Michael Fellmann

• Prof. Dr., M. A.
• Professor (full) at University of Rostock

Describes a successive procedure and its application to systematically build queries for literature search. The goal is to create a query that extensively covers a topic, effectively filters relevant works, and is concise (i.e., does not contain unnecessary terms) and balanced (i.e., not just a single specific term leads to a dramatic reduction of...

We have adapted the battery scale - a single-item pictorial scale of energetic activation - to many commonly spoken languages (e.g., Chinese). If you want to apply the battery scale in a language other than English, please take a look at the list of translations provided in the open science framework folder. If your target language is not listed fe...

The changing world of work is leading more and more people to reflect on the meaning and organization of their work. Increased flexibility allows individuals to define and shape their own jobs. However, adapting one’s job, which is referred to as job crafting, is a challenging manual task since many variables can be modified with unclear dependenci...

The rapid digitalization of the mobility and transport ecosystem generates an escalating volume of data as a by-product, presenting an invaluable resource for various stakeholders. This mobility and transport data can fuel data-driven services, ushering in a new era of possibilities. To facilitate the development of these digitalized mobility servi...

Innovation management is an essential prerequisite for the effective and efficient generation, planning, and implementation of ideas and thus for the further development of companies in a dynamic market and competitive environment. In order to investigate the internal innovation potential of production and service companies, this article examines b...

Sedentary behavior in office environments has become a widespread concern due to its negative impact on individuals’ health and well-being. This study not only addresses this issue by providing details about the musculoskeletal disorders pertinent to the wrist, shoulders, and neck that can develop due to immobility or prolonged sitting in front of...

For developing process-oriented capabilities and henceforth advancing digitization, there is a need to structure and formalize the processes in the domain of social services to an extent where it can support social workers. Processes in social services are challenging to model due to their unstructuredness and knowledge-intensity; they require high...

Research has repeatedly demonstrated that fostering employees' psychological well-being is linked to several positive outcomes, both for the employee and the organization, and yet, it has rarely been considered as a design goal, especially when it comes to developing digital solutions to assist employees in their everyday tasks. In this paper, we t...

One of the most important things for successful projects is communication. Especially in agile software development face-to-face communication plays a central role. Face-to-face conversations are also one of the most direct and most emotional forms of human interaction. Facial expressions communicate emotions to others and can have a strong impact...

The modern working world offers much flexibility and freedom, but also suffers from work intensification, constant time pressure and an increase of mental illnesses and burnout. Moreover, “healthy” working habits that ensure long-term productivity and well-being increasingly can no longer be prescribed by managers in a top-down fashion, since they...

Higher levels of personal energy are related to higher well-being, productivity, creativity, and better mental health. Thus, systems supporting employees to self-manage their energy at work might be a straightforward instrument of sustainable health promotion and performance maintenance. However, assistance for energy self-management is still in it...

Compliance in business processes has become a fundamental requirement given the constant rise in regulatory requirements and competitive pressures that have emerged in recent decades. While in other areas of business process modelling and execution, considerable progress towards automation has been made (e.g., process discovery, executable process...

Though modeling tools are developing fast, today, enterprise modeling is still a highly manual task that requires substantial human effort. Today, human modelers are not only assigned the creative component of the process, but they also need to perform routine work related to comparing the being developed model with existing ones. Larger amount of...

Nowadays, many organisations steadily have to face new challenges due to an increasing competition, new technologies and manpower shortage. While dealing with this growth of challenges and confronting employees with higher demands, organizations have to pay attention to employees’ personal resources that are connected to their well-being and health...

Automated Driving (AD) can free users from driving and create time for their disposal. However, since manufacturers increasingly target a wide customer range with AD, such systems and their User Interfaces (UI) must accommodate different user characteristics and preferences. This paper aims to analyze the effects of individual characteristics on th...

Health assistant tools at the workplace may contribute to preventing work-related absenteeism, increasing overall employee satisfaction, and reducing the costs of sickness or presenteeism in the long term. The tools may be integrated into a digital corporate health management strategy. Despite their huge potential, a major drawback of common tools...

Die Geschäftsprozesse von sozialen Dienstleistungsunternehmen weisen Eigenschaften von flexiblen, schwach strukturierten und wissensintensiven Prozessen auf. Für die modellbasierte Unterstützung solcher Prozesse wird die Verwendung von deklarativen Notationen empfohlen, wie z.B. CMMN oder ConDec. Im praktischen Einsatz haben sich jedoch Schwächen d...

