Mike Hales

Mike Hales
Barefoot Documents

DPhil History & Social Studies of Science Sussex, BSc chemical engineering UMIST

About

45
Publications
6,014
Reads
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304
Citations
Additional affiliations
October 2003 - May 2006
University of Sussex
Position
  • Researcher
Description
  • An ethnographic study of the contributions made by visual materials to knowledge management in high-tech engineering product design. Emphasising issues of how 'routines' might be better theorised within the field of systems of innovation.
January 1991 - July 2001
University of Brighton
Position
  • Senior Researcher
Description
  • Participatory design and organisational change associated with office IT systems (Scandinavian traditions, Computer Supported Cooperative Work). Also research on knowledge intensive business services within national systems of innovations.
Education
October 1970 - May 1974
University of Sussex
Field of study
  • History and Social Studies of Science
October 1969 - May 1990
University of Sussex
Field of study
  • History and Philosophy of Science
October 1964 - May 1967
The University of Manchester
Field of study
  • Chemical Engineering

Publications

Publications (45)
Chapter
Full-text available
This chapter reflects on the workload of active citizenship, and its bearing on the wellbeing of activists. It makes use of the concept of vedaná from Buddhist psychology and refers to Mindfulness Based Cognitive Therapy (MBCT).
Article
Full-text available
Does it help to think ‘culture’ when addressing multinational practices of information systems strategy? This paper says it depends on where you stand yourself, what you're attempting to articulate, and whether you can address topographies and systematic violations as well as meanings and situated actions. Discussing an actual case of organization-...
Chapter
Full-text available
IF THE TOOL YOU'VE ALWAYS USED IS A HAMMER, you tend to address everything as if it were a nail. This chapter is about alternatives to 'hammering style' for information systems professionals. My reading of CSCW is that, despite the fuzzy edges of the 'field', work is clearly showing us that it's not a nail we're addressing when we design systems ba...
Article
Full-text available
This paper discusses a consultancy project for a large multinational-manufacturing client. Style is explored as a concept originatirg in ‘cultural’ rather than economic disciplines. Three interpretations of culture are explored which have differing, complementary implications for managing style in technology-related organizational learning. The ove...
Article
Full-text available
This published paper should be read in conjunction with a working paper also on ResearchGate: Hales & Tidd (2006), Routines and representations at work- Observing the architecture of conceptual design. This earlier report presents a more extended view that addresses issues of 'context' and 'architecture' too. In this present article, using observa...
Article
Service-user volunteers in a National Health Service (NHS) Mental Health Trust in the UK have made an unusual contribution to mindfulness teaching, training, research and governance as ‘advocates’ of mindfulness-based therapy interventions. We explore the nature of what has been named internally as the ‘wisdom’ of the ‘advocate’ group in this NHS T...
Chapter
Full-text available
In this collection of essays from the 1990s and 1980s, Mike Hales explores issues of power in landscapes of design, focusing on computer systems design and development. This is one of a set of three collections - Paid to Think: Doing things with our work that really are different - which examine the place and the practice of 'the professional-manag...
Thesis
Full-text available
This historical memo was contributed to a private collection of writing by friends and colleagues of Brian Easlea, after his death in November 2012
Book
For years the NHS has been the most trusted of public institutions and the envy of many around the world. But today there is turmoil. Painful shortcomings in clinical care and patient experience, together with funding cuts, threaten to dig deep into service levels and standards. Seventy years of technically advanced medicine provided free to the po...
Article
This article considers how visual practices are used to manage knowledge in project-based work. It compares project-based work in a capital goods manufacturer and an architectural firm. Visual representations are used extensively in both cases, but the nature of visual practice differs significantly between the two. The research explores the kinds...
Chapter
Full-text available
This paper highlights the role of visual materials in the evolution of business knowledge. It describes a detailed qualitative study of visual practices in two contrasting design settings: an architectural practice and a high-tech equipment manufacturer. In it we build on a practice-based perspective to understanding organizational knowledge and kn...
Technical Report
Full-text available
The paper presents an analysis of observational data from work settings in the conceptual design phase of manufacturing product development. It pays particular attention to the architecture within which individual routines appear, describes the resources that are involved in the observed innovation activities, and discusses the way in which resourc...
