Marlien Herselman

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Verified

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• PhD
• Chief Researcher at Council for Scientific and Industrial Research, South Africa

This paper examines the current body of literature on medication adherence using sustained gaming strategies and approaches. The objective is to investigate the concepts of sustained gaming, gaming strategies, and gaming approaches in relation to medication adherence. The goal is to identify the elements that contribute to a conceptual framework fo...

South Africa and the world had been adversely affected by the Coronavirus pandemic. It became nearly impossible to host face-to-face interviews for data collection as meeting in person increased the risk of infections. It was difficult to gain direct access to conduct research, as companies, schools, and researchers resorted to working virtually. T...

In the midst of dynamic healthcare needs, health information systems’ lack of interoperability continues to hinder the health sector’s ability to provide healthcare services. For instance, the recent COVID-19 epidemic has sparked discussion about the health department’s ability to meet healthcare needs and the readiness of the National Health Insur...

Employment is a means of addressing the socio-economic developmental challenges of inequality and poverty. In South Africa, tourism has been identified as an important sector for creating employment and various initiatives are being investigated to support the tourism sector. Open Data has been proposed as a mechanism to promote tourism development...

Tuberculosis is a deadly disease that has been at the forefront of many deaths around the world, but patient nonadherence to medication has been a foremost contributor to this result. Nonetheless, there could be innovative, technological intervention to aid patients’ adherence to medication and prevent the many deaths. However, some of the medicati...

As a developing country, South Africa (SA) seems to lack a balance between trust consumers place in organizations with whom they share their personal information to obtain goods and services and the degree to which that consumer confidence is justified by organizations’ IS compliance status. The displacement of consumers’ confidence is due to a lac...

As global health concerns become more complex, technological intervention is needed to achieve the Sustainable Development Goal. This study explores the use of the internet of things (IoT) and augmented reality (AR) applications for medication adherence. IOT devices can collect, transmit, and store up information not including the need for human or...

The objective of this paper is to provide insight into how the successful implementation of Digital Transformation (DT) can help address the challenges and hindrances in South Africa's e-Government. It is essential to aid South Africa's seamless transition to e-Government. A scoping review was conducted to identify how the benefits of digital trans...

There is a growing trend in the potential benefits and application of log data to evaluate mHealth Apps. However, the process by which log data is used to derive insights remains unstructured, resulting in the underutilization of mHealth data. We aimed to explore extant literature and guidance through a scoping review on how log data analysis can b...

In South Africa (SA), being a developing country, there is a significant gap between the level of trust consumers extend towards organizations they share personal information with whilst conducting everyday transactions and the degree to which that trust is justified by the Information Security (IS) compliance efforts of organizations. Consumers ar...

Information and Communication Technologies for Development (ICT4D) projects aim to improve the living conditions of marginalized communities. However, ICT4D interventions have high failure rates. We draw on the Technological Innovation for Inclusive Development Systems (TI4IDS) framework, which argues that ICT4D projects are embedded in a system af...

The requirement for consumers to divulge personal data to obtain basic products/services from organizations, is becoming the norm. It has, to a large extent, benefitted consumers as it enabled organizations to profile their customers to provide them with relevant products/services and an improved shopping experience. Nevertheless, although profilin...

Purpose This paper outlines the development of a validated questionnaire for assessing information security behaviour. The purpose of this paper is to present data from the questionnaire validation process and the quantitative study results. Design/methodology/approach Data obtained through a quantitative survey (N = 263) at a South African univer...

Poor system use, including inappropriate design of health information systems, causes difficulties in communication with patients and increased time spent by healthcare professionals in recording the necessary health information for medical records. System features like pop-up reminders, complex menus, and poor user interfaces can make medical reco...

Rising patient demands, a growing population, and resource limitations constrain the South African healthcare system. The integration of disparate interventions that are developed and implemented across various actors in healthcare value chains (VCs) remains a significant challenge. This calls for a multidisciplinary approach to integrate the knowl...

Background: The development and use of mobile health applications (mHealth Apps) have increased drastically over the last few years. There is an evident lack of the needed evidence to support the scalability and sustainability of these mHealth Apps. The vast number of mHealth Apps commercially available on App Stores makes it difficult to select th...