Usability is considered a major success factor for current and future decision support systems. Such systems are increasingly used to assist human decision-makers in high-stakes tasks in complex domains such as health care, jurisdiction or finance. Yet, many if not most expert systems—especially in health care—fail to deliver the degree of quality...

Process modeling is used to understand a business process and to document requirements, but is mostly formalized and limited to modeling experts. This can be a problem when designing interactive systems that incorporate AI elements, since the design can fail to take into account tacit knowledge and context-specific requirements of people that execu...

Modern information technology has a high potential to assist people in their daily life via assistance systems. However, such systems surprisingly still lack appropriate solutions tackling the challenges of modern work-life. By now, work aspects such as productivity have been considered mainly separately from other aspects such as one’s health and...

Emotion recognition based on facial expressions is an increasingly important area in Human-Computer Interaction Research. Despite the many challenges of computer-based facial emotion recognition like, e.g., the huge variability of human facial features, cultural differences, and the differentiation between primary and secondary emotions, there are...

A Correction to this paper has been published: 10.1007/s12599-022-00743-1

Participatory Budgeting (PB) empowers the constituents to decide on how to spend a part of the public money. The citizens create proposals, which are then (if they are within the given rules of the PB) voted on by the public. It is believed that PBs strengthen democracy and increase the efficiency of public spending. Information and communication t...

A common theme across phenomena like vitality, vigor, and fatigue is that they all refer to some aspect of energy. Since experience sampling methodology has become a major approach, there is a significant need for a time-effective and valid measure of energetic activation. In this study, we develop and examine the validity of a single-item pictoria...

Intelligent assistants are an increasingly commonplace class of information systems spanning a broad range of form and complexity. But what characterizes an intelligent assistant, and how do we design better assistants? In the paper, the authors contribute to scientific research in the domain of intelligent assistants in three steps, each building...

While the current pandemic amplifies the trend of highly self-responsible and flexible work, many employees still struggle addressing the resulting self-management challenges like balancing strain and recovery. Maintaining health of employees is a major concern of organizations to remain competitive, but in the context of highly individual work, th...

Today, enterprise modeling is still a highly manual task that requires substantial human effort. Human modelers are not only assigned the creative component of the process, but they also need to perform routine work related to comparing the being developed model with the existing ones. Although the huge amount of information available today (big da...

In theory, ontology-based process modelling (OBPM) bares great potential to extend business process management. Many works have studied OBPM and are clear on the potential amenities, such as eliminating ambiguities or enabling advanced reasoning over company processes. However, despite this approval in academia, a widespread industry adoption is st...

Als Nutzer eines Fahrzeuges Teile der Fahraufgabe oder sogar die vollständige Kontrolle über ein Fahrzeug an Fahrerassistenzsys-teme zu delegieren, ist technisch ein Meilenstein in der Automo-bilentwicklung. Gleichwohl ist es für Nutzer ungewohnt und erfordert ein hohes Maß an Vertrauen und Akzeptanz. Daher ist es von hohem Interesse für Wissenscha...

Vehicle data can enable novel, data-driven services that will potentially lead to an increase in comfort, efficiency, and security. However, it is highly uncertain if and to what extent a data-driven automotive service ecosystem is viable and will emerge in the future. Furthermore, it is a challenge to analyze central aspects of this ecosystem s...

The creation of data-driven services generates new value streams, leading to the emergence of new actors and ultimately to new market configurations. In the automotive industry, the data generated by vehicles during use paves the way for new types of data-driven services. Based on interviews with eleven prominent experts of the Central European aut...

Der Beitrag identifiziert die in der Informatik weit verbreiteten Entwurfsmuster als Mechanismus zur Lösung wiederkehrender Probleme und überträgt diesen in den Bereich der ethischen Gestaltung von Informationssystemen. Er diskutiert Mechanismen zur Auswahl und Anwendung ethischer Prinzipien und leitet exemplarisch sechs Muster ab, mit denen ethisc...

In theory, ontology-based process modelling (OBPM) bares great potential to extend business process management. Many works have studied OBPM and are clear on the potential amenities, such as eliminating ambiguities or enabling advanced reasoning over company processes. However, despite this approval in academia, a widespread industry adoption is st...

