Mario Pezzillo Iacono

• PhD
• Professor (Full) at Università della Campania Luigi Vanvitelli

Regulation, governance and organisational issues are sensitive aspects in the market of public utilities especially when these markets require and aim at initiating homogenisation processes. The paper aims at understanding how European countries responded to supranational legislation, in terms of governance, management and organisational aspects, o...

Purpose The paper focuses on how knowledge visualization supports the development of a particular multiobjective decision-making problem as a portfolio optimization problem in the context of interorganizational collaboration between universities and a large automotive company. This paper fits with the emergent knowledge visualization literature bec...

This study aims to improve understanding of how identity-building processes shape corporate identity and how dimensions of socioemotional wealth affect internationalization pathways in a family firm. The paper uses an in-depth case study of an Italian family firm internationally recognized as excellent in its industry. We developed an integrative t...

Digital transformation (DT) is increasingly establishing itself as a constant theme in contemporary academic and practitioner conversations (Hanelt et al., 2020). Organisation scholars are attentive to the role and impact of digitalisation (Hinings, Gegenhuber and Greenwood, 2018), investigating how digital technologies affect individuals (Zuboff,...

Purpose In this paper, we depart from extant conceptualisations of knowledge translation mechanisms to examine projects as a way to achieve effective knowledge transfer. Our empirical analysis focused on a university–industry research project in the automotive industry. Design/methodology/approach The empirical analysis was based on a qualitative...

This chapter analyzes the concept of competency from a managerial perspective, exploring the competence model in the Public Sector from a theoretical and a practical view. First, we explore the concept of competency, distinguishing a rationalist and positivist approach—entity-based perspective—and a more sociological background—social construction...

The dynamics of knowledge processes represents a major research topic in management studies. The interpretation of the different tools and methods as enablers for knowledge creation has important implications for achieving innovation, namely in lean product development contexts. Previous researchers have classified the different tools and methods i...

This article aims to analyze how female successors describe their self-positioning in male-dominated family businesses, once the succession process from father/predecessor to daughter/successor has occurred. Using a narrative approach, we investigated the construction of the self as close to or distant from the father−s leadership style and whether...

This chapter deals with a case study located in the context of cultural heritage industry. The organization under scrutiny is a Regional entity for Cultural Heritage acting in one of the Italian Southern Regions, established in 2003. Since 2016, the organization under scrutiny was transformed into an in-house company entirely controlled by the regi...

The focus of this special issue is the interplay between technological innovation and work practices. We have concentrated on work redesign in the various functions and activities carried out as part of innovation processes, and have discussed the fit between these practices and organizational strategies, structures, cultures and performance (Perlo...

Many people say that Health Care Systems are not financially sustainable and so they are all ultimately doomed.

Il contributo affronta il tema della motivazione del personale nelle organizzazioni pubbliche, focalizzandosi sull’approccio della Public Service Motivation. Questo filone di studi rileva l’efficacia di alcune politiche e pratiche motivazionali rispetto alla loro capacità di impattare sulla motivazione intrinseca dei dipendenti pubblici. In partico...

The relationship between the management of knowledge and the Japanese concept of obeya is a neglected topic. Previous studies have classified the different tools and methods adopted in Lean Product Development in the light of the Socialisation–Externalisation–Combination–Internalisation (SECI) theoretical framework for knowledge management. Followi...

L’articolo rivela inoltre che l’introduzione dell’Health Information Technology sembra influenzare in maniera significativa solo le conoscenze esplicite degli infermieri, senza impattare né su quelle tacite, né sull’impegno sul lavoro.

Purpose This paper aims to study knowledge integration mechanisms in an interdisciplinary research project. It develops the theoretical literature on the concept of knowledge integration, particularly the adoption of different organizational mechanisms. The research helps to explain how to adopt different integration mechanisms in the various steps...

Purpose To interpret the concept of a business model from the pattern of coordination mechanisms used by an Italian wine cooperative to manage its inter-organizational relationships Design/methodology/approach The business model is taken as the structure and governance of the relationships between the focal firm and its exchange partners. The empi...

The paper explores how and why social networks - both ‘personal networks/entrepreneurial ties’ and ‘inter-organizational networks’ - are useful to sustain the growth of spin-offs. We specify the role of social capital for the spin-offs’ growth processes, by identifying some factors that condition the efficacy and the benefits generated by the perso...

