Marija Jankovic

• PhD in Industrial Engineering, Design Engineering
• Professor at CentraleSupélec

In early design stages, business developers and systems engineers deal with uncertainties on the business problem, in line with the company's strategy. Before designing the system, the business developers need to set the boundaries of the business problem: What are the values to deliver to which stakeholders? What are their preferences? What are th...

Objectives Clinical Data Warehouses (CDW) are the designated infrastructures to enable access and analysis of large quantities of electronic health record data. Building and managing such systems implies extensive “data work” and coordination between multiple stakeholders. Our study focuses on the challenges these stakeholders face when designing,...

Objective: To access Electronic Health Record (EHR) data, hospitals have implemented Clinical Data Warehouses (CDWs) using Extract Transform and Load (ETL) processes. While ETL performances are typically evaluated individually, our study examines the cumulative impact of ETLs on data availability. Methods: Using a real multi-hospital CDW as a cas...

Technology roadmapping is an important yet challenging strategic process involving inter‐disciplinary knowledge and requiring key decision‐makers participation. To improve and facilitate this activity, a concept of model‐based technology roadmapping has been proposed in the literature as an application of model‐based systems engineering practices t...

Developing new mobility services such as electric vehicles and autonomous vehicles services requires not only the interaction and interoperation of independent systems such as electric vehicles, electric infrastructure, or off‐board servers, but also the collaboration of independent business partners, namely, car manufacturers, energy providers, an...

In recent years, the development of clinical data warehouses (CDW) has put Electronic Health Records (EHR) data in the spotlight. More and more innovative technologies for healthcare are based on these EHR data. However, quality assessments on EHR data are fundamental to gain confidence in the performances of new technologies. The infrastructure de...

System reconfiguration is essential in complex systems management, as it is an enabler of system flexibility and adaptability. It ensures system operation and increases reliability, availability, maintainability, testability, safety, and reuse of system entities and technologies. For the reconfiguration of a system in use, it is necessary to assess...

Healthcare is a major industry, but we know little about the involvement of design researchers in this field. We report the results of a focused mapping review and synthesis (FMRS) of healthcare design research. We systematically reviewed six leading design journals to map the contributions to date of the design research community in healthcare. A...

Citation is a key metric in academia, and it can help to understand how ideas travel between disciplines. In this article, we report on a citation analysis of forty-four articles identified during a systematic literature review of healthcare design research published in six leading design journals. Using the Web of Science's categorisation of journ...

System reconfiguration (SR) is essential in system management, as it is an enabler for system flexibility and adaptability, attendant ilities being reliability, availability, maintainability, testability, safety, and reuse of system entities and technologies. Within current industrial practice, the development of reconfiguration tools is a real cha...

Recent contributions in the field of technology roadmapping often aim to apply various numerical models and tools to facilitate the roadmapping process and enrich its outcomes. This trend resulted in the emergence of so-called model-based technology roadmapping. We consider it as the future development of the traditional document-based paradigm. On...

Autonomous Vehicles (AV) are designed to operate in a specific Operational Context (OC), and the adaptability of the vehicle's architecture to its OC is considered a significant success criterion of the design. AV design projects are rarely started from scratch and are often based on reference architectures. As such, the reference architecture must...

User experience (UX) focused business needs to survive and plan its new product development (NPD) activities in a highly turbulent environment. The latter is a function of volatile UX and technology trends, competition, unpredictable events, and user needs uncertainty. To address this problem, the concept of design roadmapping has been proposed in...

System Reconfiguration is essential in complex systems management, as it is an enabler of system adaptability with regard to system evolutions. System evolutions have to be managed to ensure system effectiveness and efficiency through its whole life cycle, particularly when it comes to complex systems that take years of development and dozens of ye...

The venue of new technologies such as autonomous vehicles implies the design not only of the product but also of services related to it. These systems are known as Product Service Systems (PSS). Moreover, they are not only PSS but also System of Systems (SoS). Up till now, research has been addressing the design of PSS and SoS separately. The PSS l...

Background Teledermatology was raised as a potential answer to increase access and decrease delay for skin cancer management. However, its influence on non-melanoma skin cancer (NMSC) care pathway has never been studied. Objectives To compare conventional care pathway to teledermatology (TD) in NMSC care pathways using a process modelling approac...

The latest advances in the design of vehicles with the adaptive level of automation pose new challenges in the vehicle-driver interaction. Safety requirements underline the need to explore optimal cockpit architectures with regard to driver cognitive and perceptual workload, eyes-off-the-road time and situation awareness. We propose to integrate ex...

The latest advances in the design of vehicles with the adaptive level of automation pose new challenges in the vehicle-driver interaction. Safety requirements underline the need to explore optimal cockpit architectures with regard to driver cognitive and perceptual workload, eyes-off-the-road time and situation awareness. We propose to integrate ex...

