Mohamed Aboelmaged

• PhD in Management Science, Lancaster University UK
• Professor at University of Sharjah

Purpose – This paper aims to clarify emerging aspects and trends of Six Sigma literature over 17 years, from 1992 to 2008. Design/methodology/approach – The literature on Six Sigma from 417 referred journal articles in business and management disciplines, information systems and computer science, engineering, healthcare, etc. were systematically a...

The twenty-first century has witnessed social media taking firm root into business and economic activity. It can no longer be considered as a tool for 'social' activity alone. Even governments have taken to it in order to open up communication channels with citizens and provide more effective services. The healthcare sector is a unique field where...

The chapter clarifies emerging aspects and trends of Lean Six Sigma (LSS) in healthcare through the systematic examination of 162 peer-reviewed articles in business, management, and healthcare disciplines that have been published over a ten-year period from 2004 to January 2014. Every article is analyzed using a scheme of six distinct dimensions in...

The ability of an organisation to efficiently and effectively operate in a competitive environment hinges to a large extent on its knowledge capability and innovation performance. Thus, the main goal of our study is to examine this link by means of regression analysis in a sample of 124 firms. The results indicate that knowledge management capabili...

Purpose The literature on knowledge management in sustainable supply chain (KMSSC) has witnessed significant growth in the past two decades. However, a scientometric review that consolidates the primary trends and clusters within this topic has been notably absent. This paper aims to scrutinize recent advancements and identify the intellectual unde...

Purpose The rapid global changes we are witnessing pose a pressing challenge that necessitates reevaluating conventional supply chain practices. Consequently, the integration of digital technologies into supply chain operations, often referred to as digital supply chain (DSC), has emerged as a strategic shift that aims to empower organizations to p...

Drawing on an exhaustive analysis of 112 scholarly articles dedicated to the field of Knowledge Management in Family Businesses (KMFB), this study systematically examines the prevailing research frontiers, investigates the intricate dynamics of knowledge management processes, explores the multifaceted outcomes within family business contexts, and p...

The literature on academic misconduct has seen unprecedented growth over the past 20 years. As the research into this vital topic has grown, there have been a few reviews attempting to consolidate the literature. While the extant reviews have been insightful, a careful analysis reveals that these have somewhat different emphases, methods, and time...

The current study examines the effect of job stress on frontline employees’ customer problem-solving behaviour, drawing from the cognitive activation theory of stress. The study suggests that job stress, directly and indirectly, affects problem-solving behaviour through perceived performance difficulties. Empathetic leadership is proposed as a miti...

Purpose This paper has predicted digital supply chain (DSC) adoption through the role of firms' proactiveness, knowledge management capability (KMC), innovation ambidexterity and the moderating effect of environmental dynamism. Design/methodology/approach Survey data from 354 managers in manufacturing and service firms were analysed using the PLS-...

This research paper explores and compares the Corporate Social Responsibility (CSR) strategies of the top 25 companies in the United Arab Emirates (UAE) and those of the top companies globally having a presence in the UAE market too, using lists sourced from Forbes Magazine. Utilizing the Stakeholder theory, the focus is to understand any potential...

The unfamiliar and unusual stressful conditions due to COVID-19 have motivated employees to excessively use smartphones for non-work-related activities to alleviate the negative feelings associated with these stressful conditions. To conceptualize our research model, we employed the Compensatory Internet Use Theory (CIUT), which is associated with...

Purpose Ostracism is a common challenge in the workplace, but little is known about the behaviours of those who trigger it. The authors examined how leader favouritism can drive coworkers to ostracise one another, given that leadership is a key factor in shaping employee attitudes and behaviour. Invoking social comparison theory, the authors assess...

This study measures the sustainable performance of ten car manufacturers operating in the U.S. We took into account three dimensions of sustainability: (a) economic, (b) environmental, and (c) social. Our methodology drew on the generalized directional distance function data envelopment analysis in conjunction with the multi-parametric method for b...

With the world's growing emphasis on environmental issues and the increased pressure on small and medium-sized manufacturing enterprises (SMEs) to address such issues, sustaining competitiveness has become a critical concern for SMEs. Their organisational resources and capabilities must be configurated to align with environmental requirements to su...

Purpose Literature on product innovation (PI) has witnessed tremendous growth over the past 60 years. Yet, there has been a dearth of a comprehensive review of the extant PI research maintaining the breadth and depth of the topic. To seal this gap, this paper aims to explore the intellectual foundations and emergent trends in 2,588 research papers...

This paper discusses the present state of the art and forthcoming directions of digital library adoption (DLA) research over the past 30 years. By means of scientometric analysis, we synthesize 216 articles and conference papers published between 1992 and 2022 using visualization maps of prolific contributions, co-citation, co-occurrence, and thema...

Research on the Internet-of-Things (IoT) gained momentum in various industry contexts, yet the literature lacks broad empirical evidence on factors influencing the users’ intention to adopt this cutting-edge technology, specifically in the food and beverage industry (F&BI)—a significant, yet unexplored setting. We thus extend the ‘Unified Theory of...

