Mohamed Rafik Qureshi

• Doctor of Engineering
• Professor at King Khalid University

Global market competitiveness and standards are pushing the manufacturing supply chain to adopt sustainable approaches to enhance quality, reduce waste, improve environmental practices, and optimize product costs. Blockchain technology has emerged as a promising tool for improving supply chain transparency and manufacturing sustainability. However,...

The ongoing transition from a supply chain (SC) to net-zero emission (NZE) in SC performance must align with Sustainable Development Goal 13 to address climate change using life cycle assessment (LCA). Effective management of LCA significantly impacts an organization's competitiveness. With a lack of technology oversight and its connections with ot...

Nowadays, there is a constant focus on implementing the net-zero emission (NZE) concept in the manufacturing supply chain (MSC). To reduce emissions and improve organisational efficiency, adopting the net-zero concept is a prevalent trend in today’s highly competitive global business environment. Governments and stakeholders are pressuring the manu...

Nowadays, industries across the globe are acknowledging the need for a Net Zero Supply Chain (NZSC) by 2050, particularly within the Manufacturing Supply Chain (MSC) due to its significant contribution to Greenhouse Gas (GHG) emissions. Government and regulatory bodies pressure the industry to reduce GHG emissions. Industries focus on cleaner and s...

Social Media Influencers (SMI) is one of the favorite domains for many researchers because of its powerful ability to connect stakeholders. The importance of this topic has dynamically evolved that attracted the attention of researchers, academics, manufacturers, consumers, and practitioners to exploit social media. The present research attempts to...

In the era of Industry 4.0 (I4.0), automation and data analysis have undergone significant advancements, greatly impacting production management and operations management. Technologies such as the Internet of Things (IoT), robotics, cloud computing (CC), and big data, have played a crucial role in shaping Logistics 4.0 (L4.0) and improving the effi...

Family small and medium enterprises (FSMEs) differ from non-family SMEs regarding leadership type, human resource management practices, innovation orientation, change management, information and communication technology deployment, process maturity, and resource availability. These differences present challenges when leading any change. Process min...

Derivative Thermogravimetric analysis under air was used to observe the thermal decomposition process of Chicken feather fiber (CFF) reinforced Poly-lactic acid (PLA) composite filament of 2.2 mm diameter. The thermal degradation of the sample was initiated at 140 ֯C. Approximately 75 % of the thermal degradation occurred between the temperature of...

The study attempts to propose a conceptual framework for the evaluation of public healthcare service quality in the Indian context. First, it aims to construct and validate Public HealthCare Service Quality (PubHCServQual) scale for three decision models; Collective Decision Model (CDM), Independent Urban Decision Model (IUDM), and Independent Rura...

The drive toward a net-zero economy (NZE) has pressured the manufacturing sector to adopt sustainable practices to minimize negative environmental impacts while ensuring resource efficiency. In this context, polymer-based smart materials have emerged as a promising solution, offering unique properties that respond to external stimuli, enabling more...

The fourth industrial revolution brought a paradigm shift in the present manufacturing system and its supply chain management (SCM). The evolution of Industry 4.0 (I4.0) brought several disruptive technologies like cloud computing (CC), blockchain, the Internet of Things (IoT), cyber-physical systems (CPS), etc. These disruptive technologies have c...

AI chatbots (AICs) have the potential to increase the sustainability of a manufacturing supply chain (SC) through sales engagement and customer engagement to accomplish various activities related to logistics and SC in real time. Industry 4.0 (I4.0) has opened up several opportunities with internet-based technologies, along with challenges for smal...

The focus of hospitality initially was on ambience and novelty to attract customers. With the rise of the digital revolution, the hospitality industry has also undergone significant change. Long-distance travel at the workplace, odd working hours, and a variety of food options have driven people staying in Indian metropolises towards online food de...

Social, environmental, and technical factors must be combined to solve the complex problem of ever-growing municipal solid waste (MSW) and minimize its negative impact on the environment. Saudi Arabia has launched a US$13 billion tourism strategy to transform the Asir region into a year-round tourist destination and has pledged to welcome 10 millio...

