Mohammad Reza Jalilvand

• Doctor of Business Administration
• Researcher at University of Tehran

Purpose The purpose of this paper is to address the following question: How does information quality affect trust in content providers, destination image and choice? Design/methodology/approach A multidimensional model is developed with seven constructs. Stimulus-Organism-Response model has been adopted to develop a theoretical foundation for the...

Purpose Business failure is a common issue among entrepreneurs, but in the entrepreneurial ecosystem, learning from failure and its cognitive determinants have not been explored. Thus, this study aims to explore the cognitive factors of failure learning for the serial entrepreneurs. Design/methodology/approach A mixed-methods approach was adopted...

Purpose Augmented reality (AR) is revolutionizing the tourism and hospitality industry by offering immersive experiences as well as creating more engaging, informative and accessible travel experiences that attract tourists from around the globe. From virtual tours and immersive historical site recreations to navigation assistance and cultural educ...

Objective: Failure plays a crucial role in entrepreneurial learning and is a common issue among entrepreneurs. However, in ecosystems like Iran, insufficient attention has been given to this matter. Understanding the causes and mental underpinnings of failure, particularly among serial entrepreneurs, can guide the scientific and business communitie...

Purpose This paper aims to examine how technological media accelerates sustainable development. Further, the mediating role of good governance and society empowerment would be investigated. Design/methodology/approach A questionnaire survey was conducted among 450 students at the level of higher education using stratified sampling plan. Following...

Purpose The effectiveness of a message and its attributes have become important for digital media. This study aims to investigate how different elements of a website including both argument-oriented and emotional stimuli based on the elaboration likelihood model (ELM) can affect the issue involvement and change the attitude of the website visitors...

Purpose Industrial tourists can contribute to the local sites income. Apart from large and well-known industrial units, small industrial units can also introduce their products to the market by organizing tourism tours. This study aims to analyze an industrial tourism business network established in Isfahan, a large, industrial and historic city in...

Purpose This study aims to contribute to the context of electronic trust (e-trust) research with an emphasis on the determination of tourists’ e-trust in hotel websites. This research used social exchange theory to elaborate how perceived attributes of a hotel website influence purchase behaviour of tourists. This area is often neglected because mo...

Purpose Within a religious tourism destination, the study of business networks can be used to improve understanding of the interactions taking place within or among businesses, by exploring the informal and formal connections linking them together. Hence, the purpose of this study is to map and analyze strategic business networks operating in a rel...

Purpose The exploration of performance determinants in social enterprises has gained increasing relevance among researchers and practitioners, particularly in rural tourism. The purpose of this paper is to analyze the contributions of transformational leadership and social entrepreneurship to the performance of social enterprises in the context of...

Purpose – This study aims to provide a better understanding of how information technology (IT) competency and knowledge management (KM) contribute to service supply chain (SSC) (coordination, collaboration and efficiency) practices in the hospitality industry. Design/methodology/approach – Drawing on tourism businesses, this study tests the struct...

The purpose of this paper is to examine the effect of internal marketing and entrepreneurial orientation on innovation in family businesses. By reviewing related literature, the relationships among internal marketing, entrepreneurial orientation, and innovation were hypothesized. The developed conceptual model is tested using structural equation mo...

The adoption of renewable energy technologies (RETs) as a sustainable practice in the residential construction sector depends on promotional efforts. With a modeling-based contribution, this research aims to analyze advertising effectiveness in the context of RETs adoption regarding solar water heaters. The study is based on a survey of 398 Iranian...

Purpose Religious tourism is a form of tourism where people of a particular faith travel to visit places of religious significance in their faith. Previous research into the various aspects of religious and spiritual tourism (RST) has been noticeably extended. The purpose of this study is to perform systematic mapping to provide trends and classif...

Purpose The purpose of this paper is to examine how total quality management (TQM) and corporate social responsibility (CSR) affect entrepreneurial orientation (EO) in the context of the hotel industry. Design/methodology/approach Drawing from the hospitality literature, the relationships among TQM, CSR and EO were hypothesized and tested. Based o...