The purpose of the paper is to identify minimum design element requirements from various Design Science Research (DSR) papers that have to be considered when applying the methodology. Then to demonstrate how these were addressed in various South African postgraduate studies. Applying this methodology allows for new opportunities for future needs. T...

In response to the critical problem of fragmentation of health information , a process model towards health interoperability is articulated. In conceptualizing and instantiating the research artifact, the DSR method was operationalized through the Mullarkey and Hevner elaborated Action Design Research (ADR) process model. The ADR process model was...

The main purpose and focus of this paper are to determine the Interoperability Maturity Models to consider when using School Management Systems (SMS). The importance of this is to inform and help schools with knowing which Interoperability Maturity Model is best suited for their SMS. To address the purpose, this paper will apply a scoping review to...

Poor data integrity hinders health information exchange, research, and reporting. Lack of standardized documentation guidelines will lead to further data integrity issues due to inaccurate, inconsistent, or incomplete information. The lack of ensuring the integrity of external data before its incorporation into health information systems can lead t...

Employee information security behaviour is important in securing an organisation’s information technology resources. Employees can act in a risky or secure manner. Improving employee information security behaviour is important for organisations and should follow an assessment of their behaviour. A robust measuring instrument is a necessity for effe...

The ideal or strong information security culture can aid in minimising the threat of humans to information protection and thereby aid in reducing data breaches or incidents in organisations. This research sets out to understand how information security culture is defined from an academic and industry perspective using a mixed-method approach. The d...

Background: There are different uses of data in an organisation. Data are required for reporting purposes, decision-making and providing access to vital facts to enable work processes across business units. Data are central to an organisation’s capacity in anchoring fiscal and strategic plans on valid, accurate and current facts, and are also a vit...

Background: There are different uses of data in an organisation. Data are required for reporting purposes, decision-making and providing access to vital facts to enable work processes across business units. Data are central to an organisation’s capacity in anchoring fiscal and strategic plans on valid, accurate and current facts, and are also a vit...

The purpose of this paper is to evaluate a specific mobile technology rural schools project known as ICT4E in South Africa to determine if it complies to be regarded as an innovative educational ecosystem. The criteria that were used were sourced from the literature. The project was explained and why it is regarded as a rural school mobile tablet p...

Digital Health Innovation Ecosystem is a relatively new concept, with studies describing it as an ecosystem that allows patients and other healthcare stakeholders take part in the healthcare delivery process using digital health technologies with the inclusion of innovation principles. This paper presents findings of a study which aimed at developi...

In South Africa, elderly rural women is the most socio-economically disadvantaged population group: their age, gender and rural location all contribute to their disempowerment. For this reason, an ICT4D project was undertaken by the CSIR with the aim of supporting elderly rural women in their livelihood activities. An ICT artefact was established a...

The purpose of this paper is provide evidence of how the selected teachers at 24 schools in 7 provinces in South Africa reacted to questions pertaining to the extent of their prior training, attitudes towards technology, perceived self-confidence in integrating ICTs and finally using ICTs on a daily basis. The project is known as the Information C...

The active involvement of rural women in ICT4D initiatives is essential to ensure that they benefit from the initiative in general, and the technology artefact in particular. Usually ICT4D projects are male centered and the relevance of ICTs to the women within their contextual realities are not always considered. The purpose of this paper is indic...

The purpose of this paper was to identify key participants, benefits and challenges of a Digital Health Innovation Ecosystem in Namibia. The study also aimed to identify strategies for implementing Digital Health Innovation Ecosystems in Namibia. This is a qualitative study which adopted semi-structured interviews in meeting the objectives of the s...

Several studies have shown that the adoption of cloud computing allows small and medium-sized enterprises (SMEs)to achieve business competency, improves performance, and allows them to maintain their competitive advantage. Using qualitative data collection approach, empirical data was collected from 11 SMEs who have either adopted, intend to adopt,...

mHealth solutions, in resource constrained public healthcare settings, are often an extension of the reach of the government health system. As such, mHealth is subjected to demands resulting from not only restrictions due to constrained health service offerings, but technically constrained limitations inherent in the provisioning of said services a...

The purpose of this paper is to indicate what aspects should be considered when developing a definition of community resilience for the South African context, with a special focus on using ICT in rural educational contexts. The aspects will be constituted by applying a scoping literature review ranging from 2014-2018 and examine the extent, range a...

