Mohammad M. Alazaizeh

University of Jordan | UJ · Tourism Management

Drawing upon the Social Cognitive Career Theory (SCCT), this study aimed at predicting students’ interests and intentions to pursue a career in the tourism and hospitality (T&H) industry. Specifically, the study hypothesized that personality traits would have significant impacts on students’ self-efficacy and outcome expectations, which would furth...

Built upon the signaling theory and the well-documented stimulus-organism-response framework, the purpose of this study is to examine how tour guides at Petra World Heritage Site act as a signal to influence tourists’ experience and satisfaction, which in turn influence tourists’ loyalty. Using the structural equation modeling technique, the study...

Tour guides play a central role in the implementation of sustainable tourism practices through maximizing tourists’ appreciation and enjoyment of the destination and minimizing their negative impacts. Utilizing Stimulus–Organism–Response framework, this study aims to examine how tour guide performance directly and indirectly predicts tourists’ pro-...

The purpose of this research is to examine empirically the relationships between, on the one side, awareness, feeling of comfort, of Jordanian international travellers towards airport security procedures, and on the other, their intention to re-travel. Three levels of airport security procedures were examined: standard, elevated and racial profilin...

Using structural equation modeling, this study investigates how tour guide performance influences visitors’ sustainable behavior at cultural heritage sites by examining the mediating effects of visitor experience and satisfaction. The structural model was tested on a sample of 390 visitors at Petra Archaeological Park in Jordan. Tour guide performa...

Heritage sites are shared by several stakeholders with different values that leading multiple interpretations and uses. Tourism stakeholders play critical roles in developing and planning sustainable heritage tourism. However, little research has been conducted to investigate simultaneously their value perceptions toward heritage sites. Using Petra...

Despite the current wide-spread interest in protected area tourism, it continues to be relatively new phenomenon among Jordanians. Although much research has been conducted on this phenomenon, little attention has been focused on the study of protected area tourism in the Arab World. Given this lack of research, particularly in Jordan, the study re...

The tourist experience should be placed at the heart of management and planning process to achieve the goal of sustainable heritage tourism. The concept of indicators and standards of quality, which emerged in the field of natural resources and outdoor recreation management as a conceptual framework for understanding visitors’ experiences, has been...

This chapter examines possible applications of indicators and standards-based visitor management (VM) frameworks at cultural heritage sites. It is argued that if implemented successfully VM can help to achieve sustainability in heritage tourism. Indicators and standards are suggested as means to identify and negotiate the fine line between the visi...

Involving different stakeholders, including tourists, in managing tourism and understanding their value orientations are key concepts to achieve sustainability of heritage tourism. However, tourists have been mostly ignored in managing heritage attractions. Given the importance of values in heritage tourism management, and the different tourists' p...

To achieve sustainability in heritage tourism, tourists should be placed at the heart of the management and planning processes. Indicators and standards-based frameworks were developed in the field of outdoor recreation management to manage and measure crowding and other problematic issues in parks and related areas. Using normative theory and visu...