Mike Kagioglou

• Pro-Vice Chancellor for Research and Busoness Innovation at De Montfort University

This paper aims at examining how the relationship between research and practice on Operational Excellence (OE) occurs. For that, a qualitative, empirical approach was conducted in which 25 experts (12 academics and 13 practitioners) from both emerging and developed economies were interviewed. Content analysis of the collected data was framed within...

The last decade has witnessed a proliferation of Off-Site Construction (OSC) operations and systems in the UK in response to persistent performance challenges in the construction industry. However, understanding the real influences of cost modelling for accurate project costing and cost performance remains limited. Consequently, this systematic lit...

User requirement management is essential to improve value generation in construction projects. Requirements management is also vital in the context of social housing upgrading/retrofit projects, as such projects generally involve a poor consideration of user needs. Design science research is adopted to propose a process model to support the identif...

This study aimed at identifying applications of learning curve (LC) modeling at individual, group, and organizational levels in Industry 4.0 (I4.0) environments. For that, a scoping review on four databases was conducted using the Preferred Reporting Items for Systematic reviews and Meta-Analyses extension for Scoping Reviews (PRISMA-ScR) guideline...

Social Housing Retrofit offers positive social, financial and health improvements for low-income populations. However, the stakeholders in such projects might have conflicting needs and interests, thus hampering the retrofitting process. Living labs can play a vital role in supporting mediation amongst stakeholders and thus help alleviate such chal...

Living Labs (LLs) are social and dynamic environments that allow the development of innovative solutions through intense collaboration and co-creation. In social housing (SH), retrofit initiatives usually consist of top-down approaches, with residents often playing a secondary role in such projects. The use of LLs in SH projects can improve retrofi...

Healthcare building projects are severely constrained by their associated regulatory frameworks. In this context, regulatory requirements define a basic outline upon which design is developed, as well as aid designers towards compliance to minimum standards. Automation has been explored by existing research focusing mostly on compliance checking (i...

The purpose of this paper is to critically review the current body of knowledge on the Circular Economy (CE) within the construction industry to identify gaps in knowledge and areas in which to prioritise future research. The methodology utilised followed a review of the core literature and government documents surrounding the CE as a whole and the...

Automation has been long explored to improve regulatory compliance during building design. Despite substantial research efforts on developing means to enable this process, there has been limited success in practical implementations. Designers’ inputs are often undervalued in such developments, leading to solutions that are not effectively incorpora...

Purpose - High-level labor waste is a major challenge in construction projects. This paper aims to identify, quantify and categorize labor waste in the context of Iranian housing construction projects. Design/methodology/approach – This research uses a case study approach, with empirical data collected through direct observations and semi-structure...

Regulatory frameworks associated to building design are usually complex, representing extensive sets of requirements. For healthcare projects in the UK, this includes statutory and guidance documents. Existing research indicates that they contain subjective requirements, which challenge the practical adoption of automated compliance checking, leadi...

This paper proposes a new conceptual approach to address the gap in the understanding of benefits realization, which is an increasingly central element in the delivery of successful projects in architecture, engineering, and construction (AEC) design. The paper focuses on the link between uncertainty in front-end design (FED) and the delivery of pr...

Subjectivity exists in requirements described in the healthcare regulatory framework. This is mainly due to the nature of regulatory requirements and the uniqueness of the design process. Past research identified that subjectivity in regulations is a key issue for automated code and rule checking. The aim of this paper is to discuss how requirement...

Defects associated with dimensional and geometric variations (tolerance issues) are amongst the most costly and recurring defects in construction projects, yet the identification and mitigation of the causes of tolerance issues appear to be lacking in the construction industry. To enable the development of widely acceptable solutions for the perenn...

It is well known that the quality of healthcare facilities can contribute to health and wellbeing. Healthcare design is complex due to the large amount of information involved, with sometimes conflicting requirements which evolve over time. Therefore, strategies to deal with such complexity and volume of information is key. These include requiremen...

Integrated project delivery (IPD) is a mode of project procurement recognised as facilitating superior project performance. However, this success is contingent on effective cost management practices that share cost data with all project stakeholders in an accurate, timely and transparent manner. Despite an extensive literature on aspects of cost ma...