With the ongoing spread of smart devices, self-tracking increasingly finds its way into everyday use. Even a community has formed around it, called the “Quantified Selfers”. A pivotal question to further develop appropriate tools tailored to people’s needs in the future is: For what purposes do people try to systematically track their data digitall...

Personal Services are directed at enhancing a client’s mind or body and often require flexibility for reaching service delivery goals. While often unstructured text data is created as part of this work e.g. due to documentation duties, existing information systems and process analysis methods do not leverage this process-related knowledge asset. As...

In diesem Beitrag stellen wir eine Customer Journey im Kontext eines beispielhaften Bürgerhaushaltsprozesses (englisch „Participatory Budgeting“ oder PB) dar. Für unsere fiktive Persona „Gabi Müller“, wohnhaft in Bützow (Mecklenburg-Vorpommern), gehen wir auf sämtliche Kontaktpunkte (online und offline) mit dem neu gestalteten Bürgerhaushalt ein –...

Researchers often face challenges already in the early stages of a literature review, and thus, struggle in getting started with the search and in organizing the process. This starting point is however of great relevance because design decisions such as in terms of corpus creation have impacts on the entire results of the review. By following the d...

Digitalization of work increasingly receives attention due to the wide spread of easy to use mobile computing devices. However, it remains unclear how the potential of ubiquitous information systems can be tapped in domains with less formal structured processes such as in personal services. Up to now, concepts such as Adaptive Case Management have...

In der heutigen durch komplexe Produkte, kurze Produktlebenszyklen und eine hohe Wettbewerbsintensität gekennzeichneten Unternehmenswelt kommt der Innovation von Produkten, Dienstleistungen oder Unternehmensprozessen ein hoher Stellenwert zu. Trotz dieser hohen Bedeutung des Innovationsgeschehens werden IT-gestützte Innovations- und Ideenmanagement...

The importance of involving enterprise stakeholders in organizational transformation and development processes has been acknowledged in many scholarly publications in the context of business information systems research. Method and tool support for this is particularly explored and provided by the field of participatory enterprise modelling (PEM)....

The quantify-everything trend has reached the automotive sector while digitalization is a still the major driver of innovation. New digital services based on vehicle usage data are being created for different actors and purposes, e.g. for individual drivers who want to know about their own driving style and behavior or for fleet managers who want t...

Die Workshopserie "Smart Collaboration" (2019-2020) bzw. Smart Factories" (2014-2018) findet 2020 bereits zum siebten Mal statt. Aus diesem Grund möchten wir die Gelegenheit nutzen, zurück zu blicken und über die Entwicklung des Workshops und dessen Fokus zu reflektieren. Hierzu greifen wir auf jene 66 Beitragseinreichungen zurück, die als Teil der...

Zusammenfassung Personenbezogene Dienstleistungen in der Kinder- und Jugendhilfe stellen in Deutschland einen erheblichen Anteil der nachgefragten Dienstleistungen sowie einen bedeutenden Wirtschaftszweig dar. Sie zeichnen sich durch die Interaktion verschiedener Individuen innerhalb komplexer sozialer Prozesse aus. Dabei besteht im täglichen Arbei...

Today’s working world can be characterized by an increase in flexibility, complexity and speed. For employees and organizations as a whole, it is challenging to keep pace to market requirements while at the same time retaining health, productivity and well-being of their employees. In this paper, we focus on human energy as one particularly relevan...

Individual resource status plays a major role in the literature on employee strain and recovery. Many theoretical accounts draw on the analogy between humans and batteries to describe the ups and downs in individual resource status over time. Taking the battery-metaphor literally, we have developed a pictorial scale to capture momentary resource st...

Zusammenfassung Durch die Verfügbarkeit und Leistungsfähigkeit neuartiger Hardware sind zunehmend die Voraussetzungen gegeben, Technologien der erweiterten Realität (Augmented Reality) in der Montage, bzw. dem Zusammenbau von Produkten einzusetzen. Dabei handelt es sich beispielsweise um in das Sichtfeld eingeblendete 3D-Explosionszeichnungen oder...

Today's working world can be characterized by an increase in flexibility, complexity and speed. For employees, it is challenging to keep pace to dynamic professional requirements and to constantly collect and prioritize necessary tasks in order to stay well-organized. While there is a plethora of IT-supported to-do lists that help to remember impor...

Connected mobility is not only a future market, but also holds great innovation potential. The analysis of vehicle telematics data in the cloud enables novel data-driven services for several stakeholders, e.g. a mobile application for the driver to obtain his driving style. This inevitably leads to privacy concerns and the question why and when are...

