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Introduction
I've transitioned out of academia and I'm now working as a Team Lead Behavioural Science at PAIR Finance in Berlin. We figure out how psychological insights can be combined with data and AI to make debt collection more efficient, personalized, and debtor-friendly.
Fore more information about me, please visit www.mariadouneva.com
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Publications
Publications (11)
Having secrets is incredibly common. However, secrecy has only recently started to receive more attention in research. What has largely been neglected are the consequences of secret-sharing for the relationship between sharer and receiver; a gap we aim to fill in this project. Previous research has shown that closeness can make secret-sharing more...
When individuals face difficult decisions, they may turn to random decision‐making aids, such as coin flips, for support. Here, we show that flipping a coin before making a decision impacts the number of reasons that individuals consider when making consumer choices (Study 1), policy decisions (Study 2), personal decisions (Study 3) and breakup dec...
When individuals cannot make up their mind, they sometimes use a random decision-making aid such as a coin to make a decision. This aid may also elicit affective reactions: A person flipping a coin may (dis)like the outcome, and thus decide according to this feeling. We refer to this process as catalysing decisions and to the aid as catalyst. We in...
When individuals choose between two options, one strategy they can apply is flipping a coin. Individuals might follow the coin’s suggestion without further thought. Another possibility is that they take advantage of the change in perspective that the random and clear suggestion affords. We here hypothesize that a coin flip increases forfeiture thou...
When deciding between two options, settling can be difficult if one option is superior on one dimension but inferior on another. To arrive at a conclusion, people may gather further information, thereby running the risk of prolonging or blocking the decision-making process or even making suboptimal decisions. Here, we suggest that random decision a...
When people find it difficult to make a decision, they may opt to let chance decide. Flipping a coin, rolling a die, or using acounting-out rhyme are well-known decision aids. When individuals directly follow the aid’s suggestion, the decision aid acts as adecider. But when the decision aid elicits a felt response, such as liking or disliking the a...
Having secrets is incredibly common. However, secrecy has only recently started to receive more attention in research. What has largely been neglected so far are the consequences of secret-sharing for the relationship between sharer and receiver. In this project, we aim to fill this gap. Previous research has shown that closeness can make secret-sh...
When deciding between two options, settling can be difficult if one option is superior on one dimension but inferior on another. To arrive at a conclusion, people may gather further information, thereby running the risk of prolonging or blocking the decision-making process or even making suboptimal decisions. Here, we suggest that random decision a...
The current study investigates how different types of company website designs influence first impressions, aesthetic evaluations and memory performance. We implemented an online study with a between-subjects design to examine differences between three design categories identified by ten experts in a pretest: strong colours of one colour family (SCO...
HCI research has acknowledged the importance of aesthetics for user interfaces by examining its effects on users' attitudes and reactions. However, evidence for effects on task performance is mixed. By manipulating chat background colour in a within-subjects design, this study investigates the effects of a less attractive vs. attractive chat interf...