It is well known that the quality of healthcare facilities can contribute to health and wellbeing. Healthcare design is complex due to the large amount of information involved, with sometimes conflicting requirements which evolve over time. Therefore, strategies to deal with such complexity and volume of information is key. These include requiremen...

Purpose In this study, a critical literature review was utilized in order to provide a clear review of the relevant existing studies. The literature was analyzed using the meta-synthesis technique to evaluate and integrate the findings in a single context. Design/methodology/approach Digital transformation in construction requires employing a wide...

Social Housing is increasingly a focus of debate in many countries because of the escalating need for affordable housing that has become intertwined with the needs of society both emergent and traditional. The delivery of social housing, however, is often complex from the many stakeholders involved resulting in design challenges on account of confl...

There is an increasing interest in the role of Front-end Design (FED) as one of the vital stages of design processes. It is the stage in which project purposes and goals are defined, requirements captured, refined, and managed and trade-offs are made considering each consequence. It is also the stage where project requirements are transformed into...

The process of verifying the compliance of design solutions to regulations is critical in healthcare design due to the complexity of the requirements present in healthcare settings. The majority of previews research concentrates on "mistake-searching", assuming that design will not be compliant and, as such, necessitates an approach focussed on fin...

Social Housing is increasingly a focus of debate in many countries because of the escalating need for affordable housing that has become intertwined with the needs of society both emergent and traditional.The delivery of social housing, however, is often complex from the many stakeholders involved resulting in design challenges on account of confli...

The recent notable emergence of a body of research in requirements management on one hand and benefits realisation has contributed to addressing a growing need for improved performance in Architecture, Engineering and Construction (AEC) projects. However, front end design (FED) as one of the vital processes in the project life cycle and delivery ha...

No standardised approach appears to exist in the architecture, engineering, and construction (AEC) industry for the communication of tolerance information on drawings. As a result of this shortcoming, defects associated with dimensional and geometric variability occur with potentially severe consequences. In contrast, in mechanical engineering, geo...

Construction projects such particularly those with social perspective are increasingly a focus of debate because of the increasing need for value delivery that has become intertwined with the changing needs of society. The delivery of such projects, however, is often complicated by the many of stakeholders involved resulting in design challenges on...

The complexity of construction processes often means interaction between various stakeholders, activities and tasks in order to deliver the expected outcomes. The intensity and dynamics of front-end design (FED) mean decision techniques and methods are important in supporting projects benefits delivery more importantly those based on utility of dec...

Defects associated with dimensional and geometric tolerance variability (tolerance problems) are often dealt with during the construction phase of projects. Despite the potentially severe consequences of those defects, tolerance management (TM) is a perennial challenge, and the construction industry lacks a systematic and practical process to provi...

This paper reports initial research findings exploring the assessment of regulatory requirements in the healthcare design process, using different levels of automation-code checking. The methodological approach is Design Science Research, with an empirical study undertaken in close collaboration with an institution responsible for Primary Healthcar...

The design of social housing is multi faced endeavor like in many social projects such as mega projects whose expected benefits reach beyond a handful of stakeholders. Understanding the requirements of such projects can be a painstaking endeavor and without a structured process to guide decision making, such projects often fail to deliver on their...

his paper introduces a conceptual framework that captures the key processes in early stage design (ESD) processes mapping out Decision Making (DM) to support value delivery using utility theory. A lot of construction waste in downstream processes can be traced back to the design stage according to research. Yet there’s currently little research int...

Many projects continue to fail to deliver intended benefits amid uncertainty in benefits realisation (BR) programs. This is more so in Front End Design (FED) where processes remain not only understudied but also informal yet reliant on knowledge sharing. As a result, there is an emergent need for new decision support tools to support benefits deliv...

Lean Design Management (LDM) is a response from the lean construction community to overcome the chaotic design process in the AEC industry. Many tools, processes and methods were adapted to the context of design with limited success. This paper presents the use and adaptation of different lean design tools and processes in two phases of a major inf...

