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Introduction
Publications
Publications (37)
Nowadays, the number of human to application system interactions is dramatically increasing. For instance, citizens interact with the help of the internet to organize meetings spontaneously. Furthermore, standards such as Business Process Model and Notation (BPMN) and the Decision Modeling Notation (DMN) allow the creation of graphical models to do...
Die Fallstudie zeigt, wie intuitiv zugängliche Modellierungssprachen und multimediale Annotation dazu beitragen, Expertenwissen strukturiert zu dokumentieren. Grundlage der Fallstudie ist ein Reengineering‐Projekt der Stadt Konstanz, in dessen Rahmen ein Parkraumkonzept erstellt wurde. Dabei konnten Fachanwender unter Einsatz einer agilen Vorgehens...
Nowadays, the number of human to application system interactions is dramatically increasing. For instance, citizens interact with the help of the internet to organize meetings spontaneously. Furthermore, standards such as Business Process Model and Notation (BPMN) and the Decision Modeling Notation (DMN) allow the creation of graphical models to do...
Durch den Einsatz von mobilen Endgeräten (z.B. Tablets, Smartphones) erschließen sich immer mehr Möglichkeiten, die Ausführung von Geschäftsprozessen zu unterstützen. Beispielsweise können Geschäftsprozessaktivitäten (z.B. Genehmigung eines Angebots) ortsunabhängig bearbeitet werden, wodurch die Durchlaufzeit signifikant reduziert wird. Die Nutzung...
Die richtige Balance zwischen Flexibilität und Stabilität von Geschäftsprozessen ist ein essenzieller Faktor für Unternehmen, um den Anforderungen zunehmend dynamisch werdender Märkte gerecht zu werden. Die durch die digitale Revolution stetig steigende IT-Durchdringung fordert eine noch abgestimmtere Zusammenarbeit zwischen den IT -und Fachabteilu...
Nowadays, the number of flexible and fast human to application system interactions is dramatically increasing. For instance, citizens interact with the help of the internet to organize surveys or meetings (in real-time) spontaneously. These interactions are supported by technologies and application systems such as free wireless networks, web -or mo...
Agile business process management is an adaptation of the agile methodology, which is well-known in the area of software development. It supports the tight and efficient collaboration between customer and process analysts when designing processes. However, this methodology requires a governance approach that ensures the high quality of the processe...
Moderne Unternehmensarchitekturen setzen eine nutzerorientierte Serviceorchestrierung für die Geschäftsprozesse voraus. Bestimmend hierfür ist nicht die IT-Architektur und deren Services, sondern die Geschäftsprozesse, welche durch die Services möglichst optimal (technisch) unterstützt werden sollen. Um den ausführenden Nutzern die passenden Servic...
Agile business process management is an adaptation of the agile methodology, which is well-known in the area of software development. It supports the tight and efficient collaboration between customer and process analysts when designing processes. However, this methodology requires a governance approach that ensures the high quality of the processe...
Because of a steadily increasing market for IT services, providers need to set apart from their competitors in order to successfully assert with their service offerings in the market. As compliance with negotiated service levels is becoming more and more important for service providers, the improvement of the quality of operational IT service suppo...
The execution of IT offshore projects makes high demands on controlling aspects, especially due to spatio-temporal and cultural differences. This paper describes a specific Executive Information System (EIS) for IT offshore projects, supporting the senior management in order to reduce lack of information and risk of inefficient decisions. Furthermo...
Due to a steadily increasing market for IT services, providers need to set apart from their competitors in order to successfully
assert with their service offerings in the market. As a result the improvement of the quality of service process provisioning
is becoming a major aspect. In this paper we propose a Petri-net based approach in order to mod...
Business processes modeled with Performance nets can be simulated, and therefore verified on their effectiveness and efficiency, before their implementation. Modules and basic functions of a Performance net-based software prototype called PerformanceSimulator2010, designed to support the complete life cycle of performance indicator-based business p...
Process modeling facilitates understanding and restructuring activi-ties used to achieve business goals. The need for rapid deliveries of services to customers has fueled the integration of different business partners, into a single value creation chain. But, integration of interorganizational business processes in electronic markets is a difficult...
In this paper, an approach for inter-organizational business process management is introduced. The approach is backed by the UML modeling domain ontology among involved organizations and through the all phases in the business process management. XML Nets (a new variant of high-level Petri nets) is a formal, graphical modeling language that allows m...
The management of collaborative business processes refers to the design, analysis, and execution of interrelated production,
logistics and information processes, which are usually performed by different independent enterprises in order to produce
and to deliver a specified range of goods or services. The effort to interconnect independently develop...
Performance management of collaborative business processes refers to the modeling, analyzing and monitoring of interrelated production, logistics and information processes on an operational level. In this context it is essential to figure out how critical situations can be detected in time, and how important changes can be discovered as early as po...
Modern business performance management (BPM) comprises modeling, analyzing and monitoring of business processes. A variety of different approaches for business performance management have emerged recently. One issue common to these approaches is the inability to link the business process schema to the information gathered during the relevant phases...
Ein Problem bestehender Lernobjekt-Managementsysteme ist die fehlende oder unzureichende Unterstützung der im E-Learning auftretenden Prozesse, d.h. Lehr-, Lern-und Administrationsprozesse. Die inhaltsorientierte Sichtweise von E-Learning wird daher um eine prozessorientierte Sichtweise des Lernobjekt-Managements ergänzt. Durch die Verwendung von X...
Ziel des Projekts Fachinformationssystem Informatik (FIS-I) ist die Konzeption und der Betrieb eines Kompetenz- und Dienstleistungsnetzes für die Informatik. Das Portal soll den Zugriff auf weltweit publiziertes Informatikwissen zentralisieren, Publikationen strukturiert und standardisiert mit Metadaten erfassen und langfristig die Verfügbarkeit de...
Kurzfassung Das erfolgreiche Management von über-und innerbetrieblichen logistischen Geschäfts-prozessen stellt insbesondere bei der Realisierung von komplexen Logistikprojekten einen kritischen Erfolgsfaktor dar. Zur Unterstützung des Managements von Geschäfts-prozessen in Supply Chains bedarf es einer strukturierten Modellierung, Analyse und Kont...
Intelligent business process engineering, and thus planning, controlling and monitoring of inter-and intra-organizational business processes, represents a central success factor for enterprises. The current deficit of methods and business measurement tools is caused by the fact that existing approaches use separate models to manage business process...
