Milene Oliveira

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• Doctor of Philosophy
• Lecturer in Applied Linguistics at Newcastle University

This entry starts with a distinction between the frameworks of business English, English as a lingua franca, and English as a business lingua franca. Subsequently, the field of world Englishes is considered in relation to English as a lingua franca, and their most fundamental tenet is highlighted, namely, the claim of legitimacy of indigenized and...

The growth in streams of online intercultural communication goes hand in hand with the use of English as a lingua franca. In this article, I argue that there are synergies between the theory and analytical notions developed in the frameworks of ELF and Intercultural Studies (specifically the notion of ‘interculturality’). The study of communicative...

Original article (in German) published in: Interculture Journal 38.

Speakers may resort to different inferences and expectations in intercultural encounters. These expectations are influenced by speakers’ socialization processes in speech communities and networks, as well as by the local interactional demands and power dynamics in the communicative situation. While interactional sociolinguistic studies have unveile...

Virtual collaborations via video-conferencing applications may enable international groups to develop ideas and explore synergies in creative ways. This article presents a case study that unveils how students in a group involved in a virtual simulation game, in which English as a lingua franca was used, navigate a highly intercultural environment,...

Virtual Exchange (VE) is an educational practice which connects students of diverse cultural backgrounds in virtual interactions and collaboration with the aim of developing linguistic, intercultural, and digital skills that benefit them on their personal and professional pathways. While traditional approaches to VE have usually involved bilingual...

Remote meetings have become a popular collaboration format. Some of these meetings feature groups whose members get to interact with each other for the first time. In this chapter, we investigate one such setting in the context of a simulation game in which students from two higher-education institutions come together and start to work jointly on a...

Current times call for continuous communication across countries, negotiations on several levels, and the creation of international relationships based on dialogue and participation. Those ideals are often pursued in intercultural communication contexts and written about, as a desideratum, in the Intercultural Communication literature. However, how...

Digital spaces offer individuals the opportunity to interact and connect with others, to engage with more perspectives, and to develop intercultural competence. In this chapter, we explore processes of learning and participation by newcomers in a team, pursuing the goal of becoming fully-fledged members of that community. We observed the behaviour...

A review of Gumperz's 1982 Discourse Strategies to the Interculture Journal's Special Issue "25 New Readings on Intercultural Communication"

In this chapter, we report on how a group of both in- and pre-service teachers of English as a foreign language position themselves in relation to their learning experiences as well as their native languages (German and Russian) and English, thereby displaying and negotiating identities in interaction. Our discussion is based on the multimodal anal...

This chapter starts with a step back in time into the words of the philosopher and social anthropologist Alfred Schütz, who wrote in 1944 about the perceptions of a so-called stranger who approaches a new culture and suddenly realises that his/her ways of thinking and acting often do not match the ones in the new environment. This is followed by ex...

Megacities is a simulation game which uses the Internet as a transnational virtual space for developing intercultural competence, thereby fostering intercultural dialogue. The experience of over a hundred people of several nationalities in this simulation game is at the core of this study, which aims to understand how individuals succeed in creatin...

This article presents a cross-cultural investigation of reactions to the booing behavior of the Brazilian crowd against the French athlete Renaud Lavillenie during the 2016 Olympic Games in Brazil. We contrast the repercussion of the event in the public opinion in Brazil with those in Europe and in the USA and analyze metaphorical and other cultura...

The book deals with the important shift that has been heralded in cognitive linguistics from mere universal matters to cultural and situational variation. The discussions examine cognitive and cultural linguistics’ theories in relation to the following areas of research: (i) metaphorical conceptualization; (ii) the influence of culture on metaphor,...

Workforce mobility and diversity are now the reality for many businesses, requiring employers to facilitate their employees’ acquisition of foreign languages (FLs). Developing communicative competencies in an FL is necessary to fulfill the demands of an international workplace. Increasingly, companies have done so with the support of commercial app...

The paper can be found on this webpage: https://press.babbel.com/en/downloads/studies_research/ ----------------------------------------- This study investigated Babbel for Business learners' perceptions regarding the impact of using Babbel Intensive and the Babbel App on workplace and everyday communication. It assesses these learners' motivation...

Leaning on Kachru's World-Englishes theory, this chapter aims at showing how the analytical tool named 'conceptual script' fosters the qualitative analysis of cultural conceptualisations identified in speech. In order to do so, results of an investigation that looked at World Englishes in the Expanding Circle-Englishes spoken in Brazil and Germany-...

Following up on recent calls for studies dealing with first-order understandings of face ( Arundale 2013 ; Haugh 2013 ), this paper presents arguments in favor of an empirical investigation of cultural conceptualizations ( Sharifian 2011 ) underlying these first-order (or emic) models. The arguments are based on the findings of a study on business...

Some of the most frequent questions surrounding business negotiations address not only the nature of such negotiations, but also how they should be conducted. The answers given by business people from different cultural backgrounds to these questions are likely to differ from the standard answers found in business manuals. In her book, Milene Mende...

Neste capítulo, serão descritos atividades e direcionamentos em curso no Departamento de Estudos Ingleses e Americanos da Universidade de Potsdam. A inclusão de tal capítulo neste livro justifica-se pelo fato de que interesses de pesquisa no escopo da Linguística Cultural e da Comunicação Intercultural na Universidade de Potsdam convergem com aquel...

In this paper, we aim at presenting the concept of Blended Classic Joint Attention (TURNER, 2015). At first, we discuss the concept of Classic Joint Attention (TOMASELLO, 1995, THOMAS; TURNER 2011), and then we illustrate BCJA using a scene from a video made by Jout Jout, a famous Brazilian youtuber. After that, we discuss the concept of multimodal...

The full video is publicly available at: https://www.youtube.com/watch?v=r-tuxDWfEpE&t=248s

Following recents calls for the inclusion of conceptual aspects into world Englishes research, I report in this article on conceptualizations of business negotiations by Brazilian and German business people. I conducted semi‐structured interviews in English with nine participants from each country. Subsequently, I analyzed conceptualizations of res...

International business negotiations are prone to several difficulties, one of the most fundamental of which being differences in cultural conceptualizations (Sharifian 2011). In order to explore how Brazilians and Germans conceptualize respect in business negotiations , interviews in English with business negotiators were conducted and cultural con...

This article aims to discuss the concept of sociopragmatic failure (THOMAS, 1983) by focusing on American interviewees' perceptions of the phenomenon as arising from utterances spoken by Brazilian learners of English. To achieve this aim, interviews were conducted with three American teachers working in Brazil. After watching video excerpts from pr...

This paper shows the results of a qualitative investigation that looked into intracultural communication between Brazilian teachers and students of English, and intercultural communication between American teachers and Brazilian students of English. The aims were to identify and describe contextualization cues used by both Brazilian and American sp...

Estabelecendo um diálogo com o artigo “A necessária integração da língua e cultura no ensino de língua estrangeira” de autoria de Klondy Lúcia de Oliveira Agra e Odete Burgeile (2010), este texto enfatiza algumas observações feitas pelas autoras e sugere novas reflexões para o ensino da cultura em sala de aula. Não temos por objetivo propor um méto...

Estabelecendo um diálogo com o artigo “A necessária integração da língua e cultura no ensino de língua estrangeira” de autoria de Klondy Lúcia de Oliveira Agra e Odete Burgeile (2010), este texto enfatiza algumas observações feitas pelas autoras e sugere novas reflexões para o ensino da cultura em sala de aula. Não temos por objetivo propor um méto...