then goes on to develop a definition of eco-tourism social entrepreneurship. An ana...
Chapter
Nowadays, digital entrepreneurship and innovative business in ecotourism have been rising greatly, probably a consequence of the most current global pandemic. Their development over the past ten years has been because of the dissemination of technology into visitors’ everyday life and the demand for travel that incorporate economic value and multip...
Chapter
Full-text available
Digital technology in the recent era makes it easy to stay in touch with friends, and family, and work remotely. The usage of smartphones is a crucial and useful device for the new generation. Thus, this book chapter aims to explore the impact of smartphone usage on digital entrepreneurship and the ecotourism sector. This study used secondary data...
Chapter
This chapter attempts to understand the way of social entrepreneurship can fit into eco-tourism discourse. The impact of social entrepreneurship in eco-tourism has changed the local community economy and society. Different contexts of eco-tourism account for how they embrace these channels to society. The effectiveness of social entrepreneurship ma...
Chapter
This chapter seeks to understand the challenge of social innovation in eco-tourism practices and value creation. Drawing from the concepts of social innovation, this chapter attempts to explore the nature of innovation in different social organizations. Although social innovation contributes to economic growth and continuous development, they are t...
Article
Full-text available
The lean approach is a value-added system that reduces cost and waste to continuously improve the quality performance of the healthcare organization. The present study investigates the relationships of the lean approach with top management team and employee engagement toward quality improvement of the public hospitals in Malaysia. This study used s...
Article
Full-text available
Purpose This study aims to investigate the mediating role of lean management on the relationship between workforce management and value-added time in private hospitals. This study also investigates the direct influences of workforce management and lean management on the value-added time of the hospitals. Design/methodology/approach This study appl...
Article
Full-text available
Purpose The impact of the COVID-19 pandemic provides the scope to conduct online classes in the university teaching methods. This study aims to investigate the impact of technology self-efficacy on students' behavioral intention on the effectiveness of online learning. Design/methodology/approach This study was conducted with 323 university studen...
Article
Full-text available
This study aims to investigate the customers’ perceptions of Islamic banking services and their impact on satisfaction and word of mouth (WOM) with others. This study designs the bootstrapping procedures using a partial least square method to test path coefficient results. Structured questionnaires were distributed among clients of Islamic banks in...
Chapter
Full-text available
This paper focuses on problems associated with the usage of internet banking and its privacy and security in the Islamic banks in area of Kota Bharu, a state capital of Kelantan which are attributed to the perspective, decision and suggestions from customers for possible actions that could be taken to overcome the problem. This study is conducted u...
Article
Full-text available
This study aims to investigate the impact of halal healthcare attributes, intrinsic value, and extrinsic value on satisfaction, and explores how patient satisfaction with halal healthcare services influences word of mouth (WOM) to others. The cross-sectional survey was conducted in two cities with four Islamic-friendly hospitals across Malaysia. Th...
Article
Full-text available
Unlabelled: This paper aims to analyze the articles regarding the role of good governance in sustainable tourism for China. Following the PRISMA guidelines, a systematic literature review approach has been conducted in this paper. A total number of 100 peer-reviewed journal papers have been critically evaluated. Our review analysis shows that taki...
Chapter
The study has aimed to investigate the students’ perceptions of Knowledge Management (KM) and their efficiency throughout the pandemic in online learning. Data was collected from both undergraduate and post-graduate students of University using structured questionnaires. Statistical Package for the Social Sciences (SPSS) software 23.0 version was u...
Article
The most recent COVID-19 pandemic has posed a risk to the world economy that has never been seen before. Therefore, the welcoming attitude of the residents in tourist destinations has become a concern for post-COVID-19 tourism recovery. There seem to be many issues concerning the interactions of hosts and tourists as Covid-19 fear exists. Thus, thi...
Article
Full-text available
Purpose This study aims to investigate the determinants of household behavioural intention towards household reducing, reusing and recycling behaviour of food waste management. Design/methodology/approach The data were collected from 670 households in Malaysia and analysed by using the partial least square method. Findings The findings reveal tha...
Article
Full-text available
Purpose The study aims to identify the extent to which industry 4.0 (IR4.0) adoption impacts the sustainable manufacturing (SM) performance of the manufacturing industry, focusing on the comparative analysis between developed and developing economies amid coronavirus disease 2019 (COVID-19) pandemic. Design/methodology/approach The study proposes...
