Marika Arena

Marika Arena
Politecnico di Milano | Polimi · Department of Management, Economics and Industrial Engineering (DIG)

PhD Management, Economics & Industrial Engineering

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67
Publications
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2,168
Citations

Publications

Publications (67)
Article
Full-text available
In recent years, many companies have started to include references to the sustainable development goals (SDGs) in their corporate reporting as a means for demonstrating their contribution to sustainable development. However, connecting company results to the SDGs is not straightforward, since this framework has not been originally designed for corp...
Article
Full-text available
This paper introduces a methodology to evaluate the socio-economic impacts of closure for maintenance of one or more infrastructures of a large and complex road network. Motivated by a collaboration with Regione Lombardia, we focus on a subset of bridges in the region, although we aim at developing a method scalable to all road infrastructures of t...
Article
Purpose Although innovation ecosystems (IEs) are generally considered capable of creating shared value (SV), this potentiality has often been taken for granted and not deeply analysed, yet. As a result, in the literature, there is not a framework that defines the process of SV creation in IEs or which aspects should be considered for understanding...
Chapter
Different forms of processes dedicated to the analysis of future technology advancements (FTA processes) were developed in the last decades. Shedding light on the main aspects characterizing these processes, this study builds a classification framework. Five different dimensions enable the characterization of the FTA processes, namely: objective, s...
Article
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This paper contributes to an emerging literature stream advocating the multifaceted involvement of the waste management sector in supporting the up‐scaling of the circular economy (CE). It explores the role of waste collection and recycling platforms in overcoming various barriers to CE implementation, inductively analyzing the case of postconsumer...
Preprint
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This paper contributes to the current debate about Benefit Corporations, presenting the development of this organisational model in Italy, the first country to introduce this hybrid form after the US. Grounded on an institutional logic perspective, it provides a picture of the institutional dynamics that have characterised the rise of this new entr...
Article
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This exploratory study investigates the manifold conceptions of the internal auditing (IA) of risk culture prevalent among four influential actors of the financial sector—regulators, normalizers, consultants, and implementers. By inductive analysis of 20 interviews and 295 documents, we illustrate a two-step interpretive scheme utilized by the four...
Article
This paper proposes a new aggregated classification scheme aimed to support the implementation of semantic text analysis methods in contexts characterized by the presence of rare text categories. The proposed approach starts from the aggregate supervised text classifier developed by Hopkins and King and moves forward, relying on rare event sampling...
Article
In the last decade, the decline in industrial settlements has emerged as an increasingly relevant and complex phenomenon, unveiling the limitations of the management models that are traditionally applied to these situations. This crucial problem is here addressed by adopting a conceptual framework, built to exploit a systemic perspective that moves...
Article
Purpose The purpose of this paper is to perform a critical analysis of the relationship between small- and medium-sized social enterprises (SMSEs) and banks. Based on the conceptual framework for the analysis of SME’s credit availability developed by Berger and Udell (2006), this study aims to contribute to the current debate in two ways: first, ou...
Article
This paper aims to study the institutional dynamics that characterize the development of a CSR strategy in a specific industry, the utilities industry, and analyses how these dynamics can result in heterogeneity and diversity in companies’ CSR strategies. The conceptual framework is provided by previous works in the field of CSR that identify the d...
Article
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Currently, passengers have access to a lot of information when planning their trip by public transport. They can use a lot of applications, which are not compatible with each other. Sometimes it can be even quite difficult to collect all relevant information. The creation of one application (Travel Companion), which contains all relevant data neede...
Article
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The purpose of this research is to introduce an analysis, which is qualitative and whenever possible quantitative, on how Cooperative Intelligent Transport Systems (C-ITS) can affect a Supply-Chain Logistics System by adopting a three-level approach. Considerations are made on the role and importance of Logistics within a company, its cost structur...
