Michael David Myers

Michael David Myers
University of Auckland · Department of Information Systems and Operations Management

PhD, University of Auckland

About

167
Publications
159,680
Reads
How we measure 'reads'
A 'read' is counted each time someone views a publication summary (such as the title, abstract, and list of authors), clicks on a figure, or views or downloads the full-text. Learn more
19,269
Citations
Introduction
Michael D. Myers is Professor of Information Systems in the Department of Information Systems and Operations Management at the University of Auckland Business School. His research focuses on digital transformation and the social and cultural aspects of information technology. He is a Fellow of the Association for Information Systems and a LEO award winner. He is currently Editor of the European Journal of Information Systems.
Additional affiliations
February 1989 - present
University of Auckland
Position
  • Professor
Description
  • I have taught various courses such as Strategic Information Systems, Management Information Systems, Organisations and Information Systems and Qualitative Research in Business and Management.
January 1989 - present
University of Auckland
Position
  • Qualitative research in information systems
Education
February 1981 - October 1984
University of Auckland
Field of study
  • Anthropology

Publications

Publications (167)
Article
While criteria or principles for conducting positivist and interpretive research have been widely discussed in the IS research literature, criteria or principles for critical research are lacking. Therefore, the purpose of this paper is to propose a set of principles for the conduct of critical research in information systems. We examine the nature...
Article
The purpose of this paper is to demonstrate the value of critical research for information and communications technology for development (ICT4D) studies. Most previous IS research on ICT4D projects is interpretive and has focused on the immediate organizational context, but there are very few critical studies that have engaged in macro sociopolitic...
Article
The formulation and implementation of a digital transformation strategy (DTS) has become a key concern for many pre-digital organizations across traditional industries, but how such a strategy can be developed remains an open question. We used interpretive in-depth case study research to study how a European financial services provider has formulat...
Article
Most information systems research until now has focused on information systems in organizations and their use by digital immigrants. Digital immigrants are those who were not born into the digital world—they learnt to use information systems at some stage in their adult lives. An underlying assumption of much of this research is that users ``resist...
Article
Purpose This paper aims to highlight the importance of the study of emotions in the successful implementation of information systems projects in developing countries. This paper studies one emotion, namely, anger, and discusses its detrimental impact on information system interventions. This paper suggests that controls are necessary for the manage...
Article
Full-text available
Article
Information and communications technology can be used to improve the social and economic situation in developing countries. However, a broad range of challenges has been identified, and one of these relates to the power asymmetries in developing countries. These power asymmetries are often deeply entrenched. We conducted an in-depth critical case s...
Article
Full-text available
This article is based on a panel discussion at the 2019 International Conference on Information Systems (ICIS) held in Munich, Germany. This panel was concerned with the ethics and politics of engagement with Indigenous peoples in information systems research. As members of a research team that have been studying the use of social media by Indigeno...
Preprint
Full-text available
This paper reports on a workshop hosted at the Isenberg School of Management-University of Massachusetts Amherst in August 2018. The workshop title, "Giving Voice to the Voiceless: The Use of Digital Technologies by Marginalized Groups," was organized to discuss how marginalized groups use digital technologies to raise their voices. At the workshop...
Article
Full-text available
This article reports on the 2nd Workshop of a World University Network (WUN) Research Development Funded project on “The trans-nationalisation of Indigenous movements: The role of digital technologies” at the University of Southampton, UK. The workshop explored interdisciplinarity and how interdisciplinary collaboration can help us to study complex...
Article
Full-text available
This paper reports on a workshop hosted at the Isenberg School of Management - University of Massachusetts Amherst in September 2018. The workshop title, “Giving Voice to the Voiceless: The Use of Digital Technologies by Marginalized Groups,” was organized to discuss how marginalized groups use digital technologies to raise their voices. At the wor...
Article
This article is a critique of Horst Treiblmaier's article that was published in the May issue of this journal, in which he discussed the relevance of Paul Feyerabend's philosophy for the field of information systems. Treiblmaier proposed epistemological anarchism, methodological anarchism, and -anything goes" as a guiding principle for IS. I disagr...
Chapter
This research aims to design and implement a framework and system platform for creating values-based digital games for the young. Studies show that many digital games include violence and about half of the violent incidents have negative repercussions such as increased aggression in the “real” world. This influential nature of digital games calls f...
Article
Control is vital for IS projects to be delivered on time and within budget. Control theory helps us better understand and explain control in information systems operations and development. However, simplistic notions about control do not correspond to how control actually works. We believe that a social perspective that sees controls as negotiated...
