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41
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Introduction
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January 2014 - December 2016
January 2014 - April 2015
November 2013 - present
Publications
Publications (41)
In the rapidly changing digital economy, manufacturing companies are under growing pressure to adopt new approaches to business management by developing digital capabilities. This research explores the role of digital technologies in enabling these capabilities, using the Digital Capability Model (DCM) as a guiding framework. While previous researc...
Purpose
This paper aims to provide empirical evidence on adopting artificial intelligence (AI), including generative AI, in knowledge management (KM) processes and its impact on organisational decision-making. Specifically, the study addresses three key research questions: RQ1: How is (generative) AI adopted within KM processes in organisations? RQ...
The International Journal of Information and Operations Management Education – IJIOME – published by Inderscience - is a double-blind peer-reviewed journal covering continuing education and lifetime learning, providing high-quality knowledge advancement to researchers and educators. We aim to be broad in scope, inclusive and welcoming of diverse vo...
The COVID-19 pandemic’s impacts have been devastating for the global economy, and particularly for manufacturing companies. Many firms were unprepared for a crisis of this magnitude and adapted their operations in an ad-hoc manner. Some of these adaptations were facilitated by digital technologies (DTs). This article examines extant literature usin...
Purpose
This paper aims to provide and empirically test a conceptual model in which artificial intelligence (AI), knowledge management processes (KMPs) and supply chain resilience (SCR) are simultaneously considered in terms of their reciprocal relationships and impact on manufacturing firm performance (MFP).
Design/Methodology/Approach
In the stud...
This paper investigates how much Italian farms are involved in the so-called “Agriculture 4.0” (Agri 4.0) journey. The paper focuses on analyzing the knowledge and adoption levels of specific 4.0-enabling technologies while also considering the main benefits and obstacles. A descriptive survey was carried out on a total of 670 respondents related t...
Demographics will increase the demand for food and reduce the availability of labour in many countries all over the world. Moreover, scarcity of natural resources, climate change and food waste these are issues that are strongly impacting the agricultural sector and undermining sustainability. Digitalisation is expected to be a driving force in tac...
The COVID-19 pandemic has affected manufacturing companies and necessitated adaptations of firms’ operations. Despite the increasing interest in this subject, a scarcity of systematic analysis can be observed. The present study systematically reviews the existing research on the COVID-19 pandemic concerning the manufacturing industry. This paper ai...
This article focuses on manufacturing logistics, exploring how Italian companies are approaching Logistics 4.0. The purpose is to evaluate the state of the art of technology adoption, highlighting the main influencing factors, and showing the related benefits and obstacles. An exploratory survey was carried out on 91 Italian manufacturing companies...
Purpose
This paper has two objectives: first, to investigate the state-of-the-art of Industry 4.0 (I4.0) adoption in Italian manufacturing firms and, second, to understand variations in technologies implemented and business functions involved, benefits perceived, and obstacles encountered in I4.0 implementation over a three-year period.
Design/met...
Purpose
This study aims to enhance the theoretical foundations of servitization research by establishing a theoretical connection with complexity management. The authors develop a conceptual framework to describe complexity management mechanisms in servitization and digital platforms' specific role in allowing synergies between complexity reduction...
Industry 4.0 (I4.0) encompasses a plethora of digital technologies effecting on manufacturing enterprises. Most research on this topic examines the effects in the smart factory domain, focusing on production scheduling. However, there is still a lack of comprehensive research on the applications of I4.0 enabling technologies in manufacturing life-c...
Dear colleagues, this Special Issue, of which I have the honour of being editor, together with colleagues Marco Ardolino, Marco Perona and Jan Ola Strandhagen, aims to promote research concerning the applications and impacts on Industry 4.0, beyond the effects on the production department. In particular, we are seeking studies investigating the rol...
Businesses grounded upon multisided platforms (MSPs) are found in a growing number of industries, thanks to the recent developments in Internet and digital technologies. Digital MSPs enable multiple interactions among users of different sides through information and communication technologies. The understanding of the characteristics and constituen...
Purpose – The purpose of this paper is to investigate how much the Italian manufacturing companies are
ready to be concretely involved in the so-called “Industry 4.0” (I4.0) journey. In particular, this paper focuses
on analyzing the knowledge and adoption levels of specific I4.0 enabling technologies, also considering how
organizations are involve...
The initiative of Industry 4.0 (I4.0) has been proposed in Germany in 2011. From that moment, both academical and industrial communities started to be interested in this new paradigm due to its potential capability of transforming traditional manufacturing systems into flexible, customizable and autonomous ones. Indeed, scholars have provided contr...
Higher global competition and more complex customer demands pushes manufacturers to provide value-added products to the market in a faster and more reliable way. Companies can exploit the outstanding improvements in digital technologies whose adoption has brought to the so-called “Industry 4.0” (I4.0) revolution. Indeed, technologies such as Additi...