When designing complex systems, multiple people contribute to the process of information collection in support of decision making. In this paper, we study information collection in the Issue Resolution Decision Support (IRDS) framework. We assess the difficulties associated with uncertainty in the often scarce data when implementing the framework i...

A Product Service System of Systems (PSSoS) is a set of products, services, infrastructure, and a network where its constituent elements exhibit operational and managerial independence. As such, a PSSoS shows PSS characteristics of heterogeneity and evolvability and SoS characteristics of emergence and diversity. Neither existing PSS nor SoS develo...

Shared autonomous vehicles (SAVs) are the next major evolution in urban mobility. This technology has attracted much interest of car manufacturers aiming at playing a role as transportation network companies (TNCs) and carsharing agencies in order to gain benefits per kilometer and per ride. It is predicted that the majority of future SAVs would mo...

The first commercial fleets of Robo-Taxis will be on the road soon. Today important efforts are made to anticipate future Robo-Taxi services. Fleet size is one of the key parameters considered in the planning phase of service design and configuration. Based on multi-agent approaches, the fleet size can be explored using dynamic demand response simu...

Introduction Le déploiement de la télé-expertise en dermatologie dans les établissements gériatriques est une piste pour optimiser le diagnostic en réduisant les délais et les déplacements. L’objectif de ce travail est d’étudier le parcours de soins et le profil médicosocial des patients gériatriques adressés pour une tumeur cutanée dans le cadre d...

Today, driverless cars, as a new technology that allows a more accessible, dynamic and intelligent form of Shared Mobility, are expected to revolutionize urban transportation. One of the conceivable mobility services based on driverless cars is shared autonomous vehicles (SAVs). This service could merge cabs, carsharing, and ridesharing systems int...

Decision-makers often rely on heuristics and experience to make complex decisions in the industrial context. Often, integrating implicit or expert knowledge as well as uncertainties can lead to decisions that are not necessarily the best ones. Moreover, in engineering design, the decision-making approaches focus on the product itself and do not inv...

The R&D of Autonomous Transportation Systems (ATS) is hindered by the lack of industrial feedback and client's knowledge about technological possibilities. In addition, because of intellectual properties (IP) issues, technology consulting companies can't directly reuse developed functionalities with different clients. In this context, requirements...

Product Service Systems (PSS) are increasingly complex and collaborative. For instance, manufacturing companies, service providers, and other companies collaborate and jointly develop and operate a PSS (ex: smart grid), where its constituent elements are managed and operated independently. Managerial independence and operational independence are co...

One of the aims of systems engineering is to develop systems with a number of pre-defined configurations, in order to operate effectively and efficiently in different contexts and environments. Early in the design phase, system reconfiguration allows to propose and optimize these configurations. With regard to the literature review and industrial o...

Driverless cars are on the way. This technology, allowing more accessible, dynamic and intelligent form of Shared Mobility, is expected to revolutionize urban transportation. One of the conceivable mobility services based on driverless cars are shared autonomous vehicles (SAVs). This service could merge taxis, carsharing and ridesharing systems int...

The first commercial fleets of Robo-Taxis will be on the road soon. Today important efforts are made to anticipate future Robo-Taxi services. Fleet size is one of the key parameters considered in the planning phase of service design and configuration. Based on multi-agent approaches, the fleet size can be explored using dynamic demand response simu...

Shared autonomous vehicles (SAVs) are the next major evolution in urban mobility. This technology has attracted much interest of car manufacturers aiming at playing a role as transportation network companies (TNCs) in order to gain benefits per kilometer and per ride. The majority of future SAVs will most probably be electric. It is therefore impor...

Demand for complex system and Systems Engineering curricula is on the rise. This trend is in particular supported by current technology and economic developments such as the Internet of Things, Artificial intelligence, Servitization, the need to develop Product Service Systems (PSS) as well as System of Systems (SoS). In this context, one of France...

The first commercial fleets of Robo-Taxis will be on the road soon. Today important efforts are made to anticipate future Robo-Taxi services. Fleet size is one of the key parameters considered in the planning phase of service design and configuration. Based on multi-agent approaches, the fleet size can be explored using dynamic demand response simu...

System Reconfiguration is essential in management of complex systems because it allows companies better flexibility and adaptability. System evolutions have to be managed in order to ensure system effectivity and efficiency through its whole lifecycle, in particular when it comes to complex systems that have decades of development and up to hundred...

The first commercial fleets of Robo-Taxis will be on the road soon. Today important efforts are made to anticipate future Robo-Taxi services. Fleet size is one of the key parameters considered in the planning phase of service design and configuration. Based on multi-agent approaches, the fleet size can be explored using dynamic demand response simu...

The design process can be considered as series of decisions supported by modeling and simulation (M&S). Current developments aim at supporting this decision making with regard to increasing resources committed in the M&S process. To understand possible decision support, we conducted an empirical study in a car manufacturing company to map out the d...