As acquiring skills and competences in ICTs are not fixed in university curricula in Germany yet, the ICT-skills gained by the students cannot be accredited formally. Therefore, the idea is to use an Open Digital Badge system to award the students on the one hand and to enable them to show their competences to their future employers on the other ha...

This article presents a scoping review of digital open badge ecosystems. A scoping review can be seen as a methodology for systematically assessing the breadth of available research literature. This article is aimed at identifying the nature, extent and current understanding of digital open badge ecosystems. Scoping reviews follow many of the same...

Acknowledgement of reviewers who reviewed papers for HIMJ between 1 July 2016 and 31 October 2017.

The purpose of this paper is to provide insight into how teachers became cocreators by merging their existing knowledge of their subject, context, and new knowledge of using mobile tablets towards enhancing their teaching practices. This was achieved in a specific area in the Eastern Cape Province of South Africa over a period of 3 years. The inten...

Past researches in wireless sensor networks (WSNs) and wearable technologies have mostly been conducted in the field of healthcare for the purpose of patients' health monitoring. However, recent studies in WSNs and wearable technologies suggest that WSNs and wearable technologies have also been used for educational purposes. Despite current researc...

This paper presents the result of a study which aimed at identifying the potential stakeholders and perceived benefits of a digital health innovation ecosystem for the Namibian context as part of a larger study. Combining semi-structured interviews and qualitative questionnaires, a group of professionals from within the Namibian context and the glo...

The aim of this paper is to describe the adaption and scaled application of a Teacher Professional Development (TPD) course, towards, not only changing classroom practice, but empowering teachers to become lifelong learners. The ICT for Rural Education Development (ICT4RED) TPD Curriculum was designed and validated as a standalone intervention in a...

Sarietjie Musgrave UFS Ideas Lab MusgraveS@ufs.ac.za Glynis Jaeschke UFS Ideas Lab JaeschkeGJ@ufs.ac.za ABSTRACT-The aim of this paper is to describe the adaption and scaled application of a Teacher Professional Development (TPD) course, towards, not only changing classroom practice, but empowering teachers to become lifelong learners. The ICT for...

The purpose of this paper is to indicate how a successfully implemented Teacher professional development (TPD) course from South Africa, can be adapted to conceptualize a similar course for students to become mathematics teachers in Germany. This TPD course was designed for teaching teachers to use mobile technology to enhance their classroom pract...

The South African Government has recognised the potential of the contribution of Small Medium Micro Enterprise’s (SMME’s) to the overall economy of the country. Government and the private sector have introduced agencies and operations to support the development of SMME’s. Given this support, SMME’s continue to face serious challenges and barriers l...

The concept of digital health innovation ecosystems is an emerging body of literature which suggests that components of digital health, innovation and digital ecosystems are important in the administration and delivery of healthcare services. The current literature indicates which components of digital health, innovation and digital ecosystems cons...

The application of mobile technology integration in schools has been widely researched. However, the sustainability of mobile technology integration in resource-constrained environments has received less attention. Diverse contexts and devices complicate the construction of a consolidated view of how to sustain the pedagogical practice of learning...

The concept of digital health innovation ecosystems is an emerging body of literature which suggests that components of digital health, innovation and digital ecosystems are important in the administration and delivery of healthcare services. The current literature indicates which components of digital health, innovation and digital ecosystems cons...

The purpose of this paper is to indicate what value was co-created with various stakeholders when design science research as a methodology was applied, to develop a Digital Health Innovation Ecosystem (DHIE) for South Africa. Design science research as a methodology was applied which also involves design thinking. This methodology focuses on the...

Digital health innovation ecosystems describe the need to incorporate the components of digital health, innovation and digital ecosystems in administering healthcare services. Reviewing the evidence of digital health, innovation and digital ecosystems in both developed and developing countries is therefore crucial in determining the feasibility of...

Digital badging has become popular to accredit individuals for a gained competence or developing skills. Simultaneously, badges are meant to provide an incentive and benefit for an individual. In Germany, the use of a unified digital badging strategy, remains an area to explore. One of the most crucial points of concern currently with digital badgi...