The construction industry significantly impacts the environment and uses natural resources that negatively impact the built environment. Conversely, green buildings can lead to several environmental, social, and economic benefits. The paper explores the barriers that impede the implementation of sustainable construction projects in Iraq. It draws o...

Assessing the quality of present urban life was the main aim of this paper. This research concentrated mainly on four environmental sustainability indicators: physical, social, economic, and eco-friendly factors. An attempt was made to attain sustainability by identifying and comparing various assessment indicators and, finally, to rank the weights...

Lean 4.0 (L4.0) is a transformed form of traditional lean to suit Industry 4.0’s (I4.0) requirements. The L4.0 has a great deal of potential to match the I4.0’s challenges in terms of speed, dynamics, and efficacy once it has been digitalized. The study aims to identify and model the L4.0 CSFs for successful lean implementations in SMEs to suit I4....

Lean 4.0 (L4.0) plays a significant role in reducing waste and enhancing productivity for a sustainable manufacturing supply chain in Industry 4.0 (I4.0). L4.0, with its soft and hard practices, may be well integrated into I4.0 to enhance its readiness. Small and medium enterprises (SMEs) are attempting to prepare themselves for I4.0 readiness. Hen...

Mobile Learning (M-Learning), driven by technological digital advancement, is one of the essential formats of online learning, providing flexibility to learners. Cloud-based mobile learning (CBML) provides value additions by providing an economic alternative to E-learning. Revolutionary changes in smartphone design and features have enhanced the us...

Due to the rise in waste, both developed and developing countries’ municipal solid waste (MSW) disposal systems are overburdened. The increased inflow of used plastic water bottles has rendered the situation difficult. Plastic usage in several forms is becoming indispensable in daily life, despite its harmful effects on humans and animals in genera...

Enterprise Resource Planning (ERP) plays a vital role in an organization’s growth and sustainability in the supply chain. ERP implementations have a mix of critical success factors (CSFs) that are very important. Hence, it is essential to study the CSFs, their mutual influence and their severity in terms of prioritization for the I4.0. The goal of...

Third-party logistics (3PL) service providers are crucial to achieving sustainability in supply chain management (SCM). Third-party logistics service providers (3PLSP) are identified in such a way that they can help a firm fulfill its targeted objectives. The choice of 3PLSP must take into account broad selection criteria that are pertinent to both...

A business organization needs a supply chain performance management system (SCPMS) to build an effective and efficient supply chain (SC) that will provide much-needed sustainability. The performance evaluation of supply chain management (SCM) is difficult and needs consideration of several important enablers. In such situations, the development of...

Past research reveals that many lean implementation barriers hinder lean implementation in small and medium-sized enterprises (SMEs). Among many sectors, the manufacturing sector suffers more as it generates more waste while carrying out manufacturing processes. Many manufacturing units make unsuccessful attempts to implement lean principles in the...

Business enterprises such as small and medium-sized enterprises (SMEs) play a significant role in economic development but struggle for sustainability. A business enterprise such as a manufacturing unit tries many technological innovations and strategic initiatives to accomplish sustainability in the manufacturing system. Lean manufacturing impleme...

Across the globe, wireless devices with Internet facilities such as smartphones and tablets have become essential assets for communication and entertainment alike for everyday life for millions of people, which increases the network traffic and the demand for low-latency communication networks. The fourth-generation (4G)/long-term evolution (LTE)/...

E-Learning is a popular computer-based teaching–learning system that has been rapidly gaining global attention during and post COVID-19. The leaping changes in digital technology have enabled E-Learning to become more effective in recent years. It offers freedom from restrictions caused by geographical boundaries and provides time flexibility in th...

In the current scenario, climatic adversities and a growing population are adding woes to the concerns of food safety and security. Furthermore, with the implementation of Sustainable Development Goal (SDG) 12 by the United Nations (UN), focusing on sustainable production-consumption , climatic vulnerabilities need to be addressed. Hence, in order...