Engineering and construction design practice is faced with uncertainty that bears on the design processes often contributing negatively to value delivery of projects. Emergent needs at the same time bring about uncertainty in the knowledge and evidence base that’s a key element of front end design processes. This is in part due to changing needs an...

This paper introduces a conceptual framework that captures the key processes in early stage design (ESD) processes mapping out Decision Making (DM) to support value delivery using utility theory. A lot of construction waste in downstream processes can be traced back to the design stage according to research. Yet there's currently little research in...

Günümüzde, iş hayatına başlayacak bireylerin üretime bir an önce katılabilmeleri büyük önem arz etmekte ve mesleki alanları ile ilgili bilgi ve becerileri eğitimleri esnasında kazanmaları gerekmektedir. Özellikle mühendislik eğitimlerinde teknik konu ve kavramların öğretiminde yeni teknolojilerin eğitime adapte edilmesi gerekir. Bu amaçla son yılla...

The construction industry is currently undergoing digital transformation due to emerging technologies. Hence new forms of organisation are needed. Collaborating with Building Information Modelling (BIM) is complex and challenges the management of projects. The ubiquitous digital information sharing among multi-disciplinary actors in BIM-based proje...

The design of healthcare projects is complex and presents a number of difficulties related to requirements management, e.g. conflicting requirements by stakeholders and changes of requirements over time. Building Information Modelling (BIM) has been proposed as a means to alleviate some of these difficulties. Within the healthcare design context, B...

A significant amount of energy is consumed by buildings due to ineffective design decisions with little consideration for energy efficiency. Yet, performance parameters should be considered during the early design phase, which is vital for improved energy performance and lower CO2 emissions. BIM, as a new way of working methodology, can help for pe...

An investigation examined the structured scientific evidence on healthcare facilities (the healing built environment – HBE) and its impact on patients’ health outcomes under a holistic conceptual evaluative framework. The integrative review considered 127 papers (of which 59 were review papers). It found there was no adequate framework that could i...

In a collective design situation, participants usually have limited understanding of how other designers operate in the project and how their work has interdependencies with other design tasks. Most commonly, misunderstandings between team members will emerge around vague design representations and undocumented decisions, creating negative iteratio...

What are the differences between production system design and work structuring? And between phase scheduling and work structuring? Which lean planning tool is better suited for each one of these design processes: line of balance, takt-time planning or flowline? This paper aims to answer these questions through a comparison and deeper understanding...

Hair loss is a well-known side effect of many chemotherapy regimens, with many patients claiming it is the most traumatic aspect of their treatment. Scalp cooling provides the only real alternative to hair loss resulting in a high level of retention or complete hair preservation, improving patients’ self-confidence and creating positive attitudes t...

This research addresses the problem of lack of integration on decision-making caused by misunderstandings between team members during collaborative concept design. Previous research on collaborative design indicated relevant empirical evidence that current concepts of collaboration in design and construction focus on changing the context and the me...

Integration between Design and Construction is a common topic discussed in the literature in construction. The impacts of construction industry fragmentation are quite well known: poor design quality, lack of standards and constructability, suboptimal design solutions, high number of change orders, high rate of rework in design and construction, lo...

The complexity of the collaborative design process is related to the nature of the product and the processes, and also involves the social interplay that ultimately generates design. This fundamentally, affects the way people work, in the purposeful action of designing together. Low levels of collaboration are identified especially at early design...

In comparing deliberation to the analysis of a geometrical figure, Aristotle made a highly significant theoretical statement on design, which has largely gone unnoticed. Through an interpretation of the accounts given by Aristotle and the Greek geometer Pappus, seven features of the method of analysis can be identified, concerning the types of anal...

The overuse of hospital accident and emergency (A&E) departments has long been an issue of concern in most Western countries. Patients who attend A&E with non-urgent needs consume limited A&E resources and they may impede access for other patients with urgent and emergency needs. A number of studies have found that patients often turn to A&E for ca...

Unscheduled and urgent healthcare represents the largest area of activity and cost for the UK’s National Health Service (NHS). Like typical complex systems unplanned care has the features of interdependence and it has structures at different scales that require modelling at different levels of detail. The aim of this paper is to discuss the develop...