Lo Strategic Human Resource Management è un’attività complessa che coinvolge una pluralità di stakeholder e può produrre risultati importanti per l’azienda al di là di quelli strettamente legati alla “produzione” di benessere organizzativo. La sua efficacia non è legata solo alle capacità di progettazione della Direzione Risorse Umane ma anche all’...

Purpose – This paper aims to consider how and to what extent it is possible to interpret a performance management system (PMS) as a typical control mechanism or in a more innovative way as a learning tool. PMSs are typically used for planning and coordination purposes. However, they may also be used as an opportunity to foster learning inside the o...

Purpose – The purpose of this paper is to interpret employees’ resistance using the perspective of a Foucaultian/post-structuralist approach in critical management studies. The authors examine the relationship between management of diversity, based on employment contract, emotional construction of identity and processes of resistance. The authors e...

This paper sets out to interpret employees’ resistance using the perspective of a Foucaultian/post-structuralist approach in Critical Management Studies. We examine the relationship between management of diversity, based on employment contract, emotional construction of identity and processes of resistance. We explore the ways in which temporary ag...

This study presents preliminary evidence of an ongoing research on smart city platforms. In particular we investigate different organizational models and roles delivered by actors which are involved in such initiatives. We depart presenting the main issues nowadays at stake when smart cities are launched (technology, domain of application, stage of...

In recent years, Italy launched a spending review process to pursue budgetary retrenchments through expenditure cutbacks at the central, regional, and local level. This paper tries to interpret a diverse set of spending review initiatives realized in Italy during the last three years as part of an extensive program of organizational development, th...

The paper explores the relationship between coordination mechanisms and typologies of knowledge in a wine firm. Allocating knowledge as either process related or outcome related, we illustrate the nature of knowledge that emerges in each category and discuss the main coordination mechanisms used to integrate knowledge. We used a single case study,...

The article investigates the relationship between Performance Management Systems (PMS) and IS in a single Italian Public University, starting from the gap that exists between what is declared in University policy statements— ostensibly oriented towards empowerment—and what is actually implemented by public managers. We are particularly interested i...

This chapter focuses on the reciprocal relationship between information systems and organizational control. It introduces the volume, describing both the theoretical frameworks and the topics analyzed and discussed. In particular, the volume is divided into three sections, each one focusing on a specific topic: organizational control, accounting an...

The paper sets out to interpret the concept of national and linguistic identity/diversity in the perspective of organizational power and control, by analyzing both the managerial discourses and the material practices. We particularly intend to examine how the management of national diversity comprises a means for shaping the perception of collectiv...

The chapter investigates the relationship between Performance Management Systems (PMS) and IS in a single Italian Public University, starting from the gap that exists between what is declared in University policy statements¿ ostensibly oriented towards empowerment¿and what is actually implemented by public managers. We are particularly interested i...

Control in organizations has long been a topic of interest for researchers and practitioners, who generally recognize that control in some form is inescapable. In the managerial debate, the concept of control is normally used in broad, non-discriminating way to identify diverse ideologies and practices that have been developed to organize productiv...

This paper refers to the concept of public governance in the light of Transaction Cost Economics (TCE). While TCE is well developed and widely applied in the private sector, only a few studies have adopted such framework to investigate the provision of public services. We aim at pointing out the coherence between peculiar typologies of transactions...

Purpose – This article sets out to investigate the relationship between performance management systems (PMSs) and knowledge in public universities. In particular, this paper intends to verify how different choices related to PMS affect the nature of knowledge, in terms of the well-known tacit vs explicit dichotomy. Design/methodology/approach – T...

The study explores the role of the Electronic Ticketing Systems in the Integrated Tariff Systems (ITS), focusing on the relationship between technology and control from the perspective of the Critical IS Research. More specifically our work reflects upon the impact of the “smart card technology” on the process of control and power centralization fr...

Purpose – This study aims at exploring the characteristics of the Temporary Project Networks (TPNs) in small and medium-sized wine producing enterprises, both from a theoretical and an empirical perspective. It aims to discuss different types of temporary inter-firm collaboration clusters both in terms of structural/organizational features and in t...

The aim of the paper is to develop and test a theoretical model concerning the relations among some variables of organisational design and the type and nature of the conflict in family firms. The theoretical model is developed through a variety of hypotheses which were tested by means of a survey on 175 firms registered at Italian Association of Fa...

