Milan Mihajlovic

• Phd Economic Sciences
• Professor (Assistant) at Educons University

The objective of the research is to analyze the maturity model of business process management, evaluate the importance of the factors that form the basis of the model, as well as the mutual influence of certain factors on the level of maturity of business process management. In accordance with the set objective, a survey of 13 factors critical for...

Quality 4.0 is a fascinating subject that interests both theoreticians and practitioners alike. As technology continues to advance, this topic is only going to become more distinguishing. This paper elucidates the concept of Quality 4.0, its advantages, and the crucial factors required for its implementation in companies. Importantly, it highlights...

Although the application of artificial intelligence in almost all areas is not new, in the last few years intensive work has been done on its legal regulation. Despite the fact that only initial steps have been taken, it is obvious that the European Union is investing great efforts and resources in order to play a leading role in this process. In A...

The chapter aims to analyze the performance of the tourism sec- tor in the Republic of Serbia before the pandemic, during the pandemic, as well as in the post-covid period. The contraction of tourism activity caused by the COVID-19 pandemic was absorbed by the economic measures of the Government of the Republic of Serbia, which created opportunitie...

In this paper we argue that in spite of the grave economic, political and health consequences of the ongoing exogenous crises (COVID19 cum economic downturn stemming from Russian-Ukranian conflict), before too long Serbian tourism exhibited something similar to the V-shaped recovery (and then some) by means of a) government subsidies, b) substituti...

The aim of this paper is to point out the existence of differences in the application of quality management systems as well as the level of maturity in the companies of the dairy industry in the Republic of Serbia. The initial assumption is based on the defined goal which states that the application of quality management systems and the level of ma...

The aim of this paper is to test the application of an integrated performance management model on the example of a manufacturing company in the field of food industry in Serbia. The proposed model integrates performance quantification (objective and subjective) on the one hand, and performance improvement, on the other. Objective variables are pres...

POWER FOR GROWTH: G20 ECONOMIC POLICY AND INVESTMENTS ABSTRACT: The Group of Twenty (G20) has taken a premier role in devising a multistructural set of rules and recommendations for a new global economic regime. The paper identifies the G20 agenda development, detects major principles and norms for the issue area of investment, and concludes with a...

A long standing presence of process orientation in economic theory and practice reflects its use for achieving the goals of the company and its stakeholders. However, this does not mean that there is no space for improvement in this area. On the contrary, the context in which companies do business is changing significantly, even on a daily basis, a...

The economic crisis provides a challenging environment for Serbia to find funding for social measures, which are some of the most important parts of the agreement the government coalition partners signed before forming new executive authorities. About 700,000 people in Serbia are living below the poverty line, with a monthly income of less than 80...

For transport purposes a great amount of fossil fuels is exploited which represents the biggest threat to global warming and the realization of sustainable development concept. European Union is trying to implement and plan this concept on the entire European continent. In order to manage the sustainable development strategy, it is necessary to con...

For transport purposes a great amount of fossil fuels is exploited which represents the biggest threat to global warming and the realization of sustainable development concept. European Union is trying to implement and plan this concept on the entire European continent. In order to manage the sustainable development strategy, it is necessary to con...