Technical Report
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This document forms Appendix 3 to the RISE synthesis report.
Technical Report
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This document forms Appendix 5 to the RISE synthesis report.
Technical Report
Full-text available
This document forms Appendix 8 to the RISE synthesis report. It is an extract from the synthesis report of RISE workpackage #4, produced by STEP, Oslo. Mike Hales is RISE coordinator, not an author. His name is included to enable the report to be uploaded to ResearchGate.
Technical Report
Full-text available
This document forms Appendix 9 to the RISE synthesis report. It presents work that was led by NUTEK, Stockholm.
Technical Report
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This document forms Appendix 11 to the RSE synthesis report.
Technical Report
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This document forms Appendix 1 to the the RISE synthesis report.
Technical Report
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This document forms Appendix 2 to the RISE synthesis report.
Technical Report
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This document forms Appendix 10 to the RISE synthesis report.
Technical Report
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This document forms Appendix 7 to the RISE synthesis report.
Technical Report
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This is the final synthesis report of RISE workpackage #5, led by CENTRIM, Brighton. In this RISE micro-analysis context, a competence is defined as an ability of a firm - or some operating unit of a firm - to do something which either enables or sustains participation in a market on a 'qualifying' basis similar to other participants, allowing it...
Technical Report
Full-text available
This is the synthesis report of the RISE project - RTOs in the Service Economy. The RISE agenda has three components • Mapping the changing shape of innovation systems in the service economy, and addressing the diversity of national and sectoral arrangements • Examining and evaluating the working balance between contributions (including funding) of...
Technical Report
Full-text available
This is the final synthesis report of RISE workpackage 2, led by DIW, Berlin. Mike Hales is RISE coordinator, not an author; his name is included to enable the report to be uploaded to ResearchGate.
Technical Report
Full-text available
This document is the final synthesis report from wp1 of RISE, led by Dialogic (Utrecht) and TNO (Delft). Mike Hales is RISE coordinator, not an author; his name is included for purposes of uploading the report to ResearchGate.
Technical Report
Full-text available
This is the final synthesis report of RISE workpackage #3, led by NUTEK, Stockholm. Mike Hales is RISE coordinator, not an author. His name is included to enable the report to be uploaded to ResearchGate.
Technical Report
Full-text available
This is the synthesis report of RISE workpackage #4, led by STEP, Oslo. Mike Hales is RISE coordinator, not an author. His name is included to enable the report to be uploaded to ResearchGate.
Technical Report
Full-text available
The present case has been selected because it involves a substantial 'hard' element of material handling and factory or laboratory production. This is similar to some services provided by many RTOs - eg materials testing and analysis services, or configuration trials of process equipment and technical routines. The case also involves a significant...
Technical Report
Full-text available
This is Topic Paper #13 from the project Services In Innovation, Innovation In Services – Services in European Innovation Systems (SI4S). This project has been funded by the European Commission, through the Targeted Socio-Economic Research Programme (TSER), within Area I: Evaluation of science and technology policy options in Europe under contract...
Conference Paper
Full-text available
To speak of style - as in this conference's title, 'Styles of technological innovation' - takes us into a different world of managerial attention and intervention than if we speak of systems (for example, as in national systems of innovation). It is a world of 'soft' stuff which is diffuse and hard to handle, less available to bureaucratic or engin...
Conference Paper
Full-text available
This paper has two central topics. First: what is a project - specifically, a design project - and what can you do with one? And second, what is 'culture' and what do we mean to achieve by emphasising and addressing culture in contexts of software development and use? The paper concludes with some reflections on an emergent practical discipline tha...
Conference Paper
Full-text available
The paper explores the work that simple schematic images can do, as 'rhetorical technologies' for mobilising interpretative and collaborative labour downstream (as distinct from representing things, or 'capturing' outcomes of labour upstream). Winkhorst, in he title, refers to an example of rhetorical use of images to 'capture' an entity that has n...
Technical Report
Full-text available
Through an account of an industrial consultancy project this paper develops an analysis of a mode of R&D referred to as 'work practice R&D'. R&D of this kind is critical in a formal sense because it is reflexive (generating de-familiarised accounts of existing practice) and also in a practical sense in usual organisational settings, because it focu...