Article
The emergence of social media on the Internet provides an opportunity for information systems researchers to examine new phenomena in new ways. However, for various reasons qualitative researchers in IS have not fully embraced this opportunity. This paper looks at the potential use of social media in qualitative research in information systems. It...
Chapter
We suggest that a new type of information system appears to be increasing in importance, that of consumer information systems. Compared with traditional information systems development approaches, where the focus is on improving the efficiency and effectiveness of organizational processes, design for consumer information systems focuses more on the...
Chapter
Erratum to: E.H. Wynn et al. (Eds.) Global and Organizational Discourse about Information Technology DOI: 10.1007/978-0-387-35634-1
Chapter
Erratum to: O. Ngwenyama et al. (Eds.) New Information Technologies in Organizational Processes DOI: 10.1007/978-0-387-35566-5
Article
Knowledge portals (KPs) are highly integrative knowledge management systems (KMSs) that promise to improve the efficiency and effectiveness of the use of organizational knowledge. KPs have the potential to stimulate the processes of knowledge management and knowledge integration; improve communication and collaboration; and to increase the competit...
Article
The concept of ?the field? is significant in ethnographic research as well as qualitative research methods more generally. However, how a field researcher enters the field is usually taken for granted after gaining access to the field. We suggest that entrance is a distinct phase of fieldwork that differs from negotiating access. Entrance is not a...
Article
Purpose – The purpose of this paper is to reflect on the progress that has been made in qualitative research in the field of information systems (IS) and across management and organizational studies more generally. Design/methodology/approach – This paper is an opinion piece based on the author’s experience as a qualitative researcher. Findings –...
Conference Paper
Full-text available
Many organisations are starting to use social media for business purposes, although some industries are more advanced than others. This paper looks at the banking industry, and focuses specifically on how senior executives in this industry perceive social media and its value. Hence this paper is an exploratory interpretive study of the attitudes of...
Article
Until recently, most ethnographic research in information systems has been based on the traditional anthropological model of ethnography. In this traditional model of ethnography, one of the most important data-gathering techniques is participant observation. The ethnographer observes and participates but does not actively seek to change the situat...
Conference Paper
This paper seeks to place the phenomenon of technology within the context of everyday practices using the logic of practical rationality. We draw some insights from our ethnography of young professionals and shed light on their everyday technological practices by invoking the concept of entwinement from hermeneutic phenomenology. Our findings revea...
Article
Over the past decade design science research (DSR) has re-emerged as an important research paradigm in information systems. However, the current recommended approaches to conducting design science research do not consider ethics. Hence the purpose of this paper is to begin a debate about the need for ethical principles in DSR in IS. In order to sta...
Conference Paper
Full-text available
In this paper we introduce Johan Huizinga's ludic perspective to information systems research with the aim to understand large complex social phenomena, specifically how the younger generation interacts with technology in their everyday organizational practices. Against an anthropological background, we employ Huizinga's ludic approach to grasp eve...
Conference Paper
Full-text available
The field is where an ethnographer does the fieldwork, yet a discussion of one's entrance into the field is essentially overlooked in the IS research literature. This paper suggests that entrance into the field can be seen as a rite of passage into a practice world. Using phenomenological hermeneutics, we direct the focus to everyday being-in-the-w...
Conference Paper
Full-text available
Recently some Information Systems researchers have suggested that the younger generation engage with information technologies in a different way from the older generation. To gain a deeper understanding of this phenomenon, we have been conducting ethnographic research on the technological practices of young professionals within an organizational co...
Article
Full-text available
Information systems success and failure are among the most prominent streams in IS research. Explanations of why some IS fulfill their expectations, whereas others fail, are complex and multi-factorial. Despite the efforts to understand the underlying factors, the IS failure rate remains stubbornly high. A Panel session was held at the IFIP Working...
Conference Paper
Full-text available
This paper focuses on the design and implementation of Organisational Ubiquitous Information Systems for Digital Native and Digital Immigrant users. Organisational Ubiquitous Information Systems refer to information systems available through many devices such as smart phones that are used by employees of an organisation anytime and anywhere to achi...
Article
The article looks at the differences between “digital natives” and “digital immigrants.” Digital natives are the new generation of young people born into the digital age, while “digital immigrants” are those who learnt to use computers at some stage during their adult life. Whereas digital natives are assumed to be inherently technology-savvy, digi...
Article
Full-text available
In recent years India has become the information technology (IT) offshoring destination of choice for many Western organizations. From the perspective of vendor organizations in India, however, the IT offshoring phenomenon is more than just a business relationship with Western firms. It is also embedded within the context of the longstanding imbala...
