Markus Böhm

University of Applied Sciences Landshut

To stay competitive, automotive manufacturers need to foster product and business model innovation. Key to this is a tight integration of customers into product and business model development. Current approaches to customer integration are mostly based on market research that only considers customers' intention to use. These approaches neglect the...

Process mining (PM) can assist organizations in continuously analyzing business processes and gaining insights on how to improve them. However, the past focus of PM research and application has been on analyzing a single organization or system. Thus, there is tremendous value potential in adopting PM based on event log data from multiple systems an...

Process mining (PM) is a big data analytics technology assisting organizations in process optimization by creating insights from event log data available in existing information systems. Although research on PM utilization exists, literature on the adoption phase is scarce. Hence, organizations lack an understanding of how to determine suitable use...

About 200 new apps are added to the “Health & Wellbeing” category in the app store every year. However, high dropout rates due to little long-term user motivation persist. Despite considerable research on motivation, especially in the context of games, there are only limited insights into existing theories and mechanics in the field of health apps....

Background In many people, stress is associated with changes in eating behaviour. Food products consumed during stress (comfort foods) are often unhealthy. It is rather unknown what comfort foods are consumed in Germany and what healthier food products are considered as alternatives to support stress-eaters in making healthier food choices. Method...

Empirical evidence indicates that Enterprise Social Networks facilitate intra-organizational knowledge sharing. While organizations continue to invest in Enterprise Social Networks, many implementation projects fail due to insufficient user adoption. Against this background, this paper investigates factors that influence individuals' adoption of En...

Background Mobile applications (apps) have started to be used for workplace health promotion (WHP). However, the factors that lead to the usage of apps in the workplace from the end-user perspective remain unclear. Methods To investigate the research gap, the study evaluates a model for the adoption of WHP apps by combining the theory of planned b...

We currently observe the rapid emergence of startups that use Artificial Intelligence (AI) as part of their business model. While recent research suggests that AI startups employ novel or different business models, one could argue that AI technology has been used in business models for a long time already—questioning the novelty of those business m...

Background Stressful situations can have an impact on an individual’s eating behavior. People vulnerable to the influence of stress tend to change the quantity and quality of their food intake. Variables such as sex and body mass index (BMI) seem to be related to this stress-eating behavior, but it is rather unclear what factors account to the para...

The ever-increasing customer demand for use case-specific B2B software puts platform owners into a challenging situation where integrating a B2B app store into their digital platform becomes a necessity to manage the dynamics of software platform ecosystems. However, platform owners face uncertainty and experiment, while platform ecosystem research...

Workplace health promotion (WHP) needs be adjusted to the new ways of working and improved in terms of participation rates. As mobile applications (apps) have proved to be effective in various health areas, it might also be a solution for WHP. However, there is a lack of knowledge about the requirements employees would have on such an app for WHP....

Process mining is a big data technology, which focuses on the discovery, monitoring, and improvement of business processes, based on real data from information systems. This teaching case describes the objectives of a German airline as it introduces process mining and discusses current and future value potentials of this technology. The case is par...

Investments are the necessary fuel for startup development. However, new ventures face difficulties in obtaining financial investments. The investors aim to invest in startups with high success chances and quick return on investment. The business model (BM) of a startup was proven to be a determinant of its success. However, there is a lack of rese...

Research on digital platform ecosystems is growing rapidly. While the relevance of third-party applications is commonly known, scholars have made only minor attempts to analyze knowledge sharing between platform owners and third-party developers. We find that third-party application development is a knowledge intensive task that requires knowledge...

Healthy nutrition contributes to preventing non-communicable and diet-related diseases. Recommender systems, as an integral part of mHealth technologies, address this task by supporting users with healthy food recommendations. However, knowledge about the effects of the long-term provision of health-aware recommendations in real-life situations is...

In recent years, process mining has emerged as the leading big data technology for business process analysis. By extracting knowledge from event logs in information systems, process mining provides unprecedented transparency of business processes while being independent of the source system. However, despite its practical relevance, there is still...

Startups play a significant role in the digital transformation of ecosystems. In the financial ecosystem, these startups are called FinTechs, a term representing the combination of financial services and digital technology. Technological innovations, such as artificial intelligence and blockchain, enable disruptive innovations in the financial ecos...

The fierce competition in the finance sector in general, which was reinforced by uncertainty that the COVID-19 pandemic brought along, turned into a race for capturing new opportunities and engaging in transformative activities. In particular, structures of financial platforms and their ecosystems thus far provided competitive advantages compared w...

In recent years, an alternative concept to capitalist-oriented digital platforms has emerged: platform cooperatives. Platform cooperatives are jointly owned and democratically controlled platforms that promise a more social alternative to platform capitalism. However, platform cooperatives and their challenges and success potentials have received l...