Product service systems (PSS) can be understood as an innovation / business strategy that includes a set of products and services that are realized by an actor network. More recently, PSS that comprise System of Systems (SoS) have been of increasing interest, notably in the transportation (autonomous vehicle infrastructures, multi-modal transportat...

Autonomous Vehicles (AV) are the future evolution of Land Transportation Systems (LTS). They promise an improvement in road safety. However, safety requirements stay a big challenge for their development. The literature presents a lack of insight into the way LTS safety requirements will evolve. This paper proposes an analysis method of LTS safety...

Technologic advancements have contributed to the spread of sharing economy concepts, a developing phenomenon that favors the shift from private mobility to service-use (shared mobility). One-way carsharing is a most recent and popular kind of shared mobility, that is growing and developing rapidly in various forms. These systems are considered to h...

Breakthrough technologies are technologies that introduce radically new capabilities or a performance increase of at least an order of magnitude. Examples are the turbojet, inertial navigation, and autonomous driving. However, a remarkable pattern for these technologies is that their feasibility seems to have been initially contested. Existing appr...

In early design stages, business developers and systems engineers deal with uncertainties on the business problem, in line with the company's strategy. Before designing the system, the business developers need to set the boundaries of the business problem: What are the values to deliver to which stakeholders? What are their preferences? What are th...

In this article we present the matchmaking problem in industrial symbiosis where wastes from one company are matched with resources of another company that could be substituted. Identifying potential matches is difficult, as it is based on knowledge that certain wastes can substitute certain resources. Capturing this knowledge in the form of waste-...

Industrial symbiosis can be understood as the substitution of new resources used in an industrial process by another resource that would otherwise be discarded. Industrial symbiosis can thereby create new revenue streams and at the same time reduce environmental impact. The initial step in creating an industrial symbiosis is the identification of p...

In early design stages, firms need to generate and assess their value propositions. Although both business developers and systems engineers capture customers’ needs to design the value proposition, they suffer from inefficient business and engineering processes interactions. Moreover, they lack methods to elicit the needs in a structured way and to...

Many important technical innovations occur through changes to existing system architectures. To manage the balance between performance gains by the innovation and the risk of change, companies estimate the degree of architectural change an innovation option could cause due to change propagation throughout the entire system. To do so, they must eval...

Many of the most fundamental decisions about a product are made during the system architecture design process. However, how system architecture is designed in practice is not well understood. This paper draws on several research studies related to system architecture design to develop a categorization of system architecture design processes to supp...

Decisions related to system architecture are difficult because of fuzziness and lack of information combined with often-conflicting objectives. We organized an industrial workshop with the objective of choosing 5 out of 800 architectures. The first step, the identification of selection criteria, proved to be the greatest challenge. As a result, des...

System architecture design - Volume 30 Issue 3 - Claudia Eckert, Marija Jankovic

Introduction The durability of telehealth projects is too often questioned by the lack of prior development of sustainable business models allowing the finding of the equilibrium of the funding for the deployment and for the operational phases. The existing medico-economic and multidisciplinary methods do not address this problem; hence a new one i...

With the emergence of environmental legislations in many countries, the importance placed upon environmental protection has been raised to a new level, especially for industrial activities. Considering environmental issues as early as possible, starting with the design stage, is expected in order to better manage and diminish adverse environmental...

Today, industry is under constant pressure to increase competitiveness and resource-efficiency. One possibility to cope with these challenges is industrial symbiosis. Industrial symbiosis is based on substituting a new resource by an undervalued resource such as waste. Thereby, industrial symbiosis reduces waste and saves resources. One of the prac...

Better care coordination is a crucial objective to answer to the rising complexity of healthcare and the associated increase in costs. Process-based organizations is a widely recommended method for achieving this goal. In this article an initiative of implementing a care process in a French public hospital group is analyzed. The procedure to design...

Overcome the matchmaking barrier:  Enable the identification of «non-trivial» symbiosis opportunities Challenges:  Conversion of production plant inputs and outputs  Substition of plant inputs and outputs  «Hidden» resources inside production plants  Initial demonstration of symbiosis generation using meta-modeling  Groundwork for identificat...

Numerous decisions have to be made in early design processes. Often times they involve many actors, with the difficulty that they are shared across numerous parallel collaborative groups, for coordination and meeting scheduling reasons. This paper aims at facilitating collaborative decision-making process by grouping actors according to the relatio...

An eco-industrial park is a set of businesses that share resources in order to increase profitability and reduce environmental impact. The implementation of eco-industrial parks may significantly contribute to the creation of a sustainable economy. Despite this prospect, the actual development of eco-industrial parks is challenging, as a variety of...