Patients who attend Accident and Emergency (A & E) departments with problems that could be dealt with by their general practitioners (GPs) use time and resources of the department that could be otherwise used for patients with more appropriate needs. Hospital managers throughout the world are facing increasing pressure to introduce measures and ini...

To the Editor: It is encouraging to observe the growing interest in developing lean health care systems, though in our view the current literature demonstrates only a partial understanding of what a truly lean health care system might look like. Although we agree with Ackerman et al1 that cultural change and whole-system optimization are vital, we...

Unscheduled and urgent health care represents the largest area of activity and cost for the UK's National Health Service (NHS). Like typical complex systems unplanned care has the features of interdependence and having structures at different scales which requires modelling at different levels. The aim of this paper is to discuss the development of...

The aim of this paper is to establish key issues that a theory of production should address, to conceptualize these issues and to sketch an account of their interaction. Aristotle's analyses of knowledge and causality are used, in conjunction with Wittgenstein's concept of language games, to integrate the insights of transformation-flow-value (TFV)...

Value generation has been an increasing concern in the project management literature. It has been argued that the main challenge for generating value is no longer the design of a physical facility or asset, but the capability of understanding the project holistically and going beyond the physical facility to generate benefits that are aligned with...

From the Foreword by Rob Smith, Director of Estates and Facilities (NHS England), Department of Health. 'The built environment for the delivery of Healthcare will continue to change as it responds to new technologies and modalities of care, different expectations and requirements of providers and consumers of care. It is vital that built environmen...

Design needs to be completed in a multidisciplinary environment. Severe issues about data acquisition and management arise during the design development due to the complexity, uncertainty and ambiguity. BIM is a foundational tool for a team based lean design approach. it can enable the intelligent interrogation of design; provide a quicker and chea...

Purpose – This paper aims to present a systematic approach for building information modelling (BIM) implementation for architectural SMEs at the organizational level Design/methodology/approach – The research is undertaken through a knowledge transfer partnership (KTP) project between the University of Salford and John McCall Architects (JMA) a SM...

Justification for researchThe construction companies are facing barriers and challenges in BIM adoption as there is no clear guidance or best practice studies from which they can learn and build up their capacity for BIM use in order to increase productivity, efficiency, quality, and to attain competitive advantages in the global market and to achi...

Building Informational Modeling has been suggested by some as the panacea to address the interdisciplinary inefficiencies in the construction industry. In many cases the adoption of BIM has numerous potential benefits. But when considering individual disciplines within the construction industry the question is how will BIM integrate with their busi...

The transfer of knowledge using the KTP process

Background. The failure of initiatives to adequately plan and deliver benefits is a perceived problem in the healthcare sector. Problems of strategy formation and successful innovation are widely discussed in the literature. The concept of benefits realisation offers a possible key to better planning, but before this can be achieved strategic innov...

Contemporarily some firms in the construction industry are attempting to adopt a BIM method of working. Each of these attempts reflects a varying BIM adoption philosophy and inevitably different BIM technologies, implementation strategies and roadmaps. On the other hand, all these attempts are often motivated to attain competitive advantages for pr...

IntroductionOrganisational performance measurement systemsBuilding performance assessmentContribution of infrastructure to performance of healthcare organisationConclusions AcknowledgementsReferences

IntroductionBenefits realisationResearch methodologyBeReal model overviewCase studiesConclusions AcknowledgementsReferences

DefinitionsThe built environment and health outcomes: considerations about evidence-based designSearching for evidenceHealthcare environments and impacts on healthOrganising informationConclusion AcknowledgementsReferences

This positioning paper aims at exploring the requirements and challenges to be addressed when implementing proactive project management in the industry. It describes the current challenges of project management and explains how proactive behaviours could increase the success rates of projects in the future.

Lean knowledge management is defined here as: getting the right information, in the right form, to the right people at the right time. This definition highlights series of practical problems for knowledge management in the built environment which, in turn, have implications for lean theory. In the terms of TFV theory, the problems that arise from g...

Purpose The purpose of this paper is to propose a framework for the standardisation of the work breakdown structure (WBS) for building projects. This is based on the premise that buildings in general retain basic elemental options, and that there is a commonality of activities in the procurement of building projects. Design/methodology/approach To...