Article
This paper moves from the idea that the term Corporate Social Responsibility (CSR) refers to an “umbrella” concept entailing a diversified set of practices through which a company aims to meet the expectations of a broad range of stakeholders. This concept implies that there is a need for companies to disentangle the complex relationships among the...
Article
Drawing on a comparative case study of enterprise risk management, and building on the literature on boundary objects, this study sheds light on the 'dynamics of (dis)integrated risk management'. Our analysis of enterprise risk management in two large organisations reveals a set of pressures that undermine the ideals of enterprise risk management m...
Chapter
In recent years, car-sharing models have undergone relevant changes, leading to the emergence of different operational models, managerial and technological solutions, and more in general different vehicle-sharing configurations. These models are able to answer in different ways to potential mobility needs, put forth by both individual citizens and...
Article
This paper, relying on three empirical cases of spending reviews carried out in Europe, investigates how social media has been used to engage citizens in spending review processes. The authors explain the differences in levels of engagement between the use of social media (Web 2.0 tools) compared to traditional Web 1.0 tools. Finally, they discuss...
Chapter
PurposeThis chapter aims to understand how partnerships and networks can aid the development and growth of organizations whose goal is to foster social inclusion along the agro-food supply chain, with particular reference to the social entrepreneurship sector. Methodology/approachThe chapter draws on a framework proposed by Newth and Woods (2014) t...
Article
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This paper aims to perform a review of different accounting frameworks, including indicators and metrics applicable to the social business sector, discussing the strengths and the weaknesses of different approaches in relationship to their ability to respond to objectives and interests of different stakeholders in the social business ecosystem. The...
Article
This article aims to analyze the rise of practice variations in public sector internal auditing (IA), giving special attention to the role of agents’ embeddedness in multiple institutional arrangements. IA's trends of development and the characteristics of the public sector context, in fact, make IA inherently subject to multiple institutional forc...
Article
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Despite the general hype, Social Impact Bonds’ (SIB) rate of adoption is still modest. The mismatch between widespread interest and actual adoption raises interesting questions as to whether we are still in the early adoption phase of SIBs and massive diffusion is yet to come, or we are observing a marginal phenomenon. In order to shed some light o...
Article
Full-text available
After the 2008 global financial crisis, many governments introduced spending reviews (SRs). The paper provides a valuable definition of the concept of the SR by proposing a taxonomy of the main organizational and methodological aspects involved in the SR process. The paper identifies two different SR models, which feature alternative approaches to...
Conference Paper
The paper presents an overview of the common regulatory framework for railway safety. Safety levels in the Community railway system are generally high, in particular compared to road transport. However, it is necessary to very least maintain safety during the liberalization process and, in line with technical and scientific progress, to further imp...
Chapter
This paper aims to present a new approach to measure downsize reputational risk, based on an event study methodology. To this aim, the share market value is used as a proxy of the company’s ability to create economic value, and the market reaction to different types of event is analyzed. Empirical data are derived from a large multinational company...
Article
This article aims to analyse how environmental accounting instruments can be linked to corporate reward systems for motivating a company's employees to embrace more environmentally friendly behaviours. To this aim, the paper focuses on a specific instrument - the Environmental Profit and Loss Account - that grounds on the idea of complementing the...
Article
Infomobility systems are spreading across the world, attracting the attention of policy-makers and practitioners from a variety of industries. However, several studies have asserted that they not always are effective in improving transport systems, since they do not convey the required information to mobility managers and customers. On the basis of...
Article
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In recent years, the issue of vehicle road sharing has attracted growing attention from both researchers and operators, as a potential instrument to improve the sustainability of urban mobility or transport systems. Beside the general concept, different operational models, managerial and technological solutions have been developed, leading to a hig...
Article
In recent years, infomobility started to be considered a key instrument in relation to sustainable mobility. Infomobility has a potential to decrease environmental, social and economic transportation costs, gathering a wide range of information about mobility dynamics that can increase users' awareness and improve the management of the mobility sys...