Purpose This study aims at characterizing and identifying the existing research on tourism business networks. Design/methodology/approach The authors conducted a systematic mapping study to identify and analyze related literature. They identified 225 primary studies, dated from 1997-2016, and classified them with respect to research focus, types o...

Purpose The purpose of this paper is to address the following question: which type of word-of-mouth (WOM) communication, face-to-face vs electronic, has the stronger influence on destination image and attitude? Design/methodology/approach A multidimensional model is developed with eight constructs. After the validation of measurement scales, hyp...

Purpose This paper aims to model and test the relationships between corporate social responsibility (CSR), corporate reputation (CR), word-of-mouth (WOM) behavior and customer trust (CT) within the hotel context. Design/methodology/approach A questionnaire survey was conducted among 300 hotel guests. Following a two-step approach, a measurement mo...

Purpose Innovation and new services’ development are important strategic features to pledge sustainable wealth and growth for every industry, but in particular for those industries where markets are saturated and clients choose services and products from all over the world, such as in the case of the hospitality industry. In the hospitality contex...

Purpose Restaurants with limited promotion budgets depend mainly on word of mouth (WOM) among customers. WOM seems particularly important to the marketing of services. This is because services are experiential in nature and difficult to assess before purchase. In the restaurants context there is little research on WOM. The purpose of this paper is...

This study aims to investigate the influence of information sources including word-of-mouth (WOM) and mass media on destination image, tourists’ attitude and consequently, on travel intention. Three hundred and twenty-three self-administered questionnaires were distributed by enumerators through convenience sampling and completed by tourists at his...

Purpose – The purpose of this paper is to investigate how electronic word of mouth (e-WOM), attitude, and city image affect tourists’ intention to visit a tourism city. Design/methodology/approach – Drawing from the tourism management literature, the authors hypothesize and test the relationships among e-WOM, attitude, overall city image, and visi...

Purpose – This paper aims to develop a framework for competitive advantage by systematic quantitative methodology based on resource-based view and dynamic capability theory. Strategic agility was used as a dynamic capability. Design/methodology/approach – Data were collected from a survey aimed at manufacturing companies from five manufacturing in...

Purpose – The purpose of this paper is to examine the impact of five dimensions of power (coercive, expert, legitimate, referent, and reward) on employees’ affective commitment in the sport organizations using social exchange theory. Design/methodology/approach – Data were collected using a questionnaire including managerial power and affective co...

The purpose of this paper is to develop and test an integrated model by incorporating the antecedents and consequences of brand preference in the context of restaurant industry. Data are collected using a self-administrated questionnaire based on an extensive literature review. A sample of 360 student respondents from a large university of Iran is...

Purpose – This study aims to investigate the relationship between university and industry as two major infrastructures of national innovation system in all leading scientific and industrial settings. Design/methodology/approach – Large complex organizations with high technology that follow non-linear dynamic rules need to define concepts and adopt...

The purpose of the current study is to assess the influence of employees’ perceived service climate on customers’ perceived service value and behavioral intention. Furthermore, the paper investigates the extent to which service quality mediates the relationship among employees’ perceived service climate, customers’ perceived service value, and beha...

Purpose – The purpose of this paper is to investigate the effect of perceived price fairness through satisfaction and loyalty on price acceptance. The antecedents of price fairness, including price perception and tourist vulnerability, will also be examined. Design/methodology/approach – The authors collected 674 questionnaires from international...

Purpose – The purpose of the current study is to explore complicated structural relationships among the variables of tourists’ perceptions of quality and the value of a sport tourist destination and their satisfaction level and loyalty that are vital for successful destination marketing and management. Design/methodology/approach – A survey was us...

Few empirical studies have been conducted to explore how customer-to-customer interactions (CCI) affect satisfaction, loyalty, and word-of-mouth (WOM) behaviors in the hospitality industry. The purpose of this paper is to address this knowledge gap. Then, the paper examines the mediating role of personal interaction quality (PIQ) and service atmosp...