Purpose: This paper aims at investigating the product (re)design techniques for implementing sustainable PSS in industrial B2B contexts. The Design-for-X approach is adopted in order to identify the suitable practical levers to be adopted depending on the sustainability strategy addressed by the company.
Design/methodology/approach: Based on an exi...
Purpose: This paper highlights mechanisms through which platforms can support companies in complexity management. In particular, the study aims at investigating the role of platforms in balancing complexity reduction and absorption in manufacturing companies which want to implement a servitization strategy.
Design/methodology/approach: The paper li...
In recent years, companies have started to offer solutions characterized by the presence of both products and services. This helps solving the challenges deriving from increased competition and market instability, through generation of new sources of competitive advantage. In the literature, this phenomenon is referred with the term “servitization”...
Manufacturing companies are moving from product-centric offerings to services and solutions in order to increase revenues and build sustainable competitive advantage. This strategy is generally achieved through the provision of a product–service system (PSS) that may be considered as the combination of tangible products with a series of related int...
The role of digital technologies in service business transformation is under-investigated. This paper contributes to filling this gap by addressing how the Internet of things (IoT), cloud computing (CC) and predictive analytics (PA) facilitate service transformation in industrial companies. Through the Data–Information–Knowledge–Wisdom (DIKW) model...
The adoption of digital technologies has been identified as crucial for manufacturers moving to service-based business [18,27,28]. However, it is not clear how technological improvement are central to develop key capabilities for business and service innovation [1]. This paper aims at filling this gap, focusing on the following aspects: 1) the key...
Purpose: The aim of the paper is to understand the role of digital technologies in the journey towards servitization of manufacturing firms. In particular, the paper addresses the following research questions: 1) which capabilities, among those enabled by the advent of digital technologies (hereafter, digital capabilities), are crucial to deliver p...
Purpose: Many businesses based on a " platform " model present some of the characteristics related to the phenomenon of servitization since they provide services without a direct ownership of physical products. The aim of the paper is to investigate the phenomenon of multisided platforms focusing on three peculiar aspects: 1) the conceptualization...
Emerging business trends such as globalization and the increasing request for more customized offers by users and customers have pushed companies towards changing their strategy from the production and sales of single physical products, to the provision of customer-centric solutions (Tuli et al. 2007; Storbacka, 2011). A literature stream refers to...
In the current competitive environment, manufacturing companies move from product-centric offerings to services and solutions in order to increase revenues and to build sustainable competitive advantage (Neely, 2008). This transition have been discussed in literature since the ‘90es through the investigation of various concepts, such as “servitizat...
Purpose: This paper describes an ongoing research program and presents the preliminary results of a literature review aimed at defining the enabling role of digital technologies, business ecosystems and platforms in the servitization process through the provision of customer-centric solutions.
Design/methodology/approach: Literature review
Findings...
The evolution of capital goods companies towards a " service-oriented " business model is challenging and requires fundamental changes in the company. Main aims of this study, that is a part of a large research project, are to understand how business models of companies that operate in capital goods sector are configured and to identify different P...
Purpose: This paper describes an ongoing research program and presents the preliminary results of a literature review aimed at defining the enabling role of digital technologies, business ecosystems and platforms in the servitization process through the provision of customer-centric solutions.
Design/methodology/approach: Literature review
Findings...
New trends for manufactures push towards selling the usage of the product – or even its performances – rather than its ownership. The phenomenon concerning the evolution from a "traditional" business model based on the product sales to new service-oriented business model have been discussed in literature since the '90es (Vandermerwe and Rada, 1988;...
From the possess to the access with other modalities: the offer of products changes its forms, also thanks to the aid of the new technologies. They talked about that at the X national convention of ASAP Service Management Forum, underlining the person’s role in this transformation.
L’evoluzione dell’offerta dei prodotti che dal paradigma del possesso si sposta sempre più verso quello
dell’accesso, ovvero dell’affitto, del pay-per-use e di altre modalità che non prevedono l’acquisto del bene da parte del cliente, interessa in maniera sempre più marcata il mondo dei beni industriali come di quelli consumer. Questo fenomeno è ac...
Questions
Questions (2)
The Supply chain council's SCOR model is a very famous and widely used model in many scientific publications for assessing supply chain performance. The model is as simple as it is effective and consists of five main processes: source, plan, make, deliver and return.
This model is certainly very intuitive and effective when analysing a manufacturing industry supply chain, but it starts to falter when considering other sectors.
In particular, if you want to use this model to analyse a retailer's supply chain, how can you translate the "make" process? Although the SCOR model is also used in many articles to study retailer supply chains, I have not been able to find any references that help me understand how to translate the "make" process in contexts other than manufacturing. Has anyone had similar experiences in the past?
The analysis of Multisided platforms is a topic that has received several contributions in scientific literature in recent years. In spite of the evident diffusion of many businesses characterized by this model, literature highlights inconsistencies in defining what is a "multisided platform" and its main characteristics.