Article
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Purpose – This paper aims to propose a model, to operationalize the idea of enterprise risk management (ERM), relying on the concept of capabilities. The proposed model, labelled “Spring model”, is specifically tailored to the characteristics of project-based organisations, where risk is to be managed transversally to different organizational level...
Article
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Politecnico di Milano University worked for the Italian Ministry of Environment, land and sea on the sustainability assessment of Expo Milan 2015 self-built temporary pavilions. The work has been focused on the improvement of the buildings environmental performances. Given the buildings short durability in place (Expo lasts for 6 months), the strat...
Article
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Over the past 20 years, the issue of performance measurement in Social Enterprises (SEs) has gained increasing relevance among researchers and practitioners. From an academic perspective, there has been an explosion in methodologies and tools for assessing social performance and impact, but with little systematic analysis and comparison across diff...
Article
The Oil and Gas business is a technically challenging and risky industry where accidents can happen and have dramatic consequences. A major Accident Hazard and its aftermath can represent a catastrophe for an Oil company that will have to face production losses and asset damages, injuries to people or event worst loss of lives, environmental liabil...
Article
Purpose – This paper aims to provide a critical assessment of existing links between risk management systems (RMS) and performance management systems (PMS) through a general review of the literature. Design/methodology/approach – The research approach consists of a literature review, aimed at highlighting the “points of contact” between RMS and PM...
Article
The paper analyses the process through which an Italian-based multinational company that competes in the fashion and accessories industry, developed a roadmap for its sustainability strategy. The paper discusses the use of roadmaps, as a valuable instrument for fostering change and supporting strategic thinking about sustainability. Research method...
Chapter
Full-text available
In the last decades, the issue of energy access has attracted increasing attention from both academic and practitioners and the debate has gone beyond purely technical issues, raising the interest of the public opinion and private citizens. Particular attention has been given to the question: how private and public organizations can ensure energy a...
Conference Paper
This paper deals with an innovative concept for smart and sustainable urban mobility system. Both technical and economic aspects will be analyzed.
Article
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This paper aimed at presenting and discussing the internationalization strategy of Politecnico di Milano, a leading technical university in Italy. Based on data collected through interviews, documental analysis and participant observation, this paper aims at investigating how institutional internationalization policies have been implemented and how...
Article
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During the last decade the higher education system in several European and non-European countries has been under strong pressure to use resources more effectively and efficiently, fostering the diffusion of accountability and control instruments typical of the private sector. This paper explores the adoption and characteristics of a specific contro...
Article
Purpose ‐ The purpose of this paper is to analyze the trajectory of an institutional change in a public organisation, this study explores the role of organisational mediators ‐ i.e. middle managers involved in the enactment of change projects - to translate leaders' entrepreneurial attempts of modernisation. Design/methodology/approach ‐ Enlightene...
Article
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This article proposes a new risk management (RM) instrument for project-based organizations-the Company Dynamic Response Map (CDRM)-and tests its ability to better respond to risks and opportunities. The CDRM is based on the concept of dynamic capabilities as a means by which companies can adapt to fit with their evolving business environment. Diff...
Article
In recent years, the automotive industry has been under strong pressure to reduce its environmental impacts. Regulators have sought to steer the industry toward "cleaner" solutions and consumer purchase patterns have shifted to more sustainable products. This means carmakers can no longer treat sustainability as a matter of compliance, and must ins...
Article
The ability of a company to deal with uncertainty and turbulence is an issue which has attracted increasing attention in recent years, due to the negative effects of the financial crisis. In this context, the paper has the aim of exploring whether the consideration of risk in a budgeting process contributes to improve its effectiveness. To this aim...
Article
In recent years, metal companies have devoted increasing attention to environmental sustainability and the metal sector has become one of the industries with a higher propensity to certificate ISO 14001. However, at present, only limited research has analysed the implementation of ISO 14001 among metal companies, exploring the dynamics associated w...