The development of Cyber-Physical Systems (CPS) and the Internet of Things (IoT) has influenced Cyber-Physical Manufacturing Systems (CPMS). Collaborative manufacturing among organizations with geographically distributed operations using Nanomanufacturing (NM) requires integrated networking for enhanced productivity. The present research provides a...

Increased globalization and the surging count of the population across the world indicate the need for more sustainable supply chains, especially those allied with the food industry. Nowadays, the demand for processed food items is increasing and establishing new markets globally. The sequence of activities starting from the farm and ending at the...

The technological breakthrough in the field of natural composites has led to the introduction of many new materials and products, which are environmentally friendly. As a result, there is a need to reuse, recycle, and reduce the increasing solid bio-waste. Researchers are focusing on deriving reinforcements for composites from biomaterials. This re...

The most frequent drawback of ISO 14001 observed in existing studies relates to the cost of certification and implementation process. This drawback requires scaling the benefits of adopting the standard to assign organizations limited resources based on each benefit scale. This paper reports the first research results that scale the benefits of ado...

Digital technology advancement and the Internet of Things (IoT) are playing a major role to take a big leap towards achieving Industry 4.0. Cloud-based data management and big data analytics have given rise to adopt Cloud Enterprise Resource Planning (CERP). The CERP has become a significant tool for the success of the information management system...

In the higher education sector, there is a growing trend to offer academic information to users through websites. Contemporarily, the users (i.e., students/teachers, parents, and administrative staff) greatly rely on these websites to perform various academic tasks, including admission, access to learning management systems (LMS), and links to othe...

The escalating growth in digital technology is setting the stage for changes in university education, as E-learning brings students and faculties outside the contained classroom environment. While mobile learning is considered an emerging technology, there is comprehensive literature on mobile learning and its applications. However, there has been...

In any industry, the supply chain performance plays a crucial role and it is vital in growth of the industry. Through this study, an attempt is made to find some insight to the supply chain performance measurement practices of Indian industries through an exploratory survey. The study reveals almost all the respondents (84%) felt that supply chain...

Learning using the Internet or training through E-Learning is growing rapidly and is increasingly favored over the traditional methods of learning and teaching. This radical shift is directly linked to the revolution in digital computer technology. The revolution propelled by innovation in computer technology has widened the scope of E-Learning and...

Radiology departments face tremendous challenges to meet specific service requirements and reach an acceptable level of patients’ satisfaction. This requires dedicated management attention and effective decision-making process. It is of utmost importance for the management to evaluate the effectiveness of the applied strategies in comparison with t...

Purpose The purpose of this paper is to investigate the service quality of wireless telecommunication services in the UAE. Design/methodology/approach This study uses the five dimensions of SERVQUAL instrumentation (reliability, assurance, tangibility, empathy and responsiveness) that are believed to represent service quality to approach a result...

In the last few years, most of the public universities in the Kingdom of Saudi Arabia (KSA) have adopted electronic learning (e-learning) as an evolutionary educational platform both by choice and by demand. Despite its many advantages, it has increased the ethical and moral challenges faced in the form of the violations of academic integrity that...

Quality evaluation of healthcare establishment (HCE) is a difficult process as it involves multiple components of quality criteria with various factors and sub-factors therein. Further, the quality criteria are not universally standardized. The subjective evaluation in itself is not reliable as a tool so that available HCEs may be investigated for...

Cloud computing has been regarded as one of the significant Information Technology (IT) tools. Many sectors are adopting cloud computing services for its business support. It has also become a new IT paradigm that has transformed the E-Learning system to become more user-friendly. As a result, the E-Learning usage is growing rapidly and being prefe...

Due to resource scarcity, environmental impact, and socioeconomic constraints, sustainable criteria should be given prime importance in the construction industry. The sustainability in concrete can be attained using supplementary materials. The numbers of supplementary concrete materials (SCMs) are available ranging from industries by-products, agr...

Concrete mix design is the science to obtain concrete proportions of cement, water, and aggregate, based on the particular concrete design method and their mix design parameters. However, the suitability of concrete proportion for high-performance concrete depends on resulting mix factors, namely, water, cement, fine aggregate, and coarse aggregate...

