Mikhail Pashkin

• Doctor of Philosophy
• Russian Academy of Sciences

Increasing competition causes companies to constitute new network-based organizational forms, such as virtual enterprises, supply chains, etc. Since networked organizations are dynamic structures, their creation and modification require operational solving the problem of choosing their feasible configuration, in other words, the problem of their co...

Some existing approaches to representation and organization of contexts in different information systems are analyzed. A two-level context management model for intelligent decision support in dynamic structured domains is proposed. A model for description of information resources of an open information environment is given. A technology model of co...

Dynamic changes in the global insurance market require the rapid development of new insurance products. This paper describes the designed context-based conceptual model of an insurance product and integrated scenarios of configuration of insurance products and policies. The presented results were used for the implementation of the “Insurer’s Intern...

Virtual enterprises consist of a number of independent distributed members, which have to collaborate in order to succeed. The paper proposes an approach to creation of self-organising service networks to support semantic interoperability between virtual enterprise members. Since the centralized control is not always possible, presented approach pr...

Purpose This paper aims to present an approach to decision‐making in disaster response operations. The approach is based on ontology‐driven knowledge sharing and application of well‐developed tasks from the area of production network management, that in turn, enables using the existing problem‐solving methods and tools. Design/methodology/approach...

During several recent decades a lot of research projects have been done in the area of intelligent distance learning systems. Such systems became wide spread in different educational and industrial organizations due to rapid evolution of network engineering and Internet. The physical presence of teacher and students in one class is not required due...

The paper presents research on context-aware operational decision support for emergency management. Ontology-based context model is proposed for organization of context-aware decision support Two types of context are used: abstract context that is an ontology-based model integrating information and knowledge relevant to a decision situation, and op...

Emergency response operations require availability of tools that would allow fast and clear description of situation, generation of effective solutions for situation management, selection of a right decision maker and supplying him/her necessary data. During decision making support a large amount of raw data describing current situation, users pref...

The paper addresses the problem of situation modeling for decision support purposes. Knowledge-based contexts of two types are used for situation modeling. Abstract context is an ontology-based problem model supplied with links to information sources that provide values for the class attributes included in the abstract context. It integrates knowle...

The situation with the hurricane Katrina showed that the conventional tiered response to disaster event, whereby state and local officials are responsible for the first few days, does not work well in case of megadisasters (massive hurricanes, earthquakes, large-scale acts of terrorism, etc.). Such situations require application of new technologies...

The paper presents an approach to accessing information sources for an intelligent decision support system (DSS). Presented DSS is based on the idea of fusion of heterogeneous information from distributed sources. Proposed approach is based on integrated usage of such technologies as ontology and context management, Web-services, similarity-based i...

This paper outlines the first experiences of an approach for automatically deriving information demands in order to provide users with demand-driven information supply and decision support. The presented approach is based on the idea that information demands with respect to work activities can be identified by examining the contexts in which they e...

An integrated technology for intelligent support for distributed operational decision making is proposed. The conceptual framework implementing the technology consists of building an ontology-based model of the problem to be solved by the decision maker, formalization of the problem with a set of constraints, instantiation with the data values prov...

The paper describes an approach to decision making support for disaster management. The approach is based on the methodology that assumes three levels of information integration. The application domain is described via an application ontology using the formalism of object-oriented constraint networks. The problem is described via an abstract contex...

The paper proposes a methodology for distributed operational decision support. The methodology integrates technologies for ontology & context management, constraint satisfaction, and user profiling. It consists in building an ontology-based model of the problem to be solved by the decision maker, formalization of the problem with a set of constrain...

The methodology of context-sensitive access to e-documents considers context as a problem model based on the knowledge extracted from the application domain, and presented in the form of application ontology. Efficient access to an information in the text form is needed. Wiki resources as a modern text format provides huge number of text in a semi...

The paper describes an application of the ontology-driven KSNet-approach to evacuation operations management. The KSNet-approach was proposed earlier by the authors and could be applied in other domains, particularly to those related to countering terrorism and disaster relief operations. The paper discusses the basic elements of the KSNet-approach...

An efficient knowledge sharing between multiple participating parties is required to provide for situation awareness and consequently to manage any networked organization. Thereby, it is necessary that the right knowledge from distributed sources is integrated and transferred to the right person within the right context at the right time to the rig...

The paper presents an approach to decision making in the dynamic environment. The approach is aimed at modeling and solving the decision maker's problem. The problem is modeled by abstract and operational contexts integrating relevant information and domain knowledge. Domain knowledge is represented by ontologies. Ontology management operations are...

