Michela Zambetti

University of Bergamo | UNIBG · Department of Management, Information and Production Engineering

The shift from product to service-centric manufacturing companies has been considerably fostered by technological advancements and Smart Connected Product (SCP) adoption. In particular, the data collected at customers' locations supports the definition of innovative Product-Service System (PSS) solutions, defined as Data-Driven PSSs (DDPSSs), which...

IoT solutions represent one of the most powerful approaches towards asset and maintenance management supporting a multi-user environment that can be adopted to monitor machine and guide decision-making at different levels. Several studies discussed the benefits that may be achieved, but few studies discussed how to implement such a complex process...

Nowadays, Internet of Things (IoT) platforms are becoming a huge opportunity for companies to collect data from connected machinery and analyse them to increase efficiency in production, optimize maintenance and introduce personalized service offerings. Specifically, multiple users can monitor real-time data and act based on updated information. Ne...

Sustainability has been always recognised as a critical factor for the future of our society and the recent advancement in the technology domain can help in achieving sustainable operations. In this paper, the benefits related to data gathering, real-time analysis and optimization are specifically emphasised. A discrete-event simulation model has b...

Despite the growing availability of data retrieved by connected products and the recognition of the value that data may provide into the servitization domain, the understanding of data-driven PSS (DDPSS) remains poorly covered from both the academic and the practitioners' perspectives. Notably, a univocal definition of the characteristics of data-d...

Sustainability has been always recognised as a critical factor for the future of our society and the recent advancement in the technology domain can help in achieving sustainable operations. In this paper, the benefits related to data gathering, real-time analysis and optimization are specifically emphasised. A discrete-event simulation model has b...

The explosion of digital technologies and data analytics capabilities are leading companies to rethink they offers and expand more than ever their business into the service domain. Specifically, considering manufacturers, the emerging possibility to connect products and create IoT architectures at the customer side, enable them to retrieve data flo...

With the digital revolution, the IoT (Internet of Things) platform approach emerges as a supportive way for the implementation of IoT platform-based Product-Service System (PSS) offerings. To exploit the full potential of the platform economy and considering the complexity of the multitude of different actors in all the lifecycle stages, value crea...

The advancements and adoption of digital technologies enable manufacturers to approach intelligent production and reach a higher level of automation in the wave of Industry 4.0. Even though manufacturing is at the center of this industrial revolution, the impact of digital technologies is more far-reaching: indeed, one of the biggest growth potenti...

The online meal order and delivery business has scaled up in the last few years. The delivery process is currently performed by self-employed contractors (i.e. cyclists); however, in the future, it might be performed using drones, as some pilot tests are currently experimenting with this possibility. This paper outlines a scenario in which a fleet...

In the wake of industry 4.0, many industries have started to pivot towards digital, collaborative, and smart manufacturing systems by connecting their machinery as part of the Internet of Things (IoT). IoT has the potential to provide visibility and improve manufacturing systems through data collection, analysis, and subsequent actions based on ins...

The adoption of Internet of Things and Cloud technologies in the context of Industry 4.0 provides manufacturing industries with the opportunity to collect data from multiple sources. Analytical tools and techniques can be then applied to support decision-making processes with valuable information. Industry 4.0 technologies have been implemented in...

With the advent of the 4th industrial revolution and unprecedented possibility to connect products to the internet, the capability of a firm to collect data and enhance service offering has expanded significantly. An enormous amount of data is generated from connected products and gathered from sensors; data is sent to the cloud via wireless networ...

The increasing availability of data gatherable from various sources and in several contexts, is forcing practitioners to find affordable ways to manage and exploit datasets. Within this context, machine learning (ML) - which can be described as a set of algorithms to analyse and process data to extract relevant features for clusterization, classifi...

The increasing availability of data, promised by the 4th industrial revolution wave, is challenging companies and organizations in diverse industry sectors to extract useful and actionable information. To this end, a vast array of data management strategies and new analytical methods is becoming available to the large audience of researchers and pr...

The remarkable developments in e-commerce offer more flexibility and alternative shopping experience to busy people, to such an extent that the best choice in the future for having a meal may be to have it delivered at home. Food ordering and delivery is not a recent business, but it scaled up in the last few years, thank to several successful “log...