Purpose – The purpose of this paper is to study the empirical assessment of the influence of social capital on women entrepreneurship in rural regions in Iran. Design/methodology/approach – The study involves a questionnaire-based survey of entrepreneurial women from a number of rural regions in the Iran. A total of 265 usable questionnaires were...

Purpose – This study aims to integrate consumer-based brand equity for a tourism destination (CBBETD) and the theory of planned behavior (TPB) to examine the relationship between branding and customers’ attitudes toward banking services. Design/methodology/approach – A ten-minute pen and paper questionnaire was distributed to customers of Iran’s M...

The purpose of this paper is to study the interrelationships among electronic word of mouth (eWOM), tourists’ attitudes towards Islamic destinations, and travel intention. A ten-minute pen and paper questionnaire was distributed to international tourists in Isfahan through convenience-sampling approach. Reliability and validity of the measurement s...

Purpose – In recent years, increasing competition in communicational network of Iran has led to attracting more attention to marketing and particularly, advertising activities. The aim of this paper is to examine the effect of TV advertising appeals of communication companies (in this study, MTN Irancell Company) on customers' attitude towards thei...

The purpose of this paper is to study the interrelationships among electronic word of mouth (eWOM), destination image, tourist attitude, and travel intention in the tourism industry. In addition, the paper examines the effect of sociodemographic characteristics on the research variables. A 10 min pen and paper questionnaire was distributed to inter...

Purpose In an environment in which there has been a reduction in consumer trust of both organizations and advertising, as well as a decrease in television advertising, word of mouth (WOM) offers a way to obtain a significant competitive advantage. WOM is especially important in the hospitality and tourism industry, whose intangible products are dif...

Purpose – The purpose of this paper is to identify tourists ' concerns about perceived risks while travelling to the Islamic Republic of Iran, investigate whether such risks are in any way mitigated by a traveler ' s prior experience with the Islamic destination, and determine the impact of individual factors on tourists ' perceived risks. Design/...

Purpose Word‐of‐mouth (WOM) has been recognized as one of the most influential resources of information transmission. Advances in information technology and the emergence of online social network sites have changed the way information is transmitted. This phenomenon impacts consumers as this easily accessible information could greatly affect the co...

Purpose Word of mouth (WOM) is becoming recognized as an important form of promotion and an important source of information influencing consumer's attitudes and purchase behavior. WOM is especially important in the tourism industry, whose intangible products are difficult to evaluate prior to their consumption. The purpose of this paper is to surve...

Word-of-mouth (WOM) has been recognized as one of the most influential resources of information transmission. However, conventional WOM communication is only effective within limited social contact boundaries. The advances of information technology and the emergence of online social network sites have changed the way information is transmitted and...

This paper aims to develop and test a model to analyze the relationships between three aspects of technical electronic commerce (EC)-based information system (IS) resources and, the supply chain process integration, and business value. The paper is consistent with the perspective on IS-enabled organizational capabilities and resource based view of...

Purpose, although literature has focused on explaining theoretical background in the area of interdisciplinary studies, a few empirical studies has paid attention to the main reasons of performing interdisciplinary projects. To fill the research gap, current study tries to identify challenges and motivations of interdisciplinary studies for researc...

The editorial board announced that this article has been retracted on Sep. 20, 2012. If you have any further question, please contact us at ijms@ccsenet.org

The paper aims to study the impact of credibility of manager on employees' affective commitment. Data were collected using a questionnaire including managerial credibility and affective commitment measures. A sample of 212employeesfrom a number of organizations operating in the sport sector of Iran was used. Confirmatory factor analysis (CFA) and a...

Today, performance appraisal (PA) has increasingly become part of a more strategic approach to integrating HR activities and business policies and may now be seen as a generic term covering a variety of activities through which organizations seek to assess employees and develop their competence, enhance performance and distribute rewards. In this p...