Conference Paper
Information systems projects in developing countries continue to fail. Our research aims to understand some of the major issues that negatively impact the success of public sector information systems projects in developing countries. For this, we conducted a qualitative study of a state agricultural marketing board in India. The board initiated an...
Conference Paper
Full-text available
Digital natives are those who have grown up in a digital world where the use of information and communications technologies is pervasive and ubiquitous. Digital immigrants are those who learnt to use computers at some stage during their adult life. This paper discusses the design of Organisational Ubiquitous Information Systems for digital natives...
Article
We suggest that a new type of information system appears to be increasing in importance, that of consumer information systems. Compared with traditional information systems development approaches, where the focus is on improving the efficiency and effectiveness of organizational processes, design for consumer information systems focuses more on the...
Article
This paper looks at Knowledge Management Systems (KMS) from the perspective of critical research. Using the concepts of ‘gaze’ and ‘face’, we examine the development and use of a web-based KMS in Taiwan. The findings indicate that, although a web-based KMS was developed to enable knowledge sharing, the capabilities for surveillance inherent in the...
Conference Paper
Full-text available
Recently it has been suggested that "digital natives", a generation of young people born into the digital age, are inherently technology-savvy. If this suggestion is correct, there could be profound implications for Information Systems research, which traditionally has conducted empirical research on "digital immigrants". This paper looks at whethe...
Conference Paper
Full-text available
Virtual worlds provide new forms of social interaction. They offer alternative spaces where social functions can be carried out in online three-dimensional virtual environments. One social phenomenon which has moved into the virtual world is the social movement, which are an important means of bringing out social, cultural and political changes thr...
Conference Paper
Full-text available
A deep understanding of stakeholder strategies can be a powerful tool in helping IS researchers understand the realities of IS design and implementation in developing countries. We discuss the strategies used by stakeholders during the implementation of the first state government owned agricultural marketing information system project in India. Our...
Article
Purpose – The introduction of competitive tendering and contracting and a lack of transparent funding processes has seen a move towards greater contestability of services in the nongovernment organization (NGO) sector. To ameliorate this situation requires a sound understanding of knowledge management (KM) practices. However, not all NGOs have been...
Article
Purpose – The purpose of this paper is to analyze the types of research published in the Association for Information Systems (AIS) basket of top journals. Design/methodology/approach – This paper uses bibliographic analysis to analyze all the articles that were published in the AIS basket of top journals over a ten‐year period, from 1998 to 2007....
Conference Paper
Full-text available
Virtual worlds provide new forms of social interaction. They offer alternative spaces where social functions can be carried out in online three-dimensional virtual environments. In this paper we explore how collective action on a global scale is enabled by these virtual worlds. We used qualitative research to examine the organization of one social...
Conference Paper
Full-text available
Virtual worlds are online three-dimensional worlds that are often constructed to look much like the real world. As more people begin to use these virtual worlds, virtual communities are emerging enabling various social activities and social interactions to be conducted online. Based on a literature review of social movements, virtual communities an...
Conference Paper
Full-text available
This paper focuses on how we can design Ubiquitous Information Systems (UIS) for digital natives. Digital natives are those who have grown up in a digital world, where the use of information and communications technologies is pervasive and ubiquitous, and where these technologies are used in organisational and personal contexts. Digital natives, un...
Conference Paper
Full-text available
Organizations have used numerous sourcing strategies to lower IT costs and improve IT service levels. However, a number of these sourcing strategies have failed to deliver on their expected outcomes. Multisourcing has been advanced as a form of sourcing which addresses the deficiencies of other failed strategies. Through our case study of Fonterra,...
Article
C. Urquhart, H. Lehmann and M. Myers. Putting the theory back into grounded theory: guidelines for grounded theory studies in information systems. Information systems journal, 2009. Published by and copyright Wiley-Blackwell Publishing. The definitive version of this article is available from http://www.blackwell-synergy.com/ Over the past decade,...
Article
Full-text available
What do we like about the IS field? This article is based on a panel discussion at the 2009 International Conference on Information Systems (ICIS) held in Phoenix, Arizona. The panel was sponsored by the Senior Scholars’ Consortium. Given the recent enrollment downturn in IS programs and concerns expressed by some about the strength of the field, t...
Conference Paper
Full-text available
Design science research (DSR) is a relatively new approach in information systems research. A fundamental tenet of DSR is that understanding comes from creating information technology artifacts. However, with an increasingly connected and globalized world, designing IT artifacts for a multicultural world is a challenge. The purpose of this paper, t...