Purpose Rapid changes in the global environment and the effects of existing economic issues triggered by COVID-19 and the war in Ukraine have posed several challenges for manufacturing firms. A hybrid strategy integrating lean and agile (leagile) systems is viable for firms to enhance their capabilities in such dynamic contexts. This paper examines...

Subjective wellbeing among mobile application users attracted researchers’ interest in recent years due to its prevalent role in enhancing everyday life, particularly during the recent coronavirus pandemic (COVID-19). While previous work has primarily focused on users’ intention to adopt mobile apps for wellness and fitness (MAWF) purposes, scarce...

Research in the area of green information technology (GIT) adoption is still sluggish and rather limited, particularly in the emerging economy context. To address this research void, this study investigates the determinants of GIT adoption in the workplace at the individual and organizational levels using an integrated framework that combines the “...

In this study, we aimed to determine the influence of halal destination attributes (HDAs) on the behavioral intention of Muslim tourists and investigate the mediating effect of experience quality and satisfaction on the relationship between HDAs and the behavioral intention of Muslim tourists. The data were obtained through questionnaires distribut...

Purpose This paper aims to examine the technology-organization-environment (TOE) predictors of green information technology adoption in an emerging economy, namely, the United Arab Emirates (UAE) and their impact on work performance among UAE organizations. Design/methodology/approach A paper-based survey was carried out by engaging employees in d...

Purpose Despite considerable growth in literature on Industry 4.0 technologies, the research on the factors influencing the investment on these technologies in pursuit of supply chain 4.0 is yet incipient. The study aims to fill this knowledge void by exploring the perceived drivers and barriers intertwined in the implementation of supply chain 4.0...

mHealth applications (MHA) have recently attracted great attention from various stakeholders as they are indeed important means to enhance users’ subjective well-being. While prior research has mainly focused on intention or adoption phase, little work has empirically examined the post-adoption effects of MHA with scarce attention given to the well...

The literature on academic misconduct has seen unprecedented growth over the past 20 years. As the research into this vital topic has grown, there have been a few reviews attempting to consolidate the literature. While the extant reviews have been insightful, a careful analysis reveals that these have somewhat different emphases, methods, and time...

The literature on academic misconduct has seen unprecedented growth over the past twenty years. As the research into this vital topic has grown, there have been a few reviews attempting to consolidate the literature. While the extant reviews have been insightful, a careful analysis reveals that these have somewhat different emphases, methods and ti...

This study examines the determinants of e-waste recycling intention among young consumers in an emerging economy context by integrating habits into a prominent model that predicts people’s behaviour, namely, the theory of planned behaviour. Young consumers contribute significantly to the outgrowth of e-waste problem as front-runners in the consumpt...

Incorporating big data analytics into a particular context brings various challenges that rest on the model or framework through which individuals or organisations adopt big data to achieve their objectives. Although these models have recently triggered scholars’ attention in various domains, in-depth knowledge of using each of these models in big...

This study builds on knowledge capability research and the natural resource-based view of the firm (NRBV) to examine the effect of absorptive capacity on green innovation adoption. It also investigates the mediating role of three sustainable capabilities, namely, sustainable orientation, sustainable human capital and sustainable collaboration. By m...

Purpose – The purpose of this paper is to predict Twitter satisfaction by healthcare professionals through integrating constructs of Csikszentmihalyi’s flow theory, quality dimensions and usefulness. Design/methodology/approach – Survey responses of 108 physicians from a variety of specialisations in the United Arab Emirates have been validated and...

Purpose: In spite of the recent progress in understanding how radio frequency identification (RFID) systems can substantially advance health care service, there is a significant gap in the literature concerning determinants of RFID application in managing various forms of health care operations. Hence, this study attempts to fill this gap by exami...

Purpose – This study predicts the impact of utilitarian and hedonic motivations on using enterprise social networking (ESN) systems for sharing internal and external knowledge, and their effects on employees’ productivity. Design/methodology/approach – Responses of 115 users of ESN systems from a wide spectrum of firms have been validated and analy...

Sustainability has long been recognised as a ubiquitous phenomenon underlying the functions and performance of firms. Drawing on a natural-resource-based viewd of the firm (NRBV), this paper examines the impact of technological, organisational and environmental (TOE) drivers on sustainable manufacturing practices (SMP), and the influence of these p...

This research builds on the relational theory and the natural-resource-based view (NRBV) of the firm to examine the direct and indirect effects of eco-innovation, environmental orientation and supplier collaboration on hotel performance. Survey responses of 182 hotel managers and officers from the United Arab Emirates (UAE) have been validated and...

Purpose – This study predicts healthcare professionals’ satisfaction with Twitter through integrating constructs of Csikszentmihalyi’s flow theory, quality dimensions and usefulness. Design/methodology/approach – Survey responses of 108 physicians from a variety of specialisations in the United Arab Emirates have been validated and analysed by mean...