E-learning, a technology-mediated learning approach, is a pervasively adopted teaching/learning mode for transferring knowledge. Some of the motivational factors for its wide adoption are time and location independence, user-friendliness, on-demand service, resource richness, and multi-media and technology driven factors. Achieving sustainability a...

Decision support model to select crop pattern for sustainable agricultural practices using fuzzy MCDM

Landslides are natural geological disasters causing massive destructions and loss of lives, as well as severe damage to natural resources, so it is essential to delineate the area that probably will be afected by landslides. Landslide susceptibility mapping (LSM) is making increasing implications for GIS-based spatial analysis in combination with m...

The crop pattern has a significant impact on the feasibility of sustainable agricultural practices. Selected crop pattern influences environmental and economic condition and affects sustainability profoundly in agricultural practices. Hence, a careful intervention is required in the selection of an optimal crop pattern for sustainable agricultural...

International Energy Agency Solar Heating & Cooling programme states the fact that space heating and cooling demand account for over 75% of the energy consumed in single and multi-family homes. By avoiding conventional methods for thermal storage, phase change materials (PCMs) provide heat storage and provide nearly constant temperature and at much...

Manufacturing industries consume large amounts of natural resources as inputs to production in order to generate much lower amounts of useful products, leaving a major part of the inputs as by-products which are wastes. Waste disposal, in the present form, has significant adverse impacts on the environment as it can result in pollution of many form...

Nowadays, E-Learning becomes a preferable medium for learning. Digital technology has made it more attractive and useful with additional user-friendly features. Basically, E-Learning involves massive infrastructural resources to operate. It also includes the effective combination of hardware and software along with the involvement of individuals to...

E-Learning has become well preferred and accepted tool in teaching-learning of higher education. This pattern of change is owing to the advancement in computer and teaching-learning methodology. The introduction of E-Learning provides the real-time flexibility of time and place. The success of E-Learning depends upon many factors that must be contr...

Radiology divisions at hospitals face great difficulties to meet the core of the administrative expectations, including serving patients in timely fashion. This gives rise to the need for full review and evaluation of the system in place. One of the top evaluation criteria of any medical institution is the quality of service provided at the same ti...

Quality evaluation of healthcare establishment (HCE) is a difficult process as it involves multiple components of quality criteria with various factors and sub-factors therein. Further, the quality criteria are not universally standardized. The subjective evaluation in itself is not reliable as a tool so that available HCEs may be investigated for...

Lean Manufacturing is a systematic methodology that identifies and eliminates all types of waste or non-value added activities; not only in production or manufacturing operations, but in the service industry as well. The main purpose of this study is to identify the adoption of the lean manufacturing along with Critical Success Factors (CSF), Perfo...

Advancement of digital technology is influencing the leaping development of various activities in our daily life. E-Learning system has also gained a competitive edge over the prevailing traditional methodology. The prevailing pedagogy is being replaced by the E-Learning teaching system. E-Learning teaching-learning methodology provides more flexib...

—Electronic Learning (E-Learning) in the education system has become the obvious choice of the community over the globe because of its numerous advantages. The main aim of the present study is to identify Critical Success Factors (CSFs) and validate them for successful implementation of the E-Leaning at Saudi Arabian Universities. This study develo...

The purpose of this study is to apply lean manufacturing principles in retailing services for enabling retail managers to understand takt time and value added services (VASs) in order to achieve benchmarked retail efficiency. In-depth literature review on lean manufacturing research has been gauged and three potential retailers practicing VASs have...

The main purpose of this study is to identify the critical success factors within automobile industry of Gujarat. This study helps to find out the whether the organizations have the foundation to implement the lean tools and techniques. A survey is conducted within the automobile parts manufacturing organization of the Gujarat. The present study il...

Objective: The purpose of this review leads to use of Energy conservation technologies. Methods: There are so many systems which are used for energy saving among them thermal storage system with Phase Change Material (PCM) is well known. In this review majority focuses on the human comforts. It was observed that maintaining the human comfort is the...