Conference Paper
In this paper, we explore the meanings of emergence in a current project between a university and a multinational company (referred to as ABC Global or ABC). Our obligation in this project is to research design, pilot and deliver version 2.0 of a development program for the top 400 managers in ABC, which will enable them to drive the business-effec...
Chapter
If the tool you’ve always used is a hammer, you tend to address everything as if it were a nail (Fig. 8.1). This chapter is about alternatives to “hammering style” for information systems professionals. My reading of Computer Supported Cooperative Work (CSCW) is that, despite the fuzzy edges of the field, work is clearly showing us that it’s not a...
Chapter
Full-text available
THIS CHAPTER MAPS SOME OF THE SHIFTING GROUND in the design of computer systems, and its implications for work organisation and women's skills. Here I discuss some of the limits of the British and European human-centred systems movement, from a personal background of fifteen years involvement, and with a feminist perspective. I suggest that it is n...
Chapter
Full-text available
This chapter draws lessons from five years' work on a major computer system design project in the social services department of a London Borough, covering the formative period from 1986.The project has been strikingly successful in delivery terms but this report is not simply a success story. In concluding, the paper explores some knotty issues in...
Conference Paper
Full-text available
The paper has the following subheads: Some traditions for addressing practice, Some different ways of dealing with some CSCW questions, Representing practices: systems/lifeworlds/institutions, and 'Supporting' work? or actively and intentionally changing work? For/with whom? To whose purposes?
Book
The issue of risk and social vulnerability has been examined from the standpoint of the limitations of a positivist/modernist attitude towards professional action and the limitations of an analysis based solely upon the concept of legitimacy. The terms 'social', 'society', 'vulnerability', and 'risk' were described and analyzed.
Article
The ISU design model is an 'architecture' designed to support a human resource approach to information systems development. The model emerged in a live project for a large local government client, and its particular shape derives from four major areas of concern: (1) quality, and the strategic management of resources; (2) client-led management of i...
Article
The ISU design model is an ‘architecture’ designed to support a human resource approach to information systems development. The model emerged in a live project for a large local government client, and its particular shape derives from four major areas of concern: (1) quality, and the strategic management of resources; (2) client-led management of i...
Chapter
Full-text available
The chapter presents two analyses of class and technological innovations. The first - innovations in newspaper printing and typesetting technology - examines conflicts between classes in the workforce. The second - the birth-control technology, Depo Provera - examines its multiple and contradictory use values for several classes of users. It closes...
Chapter
Full-text available
This is an extract from a digital version of the hard-copy volume by CSE Books, 1980. Available in print-on-demand or pdf eBook at <https://www.lulu.com/shop/search.ep?contributorId=1295273> This unique 'analytical autobiography’ is a travelogue of journeys in what the author calls class geography, of academic radicalism and professional employmen...

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Projects

Projects (4)
Archived project
NOTE : The project’s reports appear not to be listed in this interface here. To see them, view ‘Project log’. All 13 research outputs are listed in the log, as files uploaded to ResearchGate. Goal : - To investigate knowledge infrastructures, innovation intermediaries and institutional change in national systems of innovation, by researching activities of research and technology organisations (RTOs) in the UK, the Netherlands, Germany, Sweden, Norway and Portugal. - To explore a function- rather than a sector-based approach. - To develop an approach to innovation in economic clusters. - To explore mapping systems of innovation in terms of competence and activities of competence-supply (a performance-oriented 'resource' approach), as distinct from knowledge and the knowledge-intensity of organisations (a structure-oriented 'asset' approach). - To identify rationales for government involvement in the provision of knowledge-intensive business services (KIBS) and roles of government vis-a-vis KIBS and RTOs in systems of innovation.
Archived project
* To articulate practices from 'participatory design', 'human centred' design, 'work-oriented' design and computer-supported cooperative work with approaches to innovation strategy. * To develop 'culture' insights and facilitative traditions in contexts of organisational change, and to extend these to address challenges and changes to institutions of power and hegemony. * To promote values of self-management and quality of working life.