Article
Full-text available
Being a prominent tourist destination, the hotel industry’s demand in Malaysia has been increasing day by day. There is still a shortage of studies focusing on how hotels can make environmental management routine work, take environmental laws seriously and be more responsive to the environment. This study focused on the connections between green em...
Article
Full-text available
While the public sector authorities and governments struggle to ensure socioeconomic balance at all levels of society, social entrepreneurship is widely known as the optimum solution to societal issues, such as unemployment, social disparities, and ecological imbalances. Despite the fact that the younger generation holds the highest potential to be...
Article
Full-text available
This paper examines the antecedents of cashless payment systems among businesses in Malaysia. The adoption of cashless payment systems by businesses has the potential to reduce the costs related to handling huge amounts of cash in the market and enhance transaction speed. Unfortunately, its current adoption in Malaysia is still small and very littl...
Article
Full-text available
The Lean Six Sigma is one the most effective methods of total quality management to continuously improve the quality performance of the organizations. This approach continuously improves the performance of healthcare organizations by reducing the number of errors towards patient safety. The present study investigates the influence of Lean Six Sigma...
Article
Full-text available
This paper aims to comprehensively review the economic feasibility of Marine Renewable Energy. Five major continents are at different development stages of implementing MREs commercialization; Europe is in the most advanced, while Africa is at the initial stage. The Levelized Cost of Energy is usually used to make decisions and measure the plant’s...
Article
Full-text available
This study examined the fear of COVID-19 pandemic and its impact on consumer behavioural intention to purchase green products. The data was collected from consumers of Malaysia in hypermarkets. A total of 491 respondents were analyzed using the partial least square technique. The results indicated that the fear of the COVID-19 epidemic has a signif...
Article
Full-text available
Purpose Despite the significant economic contributions of the tourism and hospitality industry, it is also considered an emerging concern for its negative impact on the environment. This study investigated the association between green inclusive leadership (GIL), green human resource management (GHRM), and employee proactive pro-environmental behav...
Article
Full-text available
The COVID-19 pandemic has deeply influenced the tourism and hospitality industry, and it has also reshaped people’s travel preferences and related behaviors. As a result, how prospective travelers perceive travel constraints and their effects on future travel behaviors may have changed to some extent. Besides, such perception arguably varies across...
Article
Full-text available
There is deep-rooted opposition to strict environmental regulations, stating that they will lead to job losses and production contraction. Identifying environmental policies compatible with economic growth and pollution reduction is necessary to promote sustainable development. Using an R&D-based model with an endogenous labour supply, we examine t...
Article
Full-text available
This study examined the effects of critical success factors on Malaysian consumers’ acceptance of the internet of things (AOIoT) in the retail industry. A cross-sectional design was adopted, and quantitative data were collected from 357 respondents using an online survey. The findings revealed that performance expectancy, facilitating conditions, p...
Article
Full-text available
This study aimed to examine the healthcare service environment, patients' experience, and responses toward healthcare services in private general practice (GP) clinics. Self-administered questionnaires were used for collecting data from 367 respondents with prior experience in visiting the general practice clinics in Malaysia. SmartPLS statistical...
Article
Purpose The objectives of this study are to examine the impacts of CSR on purchase intentions either directly or indirectly and to investigate the moderating effects of consumer ethnocentrism on the relationship between CSR and purchase intentions. Design/methodology/approach This study utilized an online self-administered survey for data collecti...
Article
Full-text available
Religion tourism has a significant contribution to Indonesia's national economic development. culture, religion, and economics are covered in the global hospitality business tourism. This research aims to examine the influence of driving motivation, attracting motivations, motivations of Islamic attributes to the loyalty of visits through the satis...
Article
Full-text available
This study explored the willingness and purchase of travel insurance during the COVID-19 pandemic amongst working adults to ensure their safety and welfare through the lens of the theory of planned behavior. Primary data were gathered from 1,118 working adults across Malaysia and analyzed using the partial least squares structural equation modeling...
Conference Paper
Purpose: In this Covid-19 era reassessing the supply chain (SC) at the firm level is one of the plausible solutions to cope with this dreadful Covid uncertainty, where supply chain flexibility, integration and organizational ambidexterity can play a significant role in this paradigm. Thus, the aim of this study is to explore how the Covid uncertain...
Article
Full-text available
The primary purpose of this study is to observe the economic and international trade relationships between Bangladesh and SAARC countries during the Fiscal Years 2015-2016 to 2020-2021. This research uses panel data to examine the relationship between the nature and direction of exports and economic growth. The researcher found that economic cooper...
