Marlene Amorim

Marlene Amorim
University of Aveiro | UA · Department of Economics, Management and Industrial Engineering

Doctor of Business Administration

About

182
Publications
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Introduction
Marlene Amorim is Assistant professor at the University of Aveiro, Portugal and Coordinator of the Research Line in Competitiveness Innovation and Sustainability at GOVCOPP. She served the University as Pro-rector for Internationalization from 2014 to 2018, and as Director and then Vice-Director for the Master in Industrial Engineering and Management.

Publications

Publications (182)
Article
Full-text available
The scientific literature reveals that there is a gap oriented towards empirical study of the relationship between the Internet of Things (IoT) and sustainability in manufacturing industries. This paper aims to fill this gap by proposing a new conceptual model (CM) for evaluating the effectiveness of IoT technologies in relation to their orientatio...
Article
Full-text available
Projects start with an idea, which is deployed into a set of actions to deliver expected or foreseen outcomes, and they should be carried out in a cohesive and uni¯ed context. In this paper, contributions are devised to integrate project management and technology transfer practices to drive the transformation of knowledge into innovation within the...
Article
Digital competence is among the basic key compe-tences for digital learning and employability. For this reason, its acquisition and development should be on the agenda of higher education institutions (HEIs) who wish to prepare their students to thrive in an ever faster evolving digital labour market. However, the existence of a valid instrument th...
Article
Full-text available
There is a growing demand for the adoption of cyclical processes in the fashion industry. The trends point to the reuse of cellulose from cotton fibres, obtained from industrial waste, as a substitute to the former linear processes of manufacturing, sale, use, and discarding. This study sets up to explore and assess the economic and environmental g...
Article
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This work aims at contributing to a new Sustainable Project Management (SPM) paradigm, focusing on the role of project managers as a key element. The contribution of this research has both practical and theoretical implications. It presents the first results of a project developed under the Erasmus+ program Think Twice, recommending a set of ecolog...
Article
Full-text available
The purpose of this study is to evaluate the economic and environmental gains that result from the implementation of cleaner production in a small enterprise (SE) from the metal and mechanics industry, allowing for overcoming barriers and contributing to sustainable development goals. The research work builds on a case study that involved several d...
Chapter
Game-based learning (GBL) has been gaining ground and notoriety in formal education environments. However, the educational escape room (EER) is still a relatively new approach, and in some countries, their utilization finds more barriers among the higher education setting. In this sense, to spread and facilitate their adoption, it is important to i...
Article
Purpose This paper aims to describe an exploratory study aiming to identify the mechanisms adopted by social enterprises for effective operations based on volunteer work. Design/methodology/approach An inductive multiple case study method was used addressing three social enterprises whose operations rely on a volunteer workforce. Findings Volunte...
Article
Full-text available
The aim of this paper is to identify the main practices and capabilities developed by social enterprises and to explore the relationship between the dual organizational identity of social enterprises and their operational capabilities. A multiple case-study research is conducted comprising five cases representative of the diversity of social enterp...
Chapter
The companies are looking for strategies to improve their relationships with customers and increase their market share with the main objective of obtaining economic benefits. Cleaner Production (CP) practices allow companies to save money through preventive actions in relation to environmental problems. Brazilian companies are under pressure to red...
Chapter
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This article presents a systematic literature review that includes research papers published since 2015–2019, and addresses topics in the areas of on Public Transport Systems, Sustainability and Smart Cities. From 42 articles, 20 were documents that met the inclusion criteria and represented a diverse sample. This article also mapped 171 smart citi...
Chapter
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The objective of the study is to understand the relationship between Eco-innovation (EI) and Digital Transformation (DT) to environmental sustainability in manufacturing sector. In this sense, the central question is: what are the knowledge domains that integrate EI and DT in manufacturing sector? What are their inter-relationships? The study is a...
Article
Purpose - This article aims to synthesize and integrate current research on customer experience (CX), identifying the intellectual structure of the field, systematizing a conceptual framework and identifying future research opportunities. Design/methodology/approach - To analyze 629 articles published in peer-reviewed journals in almost four deca...