Early phase design phases of more and more complex systems enhance the need for a more interdependent decision-making process across design disciplines and processes. No clear system architecture design process in industry identifies support tools for system architects need. In this paper, we conducted interviews and workshop with system architects...

The Architecture and Supplier Identification Tool (ASIT) is a design support tool, which enables identification of the most suitable architectures and suppliers in early stages of complex systems design, with consideration of overall requirements satisfaction and uncertainty. During uncertainty estimation, several types of uncertainties that are es...

Methods supporting designers’ cognition in early stages are critical. Function modelling in that can be important because it allows understanding the design perimeter as well as communication between engineers. Moreover, in complex system design, no one designer or design team is able to explore and define the design perimeter alone. In order to un...

AI EDAM Special Issue, August 2016, Vol. 30, No. 3 - Volume 29 Issue 1 - Claudia Eckert, Marija Jankovic

The notion of context seems to be a growing subject in the engineering sciences. Several studies have pointed out the necessity to address the contextual limitations in collaborative design projects. It has been identified as one of the major factors that contribute to inadequate knowledge reuse in design projects. Nevertheless, the definition of t...

As a benefit of modularization of complex systems, original equipment manufacturers (OEMs) can choose suppliers in a less constricted way when faced with new or evolving requirements. However, new suppliers usually add uncertainties to the system development. Because suppliers are tightly integrated into the design process in modular design and the...

Healthcare systems are facing intense challenges to maintain and reinforce their value, such as cost efficiency, quality of care, accessibility and safety. Telehealth is seen as a possible way to address these challenges. Recent studies have focused on telehealth organization, resources and operations management. However, very few studies have focu...

The Architecture & Supplier Identification Tool (ASIT) is a design support tool enabling generation of system architectures in early design with consideration of supplier identification and evaluation. Several types of uncertainties have been considered in ASIT in order to estimate the overall uncertainty of the architectures. However, the subjecti...

AI EDAM Special Issue, August 2016, Vol. 30, No. 3 - Volume 28 Issue 3 - Claudia Eckert, Marija Jankovic

Numerous intertwined decisions have to be made in early design processes. One issue is that they involve many actors, meaning that many relationships exist between these actors. This paper aims at facilitating their collaborative decision-making process by grouping actors according to the relationships they have due to their assignment to decisions...

Interface definitions are important in complex system design because they contribute to the definition and satisfaction of functional flows. Design structure matrix approaches have only recently focused on supporting the challenge of integrating possible interface types in conceptual design. We propose a physical interface data model to define the...

The multi-disciplinary nature of complex system, such as aero engines, requires a data structure that considers the behavioural interactions within the system. This paper focuses on the management of simulations models and data, with respect to complex system structure. It is proposed to use model based system engineering (MBSE) methodology to supp...

In the early negotiation stage in design, companies need to rapidly identify possible solutions to respond to buyer requirements. However, because of the fuzziness at this stage, it is difficult to use detailed architecture generation methods. A concise method taking into account uncertainty is needed. This paper presents a method using probabilist...

Healthcare systems can be considered as large-scale complex systems. They need to be well managed in order to create the desired values for its stakeholders as the patients, the medical staff and the industrials working for healthcare. Many simulation methods coming from other sectors have already proved their added value for healthcare. However, b...

In this paper, we investigate the impact of product, company context and regulatory environment factors for their potential impact on medical device development (MDD). The presented work investigates the impact of these factors on the Food and Drug Administration’s (FDA) decision time for submissions that request clearance, or approval to launch a...

Due to behavior evolution and technology progress, collaboration with customer communities becomes an important part of company transformation. This article aims at enhancing virtual community management with a 3D model of choice of collaboration. It fills the gap between collaboration practices recommended in the literature and the reality of Web...

Comparaison des définitions de la performance en industrie et en santé. Identification des points de rapprochement, de complémentarité et de divergence. Proposition d’une définition enrichie de la performance.

The purpose of this article is to use System Dynamics approaches for decision support. Telehealth is proposed in many articles as one of the possibilities to answer the challenges of keeping and reinforcing the goodness and fairness of the healthcare systems. But very few studies focus on predicting telehealth integration in the current healthcare...

Architecture generation and evaluation are critical points in complex systems design. System architecting starts with the exploration of a set of potential solutions that is progressively focused towards the most promising ones. In theory, these solutions are identified through their potential ability to reach system requirements. However, in early...

Product complexity has been studied as an important factor to decrease the cost and time of the development process. With this purpose, prior research has included the development of design complexity metrics as a method to assess and decrease complexity. Recent studies have also focused on the comparison of complexity metrics for the particular ca...

This paper investigates the impact of different variables in Medical Device Development (MDD), where FDA (Food and Drug Administration) approval time is considered as a performance variable. To analyze the significance of the variables supervised Bayesian learning, the Minimal Description Length (MDL) algorithm, is used. A set of real FDA data, rep...