Meena Scindia Chavan

• Bcom Mcom PhD( International Entrepreneurship) SFHEA
• Associate Professor at Macquarie University

Abstract The paper examines the current trends in India’s urbanization, a country known to be the second most populous country in the world. It aims to explore whether India, with its prevailing urban physical infrastructure bottlenecks and targeted policies to overcome the same, is equipped enough to sustain a growing urban population. Due to the...

Small and medium-sized enterprises (SMEs) are a significant source of employment for many people in developing and developed economies. However, one of the significant constraints that SMEs face is limited access to finance. Governments and financial institutions need to understand how SMEs access finance so that financial access for SMEs can be be...

Abstract This research examines the perceptions of ‘Millennials’ on cyberloafing, as a form of workplace deviance, and uncovers their rationale for cyberloafing to better understand, how organisations can mitigate this issue. Employing a qualitative research methodology, a total of 90 semi-structured interviews were conducted. Results suggested tha...

Extant literature on immigrant family businesses (IFBs) refers to the vital role of embeddedness in their success. Yet, little is known about how embeddedness evolves from family to global and how it helps IFBs to establish themselves in a host country, survive the related challenges, and thrive in the international market. By drawing on the lived...

The recent acceleration in the international expansion of digital platform-based firms (DPFs) is changing the global business landscape. A limited but growing number of studies have begun exploring the nuances of DPFs and their unique internationalization processes. However, looking across research domains, the body of literature is substantial, al...

PURPOSE: The aim of this paper is to explore the internationalization of digital platform firms, specifically to investigate the advantages digital platform firms build during the internationalization journey, which helps them overcome the liability of foreignness. More importantly, drawing on network theory and Luo’s framework of new OLI advantage...

Drawing on the experiences of 18 Australian Indigenous female entrepreneurs (AIFE), we use a grounded theory approach to understand their entrepreneurial development in the face of adversity. Informed by the concept of adversity quotient (AQ), our findings reveal that Indigenous female entrepreneurs do experience a range of adversities stemming fro...

The dynamic world we live in requires that traditional international business theories be revisited to obtain insights into the internationalization of emerging market ibusiness firms (EMIFs). Research states that an ibusiness firm’s internationalization process is distinct and faster because users co-create content through interactions among thems...

The objective of this study is to explore the enablers and inhibitors of AI‐enabled drone adoption for manufacturing process audit using a mixed‐method design. A qualitative study was performed to explore the enablers and inhibitors. Further, based on the findings of the qualitative studies, a framework was proposed, and proposed hypotheses were ex...

University spinoffs (USOs) are firms created to commercialize research outcomes or innovative technologies developed by university members. This paper adopts a systematic literature review approach for exploring the trajectory of the USO research field. It categorizes the literature based on two perspectives: the process of how USOs develop and wha...

The concept of circular economy (CE) has emerged as a viable way to achieving sustainable development. Small businesses and start‐ups play a significant role in economic progress, but they also contribute substantially to environmental degradation. In this inductive qualitative study, we conducted multiple interviews with 18 founders of circular st...

The Journal of International Management (JIM) is a leading international academic journal in the field of international business. This study presents a retrospect of the publications in JIM for the last 25 years (as JIM was founded in 1995) through a bibliometric methodology using the Scopus database and Web of Science. The study graphically maps t...

After the COVID-19 pandemic began, organizations had to pivot and move to online remote work. As companies moved to digital platforms and technologies for remote working, a key concern was the increase in workplace withdrawal behaviors during the pandemic, including cyberloafing, a form of workplace deviance. Cyberloafing can be described as the ac...

More recently, management scholars have recognized the presence of power imbalances, knowledge hierarchies, and the impact of colonization in entrepreneurial education. Decolonization is the ongoing process of addressing power imbalances and knowledge hierarchies which requires critical self-reflection from those teaching in business schools today...

This research examines the perceptions of ‘Millennials’ on cyberloafing, as a form of workplace deviance, and uncovers their rationale for cyberloafing to better understand, how organisations can mitigate this issue. Employing a qualitative research methodology, a total of 90 semi-structured interviews were conducted with postgraduate students, whe...

Abstract This research examines the perceptions of ‘Millennials’ on cyberloafing, as a form of workplace deviance, and uncovers their rationale for cyberloafing to better understand, how organisations can mitigate this issue. Employing a qualitative research methodology, a total of 90 semi-structured interviews were conducted with 90 postgraduate s...

Small and medium-sized enterprises (SMEs) are a significant source of employment for many people in developing and developed economies. However, one of the significant constraints that SMEs face is limited access to finance. Governments and financial institutions need to understand how SMEs access finance so that financial access for SMEs can be be...

Purpose The study explores the readiness of government agencies to adopt artificial intelligence (AI) to improve the efficiency of disaster relief operations (DRO). For understanding the behavior of state-level and national-level government agencies involved in DRO, this study grounds its theoretical arguments on the civic voluntarism model (CVM)...

Crowdsourcing platforms have gained importance in recent times, and their success is dependent mainly on the participation of the crowd. Participation is a function of both intrinsic and extrinsic motivation. Moreover, with the growing scale of information, the participants would need to focus on the quality of information to achieve sustainable pa...

