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Marcia Nißen

Marcia Nißen
ETH Zurich | ETH Zürich · Department of Management, Technology, and Economics

Ph.D.

About

10
Publications
16,342
Reads
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229
Citations
Additional affiliations
May 2016 - February 2017
ETH Zurich
Position
  • Research Associate
March 2015 - August 2016
Fraunhofer Institute for Systems and Innovation Research ISI
Position
  • Research Assistant
March 2014 - June 2014
Fraunhofer Institute for Systems and Innovation Research ISI
Position
  • Research Assistant
Education
March 2017 - December 2021
ETH Zurich
Field of study
  • Human-Computer Interaction
March 2013 - September 2015
Karlsruhe Institute of Technology
Field of study
  • Industrial Engineering & Management
September 2009 - January 2013
Karlsruhe Institute of Technology
Field of study
  • Industrial Engineering & Management

Publications

Publications (10)
Conference Paper
Full-text available
A new generation of patient-driven healthcare information systems (HIS) is emerging to advance traditional healthcare services and empower patient self-responsibility. Pro-fessional approaches to develop or improve HIS exist alongside evolving individual and community-shared approaches where patients take responsibility for their health data and he...
Article
Full-text available
Smartphones promise great potential for personality science to study people's everyday life behaviours. Even though personality psychologists have become increasingly interested in the study of personality states, associations between smartphone data and personality states have not yet been investigated. This study provides a first step towards und...
Article
Full-text available
Users interact with chatbots for various purposes and motivations – and for different periods of time. However, since chatbots are considered social actors and given that time is an essential component of social interactions, the question arises as to how chatbots need to be designed depending on whether they aim to help individuals achieve short-,...
Article
Full-text available
Background: Conversational agents (CAs) are a novel approach to delivering digital health interventions. In human interactions, terms of address often change depending on the context or relationship between interlocutors. In many languages, this encompasses T/V distinction —formal and informal forms of the second-person pronoun “You”—that conveys d...
Article
Full-text available
Background: The working alliance refers to an important relationship quality between health professionals and clients that robustly links to treatment success. Recent research shows that clients can develop an affective bond with chatbots. However, few research studies have investigated whether this perceived relationship is affected by the social...
Article
Full-text available
Background: This protocol describes a study that will test the effectiveness of a 10-week non-clinical psychological coaching intervention for intentional personality change using a smartphone application. The goal of the intervention is to coach individuals who are willing and motivated to change some aspects of their personality, i.e., the Big Fi...
Conference Paper
Full-text available
Working alliance describes an important relationship quality between health professionals and patients and is robustly linked to treatment success. However, due to limited resources of health professionals, working alliance cannot always be promoted just-in-time in a ubiquitous fashion. To address this scalability problem, we investigate the direct...
Poster
Full-text available
Biofeedback-based Breathing Trainings (BBTs) shows significant effect on health (WAN10, DIL16). State-of-the-art BBTs require dedicated (high cost) hardware and health professionals which represent a significant barrier to their widespread adoption. While It has been shown that a smartphone microphone has the ability to record audio signals from ex...
Conference Paper
Full-text available
Health professionals have limited resources and are not able to personally monitor and support patients in their everyday life. Against this background and due to the increasing number of self-service channels and digital health interventions, we investigate how text-based healthcare chatbots (THCB) can be designed to effectively support patients a...
Conference Paper
Full-text available
Asthma, diabetes, hypertension, or major depression are non-communicable diseases (NCDs) and impose a major burden on global health. Stress is linked to both the causes and consequences of NCDs and it has been shown that biofeedback-based breathing trainings (BBTs) are effective in coping with stress. Here, diaphragmatic breathing, i.e. deep abdomi...

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Projects

Project (1)
Project
Crafting Chatbots4Healthcare that foster trust, working alliance, and thus treatment adherence and treatment success