Marita Heyns

Marita Heyns
North-West University | NWU · Optentia Research Entity, Vaal Triangle Campus

Phd Psychology
Research on 2 projects - a) Trust and b) Diversity management to promote social inclusivity

About

42
Publications
20,957
Reads
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170
Citations
Introduction
My research focuses on trust on individual-, interpersonal- and organisational levels as well as associated Positive Psychology related topics as these manifest within workplace settings. Through my research, I strive to promote pathways for individuals and organisations to flourish. I am currently working on two projects which focus on leadership in relation to a) different levels of trust and employee flourishing and b) diversity management (race) and social inclusivity
Additional affiliations
February 2017 - July 2021
North-West University
Position
  • Researcher
February 2009 - January 2017
North-West University
Position
  • Professor (Associate)

Publications

Publications (42)
Article
Full-text available
Orientation: This study investigated the influence of authentic leadership on employee flourishing while considering the potential mediating effect of trust in the organization and organizational support as underlying mechanisms in an uncertain setting. Research purpose: To examine the relationship between authentic leadership and employee flouris...
Article
Background The pharmaceutical industry is forced to contain costs by outsourcing drug testing to commercial contract research organizations (CROs). This ensures the performance of clinical trials by experienced employees who must competently and skillfully exercise due care and diligence. Skilled talent for demanding CRO's is scarce, expensive and...
Article
Full-text available
Orientation This study employed a second stage moderated mediation analysis to investigate the influence of authentic leadership on employee flourishing via trust in the leader (mediating variable) and job overload (moderating variable). Research Purpose To explore the relationship between authentic leadership and flourishing by considering the in...
Article
Full-text available
Orientation: Employee social well-being is likely to influence individual and organisational outcomes, especially in African countries where a high premium is often placed on one’s personhood being rooted in one’s relations with others. Research purpose: This study investigated the associations between social well-being, job satisfaction, organisa...
Article
Full-text available
Orientation: In a business context characterised by precariousness and uncertainty, the importance of trusting leader-follower relationships is becoming critical to navigate imminent challenges preventing organisational sustainability and progress. The potential negative impact of related challenges could be reduced by encouraging leaders to adopt...
Article
Full-text available
Background: Work engagement is considered an important contributor towards the success of any organisation, while finding meaning in work has been proven to enhance productivity and, ultimately, assists in improving the bottom line of an organisation. Aim: The aim of the study is to examine work engagement and meaningfulness through work and at th...
Conference Paper
This study investigated the impact of diversity climate on employee outputs at selected South African organisations in the Gauteng Province. Respondents completed measures of diversity perception, organisational commitment, job satisfaction, intention to quit and organisational citizenship behaviour (OCB). Criteria for selecting these employee outp...
Conference Paper
Work engagement is an important managerial component for both the organisation and employee. Its benefits are also important during a post-restructuring phase. A quantitative cross-sectional study was conducted to collect 266 responses from a convenience sample of retained employees of a mining organisation in the North West province. Respondents c...
Article
Full-text available
Orientation: The world of work has become unstable and precarious, thereby accentuating the need to maintain dynamic capabilities such as sensing, seizing and reconfiguring to adapt and thrive. Associated challenges potentially threaten the well-functioning of organisations and their employees. This problem might be alleviated by encouraging the le...
Presentation
Introduction: Globalisation and access to global markets have led to organisations intentionally diversifying, mainly due to advantages associated with heterogeneous workforces. Benefits include improved work-related outputs, creativity, and productivity. Regrettably, increased diversity also attracts negative consequences such as counterproductive...
Presentation
Full-text available
Background: Diversity will remain a relevant and important matter for both organisations and scholars. The study of perspectives on how organisations manage diversity, also known as diversity climate is steadily growing in popularity. A conducive diversity climate holds benefits for both organisations and individuals. Unfortunately, the opposite is...
Preprint
Full-text available
Orientation: The world of work has become unstable and precarious, thereby accentuating the need to maintain dynamic capabilities such as sensing, seizing and reconfiguration to adapt and thrive. Associated challenges potentially threaten the well-functioning of organisations and their employees and might be alleviated by encouraging leaders to be...
Article
Full-text available