The paper presents a context-based approach to operational decision support. The approach focuses on modelling and solving a problem considering changes in the dynamic environment. The problem is modelled by abstract and operational contexts integrating information provided by information sources and domain knowledge. The approach involves ontology...

Since members of networked enterprises have to intensively cooperate, interoperability between them is of a highest importance. Proposed generic pattern of this organisational form made it possible to apply customer service management mechanism to this area. The paper describes a related to personalized customer service management part of the devel...

Customer Service Management is one of major business activities to better serve company customers through the introduction of reliable processes and procedures. Today this kind of activities is implemented through e-services to directly involve customers into business processes. Traditionally Customer Service Management involves application of data...

First Page of the Article

Healthgrids unite a large amount of independent and distributed organisations to provide for various healthcare services. Often the involved organisations can belong to different areas of healthcare and even different countries. However to achieve efficient operation they have to act in a well coordinated manner. As a result, an efficient knowledge...

The technology of grid services is developing fast. This paper presents an approach to the implementation of an intelligent grid service that configures a hospital taking advantage of the knowledge logistics idea. The presented approach is based on synergistic integration of knowledge acquired from distributed sources in order to obtain new or comp...

The paper describes an agent-based approach and its application to intelligent support of disaster response and evacuation operations. The approach is based on the idea of knowledge logistics which stands for integration and transfer of the right knowledge from distributed sources to the right person within the right context at the right time to th...

A research carried out in the framework of the knowledge logistics lies in the base of the chapter. As a result of the research an approach addressing the knowledge logistics problem was developed. The approach considers the problem as a problem of configuring a knowledge source network that is assumed to consist of distributed heterogeneous knowle...

The paper discusses a methodology for integration of heterogeneous knowledge to support an operational decision making during coalition operations in a network-centric environment. The methodology is based on managing context of two types: abstract and operational. The former is structured knowledge relevant to a task (problem) or a situation, the...

Modern trends in knowledge-dominated economy are (i) from “capital-intensive business environment” to “intelligence-intensive business environment” and (ii) from “product push” strategies to a “consumer pull” management. This requires close contact between corporations and customers. Currently it is not enough to provide an access to corporate know...

Web intelligence is a new rapidly evolving direction of research and development. The paper presents an approach to implementation of knowledge-based system combining the technologies of Web-services and intelligent agents. The approach takes an advantage of the idea of knowledge logistics that is based on synergistic integration of knowledge acqui...

The more information is available in the Internet the more difficult to find the right information. The idea of adaptive hypermedia systems is to provide users with personalised information that depends on the users’ needs and requirements. The paper presents an approach to knowledge logistics that applies such principles to the process of knowled...

The technology of Web-services is developing fast. The paper presents an approach to implementation of a Web-service that creates routing plans for large scale transportation systems taking an advantage of the knowledge logistics idea. The latter is based on synergistic integration of knowledge acquired from distributed sources in order to obtain n...

Nowadays, organizations must continually adapt to market and organizational changes to achieve their most important goals. The migration to business services and service-oriented architectures provides a valuable opportunity to attain the organization objectives. The migration causes evolution both in organizational structure and technology enablin...

Rapidity of decision making process is an important factor for different areas of human life (business, healthcare, industry, military applications, etc.). Since responsible persons make decisions using available knowledge a delivery of necessary and timely information for knowledge management systems is important. Knowledge logistics is a new dire...

Since the Internet has grown an easily accessible and popular place for business applications the problem of knowledge integration based on using Web tools and dealing with knowledge representation and processing has become actual. The paper presents a knowledge fusion agent as a part of multiagent system addressing knowledge logistics. This agent...

E-business, e-government and e-health care applications require cooperation and open standard-based information/knowledge exchange between all the participants of the global information environment in real time. As a result, a new scientific direction of knowledge logistics has emerged. The paper describes a developed KSNet-approach addressing the...

E-business requires cooperation and open standard-based information/knowledge exchange between all the participants of global business information environment (e-business environment) in real-time. Scientific direction of knowledge logistics addresses this problem. This direction is closely related with a new direction for research and development...

The paper is devoted to knowledge logistics problems. Knowledge logistics with regard to individual user requirements, available knowledge sources, and current situation analysis in an open information environment addresses problems of intelligent support of user activities. Knowledge logistics is guided by the principles underlying both Web servic...