Article
Purpose – The paper aims to support small and medium enterprises (SMEs) in overcoming the difficulties they encounter in initiating sustainability reporting, proposing a “general” process for identifying a standard set of key sustainability indicators, that is specifically tailored on SMEs characteristics. Design/methodology/approach – The paper mo...
Article
This study aims at developing a performance measurement system (PMS) for research and development (R&D) activities carried out by public research centres. Public research institutions are characterized by multiple stakeholders with different needs, and the management of R&D activities requires balancing the multiple goals of different stakeholders....
Article
Moving from the growing relevance of the enterprise risk management (ERM) concept, this paper provides empirical evidence of ERM in practice. The paper presents ERM actual uses in a panel of nine Italian companies from different industrial fields and legislative settings and analyses the relationship between the uses and the characteristics of the...
Article
In the wake of high-profile corporate failures and scandals, a growing body of work draws attention to integration between Enterprise Risk Management (ERM) and performance management. An active consulting and advisory industry, in particular, illustrates a number of integrated solutions that should help organizations achieve enhanced performance. T...
Chapter
Enterprise Risk Management has come to the forefront as an essential device for assessing business threats, opportunities, and their impact on the creation of value. In this context, this chapter attempted to propose an operational ERM frame-work, the “Spring” model, which is specifically aimed to support the transition of ERM from the governance s...
Article
In recent years, various reforms have sought to foster forms of marketisation in the Italian public sector, promoting the uptake of concepts such as customer satisfaction and perceived quality. In the field of higher education, such efforts have focused on certain specific areas, like quality of research and teaching, while the quality of administr...
Article
This paper explores the organizational dynamics of Enterprise Risk Management (ERM). ERM is the main form taken by firms’ increasing efforts to organize uncertainty, which ‘exploded’ in the 1990s. The ERM approach seeks to link risk management with business strategy and objective-setting, entering the domains of control, accountability and decision...
Article
In most cases, sustainability reporting is the only way for a steel company to communicate its sustainability strategy, the actions and programs implemented and the tangible results. Although some large companies have already published their sustainability results, the situation is very different for the majority of the steel makers, which still me...
Article
For decades, the Institute of Internal Auditors has promoted the professionalization of internal auditing. Prior research on the subject has focused mainly on the achievement of professional characteristics as an indicator of the degree of professionalism. The results seem to vary suggesting that focus should be on exploring the contextual dependen...
Article
Central administrative services have recently received increasing attention from practitioners and academics due to the challenging need to both manage scarce resources and provide high-quality services. In this context, performance measurement systems (PMSs) may assume a central role, although an unresolved debate remains on the claimed benefits o...
Article
This study attempts to understand the organizational drivers of internal audit effectiveness in the light of recent changes in the "mission" of internal auditing and its central role in corporate governance. On the basis of data from 153 Italian companies, our survey shows that the effectiveness of internal auditing is influenced by: (1) the charac...
Article
Full-text available
At present, a wide range of stakeholders including consumers, regulators, shareholders and public bodies are demanding that companies address sustainability in a more comprehensive way. However, even if a company actually wishes to innovate its processes for improving the way to account for sustainability, it will face relevant difficulties to deal...
Article
This article analyses the adoption and characteristics of internal audit departments in Italian companies, in the light of recent changes in the economic and political environment following the big financial scandals which occurred both in Italy and abroad. The research framework is informed by new institutional theory, driving the definition of a...
Article
Purpose – To describe the main characteristics of Internal Audit Departments in six Italian companies and investigate the influence of enacted regulations on their development. Design/methodology/approach – The research has been carried out through a multiple case study, which compared the Internal Audit Departments of six Italian companies, gather...
Article
This paper reports on the findings of a survey on management accounting systems in 289 Italian organisations. The research studied the adoption of three specific techniques: ABC/ABM, Balanced Scorecard and EVAâ¢, analysing the key success factors of companies which claimed to adopt them, their objectives and the effects on the control system's perf...

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