The Health and Care Infrastructure Research and Innovation Centre is a collaboration between existing research centres at Imperial College London and the Universities of Loughborough, Reading and Salford. Additional partners from other universities, industry and the care system are involved in specific research projects. Together this represents a...

The growing interest in informal and emergent features of organizations has accompanied changes in both the dominant forms of organization and prevailing academic views about how best to think about and research them. It is argued here that currently espoused dichotomous characterizations of both organizations and research approaches are over-simpl...

The overall performance measurement of a healthcare system should be related to benefits realisation optimisation, looking for equilibrium between resource utilization (cost and time) and services provided (access and quality). The built environment should be seen, not only as context, but also as a resource that enables and potentially impacts on...

The accurate and up to date measurement of work in progress on construction sites is vital for project management functions like schedule and cost control. Currently, it takes place using traditional building surveying techniques and visual inspections. The usually monthly measurements are error prone and not frequent enough for reliable and effect...

Purpose – The purpose of this paper is to present a conceptual framework that categorises the features and characteristics of the built environment that impact on health outcomes. Design/methodology/approach – An extensive literature review was carried out. A total of 1,163 abstracts were assessed, leading to 92 papers being reviewed. Findings –...

Purpose This paper seeks to focus on the requirements to manage change, tangible and intangible benefits in a joint approach to deliver outputs on time, to quality and cost without failing to realise the benefits of the change. The aim of the paper is to demonstrate the need for benefits‐driven programme/project management as well as the importance...

IntroductionTaxonomyThe construction clientA proposed taxonomy for the construction clientsQuestions for further research for clients driving innovationClosing remarksReferences

Previous research in the documentation and visualization of as-built construction sequences focused on time-lapse movies. However, a major drawback associated with this approach is the difficulty of interacting with the scene in the image. This does not aid comprehension and interpretation of the job site. In order to address this issue, this resea...

In recent years the UK government has made huge capital investment into the public sector in particular healthcare. One such initiative occurred in 2001 in the form of LIFT (Local Improvement Finance Trust) for primary care settings through a Public Private Partnership (PPP). LIFT has enabled a large amount of private spending to take place in prim...

Traditionally major capital investment programmes and projects are measured on their success in relation to cost, quality and time of delivery, and not in relation to the benefits or impact that they have delivered. Benefits Realisation is emerging as one of the methods to assist organisations to manage the whole life cycle of programmes and projec...

Traditionally major capital investment programmes and projects are measured on their success in relation to cost, quality and time of delivery, and not in relation to the benefits or impact that they have delivered. Benefits Realisation is emerging as one of the methods to assist organisations to manage the whole life cycle of programmes and projec...

Complexity thinking may have both modelling and metaphorical applications in the through-life management of the built environment. These two distinct approaches are examined and compared. In the first instance, some of the sources of complexity in the design, construction and maintenance of the built environment are identified. The metaphorical use...

To deliver a construction project on time, at cost and of appropriate quality, it is critical to manage the design and construction process effectively. This book provides a comprehensive introduction to the field of process management in design and construction in order to meet the business needs of the construction industry as they change in toda...

Transformation and change for a better health and care delivery system have been the driving forces behind UK's government initiatives and investments during the past decade. Questions have been raised in terms of how successful these investments have been and to what extent they have delivered their strategic step changes and benefits to the commu...

The problems that the construction industry faces are widely discussed over the years. The pressure is increasing on the industry to deliver projects with minimal buffers of time, space and resources; and with minimal negative impact on the surrounding environment. The industry has been slow to respond to these challenges and continues to be critic...

Challenging performance targets have been set for the UK National Health Service. In order to respond to these targets, the NHS has adopted approaches such as Lean Healthcare to reduce waste and improve its effectiveness. This paper explores the topic of Performance Management and the consequent redesign of services in the NHS. Using the lens of th...

Th e product development process (PDP) in the built environment requires the involvement of a large number of players, which are part of diff erent businesses that need to work jointly during a project. Th erefore, in construction, the PDP involves intra and interorganizational interactions throughout all its stages within a project context.