In view of the ongoing alarming numbers of incapacity to work due to mental illness, it is important to pay attention to the factors that maintain long-term productivity of the individual. Recent research is concerned with examining relevant parameters that are measurable through technology and play a role for recognizing productivity factors such...

Resource theories are dominant models in the domain of occupational stress and recovery. Numerous papers on strain and recovery either expclitly or implcitly draw on the metaphor of batteries to describe the ups and downs in individual resource status over time. This metaphor is ubiquituous in common sense, too. Taking the battery-metaphor literall...

Nowadays, workload is constantly growing and competition brings pressure on employers and employees. In addition, more and more people have mental challenges. Meanwhile digital health apps become more and more a trend. However, it is a complex task to set up an application for described problems. The purpose of this paper is to analyze various pers...

Patterns-descriptions of proven and well-documented solutions for recurring problems-have gained widespread interest and acceptance in the area of business process modeling. In the past years, a large number of such patterns have been documented in the literature. However, it is still difficult to find patterns that can be useful in a given context...

Einleitung Medizinische Entscheidungen sind nicht nur komplex, sie sind auch schwer in Entscheidungsmodellen darzustellen. Dabei spielt die Darstellung von transparenten Therapieentscheidung eine immer größere Rolle, nicht nur, um seine eigenen Entscheidungsmuster zu überprüfen, sondern auch um die S3 Leitlinie anzuwenden und mit dem Erfahrungswiss...

Patterns have been proven to be useful for documenting reusable solutions to common problems. A recently published bibliography of business process model patterns shed light into the various types of patterns by providing a systematic categorization of these patterns. In this way, such classification improves the understanding of business process m...

Driver distraction is a major challenge in road traffic and major cause of accidents. Vehicle industry dedicates increasing amounts of resources to better quantify the various activities of drivers resulting in distraction. Literature has shown that significant causes for driver distraction are tasks performed by drivers which are not related to dr...

High workload, complex and knowledge-intense tasks as well as increased expectations in respect to flexibility and timeliness give rise to work intensification. This can lead to permanent stress causing serious health problems. Thus, it is a major concern to take measures against stress in order to maintain workers’ health and productivity. While i...

During almost half a century, patterns have gained widespread interest and acceptance in various domains. Originating from architecture, patterns are nowadays also suggested as solution templates for various problems related to business process management. Due to the abundance of pattern works, getting an overview on available works or searching fo...

Vehicle data is a valuable source for digital services, especially with a rising degree of driving automatization. Despite regulation on data protection has become stricter due to Europe’s GDPR we argue that the exchange of vehicle and driving data will massively increase. We therefore raise the question on what would be a privacy-preserving way of...

Durch die Einführung neuer Methoden und Werkzeuge oder die Veränderung von Arbeitsprozessen, werden neue Anforderungen an die davon betroffenen Mitarbeitenden gestellt. Das kann deren Produktivität, kognitive Performance oder Stresslevel beeinflussen. Um solche Veränderungen erfolgreich umsetzen zu können und gleichzeitig hohe Wirkungen mit geringe...

The development of the knowledge-based society and ubiquitous information technology offer individuals a variety of personal and professional possibilities. At the same time, increasing flexibility in modern everyday life can lead to high working pressure and blurring boundaries between life domains. Thus, self-management skills steadily grow in im...

People are increasingly exposed to stress these days. There are numerous possible triggers for stress, e.g. multitasking or frequent interruptions. Although stress cannot be considered fundamentally negative, high stress levels can lead to negative health effects like depression or burnout. Therefore, it is important to act early in order to preven...

In today’s working world, work intensification and blurring boundaries between life domains pose major challenges. Stress resulting from high working pressure combined with a lack of opportunities for recre-ation can cause serious physical and mental health problems. As sensor technology has become ubiqui-tous and enables new kinds of data collecti...

Purpose Patterns have proven to be useful for documenting general reusable solutions to a commonly occurring problem. In recent years, several different business process management (BPM)-related patterns have been published. Despite the large number of publications on this subject, there is no work that provides a comprehensive overview and categor...

In accounting, cost theory, and other areas of economics, different conceptualizations of the term “value” exist and different approaches for how to determine value have been proposed. Context-awareness is supposed to create benefits for enterprises with respect to flexibility of business services and robustness with respect to adaptation. But how...

