Mohammad Mehrabioun

Kharazmi University | KHU · Department of Industrial Management

Social network sites (SNSs) such as MySpace, Facebook, and Youtube have attracted millions of users, many of whom have integrated these sites into their daily practices. There are hundreds of SNSs, with various technological affordances, supporting a wide range of interests and practices. However, the impact of SNSs is increasingly pervasive, with...

In recent years, a wide variety of studies have applied soft systems methodology (SSM) to address the complexities of the messy situations. This paper seeks to identify 1) application areas and 2) application levels of the use of SSM in dealing with problematical situations. To do so, 149 articles published between 2000 and 2015 were studied. The f...

Developing innovative business models is one of the complicated issues. Owing to the multiplicity of stakeholders with diverse worldviews about value creation and dynamic markets, the development of innovative business models has turned out to be a complex issue. Therefore, this research seeks to: (1) examine the complicated nature of the developme...

Profit-making requires innovation in the design of a successful business model that brings about sustainable competitive advantage for the organization. Given the increasing use of mobile phones in financial affairs, the design and development of mobile banking business model is one of the major concerns of the banking sector. Since there are a mul...

Nowadays credit scoring is an important issue for financial and monetary organizations that has substantial impact on reduction of customer attraction risks. Identification of high risk customer can reduce finished cost. An accurate classification of customer and low type 1 and type 2 errors have been investigated in many studies. The primary objec...

In the banking industry, process mining has been used in different case studies with promising results. Process execution efficiency can be improved by correctly allocating human resources, which also increases the revenue and satisfaction of clients in organizations. To gain access to these approaches among the resources, banks are trying to strea...

Problem-solving requires adopting an appropriate approach that is influenced by understanding the nature of problems ranging from soft to hard. Research results indicate that there is still a lack of an accurate understanding of the nature of problems while researchers are engaged in adopting an approach to addressing the problems. Therefore, this...

The results of applying Soft Systems Methodology (SSM) show that the nature of the solution and improvement in the problem situation involves some ambiguity. This is due to SSM's theoretical inadequacy in extending multiple conceptual models to an agreed-upon human activity system. In fact, one of the most important and controversial issues in soft...

Purpose This manuscript concentrates on addressing the success and failure factors to satisfy the small- and medium-sized enterprises (SMEs) need when facing challenges during the implementation of the quality management systems (QMSs) such as lack of both the financial and human resources and inadequate technical knowledge of quality management an...

BACKGROUND: Customer retention and management of customer churn are deemed as among the most significant issues for businesses. Given the fact that customer churn is not typically predictable easily, identifying and analyzing customer churn is necessary for businesses. OBJECTIVE: Therefore, the current research was conducted to employ a complementa...

How to design a rich questionnaire-IN PERSIAN

Digital and traditional Marketing metrics-IN PERSIAN

Business Model Design

Why financial supermarkets fail- IN PERSIAN

During the last decade, many organizations have adopted information technology service management (ITSM) frameworks such as information technology infrastructure library (ITIL). However, such efforts are challenging and costly and not all have been successful. Keeping this in mind, this chapter seeks to identify critical success factors (CSFs) that...

Nowadays, many organizations adopt Information Technology Service Management (ITSM) best practices to enhance their IT service related processes. Although many organizations have adopted ITSM frameworks such as Information Technology Infrastructure Library (ITIL), not all have been successful. Keeping this in mind, this paper seeks to identify Crit...

Nowadays a growing interest in Information Technology Service Management (ITSM) proves the trends and needs of their implementation in organizations. In order to successfully implement an ITSM project in an organization, it is essential to implement a suitable ITSM solution to support the related processes. The ITSM solution implementation can be c...

Social network sites (SNSs) such as MySpace, Facebook, and Youtube have attracted millions of users, many of whom have integrated these sites into their daily practices. There are hundreds of SNSs, with various technological affordances, supporting a wide range of interests and practices. However, the impact of SNSs is increasingly pervasive, with...

One of the primary concerns on many countries is to determine different important factors affecting economic growth. In this paper, we study some factors such as unemployment rate, inflation ratio, population growth, average annual income, etc to cluster different countries. The proposed model of this paper uses analytical hierarchy process (AHP) t...

This study is trying to notify important indexes in E-commerce on the base of B2C (business-to-customer) business models, because B2C business models become an important initiative among firms in recent years. Our main approach is promotion of automotive industries E-commerce. With comprehensive research in valid and relevant resources including E-...