Conference Paper
Full-text available
This panel will present a high-level examination of the research papers that have appeared in proceedings of the International Federation for Information Processing Working Group 8.2, which addresses the interaction between information systems and the organization. More specifically, Working Group 8.2 is “concerned with the generation and dissemina...
Conference Paper
Full-text available
Virtual worlds provide new forms of collaboration and social interaction. The World of Warcraft (WoW) is one such virtual world. It is the most popular example of what is called a Massively Multiplayer Online Role Playing Game (MMORPG). In this paper, we analyze players' outcomes with WoW using chaos theory. Our paper suggests that players are high...
Conference Paper
Full-text available
A new reflexive discourse is emerging in the IS research community concerning how we, as academic scholars in the Information Systems field, set and pursue our research agendas. How should we choose our research topics, how should we conduct our research, and how should we communicate our research results? This article is based on a panel discussio...
Article
Building on neo-institutional theory and theories of innovation and diffusion, recent work in the field of management has suggested that management research and practice is characterized by fashions. A management fashion is a relatively transitory belief that a certain management technique leads rational management progress. Using bibliographic res...
Article
Full-text available
There are a growing number of information and communications technologies (ICT) initiatives in developing countries. These initiatives are usually undertaken on the basis that they are important for social and economic development. However, one barrier to the efficient utilisation of ICT in developing countries is the relatively low level of inform...
Conference Paper
Full-text available
In 2007 the Association for Information Systems announced that “a basket” of six journals should be considered as the top journals in the IS field. This list of journals was adopted based on a recommendation from the IS Senior Scholars Forum. One notable feature of the AIS list of journals is that it recognizes the topical, methodological, and geog...
Book
"In this graduate level text, Michael Myers brings a wealth of insight to the research process. Combining abstract and theoretical considerations with those of a practical nature, such as tips for interviewing or for the final stage of writing up, Myers establishes an expansive resource for those involved in qualitative research that will aid them...
Article
Despite the proliferation of information technology, the implementation of information systems remains problematic. Many systems fail to live up to expectations and some end up as disasters. Research on implementation has been conducted for the past two decades, but no theoretical framework for IS implementation has been widely accepted. This paper...
Article
Full-text available
We suggest that a new type of information system appears to be increasing in importance, that of consumer information systems. Compared with traditional information systems development approaches, where the focus is on improving the efficiency and effectiveness of organizational processes, design for consumer information systems focuses more on the...
Chapter
It is generally accepted that knowledge has become a third major factor of production, in addition to the traditional factors—labor and capital. Information technology production is a significant factor in the knowledge economy both because it is a major enabler of that economy and because it is itself highly knowledge intensive. Many countries aro...
Article
The qualitative interview is one of the most important data gathering tools in qualitative research, yet it has remained an unexamined craft in IS research. This paper discusses the potential difficulties, pitfalls and problems of the qualitative interview in IS research. Building on Goffman’s seminal work on social life, the paper proposes a drama...
Chapter
Full-text available
Action research is a qualitative research method that emphasizes collaboration between researchers and practitioners. The process of action research requires that choices be made determining how power is balanced in various ways between researchers and their collaborators within the host organization. We discuss three aspects of power: the procedur...
Article
Full-text available
In this interview with Miltiadis Lytras, the President of the Association for Information Systems, http://www.aisnet.org, Professor Michael Myers, provides his thoughts about the discipline of Information Systems.
Chapter
It is generally accepted that knowledge has become a third major factor of production, in addition to the traditional factors—labor and capital. Information technology production is a significant factor in the knowledge economy both because it is a major enabler of that economy and because it is itself highly knowledge intensive. Many countries aro...
Chapter
Full-text available
What has IFIP contributed to the field of information systems and organizations through the activities of Working Group 8.2, its central working group in information systems? What has WG 8.2 delivered to its constituents? What have the results and impacts of the WG 8.2 been on the larger community? This panel will not shy away from controversy as i...
Article
It is generally accepted that knowledge has become a third major factor of production, in addition to the traditional factors — labor and capital. Information technology production is a significant factor in the knowledge economy both because it is a major enabler of that economy and because it is itself highly knowledge intensive. Many countries...
Chapter
Full-text available
This paper discusses some of the difficulties and challenges that an information technology (IT) firm in a developing country faces in its attempt to become a global player. In 1999, the firm KnowICT embarked on a strategic project called Knowledge Management (KM), whose main purpose was to unify and integrate knowledge that resided in the various...
Article
Much of the literature on enterprise systems implementation suggests that ERP systems should support the strategic objectives of the organization. In fact some ERP vendors tend to assume that implementing their products is a straightforward translation from strategy to IT-enabled business processes. But the strategic management literature reveals t...