South Africa is about to provide broadband internet connectivity to all schools in the country via the implementation of the national broadband policy. The challenge is to ensure a balance between the schools' demand-side usage and supply-side bandwidth provision, so that the large investment in infrastructure to schools is not wasted and, converse...

Teachers recognize the importance of integrating technology into their classroom practice and the endeavour has attracted much attention. Teacher Professional Development (TPD) initiatives have focused on enabling and supporting teachers. Rural teachers are acknowledged as having specialized needs and limitations that are seldom addressed through g...

South Africa is about to provide broadband internet connectivity to all schools in the country via the implementation of the national broadband policy. The challenge is to ensure a balance between the schools' demand-side usage and supply-side bandwidth provision, so that the large investment in infrastructure to schools is not wasted and, converse...

Blockchain technology underpins a radical rethink of information privacy, confidentiality, security and integrity. As a decentralised ledger of transactions across a peer-to-peer network, the need for a central third party intermediate verification authority is disrupted. To unlock the potential for mHealth, the need for authentication and verified...

Background: Case studies are core constructs used in information management research. A persistent challenge for business, information management and social science researchers is how to select a representative sample of cases among a population with diverse characteristics when convenient or purposive sampling is not considered rigorous enough. Th...

Background: The purpose of this article is to provide an overview of how a virtual community of practice can be delivered via a mobile social networking framework to support rural community media in the Eastern Cape Province of South Africa.Objectives: The article presents the results of a study conducted to ascertain the possibilities of utilising...

Digital health innovation ecosystems describe the need to incorporate the components of digital health, innovation and digital ecosystems in administering healthcare services. Reviewing the evidence of digital health, innovation and digital ecosystems in both developed and developing countries is therefore crucial in determining the feasibility of...

This chapter provides an overview of the specific terms to be considered when referring to a Digital Health Innovation Ecosystem (DHIE). Elements that constitute a DHIE will be discussed based on a literature review to indicate the complexity of each of the concepts and also provide an explanation of what constitutes the final term DHIE. It is also...

This article draws upon the experiences gained in participating in an Information and Communication Technology for Rural Education (ICT4RED) initiative, as part of a larger Technology for Rural Education project (TECH4RED) in Cofimvaba in the Eastern Cape Province of South Africa. The aim of this paper is to describe the conceptualisation, design a...

This paper reviews existing literature on digital health innovation ecosystems. It aims to explore the terms digital health, innovation and digital ecosystems to identify components towards presenting a conceptual framework for a digital health innovation ecosystem as part of a larger study. A systematic literature review was conducted on four acad...

Software methodologies provide guidelines for the development of software applications. Studies reveal that customer interaction in the software development process improves the chances that software applications will meet customers' needs. Despite a number of software methodologies introduced and a comparison of these methodologies, there is a dea...

Digitalisation of Healthcare Information Systems in South Africa could have an impact beyond access to and delivery of health services; it should also contribute towards the Conceptualisation of a South African Digital Health Innovation Ecosystem. • South African investments in digital health, when conceived and managed as social, technologically a...

The purpose of this paper is to provide insight into how rural teachers were empowered to become co-creators of innovative practices in their classrooms. The co-creation was operationalised as a merging of teachers existing knowledge of their subject, context and new knowledge of using mobile tablets towards enhancing their teaching practices in th...

The purpose of this paper is to provide an overview of how a digital health innovation ecosystem was conceptualised and validated for South Africa. Largely, we focus on defining strategies to build Digital Health Innovation Ecosystems in the context of developing countries, and pay particular attention to the challenges and potentials. Over a perio...

Nurses can be empowered in the decision making process if provided with objective diagnostic data. This research applied the Unified Theory of Acceptance and Use of Technology model to investigate the usage of electronic health systems and analyse the factors affecting the intention to use the clinical care module which supports decision making dur...

In order to address chronic renal failure as a critical health problem in El Salvador (Central America) a Living Lab (LL) methodology was applied to assist El Salvador to carry out research on low-cost techniques to mitigate exposure to pesticides and other chemicals in the environment, to improve the production processes and to improve the care of...

Over a period of three years, 255 teachers at 26 schools in Cofimvaba, which lies in the very rural Nciba district of the Eastern Cape Province, South Africa, have been using mobile tablets in their classrooms to support teaching and learning. The purpose of this paper is to describe the novel gamification approach to Teacher Professional Developme...

