Monica C. Gavino

• Ph.D.
• Professor at San Jose State University

Purpose This paper examines the complexities of studying Latinos in the United States and proposes a novel framework for understanding Latino experiences in organizations. We emphasize the fact that Latinos are not a monolithic group and highlight the importance of emerging pan-ethnic categories of identification, such as Latinx and Latinidad. We c...

Working effectively in diverse teams is an important competency for students entering the workforce. Yet as instructors we often witness dysfunctional teams in our courses. Therefore, the goal of this experiential exercise is to encourage students to build high-quality relationships with team members by fostering the development of a psychologicall...

Purpose The aim of this article is to provide Dr Bailey Jackson's perspective on institutional and systemic barriers to full inclusion of diverse faculty in higher education through the lens of the multicultural organizational development (MCOD) model. Dr Jackson is renowned for his work on social justice, diversity and multiculturalism. Design/me...

The mechanisms through which HR practices impact employee-level and organizational-level outcomes continue to intrigue HR academicians and practitioners. More recently, within the context of human resource management (HRM), there is interest in understanding the role of engagement as a predictor of employee outcomes. More widely studied, is the med...

The aim of this study is to examine how faculty perceptions of the diversity climate affect faculty extra role satisfaction with their academic performance. The results indicate that the diversity climate of respect among faculty is positively related to their extra effort and going above and beyond for students. As well, that the effects of both s...

This study analyzed student perceptions of diversity climate factors in a Hispanic Serving Institution (HSI). The climate of respect, perceived value of diversity on campus, and interracial interactions with faculty and staff were explored to determine their effects on institutional affiliation/pride and intentions to remain and graduate. Results i...

In our study we compare two Models: the effect of HR bundles versus individual HR practices on customer experience, customer commitment, and OCBO and the mediating roles of POS and Engagement. The results indicate that POS partially mediates the relationship between bundled HR practices and engagement; as well POS and engagement were found to parti...

Purpose The purpose of this paper is to examine both the Latino/Hispanic entrepreneurs’ social media adoption (SMA) for business purposes and the influence of culture on personal versus business social network platform (SNP) selection. Design/methodology/approach The Technology Acceptance Model’s (TAM) factors of perceived usefulness (PU) and pe...

Latino1 owned businesses experienced explosive growth and are expected to be a major player in the entrepreneurial landscape. While taking the lead in start-ups, ethnic and female entrepreneurs experience lower business performance. Thus, we explore the social networks of Latino business owners and the implications for venture growth (employee size...

This cross-sectional study utilizes the Multicultural Organizational Development (MCOD; Jackson, 2005) framework to investigate if generational differences affect how the diversity climate is viewed by members of an organization. Drawing on generational cohort theory, we propose that the significant life events that Boomers, Gen X, and Gen Y member...

Utilizing perceived organizational support (POS) as the mechanism linking HR practices to employee behaviors in the workplace, we examine a broad set of HR practices in order to understand the relative importance of each HR practice (i.e., those that explain incremental variance over other practices) in influencing employee behaviors. We differenti...

This study examines a unique contingent employment relationship—that between tour guides and tour operators in Ecuador. Linkages among tour operators’ HR practices, interactions between operations managers and tour guides, and the tour guides’ attitudes toward both the tour operator and the ultimate tourist-client are investigated. Tour guides are...

Purpose The purpose of this paper is to provide insight and reflections on the experience of initiating a diversity effort from the perspective of members of a university change team. The process, challenges, and recommendations for institutions that may embark on a formal initiative towards becoming a more inclusive and equitable community are dis...