The main purpose of this study is to identify the adoption of the lean manufacturing along with comparative study of critical success factor with performance indicator. This study helps to find the relation of both parameters in Lean Manufacturing practices. A survey is conducted within the automobile parts manufacturing organization of the Gujarat...

In the present study, lean manufacturing approach has been utilized to measure and benchmark the efficiency of retail services at five different store branches belonging to the same hypermarket and supermarket retail firm at three distinct cities in United Arab Emirates. The study was conducted at three different time intervals by applying the noti...

Objectives: This review explores the rationale of using waste heat energy from hot exhaust gases, hot water & hot steam to improve efficiency of systems. Methods: Since the amount of non-renewable sources is limited, there is unmet need to develop systems which utilize nonrenewable sources or waste energy (reusable) sources. Energy recovery systems...

Lean manufacturing is best way for the reduction of non value added cost, lean word defined by Crafcik in the book of "the machine change the world" in 1988. Lean means thinner and thinner as well as possible to reduce the cost. Lean manufacturing gives the benefit without investment with some modification. In this paper study of the bearing indust...

Lean manufacturing system has the strong potential of developing and manufacturing products with effective value addition with minimal waste. Lean also offers a great throughput to automotive manufacturers to build their operating system. The Lean tools have established its excellent presence not only in Japan, but in many developed and emerging co...

Lean focuses on the "big picture" or improvements in the entire business process as opposed to incremental improvements. It is the business process system that can significantly improve a company's profitability. Lean concepts improve operating performance by focusing on the continuous flow of products, materials or services through the value strea...

The purpose of this study is to develop an analytic hierarchy process (AHP) model utilizing components, parameters, and factors of a specifically designed Integrated Quality Model for Health Care Establishment (HCE). In doing so, the authors have utilized AHP approach to identify the best health care service quality performer among alternatives of...

Lean manufacturing system has strong potential of developing and manufacturing product with strong valued addition with least muda. Lean offers a great strength to manufacturers and service sectors to build their operating system around the ' Lean' concept. Lean Manufacturing System if studies in Indian context may provide good opportunity to India...

E-governance has become an emerging issue in public management recently just as lean supply chain does in business management. However, not much of the focus has been given to the relation between the two. Initial studies reveals the strong synergy between Lean and e-governance, with major focus is on optimum resources utilization better turned aro...

The purpose of this case study is to identify and outline the application of Kaizen approach on shop floor of a leading manufacturer of connecting rod. After bush boring operation, in Small End of connecting rod, pillar drill is used to eliminate dent marks and burrs, as a replacement for manual de-burring operation. It reduces manual work with bet...

Supply chain flexibility is a strategic and tactical necessity for sustenance and progress of business enterprises. Measurement of flexibility is therefore necessary for its monitoring, control and communication. The study proposes a framework and a methodology for flexibility performance measurement of supply chains. The framework identifies flexi...

The paper presents a method to compute Overall Equipment Effectiveness (OEE) in connecting rod manufacturing operations. The OEE sheet also enables companies to get a quick assessment of their operations performance. The OEE sheet is a powerful tool to assess the current and future state of enterprise operations. This sheet is employed in leading c...

Supply Chain Flexibility is becoming a key strategic issue for Supply Chain (SC) performance. Performance Measurement Systems (PMS) for Flexibility is critical for its monitoring, control and improvement. A comparative analysis of some widely cited PMS for SC flexibility have been undertaken and it indicates that the flexibility measurement methodo...

Purpose – The paper aims to measure customer experience in Indian banks. This study examines the 14 factors of customer experience and identifies their impact on customer satisfaction. Design/methodology/approach – In this study, psychometric scale development procedure is followed comprising with the steps of item generation and selection, scale...

To stay in ever growing global market, it is an essential prerequisite to understand and practice principles of supply chain (SC). Performance of a SC is characterised by its ability to remain responsive without losing the integration through its chain. Measuring supply chain performance can facilitate a greater understanding of the supply chain, p...