The purpose of this paper is to provide an overview of the specific lessons that were learnt when Tanzanian and South African Living Labs (LL) collaborated to support one another. It was a scientific collaboration which focussed on Living Labs and co-creation with stakeholders, between Tanzania and South Africa and this provided new insights on inn...

Data quality is regarded as one of the challenges experienced in electronic healthcare systems. Substandard data quality in electronic healthcare systems could have major effects on healthcare delivery as well as analysis and reporting of health data. A prioritized list of data quality challenges has been conducted with the purpose of guiding futur...

Over a period of three years, 360 teachers at 26 resource constrained schools in Cofimvaba, which lies in the Nciba district of the Eastern Cape Province of South Africa, have received training on how to integrate mobile tablets in their classrooms to support teaching and learning. The training modules combined the use of teaching strategies and fu...

In this paper, we describe the iterative evaluation of an artifact developed through the application of Design Science Research (DSR) methodology in a resource constrained environment. In the DSR process the aspect of evaluation is often done insouciantly. There are multiple reasons for this, one being the dearth in available practice based example...

Data quality is one of many challenges experienced in e-health. The collection of data with substandard data quality leads to inappropriate information for health and management purposes. Given evidence of challenges with regards to data quality in electronic health systems, the purpose of the study is to prioritise data quality challenges as exper...

The Living Lab paradigm creates open and inter-disciplinary environments where participants can interrogate challenges and co-create solutions. A successful Living Lab context incorporates a clear focus/vision, strong leadership, self-sustainability, a strong sense of community-owned challenges and the potential for sustainable community developmen...

Business process adoption is one of the factors that determine an organisation's performance. While there are various factors that can have an impact on business processes adoption, this paper focuses on the impact of individual, process and organisational factors when adopting business processes in a large insurance organisation. Given evidence of...

The purpose of this paper is to provide an overview of how an Evidence-based implementation framework was developed through the implementation of an ICT4D project in the Eastern Cape Province of South Africa. The framework was developed over a period of three years through five phases. Each phase represented a specific point in time and the objecti...

Lowering costs and easy access to health information is important to public healthcare workers (PHWs) and patients who are both offline and online to improve equitable access to healthcare information. Harnessing mobile health (mHealth) improves the quality of and access to healthcare services in low income countries in which residents are remotely...

E-health (electronic health) has become a global term and is referred to in literature as a conversion to electronic health records, benefiting from internet use and health agreements in order to develop sufficient communication between healthcare professionals. Substandard data quality could impact quality of care in health facilities, lead to pri...

This book is a representation of the activities, which were recognised as essential components to be considered, when implementing a certain ICT4D initiative in a resource constrained area in the poorest province of South Africa which is faced with significant educational challenges. This intervention was coined the ICT4RED initiative and was a res...

e-Health is referred to in literature as the usage of information and communication technologies (ICT's) in the health domain, to administer treatment of patients, research, health education and the monitoring of public health. South Africa is in the process of re-engineering its public healthcare to improve healthcare for all South African citizen...

The purpose of the paper is to provide an explanation of how Design Science research has been applied in order to develop a mobile learning framework for the ICT4RED project which is currently in progress in Cofimvaba in the Eastern Cape Province of South Africa. This is regarded as a complex project and the development of a research framework is e...

Many small and medium enterprises (SMEs) in developing countries continue to be challenged by their information technology (IT) adoption process, which is often characterized by a number of deficiencies. The purpose of this study was to examine the role of absorptive capacity (AC) in SMEs’ performance, as well as establish the correlation between S...

ICT for Rural Education Development (ICT4RED) is a large-scale pilot that is testing the use of tablets in 26 deep rural schools in the Eastern Cape Province of South Africa. The aim is to develop a replicable framework that will enable evidence-based learning and replication on a national basis. This purpose of this paper is to provide an overview...

The purpose of the paper is to identify Health Data Quality Challenges, by using a Literature Survey. This paper is an attribute to a larger study to compile in a prioritized list of data quality challenges in Public Clinics in the City of Tshwane, Gauteng, South Africa. Studies have revealed that it is of high value to understand data quality chal...