Industrialization leaves no doubt that our planet is suffering from global warming, depletion of natural resources, pollution, waste, and other environmental concerns. Consequently, businesses, communities, and governments have been environmentally conscious and shown growing concern for sustainable development, particularly following the establish...

The chapter clarifies emerging aspects and trends of Lean Six Sigma (LSS) in healthcare through the systematic examination of 162 peer-reviewed articles in business, management, and healthcare disciplines that have been published over a ten-year period from 2004 to January 2014. Every article is analyzed using a scheme of six distinct dimensions in...

Purpose – The purpose of this paper is to develop a multifaceted perspective on e-maintenance research and practice over 12 years from 2002 to 2013. Design/methodology/approach – A qualitative research approach is conducted through analysing e-maintenance literature published in peer-review journals from 2002 to 2013 in operations management, info...

Sustainability and social responsibility incorporate specific and measurable practices across the supply chain. However, little effort has been done regarding these practices in developing countries. Therefore, the purpose of this chapter is threefold. First, it reviews research on supply chain sustainability in developing countries. Second, it dev...

The chapter clarifies emerging aspects and trends of Lean Six Sigma (LSS) in healthcare through the systematic examination of 162 peer-reviewed articles in business, management, and healthcare disciplines that have been published over a ten-year period from 2004 to January 2014. Every article is analyzed using a scheme of six distinct dimensions in...

The purpose of this chapter is three-fold. First, it proposes a novel E-Government Service Index (ESI) that is a citizen-centric maturity model. Second, the model uses Egypt's E-Government services as an experimental arena to spot the maturity of the provided services and highlights e-government development in Egypt. Finally, the chapter explores t...

This study aims at extending our understanding regarding the adoption of mobile banking throughintegrating Technology Acceptance Model (TAM) and Theory of Planned Behavior (TPB). Analyzingsurvey data from 119 respondents yielded important findings that partially support research hypotheses.The results indicated a significant positive impact of atti...

Industrialization leaves no doubt that our planet is suffering from global warming, depletion of natural resources, pollution, waste, and other environmental concerns. Consequently, businesses, communities, and governments have been environmentally conscious and shown growing concern for sustainable development, particularly following the establish...

Purpose The purpose of this paper is to examine the impact of organizational knowledge and innovation practices on the outcomes of operations strategy. Design/methodology/approach The study employs a survey‐based method to test a theoretically grounded set of hypotheses using regression techniques. Findings The results indicate that cost, quality...

This study examines the influence of nationality of managers (domestic or expatriate) on work satisfaction in the banking industry in the United Arab Emirates (UAE). The impact of the nationality of managers on five dimensions of work-based satisfaction was assessed. These dimensions include satisfaction with pay, satisfaction with job characterist...

The purpose of this paper is to provide further insights into drivers and consequences of supply chain sustainability in a developing country. Specifically, it aims at empirically examining the impact of stakeholder pressures on sustainable supply chain practices as well as the impact of these practices on sustainable performance including environm...

Purpose This paper aims to examine the impact of demographic, technology, individual and organizational factors on perceived productivity of Egyptian teleworkers. Design/methodology/approach Data from 199 usable questionnaires are collected and analyzed by means of factor analysis and stepwise linear regression analysis. Findings The results high...

Purpose The purpose of this paper is to empirically validate how the effectiveness of the most influential barriers to Six Sigma implementation may vary in relation to dimensions of organizational factors in a developing country. Design/methodology/approach An empirical survey, using 500 self‐administered questionnaires, was conducted. Data about...

This research constitutes an empirical study of influencing factors, facilitators, and inhibitors to the choice of teleworking mode in the UAE context. The research reveals that gender, marital status, nationality, residence location, and work profession are relevant, whereas educational level, Internet use, number of children, age, and years of ex...

Purpose The purpose of this paper is to predict e‐procurement adoption through integrating the constructs of the technology acceptance model and the theory of planned behaviour. Design/methodology/approach A structural equation modelling is conducted through the analysis of 316 usable questionnaires. Findings The results show that the proposed mo...

This paper uses empirical research to provide key insights into ERP implementation in a developing country – the United Arab Emirates (UAE). UAE organisations are questioned through a cross-sectional survey about ERP applications in use, perceived barriers, critical success factors and benefits of ERP implementation. Based on the empirical analysis...

This research constitutes an empirical study of influencing factors, facilitators, and inhibitors to the choice of teleworking mode in the UAE context. The research reveals that gender, marital status, nationality, residence location, and work profession are relevant, whereas educational level, Internet use, number of children, age, and years of ex...

The objective of this paper is to investigate individual- and organisation-based models of the innovation adoption process with a special reference to their application in researching the information technology (IT) adoption process in higher education institutions (HEIs). From a theoretical perspective, this study evaluates the main features each...

Wal-Mart and Toys 'r us failed to deliver on-line Christmas orders last winter. Failures of these well-known companies in digital marketplaces demonstrate the importance of logistics operations for electronic commerce (EC). It is obvious that many dotcom companies do not professionally manage the logistics operations. A well-organized logistics fun...

Thesis (Ph.D.)