The study aimed to identify trust profiles in the work domain and to study how these patterns related to psychological need satisfaction, work engagement, and intentions to leave. A cross-sectional survey with a convenience sample (N = 298) was used. The Behavioral Trust Inventory, the Work-related Basic Need Satisfaction Scale, the Work Engagement...
Article
The present study aimed to examine employee perceptions of supervisor support, psychological safety, and work engagement in a restructuring mining organisation. Participants were 253 employees of a South African mining organisation (male = 65%; African = 57%; skilled supervisory technicians = 44%; and employees with 10–15 years’ experience = 23%)....
Article
Orientation: South Africa had a distinctive diversity environment with unique diversity-related challenges. Researchers and practitioners required a validated diversity climate instrument that can be used to examine diversity management observations in a South African setting. Research purpose: The objective of this study was to address a research...
Article
Full-text available
This study aimed to investigate creative leadership, perceived supervisor support, and flourishing and burnout amongst agricultural employees. Participants were employees of a South African agricultural organisation (n = 253; male = 51 .8%; 40–49 years old = 33 .0%; white = 80%). They completed measures for creative leadership, supervisor support,...
Article
Full-text available
Background: The South African power utility is facing several challenges with regards to providing sustainable electricity to consumers. The power utility is also currently not demonstrating adequate efficiency or productivity, with high levels of leadership turnover. Aim: The aim was to assess servant leadership, including features of servant lea...
Article
Full-text available
The study examined the mediation effect of diversity climate on the relationship between servant leadership and organisational citizenship behaviour (OCB . Participants were a convenience sample of 262 employees from South African financial, industrial, manufacturing, and retail sectors (male = 52 .9%; white = 69 .3%; postgraduate university degree...
Article
Full-text available
Orientation: Organisations are continuously diversifying their workforces and require information on how to benefit from positive diversity-related outputs. Servant leadership might provide a solution to improve diversity-related outputs. Literature proposes that servant leadership, diversity climate and employee outputs are related; yet, literatur...
Article
Introduction: Guided Imagery and Music (GIM) is a method of music therapy that works on various levels, using receptive music to explore the psyche of the client for growth and transformation. This systematic literature review seeks evidence that GIM has an influence on the well-being of the client. A specific aim was to explore a possible relation...
Article
Full-text available
Orientation: Coaching continues to grow in importance as a learning and developmental intervention in organisations. It is therefore important to understand what makes coaching successful. Research purpose: The coaching relationship is a known predictor of coaching success, and trust is a key ingredient of a high-quality coach–coachee relationship...
Article
Full-text available
Orientation: Coaching continues to grow in importance as a learning and developmental intervention in organisations. It is therefore important to understand what makes coaching successful. Research purpose: The coaching relationship is a known predictor of coaching success, and trust is a key ingredient of a high-quality coach–coachee relationship....
Article
Full-text available
The study sought to investigate the mediating effect of diversity climate on the relation between a destructive leadership style and employee attitudes of organisational commitment, job satisfaction, and intention to quit. Participants were employees from the financial, banking, retail, and manufacturing sector in Gauteng province, South Africa (N...
Conference Paper
Full-text available
Work engagement contributes positively to individual and organisational performance. Empowering leadership increases employee engagement, and coaching as a management style is an important aspect of empowering leadership. This study aimed to explore the influence of management’s application of coaching practices on work engagement of employees. A q...
Conference Paper
Exploration of the trust-engagement relation was motivated by problems experienced in the South African mining sector specifically pertaining to perceptions of management not living up to their commitments and not caring for workers and how this might affect the trust relationship at work. The quantitative cross-sectional study collected 307 respon...
Conference Paper
Literature indicate groups may have different views in terms of leadership and diversity climate in diversified organisations and such observations may be detrimental. In order to improve environments whereby sub-groups are formed would require relevant and instantaneous information. The study aimed at providing such information by examining gender...
Article
Full-text available
Orientation: Organisations are consistently changing and diversifying; therefore, researchers and practitioners are viewing diversity as an essential part of organisational behaviour literature and practice. Research purpose: The purpose of this study was to investigate a simple mediation model, with the diversity climate as the proposed mediator,...