Conference Paper
Full-text available
The importance of technologies in the future of the labour market is unequivocal, demanding more specialized competences from its future professionals. In face of digitalization, the labour market requires professionals with a digital dexterity who stands out. Moreover, which have a capability to learn quickly, have a predisposition for change and...
Conference Paper
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Since the application of scanner and barcode technologies in the retail industry in the mid-1970s, grocery stores have been following and adhering to emerging technologies in this sector. Using a literature review of 90 per-reviewed articles, this paper offers a comprehensive view of the technological evolution in this sector. The results evidenced...
Chapter
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Online patient reviews can offer a rich information source to users of healthcare services, as well as for hospital management and quality monitoring. Whereas in recent years the volume of online patient reviews has been consistently growing, organizations still lack standardized approaches and tools to allow for the systematic monitoring of users’...
Article
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This study identifies fundamental characteristics for developing a paper-based thesis (PBT), providing some recommendations to researchers who decide for this academic research report. This paper contributes to the literature by providing guidance to develop PBTs, which has been attracting researchers' interest because it demonstrates publication c...
Article
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This article addresses the evolution of Industry 4.0 (I4.0) in the automotive industry, exploring its contribution to a shift in the maintenance paradigm. To this end, we firstly present the concepts of predictive maintenance (PdM), condition-based maintenance (CBM), and their applications to increase awareness of why and how these concepts are rev...
Article
The textile industry has been concerned with the need to address the environmental and ecological sustainability of the oceans, according to a set of principles designated as the Blue Economy. Likewise, the textile industry has been identifying cleaner production practices with the purpose of reducing water consumption and limiting the use of toxic...
Article
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This study investigates the "Internet of things" (IoT) and "Circular Economy" (CE) relationship in the current scientific literature focused on case studies or use cases on manufacturing context. To the best of our knowledge, this study is the first to map the science centered on "case studies" with respect to the "IoT" and "CE" connection, contrib...
Article
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The preliminary credibility assessment screening system (PCASS) is a US-based program, which is currently being implemented by intelligence units of the North Atlantic Treaty Organization (NATO) to make the initial screening of individuals suspected of infiltrating the Afghan National Defense and Security Forces (ANDSF). Sensors have been instrumen...
Book
This proceedings volume gathers together selected peer-reviewed papers presented at the second edition of the XXVI International Joint Conference on Industrial Engineering and Operations Management (IJCIEOM), which was virtually held on February 22-24, 2021 with the main organization based at the Pontifical Catholic University of Rio de Janeiro, Br...
Conference Paper
Different forecast scenarios for both 25G-PON and 50G-PON global ONT/ONU market are presented based on a Bi-Logistic modeling function with reference to GPON existing data.
Article
Full-text available
This study proposes a field study, based on a literature review, about the applications and impacts of Industry 4.0 (I4.0) in the biopharmaceutical sector. The world is facing a new industrial revolution and the central idea is the integration between the virtual and the real world through elements that will allow for a greater degree of automation...
Conference Paper
EXPLORING THE IMPORTANCE OF E-PROFESSIONALISM COMPETENCE IN THE EDUCATION AND TRAINING OF NEW PROFESSIONALS M. Rodrigues1, J. Reis2, M. Amorim2, Y. Cohen3 1ESTGA & IEETA, Universidade de Aveiro (PORTUGAL) 2GOVCOPP & DEGEIT, University of Aveiro (PORTUGAL) 3Afeka Tel-Aviv College of Engineering (ISRAEL) Social media technologies allow individuals t...
Article
Sustainability is a key concern across industries. In the textile sector, companies face a very competitive environment and struggle to combine the pressures for the reduction of cost with the demands for the implementation of cleaner production practices (CPP) that are advanced by the society and public policies. Whereas several studies have explo...
Article
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The events sector is continuously growing, driven by economic development and increased spending on leisure. As events may generate a large amount of waste, an environmental impact assessment is increasingly important for any event. The importance and necessity of this has recently become more significant not only from an environmental preservation...