In recent years, a change in business logic from goods-dominant (G-D) to service-dominant (S-D) logic can be observed widely. For instance, in the case of the mobility sector, companies such as Daimler AG and the BMW Group are shifting from solely producing cars to also providing mobility services. One fruit of their efforts is the Reach Now app, w...

Treten bei technischen Anlagen während ihres Lebenszyklus Fehler auf, ist dies in den meisten Fällen das Ergebnis eines schleichenden Prozesses und nicht eines plötzlich auftretenden Ereignisses. Mit Hilfe geeigneter Verfahren können Fehler bereits vor ihrem Eintritt erkannt werden. Die von Herstellern vorgegebene Instandhaltungsstrategie berücksic...

Digital platform ecosystems are at the core of several of the world’s most valuable companies and constitute a strongly growing but fragmented research area at the intersection of multiple research streams such as IS, economics, marketing, strategy and technology management. To date, prior research mainly examines individual constructs and their in...

Digital technologies are radically changing how established organizations design novel services. Digital transformation (DT) strategies are executed to manage the transition from product-centric to service-centric business models based on digital technologies. However, little is known about what configurations of DT strategies lead to successful di...

Investments are the necessary fuel for startup development. However, new ventures face difficulties in obtaining financial investments. The investors aim to invest in startups with high success chances and quick return on investment. The business model (BM) of a startup was proven to be a determinant of its success. However, there is a lack of rese...

Research on digital platform ecosystems is growing rapidly. While the relevance of third-party applications is commonly known, scholars have made only minor attempts to analyze knowledge sharing between platform owners and third-party developers. We find that third-party application development is a knowledge intensive task that requires knowledge...

COVID-19 has created many constraint-related challenges for humans in general and organisations in particular. Specifically, businesses that require physical contact, such as mobility providers, have been severely impacted by the crisis. This paper reveals how mobility platforms and their ecosystem of actors have adapted faster than their non-platf...

Cities around the globe face mobility-related challenges such as traffic congestion and air and noise pollution caused by the extensive use of private cars. Smart solutions promise to make urban mobility more intelligent, interconnected, and efficient using information technology (IT). This study analyzes IT choice in the service ecosystems of diff...

While business process automation through information technology has progressed over the last decades, smart contracts have recently emerged as a promising new means of automation. However, in practice, the adoption of smart contract-based automation is in its infancy, raising the question if the technology genuinely offers a unique approach to pro...

Cities around the world face major challenges caused by the extensive use of private cars. To counteract these problems, a new paradigm is necessary which promotes alternative mobility services. ‘Smart mobility’ refers to a new mobility behaviour that makes use of innovative technical solutions, such as the IT-supported combination of different alt...

This study reinvestigates the effects of normative and behavioral factors on privacy decision making by conducting a methodological replication of Adjerid, Peer, and Acquisti (2018). While the normative perspective regards consumers with stable preferences making rational choices, the behavioral perspective regards consumers with unstable preferenc...

Digitalization is changing the mobility sector. Companies have developed entirely new mobility services, and mobility services with pre-digital roots, such as ride-sharing and public transport, have leveraged digitalization to become more convenient to use. Nevertheless, private car use remains the dominant mode of transport in most developed count...

Workplace health promotion (WHP) needs be adjusted to the new ways of working and improved in terms of participation rates. As mobile applications (apps) have proved to be effective in various health areas, it might also be a solution for WHP. However, there is a lack of knowledge about the requirements employees would have on such an app for WHP....

Although business model innovation (BMI) is essential to remaining competitive, many firms fail at it. A promising approach is building on reoccurring successful solutions – business model patterns (BMP) – as a blueprint for BMI. However, existing patterns face constraints subject to a high diversity and overlaps among patterns. In addition, litera...

While traditional organizations create value within the boundaries of their firm or supply chain, digital platforms leverage and orchestrate a platform-mediated ecosystem to create and co-create value with a much wider array of partners and actors. Although the change to two-sided markets and their generalization to platform ecosystems have been ad...

Technical progress is disrupting the mobility sector. New door-to-door (D2D) mobility integrators promise to offer smart mobility by packaging together different mobility services such as car-sharing and public transport. However, mobility providers up to now have rarely entered into value co-creation relationships. As a result, citizens are offere...

The case survey method and qualitative comparative analysis (QCA) are two well-established research approaches in a number of research disciplines. They have recently made their way into information systems (IS) research. The case survey method is aimed at comparing previously published case studies, conventionally, using various statistical analys...

Regulators and banks have identified the necessity of a more holistic and harmonized approach for financial regulatory reporting than the current approach of "just" adopting new regulations to decrease the reporting burden on banking industry. Thus, new platform-based reporting frameworks for supervisory and statistical reporting of banks are being...