Departing from a neo-institutional framework, this article investigates the role and the importance of Management Control Systems (MCS) used by the Italian local public transport and electricity supply utilities in governing the processes of organizational change that occurred in the last decade. The role of MCS in the implementation of business st...

The aim of this study is to adopt the construct of paternalism to understand control in family business governance. In particular, we want to investigate the concept of paternalism as mechanism of control in family firms. The theoretical reflections we here present first try to challenge the main theories used in family business literature, with a...

The chapter explores the diversity of topics, views and perspectives focused on the relationship between information systems (IS) and control, from a critical perspective. The work reflects upon the framework of Critical IS Research and its relation to Foucaultian approach and IS practice, informing the discussion on the ways IS and managerial Disc...

This paper is focused on cultural due diligence as a tool to handle the changes related to a merger and acquisition process. The main goal is to provide a framework to handle the whole merger process in a proactive perspective to managing changing. For a due diligence to be strategic in the decision-making process, it must be related to the ability...

The main purpose of the paper is to develop a theoretical model concerning the relations among some variables of organizational design and the level, type and nature of the conflict in family firms. The conflict is analyzed as a dependent variable with respect of: altruism, decisional power/decisional concentration (founder centrality), formal gove...

Purpose The main purpose of the paper is to explore the relationship between the design of inter‐organizational connections, the processes for knowledge creation and transfer, and innovation. The study aims to focus on the partnership between Firema, a medium‐large Italian company in the rail industry sector, and TEST, a research consortium. Desig...

The paper focuses on the relationship between organizational control, diversity management, identity regulation and individuals’ subjectivities. Consistently with the Foucauldian post-structuralist approach, we particularly explore how the creation and management of diversities comprises a means for influencing the perception of individual and coll...

The main goal of the paper is to interpret the concept of organizational change in the perspective of critical management studies, by analyzing both the discourses and the control practices used by management. We aim at denaturalize the concept of change related to transition from a bureaucratic model to a professional (post-bureaucratic) model of...

The paper analyses the characteristics of processes of organizational change implemented by Italian companies engaged in the supply of Local Public Transportation (LPT) services and energy distribution services, in the light of the interpretive framework of neo-institutional matrix. The main goal is to explore the relationship, rarely object of emp...

In this work we make use of the concept of policy networks to introduce the main consequences underlying the building and establishing of a transport infrastructure for enhancing mobility. Policy networks are a powerful concept to interpret the dualistic dimensions of public services. Transport infrastructures make no exception since they are regul...

In this work we make use of the concept of policy networks to introduce the main consequences underlying the building and establishing of a transport infrastructure for enhancing mobility. Our interest is connected with the vast domain of inter-organizational relations for transport systems: settings in which many key players, both public and priva...

The main goal of the paper is to interpret the concepts of national and linguistic identity/diversity in the perspective of ideological control, by analysing both the managerial discourses and the work practices. We have studied how identity and diversity discourses reflect existing managerial practices and underlying power relations, and how they...

This study aims to analyze the phenomenon of innovation in health management: public-private partnerships within the Italian healthcare sector. The main goal of the paper is to measure the degree of organizational maturity (OM) of the forms of public-private partnerships (PPP), analyzing and measuring key managerial processes, in terms of innovatio...

The aim of this research is to analyze governance models for tariff integration systems in the local public transport sector both in Italy and in some regions of Europe. In particular, it aims to study and compare coordination models chosen by the key players, their role (especially that of the political policy-driver) and the degree of decisional...

This article sets out to interpret Diversity Management (DM) by analysing the rhetoric of management language, starting from the gap that exists between what is declared in company policy statements and what is actually enacted by Human Resources managers in 20 international companies. We take radical constructivism, a keystone in critical manageme...

The research investigates the different policies for the development of rail transport infrastructures in Europe. The effects on the competitiveness of the different national rail supply industries are evaluated.

Il presente contributo intende indagare le forme di coordinamento inter-organizzativo, focalizzandosi sul fenomeno dei Temporary Project Network, ossia su forme di collaborazione tra aziende interdipendenti, che interagiscono per coordinare i loro sforzi al fine di innovare i processi di produzione e/o gli output realizzati in un arco di tempo defi...