Article
Full-text available
This study investigated the relationship between transformational leadership, diversity climate, and job satisfaction in a selection of South African companies. Participants were a convenience sample of 263 employees from the Gauteng Province (white = 69.3%). They completed measures for transformational leadership, diversity climate, and job satisf...
Article
Full-text available
Background: Work engagement can be defined as a positive, fulfilling, work-related state of mind that is characterised by Vigour, Dedication and Absorption. There is a general belief that there is a connection between work engagement and business results, as well as total quality. Practitioners and academics have over the years agreed that the cons...
Conference Paper
Diversification of the South African labour force has seen organisations striving towards a demographical composition that represents the demographical characteristics of the country. The increased diversification has stimulated interest amongst researchers in the field of diversity management effectiveness, better known as the diversity climate. U...
Conference Paper
The purpose of the study was to explore the relationship between selected leadership styles and innovative ability within an agricultural business. A quantitative research approach and a non-random sampling technique were used. The Multi Leadership Questionnaire (MLQ, form 5X) and the Situation Outlook Questionnaire (SOQ) were employed for this pur...
Article
Full-text available
Orientation: Despite increasing age diversity in the workforce, organisations still know relatively little about how potentially diverging motivational needs of the various generations might influence motivational strategies and organisational performance. Research purpose: To explore the relationship between multigenerational workforces and emplo...
Article
This study tested a structural model that identifies the nature of relationships between trust, autonomy satisfaction, and personal engagement at work. A cross-sectional survey design with a convenience sample ( n = 252) was used. The Behavioral Trust Inventory, Work-Related Basic Need Satisfaction Scale, and Work Engagement Scale were administered...
Article
Full-text available
This study targeted permanently employed staff of a specific business unit (campus) of a South African university to explore the relationship between employees' perceived levels of trust in their immediate line manager/supervisor and the overall perceptions of the diversity climate within the business unit. South Africa recently celebrated 20 years...
Article
Full-text available
Despite the widely acknowledged need for validated trust measurement instruments and the legal obligation to ensure that psychometric tests are unbiased towards different groups in South Africa, no attempt has ever been made to address the aim of this study, which is to investigate the measurement invariance of the Behavioural Trust Inventory for m...
Conference Paper
This study explored relationships between employees’ perceived integrity levels of their immediate line manager/supervisor and the overall perceptions of the diversity climate within a specific campus of a South African University. A quantitative approach and a non-probability convenience sample (N=350) was used. Results indicate that the majority...
Article
Full-text available
Orientation: Research concerning trust relationships on the interpersonal level, particularly when studied in dyadic relationships from the follower's point of view, is relatively scarce. Only a few researchers have attempted to link multiple dimensions of trust in the same study. Research purpose: This study examined the dynamic interplay between...
Article
p>Companies striving for a competitive edge need to have insight into factors that best promote innovativeness. Our quantitative study explored the relationship between sub- dimensions of interpersonal trust and innovativeness on both lateral and vertical organisational levels. The convenience sampling technique (N=95) focused on the members of the...
Article
Companies striving for a competitive edge need to have insight into factors that best promote innovativeness. Our quantitative study explored the relationship between sub-dimensions of interpersonal trust and innovativeness on both lateral and vertical organisational levels. The convenience sampling technique (N=95) focused on the members of the ma...
Conference Paper
We assessed construct equivalence of a trustworthiness questionnaire (TWQ) developed by Mayer and Davis (1999) for race in a South African context. A cross-sectional survey design with a convenience sample (N = 274) was used. Results for the total sample confirmed literature findings of a three-factor model consisting of ability, benevolence and in...
Article
“Trust” has become the buzzword of our decade, amongt other things, as a reaction to what is perceived as a trust crisis. This perception has a lot to do with a perception of not-being-in-control and a culture of suspicion. This leads to a yearning for a world where total control is possible and nobody thus needs to trust anybody else. We shall arg...

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Projects

Projects (2)
Archived project
To examine the nature, measurement and impact of trust within organisations. The broader goal is to examine multilevel models where the outcomes and determinants of trust are at different levels within organisations.