Management of knowledge represented in the form of ontologies is considered. A formalism of object-oriented networks of constraints is proposed as the formalism for describing ontologies. The mechanisms of ontology management are demonstrated by an example of the knowledge processing carried out by a decision-making support system.

A research carried out in the framework of the knowledge logistics lies in the base of the paper. As a result of the research an approach addressing the knowledge logistics problem was developed. The approach considers the problem as a problem of configuring a knowledge source network. The network is assumed to consist of distributed heterogeneous...

The paper describes an agent-based architecture developed as a part of the KSNet-approach to the knowledge logistics. This approach is targeted to timely provide an appropriate personalized knowledge for an intelligent support of decision-makers. In the KSNet-approach the problem of knowledge logistics is considered as a configuration of a network...

The paper describes a multiagent architecture developed as a part of the KSNet-approach to the knowledge logistics. This approach is targeted to timely provide an appropriate personalized knowledge to a person making decisions and based on application of the mass customization idea to the knowledge management what can facilitate the knowledge manag...

The rapidity of the decision making process is an important factor in different branches of the human life (business, healthcare, industry, military applications etc.). Since responsible persons make decisions using available knowledge, it is important for knowledge management systems to deliver necessary and timely information. Knowledge logistics...

E-business, e-government and e-health care applications require cooperation and open standard-based information/knowledge exchange between all the participants of the global information environment in real time. As a result, a new scientific direction of knowledge logistics has emerged. The paper describes a developed KSNet-approach addressing the...

Modern business trends require from companies continuous business engineering to guarantee a continuous business improvements. Since the Internet has become an easy accessible and popular place busi- ness applications the problem of knowledge sharing based on using Web tools and dealing with knowledge representation and processing becomes actual. E...

Today an intensive knowledge exchange between participants of the global information environment is required. Along with a large number of distributed knowledge sources representing knowledge in various formats this leads to the appearance of a new direction in knowledge management called knowledge logistics. The paper describes a knowledge source...

Today e-business requires an intensive knowledge exchange between participants of the global business information environment (e-business environment). Along with a large number of distributed knowledge sources representing knowledge in various formats this leads to appearance of a new direction in knowledge management called knowledge logistics (K...

Modern trends in knowledge-dominated economy / society are (i) from “capital-intensive business environment” to “intelligence-intensive business environment” and (ii) from “product push” strategies to a “consumer pull” management. This leads to Mass Customisation (MC), assuming mass productions of individually customised goods and services at mass...

Current trends require using a global information environment (infosphere), including end-users and loosely coupled knowledge sources (experts, knowledge bases, repositories, documents, etc.), for decision-making. The vast diversity of the knowledge source management tools has made the problem of knowledge fusion from infosphere’s distributed knowl...

Knowledge is a critical resource for any activity. Current trends require using a global information environment, including end-users and loosely coupled knowledge sources (experts, knowledge bases, repositories, documents, etc.) for decision making. The vast diversity of the knowledge source management tools has made the problem of knowledge fusio...

This paper considers implementation issues of multi- agent systems dealt with knowledge management; it describes the implementation of problem-oriented agents designed as a part of the being developed KSNet- approach. This approach addresses the problem of knowledge logistics and considers it as a problem of knowledge source network configuring. Ut...

E-Business requires cooperation and open standard-based information/knowledge exchange between all the participants of global business information environment (e-Business environment) in real-time. As a result a new scientific direction of knowledge logistics has emerged. The paper describes a developed KSNet-approach addressing the knowledge logis...

Continuous business engineering is aimed at integrating forward-development at business strategy level and engineering process at software level. It addresses the joint evolution of business strategies and software technologies such as open services. The paper describes service-oriented architecture of the KSNet-approach described in previous ICE c...

Today an intensive knowledge exchange between participants of the global information environment is required. Along with a large number of distributed knowledge sources representing knowledge in various formats this leads to appearance of a new direction in knowledge management called knowledge logistics. The paper describes Knowledge Source Networ...

Rapidly changing market conditions make organizations to change their structures in order to be flexible and cost efficient. One of new organisational forms is a form of networked organisation. Since a networked organisation consists of several independent companies, often with different geographic locations, an intensive knowledge sharing and exch...

Today, enterprises own large volumes of corporate knowledge and disparate software applications dealing with this knowledge. E nterprise application integration (EAI) is an ideology of consolidating and coordinating them both within companies and with business partners. A research direction of knowledge logistics addresses most of issues of EAI. Th...