As one of the most common chronic diseases, diabetes negatively affects the lives of many people. Owing to the recent technological developments, blood sugar monitoring applications have become an important assistant means to support people with diabetes. Although, the existing blood sugar monitoring applications can demonstrate the real-time data...

This work focuses on design concepts, including the goal to motivate interaction with mobile applications for the target group elderly people and with an extended set of guidelines for Alzheimer patients. At the outset, understanding the symptoms of Alzheimer’s disease is necessary when focusing on usability issues during interaction with touchscre...

Blockchain technology enables new ways of organizing economic activities, reduces costs and time associated with intermediaries, and strengthens the trust in an ecosystem of actors. The impact of this seminal technology is reflected by an upcoming research stream and various firms that examine the potential uses of blockchain technology. While ther...

Industry 4.0 (I4.0), also known as the fourth industrial revolution, describes the digitalization of manufacturing industries. The transition to I4.0 is crucial for manufacturing firms to sustain competitive advantage and seize new opportunities. Most research has focused on the technological aspects of I4.0 in the form of product and process innov...

Qualitative Comparative Analysis (QCA) has increasingly become popular in Information Systems (IS) research. However, there are several pitfalls and bad practices when applying QCA. Therefore, we aim at providing an extensive overview of (1) how QCA has been applied so far in IS research and (2) how future QCA-based IS research can be improved. To...

Digital transformation is radically changing the way companies conduct business and compete in established markets. In particular, a growing number of companies are switching from predominantly product-focused to platform-based business models. However, it remains unclear how these platforms should be designed to enable platform owners to maximize...

The process of digital transformation (DT) is driving established companies to innovatively modify existing business models. However, extant research provides very little insight into the determinative factors that contribute to successful business model innovation (BMI) in the context of DT. In this analysis, we draw on a resource-based view (RBV)...

Objective Studies have shown that mobile applications (apps) can effectively support lifestyle-related health. Hence, apps are started to be used in workplaces with the expectation that they can promote the well-being of employees. However, no technological advance can make a difference if it is not utilised. This study investigated the usage of a...

Companies that take advantage of digital platforms have rapidly gained a dominant position in their respective markets. While research on digital platforms yielded new insights into winner-take-all markets, envelopment, openness, or governance, no study provided a framework that integrates those aspects and links them to market dominance. We, there...

The EU is seeking to develop new regulatory frameworks for online privacy. This entails a complex set of tradeoffs, since regulatory policy must be informed by consumers' preferences, and if regulatory policy contravenes consumer preferences, regulators might need to explain the hidden sources of harm to consumers. To increase our understanding of...

Platform envelopment describes a competitive move whereby a digital platform enters an adjacent market. On one hand, it might enable to dethrone an established platform. On the other hand, it might give rise to the creation of platform conglomerates, which increases the concentration of private power. Therefore, platform envelopment has recently at...

EU firms are largely dominated by American platforms in online consumer-facing markets as well as cloud computing services and are likely to face domination in further markets. In contrast, China has mainly escaped American domination and established a self-sufficient platform economy. This situation provides the opportunity to move beyond research...

Context Software development incorporates numerous people with diverse expertise and expectations. This makes conflict a common phenomenon in software development. Besides human causes, many conflicts in software development root in the tools and processes. Moreover, the growing role of software in any type of system is increasing the heterogeneity...

In the context of cross-disciplinary and cross-company cooperation, several challenges in developing manufacturing systems are revealed through industrial use cases. To tackle these challenges, two propositions are used in parallel. First, coupling technical models representing different content areas facilitates the detection of boundary crossing...

Innovative business models generate competitive advantage and are becoming more important than innovative products or processes. Despite its importance, firms continuously fail to innovate business models. Reasons are inhibiting structures, cultures and missing resources or capabilities. Integrating external stakeholders can help to overcome these...

Determining the influencing factors of business performance is an important topic in theory and practice. This applies especially to the entrepreneurship context, characterized by extreme uncertainty and high failure rates. Existing research, which is mainly qualitative, has identified business models (BM) as a performance determinant. This paper e...

Consumer buying agents (CBAs) are software programs that automate tasks in the consumer buying process (e.g., product search and evaluation). Recently, CBAs have the ability to nearly automate the whole buying process, executing transactions with only minimal human involvement. With the rise of such highly autonomous CBAs, updates to business model...

Digital technologies are radically changing the way traditional companies interact in established markets. Although these technologies provide numerous benefits, many digital transformation projects fail because of companies’ inability to adapt. Socio-cognitive inertia is an important factor inhibiting successful organizational transformation. Exta...