Masaaki Kurosu

The Open University of Japan · Department of Informatics

This chapter discusses the relationship between the accessibility and usability constructs and how they relate to the user experience (UX) theoretical approach. We present an integrated model of interaction evaluation, a new evaluation perspective based on UX that is intended to be used as a framework for evaluating users’ interactions with assisti...

While authors surveyed the use of chopsticks, they found that there are different types of norms regarding the good/bad use of chopsticks. Japanese culture has created a set of rules on good manners and bad manners for using them. Good manners are DOs for the manner of using them to appear as smooth and beautiful in a similar way as the hand motion...

In this paper, a history of usability concept is reviewed including Shackel and Richardson, Nielsen, and ISO standards to show how the usability is located among relevant quality characteristics. Secondly, the importance of subjective quality is emphasized in relation to the usability. Thirdly, the concept of quality in use is considered in relatio...

Psychologically, "Kansei" is related to emotion and cognition and sociologically is related to culture and tradition. Historically, as a Japanese term, the origin of the concept of "Kansei" goes back to "Aesthesis" by Aristotle and "Aesthetics" concepts by Baumgarten and Kant. When this concept was imported to Japan in Meiji era, about 150 years ag...

The 3-volume set LNCS 9169, 9170, 9171 constitutes the refereed proceedings of the 17th International Conference on Human-Computer Interaction, HCII 2015, held in Los Angeles, CA, USA, in August 2015. The total of 1462 papers and 246 posters presented at the HCII 2015 conferences was carefully reviewed and selected from 4843 submissions. These pape...

In this paper, future image of the user interface (UI) that appeared in SciFi movies are critically reviewed, especially in terms of their reality. Some ideas of the UI in SciFi movies were actually manufactured as the product but most of them are not. Reasons for the validity in the real world are examined and it is proposed how we should deal wit...

The book we propose is not only a classic handbook or a practical guide for evaluation practictioners that presents and discusses one or a set of evaluation techniques for assessing diferent aspects of interaction. Our proposal is at first a new theoretical perspective in the human computer interaction evaluation that aims to integrate, in a multis...

The concept of UX has become so popular that ISO standard (ISO9241-210 [8]) has incorporated the concept But this standard has many points to be criticized: 1. The concept of UX is not clear, 2. The process model of HCD does not cover the whole aspects of UX, including service. 3. The treatment of "satisfaction" is not adequate. All these points ar...

The author proposes a view that most science-fiction movies that described not just the future technological development but the life in the future social organization are pessimistic and depict dystopian, rather than utopian societies. They can provide useful guidance to increase our awareness of what technology might bring to the user experience...

Questo capitolo descrive il rapporto e il ruolo dei costrutti di accessibilità e usabilità secondo l’approccio teorico dell’esperienza utente. Verrà presentato un modello integrato di valuta-zione dell’interazione, ossia una nuova prospettiva di valutazione basata sull’esperienza utente, utile come riferimento non solo per impostare una valutazione...

The origin of the concept of UX (User Experience) is first reviewed within the context of usability studies. Then the brief history of the UX concept, the publication of the UX white paper, and the relation with the hedonic aspects are surveyed. In the latter half, the author's view in terms of the following aspects of the UX are discussed: (1) the...

The evaluation method of UX (User eXperience) may help Human Computer Interaction (HCI) practitioners to evaluate web and system interfaces (e-systems) with a mixed panel of users (i.e., non-disabled, older and disabled users). The evaluation of UX might enable developers to release systems without obstacles to access for all users’ needs, characte...

In this paper, the conceptual framework of the Artifact Development Analysis (ADA) and its relationship to the usability engineering are outlined. The ADA analyses the significance of all artifacts including hardware, software, humanware and system. Its viewpoint extends both in temporal and spatial dimensions. In short, it deals with the diversit...

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Corresponding to the needs for human resource development in the usability engineering, this study intends to clarify a set of competence discuss the distinction of competence which stems from two contrasting approaches, an empirical approach that this study employs and the idealistic approach that previous studies have employed. This led us to the...

The Japanese concept of "Bunri" fusion, or the fusion between the human science and the natural science, was considered with its similarity to the multi-disciplinary approach based on the experience of "Yaoyorozu" project. Further consideration in terms of its elements and the approach in the context of human-centered design suggested (1) the desir...

For the purpose of anticipating the lifestyle in the ubiquitous information society, the working group LD (lifestyle design) in the "Yaoyorozu" project took a multidisciplinary approach with members who have backgrounds in the usability engineering, the cognitive science, the universal design, the interaction design and the software science. The fr...

Life style design (LSD) group has been conducting the survey of the people expecting that our findings might lead the technology-oriented group in our project so that their technology might be better suited to the goal of human life. The core concept of our group is the human-centered design (HCD) and our close and frequent discussions have been pl...

This half-day tutorial outlines the current status of the usability engineering in Japan by reviewing both the technology and cultural characteristics of usability engineering in Japan.

This half-day tutorial outlines the current status of the usability engineering in Japan by reviewing both the technology and cultural characteristics of usability engineering in Japan.

テレビが高機能化しパソコンがマルチメディア化しつつある現在, 両者が今後どのような関係になるかが注目されている.可能性としては, 両者が融合してしまうという考え方と, それなりの形で棲み分けていくという考え方があり得る.しかし, ユーザの立場から両者の相違点を調べていくと, ユーザサイドにおける基本コンセプトのあり方が異なっていることがわかった.そこから見えるひとつの将来像として, 両者が完全に融合することはあり得ず, むしろパソコンが家庭内LANなどをベースにして, 放送や通信のシステムと融合しながらインテリジェンスの部分を発展させ, 端末としてのテレビは情報の表示機能に特化していく, という可能性が示唆された.

This paper proposes a new type of heuristic evaluation method, called the structured heuristic evaluation method (or sHEM). This is expected to detect more of the usability problems as compared to the conventional heuristic evaluation method introduced by Nielsen (1993, 1995). Based on the comparative study we report the experimental results on the...

This chapter focuses on the human side of the system of visual communication—that is, how the reality can be measured or how physical parameters may affect the degree of the reality. In this chapter, the independent and dependent variables is fixed relating to the reality and performed a psychological experiment on some of these variables. The one-...

For the purpose of comparing the concept of the apparent usability with the concept of the intended inherent usability and the experienced inherent usability, two psychological experiments were conducted to see how much the apparent usability is related to the inherent usability. In both experiments, two kinds of usability concepts showed low corre...

For the purpose of comparing the concept of the apparent usability with the concept of the intended inherent usability and the experienced inherent usability, two psychological experiments were conducted to see how much the apparent usability is related to the inherent usability. In both experiments, two kinds of usability concepts showed low corre...

In Japan, several of the academic associations are supporting research activity on the human interface from various approaches (e.g., information processing, cognitive science, artificial intelligence, human factors, etc.). Among them, the Technical Committee (TC) for Human Interface of the Society of Instrument and Control Engineers (SICE) is a re...

We have developed a Lisp system based on Common Lisp on a main-frame computer. It is called HiLISP, which is the acronym of Hitachi's interactive Lisp Processor or High speed Lisp. We have designed L-code as an abstract Lisp machine code that is used both for the interpreter and the compiler. The HiLISP interpreter executes heavy Common Lisp featur...