Indigenous Entrepreneurs in Australia: Past, Present, and Future In the last decade, Indigenous enterprises and entrepreneurs have played an increasingly important role in Australia. This has not always been the case. Historically, Indigenous Australians have been excluded from the broader economy. However, more recently, the number of Indigenous b...

Purpose This paper reviews the literature on internationalization barriers of small and medium enterprises (SMEs) from developing countries. The purposes of the study are: (1) to explicitly point out specific factors influencing the growth and internationalization of SMEs from developing countries and (2) to identify the research gaps to provide lu...

Purpose The paper aims to examine new research on the internationalization of small- and medium-sized enterprises (SMEs) in Pacific Island Nation country Fiji. Design/methodology/approach A multiple case qualitative method was used which adopted a purposeful sampling methodology through semi-structured interviews to test propositions and present p...

This article responds to the paucity of empirical research on the impact of patient‐provider ethno‐cultural distance and providers' cultural competence on the quality of healthcare service in migrant intercultural medical encounters in Australia. A cross‐sectional study was conducted with 447 patients, consisting of 195 Caucasian and 252 non‐Caucas...

ABSTRACT This paper responds to the paucity of empirical research on the impact of patient-provider ethno-cultural distance and providers’ cultural competence on the quality of health care service in migrant intercultural medical encounters in Australia. A cross-sectional study was conducted with 447 patients, consisting of 195 Caucasian and 252 n...

Abstract The industry 4.0 can contribute to the healthcare operations management through the disruptive technology use in the continuous education of the healthcare professionals. This research study analyzes the interaction between the theoretical information and its practical applicability in the healthcare operations management safe process deve...

Purpose There is no particularly efficient way to measure research output, but effectual assessment of research output is necessary to motivate and encourage researchers to enhance their research performance and disseminate knowledge. The purpose of this paper is to highlight the exacerbating pressure on Indian academics to deliver incessantly in t...

Abstract The Akshaya Patra Foundation is a not-for-profit social enterprise that provides a lunch program to schools across India. With funding and logistical support from local and state governments, Akshaya Patra seeks to eradicate malnutrition in 1.2 million underprivileged children (Garg et al., 2012). As a model social enterprise that relies...

Industry-academia partnerships for sustainability: Project Genesis in India Abstract As a pioneer in IT services, business consulting, and business process outsourcing, Infosys drives economic growth and prosperity through global solutions to service delivery. Powered with an AI platform that automates ‘people processes’ to free up employees for...

The world is witnessing an increasing number of natural disasters. Technology has helped to combat major aspects of the same while economic and financial losses of the victims are largely unavoidable. Disaster recovery involves collaborative role of governance, technology and financial aid. The present study aims to study the behavioural aspect of...

Data protection and data privacy are significant challenges in cloud computing for multinational corporations. There are no standard laws to protect data across borders. The institutional and regulatory constraints and governance differ across countries. This paper explores the challenges of institutional constraints faced by cloud computing servic...

The objective of this chapter is to delineate the sustainability problems encountered by not-for-profit organisations and to explore how these challenges can be can be managed through shared value creation by the stakeholders. Case study-abductive research methodology was adopted to explore stakeholder shared values and sustainability. This method...

Data protection and data privacy are significant challenges in cloud computing for multinational corporations. There are no standard laws to protect data across borders. The institutional and regulatory constraints and governance differ across countries. This article explores the challenges of institutional constraints faced by cloud computing serv...

Abstract. This paper develops an interpretive framework around ethical learning by using qualitative methods to examine the collective impact of Experiential Learning Activity (ELA) and Critical Action Learning (CAL) on student learning of ethics. The aim is to determine not only the effectiveness of two ethical learning theories but also the stude...

Recent events, like the failure of Enron, the US financial crisis and closure of other United States-based finance companies, the European Union (EU) financial crisis, the Brexit and the campaign over high board room salaries, have focused attention on the ethics of managing business. This has provided added momentum to those in charge of managemen...

Purpose The objective of this research is to explore the expectations and reality perspectives accrued in a preliminary management course and understand if they impart and embed real world skills and develop work readiness. Design/methodology/approach Primary data collected for the research were qualitative. A total of six focus groups were cond...

A significant shift has occurred in the world economy. National economies are increasingly interreliant in a global economic system. The speed of communication and economic exchange, the complexity and size of the networks of international trade, and the associated risks have grown markedly in recent decades. This process is known as globalization....

The objective of this article is to examine the shift in the intergenerational mobility of Indian immigrant entrepreneurs in Australia. Based on a qualitative methodology, this article reports on the differences in the entrepreneurial attitudes of push and pull and the aptitudes of social and human capital between pre 2000 and post 2000 immigrant e...

Purpose – The purpose of this paper is to explore the key aspects of service quality within the outpatient context. The secondary aim is to compare views on quality of health service by Caucasian and non-Caucasian patients in Australia. Design/methodology/approach – A mixed-method approach was adopted for this study. Qualitative data were collecte...