Article
Full-text available
The primary purpose of this study is to observe the economic andinternational trade relationships between Bangladesh and SAARCcountries during the Fiscal Years 2015-2016 to 2020-2021. Thisresearch uses panel data to examine the relationship betweenthe nature and direction of exports and economic growth.The researcher found that economic cooperation...
Chapter
The tourism industry remains profoundly uncertain due to the post-COVID-19 pandemic. The COVID-19 epidemic continues to hit hard in the global tourism and tourism events. The local tourism industry is assisting with relaxing the blow, governments have taken an amazing prompt move to reestablish and re-initiate the sector while ensuring occupations...
Article
Full-text available
This study aims to investigate how young Chinese consumers make purchase intentions towards Western brands under the influence of two conflicting values and CSR, which is insufficiently discussed in the current literature. Both value-attitude-behavior (VAB) and consumer cultural theories are adopted to construct the research framework. Data was col...
Article
Full-text available
This study examined the effect of ubiquitous connectivity, service quality, system quality, perceived usefulness, perceived ease of use, and perceived enjoyment on the intention and adoption of mobile shopping among consumers in Malaysia. A total of 316 respondents were collected from consumers in Malaysia using the online platform. The findings re...
Article
Full-text available
This empirical paper aims at measuring customer attitudes concerning Islamic banking services and how they influence their behavioural intentions to utilise them. Islamic banking has been a fast-growing sector, offering products and services according to Sharia law. Despite being the preferred choice of banking, there is a high percentage of Muslim...
Article
Purpose The purpose of this study is to analyze the economic, social and environmental impacts of climate change on farmers' livelihoods and adaptive capacity while highlighting specific adaptation strategies in the local climate context. Design/methodology/approach Data were collected using a survey questionnaire and analyzed using partial least...
Chapter
Full-text available
The contribution of the tourism industry is following a changing pattern in recent yearsowing to the availability of advanced technologies. The tourism industry was one of thefirst industries to use information and communication technologies (ICT) almost entirelyfor business functions. Since then, the development of tourism has been aided by ICTand...
Chapter
Full-text available
Destination branding is considered a marketing tool that is created for an image of a destination. A country’s image is focused through destination branding and its approaches based on people or tourist’s participation, creativity, and innovation where branding strategies relying on progressive information and communication technologies. In the tou...
Chapter
Full-text available
Technology application in the tourism industry has a significant influence on tourists’ experience of event education, training and tourism event, which can lead to help for making a nation’s image. The situation of a nation’s image can be changed by the adoption of digital technologies that might be used for the improvement of the general employab...
Chapter
Full-text available
With the development of technology and penetration of the internet, Web 2.0, and social media have a significant impact on individuals, and it rapidly dominated over the last few decades. Social media applications such as Facebook, Instagram, LinkedIn, Twitter, WhatsApp, WeChat, Blogs, and YouTube have become indispensable instruments and global pl...
Chapter
Full-text available
Religious, pilgrimage/Hajj, and Halal tourism activities are becoming increasingly popular in Asia and the Middle East countries. Hajj and Halal tourism events are an ever-growing industry that is getting momentum. Tourists have a variety of reasons for visiting different places. Travelling for Halal or spiritual purposes seems to have been common...
Article
Full-text available
This study aims to explore tourists’ perceived services, satisfaction and intention to revisit Islamic tourism destinations. The quantitative research method is used for this study. Data was collected via 462 questionnaires and subsequently analysed it using partial least square method. The results revealed that Islamic destination image, religious...
Article
Full-text available
This work has aimed to investigate the consumers’ green product purchase attitudes and behavioral intention during COVID-19 pandemic. Data was collected through a survey method of 503 consumers in Malaysia. Data were analyzed using the partial least square method. The findings revealed that fear of COVID-19 pandemic has a significant impact on gree...
Chapter
Full-text available
Travel and tourism have become a potential instrument in Gross Domestic Product (GDP). Bangladesh has bright prospects of niche tourism products and services in the future. But, the country’s tourism development is facing challenges, including marketing policy, strategy, and investment. The government of the country may apply a niche market strateg...
Chapter
Full-text available
In many ways, tourism can appear as a tool for developing both the local and national economies of a country like Bangladesh. A tourism product can be identified from conceptual understanding as the total psychological and physical satisfaction provided to tourists during their traveling en-route towards the destination. On the other side, tourism...