Through growing use of the Internet and extensive access to publications and information, reviewing literature that addresses a certain topic or domain becomes increasingly complex. Systematically searching in particular is an essential task during a literature review because it requires fundamental decisions (e.g., choose search items) that affect...

As modern cars have transformed to computers on wheels, digitalization is an important driver of service and business innovation within the automotive domain. As a new class of information systems (IS), vehicle information systems (Vehicle IS) are enabled through the data generated by a plethora of different sensors within modern vehicles, meshed u...

Recommender systems are in widespread use in many areas, especially electronic commerce solutions. In this contribution, we apply recommender functionalities to business process modeling and investigate their potential for supporting process modeling. To do so, we have implemented two prototypes, demonstrated them at a major fair and collected user...

The manual construction of business process models is a time-consuming, error-prone task and presents an obstacle to business agility. To facilitate the construction of such models, several modeling support techniques have been suggested. However, while recommendation systems are widely used, e.g., in e-commerce, these techniques are rarely impleme...

Transparent decisions and its documentation of breast cancer patients’ therapy are getting more important especially since modern therapeutic approaches favor personalized forms of treatment. The medical decisions for a treatment are very complex, because there are rules and different options for each patient. To support the decision process, we an...

Increasingly, production processes are enabled and controlled by Information Technology (IT), a development being also referred to as “Industry 4.0”. IT thereby contributes to flexible and adaptive production processes, and in this sense factories become “smart factories”. In line with this, IT also more and more supports human workers via various...

Recommender systems are in widespread use in many areas, the most prominent being e-commerce solutions. In this contribution, we apply recommender functionalities to business process modelling (BPM) and investigate their potential to improve process modelling. To do so, we have implemented two prototypes. With the help of the prototype systems that...

Industrie 4.0 steht für eine neue Stufe der Integration der IT in industrielle Produktionsprozesse. Am Beispiel der Lebensmittelbranche können durch neue Hard- und Softwarekomponenten cyber-physische Produktionssysteme (CPPS) entstehen, die erstmals eine lückenlose Nachweisbarkeit innerhalb der Erzeugungsprozesse sicherstellen. Zudem können Fälschu...

Plattformstrategien sind in der Produktentwicklung als Flexibilisierungswerkzeug anerkannt. Aber auch die Dienstleistungsforschung entwickelt zunehmend Interesse an derartigen Modularisierungskonzepten und identifiziert, insbesondere mit Aufkommen der kontextbezogenen Smart Services, vielversprechende Anwendungsfelder für die Entwicklung von Dienst...

While a large number of business process model patterns have been suggested in the literature, it is currently difficult to find patterns that might be useful in a given context. The reason is that the relevant publications are spread in various journals and other types of publications, and there is no guidance for locating a pattern that can be us...

This paper describes the foundations of smart business process management and serves as an editorial to the corresponding special issue. To this end, we introduce a framework that distinguishes three levels of business process management: multi process management, process model management, and process instance management. For each of these levels w...

Zusammenfassung Im Kontext der ,,Industrie 4.0“ werden Datenbrillen häufig als innovative Endgeräte angeführt, weil sie große Potenziale besitzen, die Informationsversorgung bei der Arbeit zu verbessern, ohne den Produktionsmitarbeiter in seiner Bewegungsfähigkeit einzuschränken. So können Datenbrillen dazu genutzt werden, Checklisten und Arbeitsan...

In business process modeling, semi-formal models typically rely on natural language to express the labels of model elements. This can easily lead to ambiguities and misinterpretations. To mitigate this issue, the combination of process models with formal ontologies or predefined vocabularies has often been suggested. A cornerstone of such suggestio...

Business process models are important for the design and implementation of process-aware information systems. Up to now, process models are represented predominantly as semi-formal models. Such models rely on the natural language to describe the models content via labels associated to the model elements. Due to the ambiguities of natural language,...

The purpose of this paper is to analyze the landscape of workplace health promotion applications. We analyze the contributions that consider this type of apps and their use. Therefore, the published research is summarized by a literature review presenting an overview. The findings are categorized in various clusters. As a result, it was possible to...

In most economic sectors organizations face rapid environmental changes like regulations. Such changes can force them to adjust both their organizational and operational structure. For instance, in the energy utility sector numerous developments moved German Public Utilities (PUs) towards a liberalized market. Nowadays PUs have to stay competitive...