This research explores the significance of linkages in building relational capability between Australian and Indian mining firms which lead to new international opportunities. Building upon knowledge-based and network views, this qualitative study presents the " The Relational Capability-Linkages Model. "

Volume 15, No. 1, June 2016 This research explores the significance of linkages in building relational capability between Australian and Indian mining firms which lead to new international opportunities. Building upon knowledge-based and network views, this qualitative study presents the “The Relational Capability-Linkages Model.” Key words: compe...

It has been widely suggested that cultural competence is an individual's core requirement for working effectively with culturally diverse people. However, there is no consensus regarding the definition or the components of this concept and there is a dearth of empirical proof indicating the benefits of cultural competence. Therefore, a systematic r...

International Management and Intercultural Communication features cases of direct observation and personal involvement in a wide variety of communication challenges in international management settings; and discussions of the results in terms of management theories. The accounts in this book explore interactions across cultures and boundaries that...

This case study concerns job interviews in which the interviewers are Australian and the candidates Chinese. The focus is on interviewer competency; but there is also the suggestion that candidates in general should be responsive to cultural differences in nonverbal communication between themselves and their interviewers, to improve their chances o...

Intercultural Communication in Selection Interviews

Communication competence in health care: the case of the cross cultural care givers. _Somayeh Alizadeh and Meena Chavan.

“Relational Capability Building in the Australian Mining Industry”

The authors of this case study point out that more and more people live in a multicultural environment today, which means that many health practitioners have to interact with people from different cultures.

Purpose – The purpose of this paper was to identify similarities and differences between domestic and international student’s expectations of their tertiary experience, as well as the way in which they evaluate the quality of the service that they receive from their tertiary provider. The paper develops an augmented model of service quality which i...

This chapter explores communication between university teachers in the context of peer review. Narrative data from in-depth one-on-one interviews and open questionnaires were used by the authors to examine specific experiences that teachers in the study identified as impacting on the quality of peer-to-peer interactions. The findings indicate that...

Our focus in this chapter is on communication and its role in peer review. It is easy to imagine an exploration of this theme which would centre on modes of communication in the process of conducting peer review: the comparative effectiveness of email and face to face conversations, for example. Equally, one might imagine a discussion that focuses...

This practitioner paper explores the future direction of "Partners in Micro-Development Inc." (PIMD), a small, volunteer based non-profit organisation (NPO) working in education in underserved communities in Sri Lanka. Issues of sustainability and changing government policies within a post-conflict context are driving the need to re-evaluate the cu...

With millions of knowledge resources available for any subject area, there is no one particular efficient way to measure or rank them. Measuring and scoring the overall performance of researchers can be beneficial in both encouraging researchers to enhance their research performance on a continuous basis, as well as in helping knowledge seekers by...

Purpose The purpose of this paper is to examine an operational process through the use of a clinical practice improvement method to implement clinical pathways in the Amber Hospital's (name changed for privacy reasons) cardiology unit. This quality framework has been adopted as a means of preventing adverse events, to ensure quality of care is prov...

Using qualitative and quantitative analysis this paper presents a teaching model based on experiential learning in a large ‘International Business’ unit. Preliminary analysis of 92 student evaluations determined the effectiveness of experiential learning to allow students to explore the association between theory and practice. The analysis of the s...

The aim of this research was to explore and identify the underlying dynamics in women entrepreneurship in the Sydney metropolitan region in Australia. While the main focus was on constraints and barriers, women in business face in general, the paper also specifically puts forth self-reported challenges about obtaining resources in the form of skill...

Th echapter delineates the China–Africa alliances. This raises larger issues of why corporations and gov- ernments form alliances, who benefits most from them and in what ways. He refers to Chinese expatriate management as highly ethnocentric, thus opening the topic of staffing policies for international alliances. After that there is another exam...

Purpose The purpose of this paper is to focus on one strategy known as “The Balanced Scorecard”, discussing the growing importance of balanced scorecard performance systems, exploring issues that organizations face in building and implementing scorecard systems, and sharing lessons learned from Australian organizations that have taken the balanced...

Experiential learning is learning by doing and participating in activities that result in hands on approach to the transfer of knowledge. Experiential learning can be defined as a process by which the learner creates meaning from direct experience. Experiential-learning has been around for ages. It was one the first methods of educational instructi...

When open competition was introduced through the Telecommunications Act 1997 (Cth), Part XIB - The Telecommunications Industry: Anti-Competitive Conduct and Record-Keeping rules and Part XIC - Telecommunications Access Regime were added to the Trade Practices Act 1974 (Cth) to underpin open competition. In moving from the former Government owned mo...

In a world where every competitive advantage must be fully exploited, productive diversity – utilising Australia’s linguistic and cultural diversity to economic benefit – offers a practical resource, which no organisation, including government, can afford to ignore. Astute employers have begun to tap this resource – people who speak the language, u...

Purpose The main aim of this paper is to prove that an Environmental Management System (EMS) can be a powerful tool for organizations to both improve their environmental performance, and enhance their business efficiency. Design/methodology/approach A case study methodology is used putting forth the “Implementation of an EMS system at Pioneer Buil...