Article
This paper describes an exploratory study aiming to investigate the existence of distinct groups of social enterprises according to organisational identity dimensions. A taxonomy was developed with a two-step cluster analysis based on the importance attached to both social and market identity by 111 social enterprises acting in Portugal. ANOVA and...
Article
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This research draws on theories in discrete event simulation, order statistics and record-breaking statistics to develop a methodology for deciding when to stop a combinatorial optimization search. During the first optimization period, the objec-tive function improves rapidly with the iterations, and the improvement slows gradually until it almost...
Book
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The e-books come from the research work of the Labour Observatory of Aveiro, in collaboration with the other partners of the Aveiro Steam City project, with the Aveiro companies in the ICT, Industry and Tourism/Services sectors. Together, they have developed, over the last few months, several research activities and information gathering on the eco...
Conference Paper
Full-text available
This study proposes a field study, based on a systematic literature review,about the applications and impacts of Industry 4.0 (I4.0) in thebiopharmaceutical sector. The world is facing a new industrial revolution thatis happening at a faster pace than the previous ones. The central idea is theintegration between the virtual and the real world throu...
Chapter
Data science is an interdisciplinary field that extracts value from data. One of the relevant areas is its application in research in order to define requirements of the data life cycle. Thus, data should be managed before, during, and after a research project completion. A robust data management plan (DMP) is a relevant and useful instrument to es...
Article
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Esse estudo descreve uma revisão sistemática da literatura sobre a aplicação dos conceitos e elementos da Indústria 4.0(I4.0) na produção de medicamentos a partir de processos biotecnológicos. O termo "indústria 4.0" trata da quarta revolução industrial atualmente em curso. Um dos seus objetivos é a integração entre o mundo real e virtual através d...
Chapter
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Artificial intelligence (AI) is transforming the 21st century service industries. With increased availability of virtual channels, new approaches to resource management are required for effective service delivery. A notable example is Amazon, which is reshaping itself with AI-based technologies, relying on robot service delivery systems, either thr...
Data
Tanto la innovación como el emprendimiento social, constituyen una respuesta novedosa, efectiva, eficiente, sostenible y en muchos casos justa a problemas sociales. Ambas estrategias de acción crean valor y su destinatario final es en la mayoría de los casos la sociedad en general y no individuos en particular. Los problemas sociales que enfrentam...
Data
Both social innovation and entrepreneurship constitute an innovative, effective, efficient, sustainable and, in many cases, fair response to social issues. Both strategies create value and its final goal is in most cases to benefit society in general and not just specific people. Present social issues can’t be understood, solved or approached from...
Chapter
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Given the noticeable and quick progress of digitalization it is well accepted that digital practices are changing business landscapes. However, while this concept is being labelled in the literature it is also often used indistinctively. To avoid misconceptions, we propose to clarify the concept by providing an overview of the existing theory. This...
Conference Paper
Full-text available
The world has radically transformed over the past two decades. The digital, the mobility, the internet and the world wide web, the 3D prints (the home factory) among others are the technological boom that irreversibly transformed the way human beings are in the world, their perception of it and their interpersonal relations. The transition from the...
Article
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This article aims to calculate the quarterly default rate of customers loans in the UK for different simulated stress-scenarios based on a macro-economic model. These simulations are from Q1 2019 until Q4 2023. The simulated default rates are compared to default rates from the 2007-2009 crisis. In addition to this, the uplift, elasticity and level...
Chapter
This study characterizes call-center workload as a daily profile, and tests the effects of the “day-of-the-week” on the daily load profile. It then, tests the hypothesis that the service load of incoming calls is correlated with the number of abandoned calls. The analysis main conclusions are: (1) Regular workdays share similar hourly call profile,...
Chapter
Customer experience (CX) has attracted an increasing interest of practitioners and scholars, since it has become an important basis for the competitiveness of organizations. To better understand how the literature in the customer experience field has evolved, this study presents a bibliometric study of 613 articles published in peer-reviewed journa...