Mark Hoebertz

Mark Hoebertz
Ruhr-Universität Bochum | RUB · Chair for Industrial Sales and Service Engineering

Master of Science

About

6
Publications
168
Reads
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2
Citations
Citations since 2016
6 Research Items
2 Citations
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Publications

Publications (6)
Poster
Full-text available
Dieser Beitrag widmet sich der Fragestellung, wie derzeit der Erfolg schulpraktischer Bildung durch digital unterstütztes Homeschooling von Schüler:innen in Deutschland zu beurteilen ist und welche Ursachen bei Nichterfolg festzustellen sind.
Poster
Full-text available
In our research, we intend to uncover potentially existing, but implicit and hidden service portfolio management practices in the mechanical engineering industry. Our objective is to formulate a grounded theory according to the methodology of Gioia et al. (2013) that describes what practices are undertaken as well as the drivers, contingencies and...
Presentation
Full-text available
Das Coronavirus zwang im Jahr 2020 den gesamten industriellen Dienstleistungssektor zu einer Neuorganisation der Unternehmensabläufe. In unserer Präsentation veranschaulichen wir die Vorgehensweise und Maßnahmen von zwölf interviewten dienstleistungsanbietenden Industrieunternehmen. Auf Basis der Methodologie nach Gioia et al. (2013) zeigen wir die...
Presentation
Full-text available
The COVID-19 pandemic and the associated lockdown in many countries generated several financial and strategic challenges for industrial service providers. Shutdowns and restrictions made it difficult for many companies to maintain personal contact with their customers and to provide their services. Longer closings can even become a threat to their...
Conference Paper
A personalized assistance system can provide personalized, real-time assistance tailored to the individual employee. It is dynamically adaptable to continuously collect, individual knowledge levels. To enable personalized assistance and improve efficiency in the workplace, personal data from the employee who uses the wearable is needed. However, th...

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