Manuel Au-Yong Oliveira

Manuel Au-Yong Oliveira
University of Aveiro | UA · Department of Economics, Management and Industrial Engineering

PhD Industrial Engineering and Management, FEUP

About

148
Publications
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Introduction
I am interested in all forms of innovation. I mainly do qualitative research but at times also do quantitative research.

Publications

Publications (148)
Article
Purpose The present investigation aimed to evaluate the influence of envy on the predisposition to innovative behavior, starting from a conceptual model that considers not only the direct influence of envy but its indirect influence through ostracism and alignment with the negative behaviors of superiors. Design/methodology/approach Using a survey...
Article
Full-text available
Fintech has been one of the biggest agents of change in the financial sector worldwide, deserving an in-depth analysis as the aim of this study (including factors leading to its adoption, consequences, etc.). During the COVID-19 pandemic, the financial area and Fintech services allied to technology has increased efficiency, convenience, and securit...
Article
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Doing internships is increasingly common in Portugal, often being regarded as a prerequisite for entering the labour market. This trend reinforces the need to understand the interns’ perception of the ideal characteristics for this type of experience, in order to stop (or at least slow down) the brain drain that is currently felt. This exploratory...
Article
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Technology transfer offices (TTO) were created with the mission of executing innovation policy and its technology transfer to industry. Most studies regarding TTO focus on the context of developed countries, so there is a lack of research on the subject in emerging economies, such as Brazil. In addition, the issue of how diverse the skills of the t...
Conference Paper
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O tema bem-estar dos colaboradores é cada vez mais frequentemente analisado nos dias de hoje. Refere-se sobretudo à questão do Marketing Interno, que muito resumidamente consiste no facto da empresa voltar grande parte da sua atenção-tal como faz para os consumidores externos-para os consumidores internos, que no fundo são os seus primeiros cliente...
Conference Paper
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O mundo empresarial está em constante mudança e a pandemia COVID-19 acelerou, inevitavelmente, esse processo. Quer os consumidores, quer as empresas foram confrontados com novos métodos de comercialização mais dinâmicos e com outras oportunidades de negócio que eram pouco exploradas no passado. O significativo crescimento do e-commerce em tempos de...
Conference Paper
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We recently went on a trip to Peru. Lima, the capital, and Cusco, the former capital of the Inca empire. We loved Peru and the Peruvian people albeit have mixed feelings about the country and those who live there. Do they really see the [Entrepreneurial] Spanish Conquistador Francisco Pizarro as their saviour and founder of the capital of Lima? Of...
Conference Paper
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Com as mudanças provenientes da automatização, as aptidões comportamentais como a criatividade, a adaptabilidade e a capacidade de colaboração serão cada vez mais importantes para o sucesso organizacional. A combinação de soft e hard skills faz-se de uma importância significativa no presente e no futuro. Mais especificamente, é destacado que sem as...
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This study extends the theory of planned behavior model and examines the humane factors (altruism, environmental knowledge, personal appearance concerns, attitude, perceived behavioral control, and subjective norms) that shape attitudes and buyer behavior toward cruelty-free cosmetics and the consumer characteristics that reflect their behavior tow...
Conference Paper
Nowadays, and increasingly, Artificial Intelligence (AI) occupies a leading role in the world, being used in the most diverse contexts. The retail sector is just one of them. The starting question that originated this article is: is Portugal receptive to the use of cutting-edge Artificial Intelligence in retail? In other words, what is the opinion...
Conference Paper
The COVID-19 pandemic changed how people live their lives. This change, in turn, heavily affected companies in the sense that they had to adapt to the new reality in many different ways. A process that had to suffer major changes was the recruitment one since a lot of the traditional ways to recruit employees were not suitable in this new reality,...
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Fashion influencers are a new phenomenon and profession to which many young individuals may currently aspire; such is its impact in the digital and online world. Hence, the article serves an upcoming group of fashion-influencers-to-be, as well as firms that seek the help of such professionals. This study aimed to test the mediating role of the atti...
Code
This paper address the main difficulties regarding the student supervision process within their research work.
Conference Paper
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This research is a part of the Erasmus+ internationally funded InDo research project, involving a consortium led by an Italian higher education institution. An objective of the project is to include desk and field research on the topics of Understanding by Design and Differentiated Instruction, which led to this article having been produced, for kn...
Chapter
The number of smartphone users has increased significantly, and the development of mobile applications has brought convenience to daily life. However, large numbers of users who have various barriers, such as visual or hearing impairments, and physical disorders, are not able to fully access and use the referred applications, which is unfair to the...
Article
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Based on many years of experience as a management consultant in different industries and corporate structures and cultures, the motivation to use digital transformation in connection with variable corporate goals—such as fluctuating workloads, agile response to customer inquiries, and ecological and economic sustainability—results in a process or a...
Chapter
TikTok has become a very popular social media platform with the use of short videos to express opinions, show different lifestyles and entertainment. Its popularity is also a result of the use of a fast and on-time media and the growth of mobile digital devices that allow people to obtain information when they want and where they want. TikTok is es...
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The creation and dissemination of scientific knowledge have been widely studied. However, studies revealing the influence of peer collaboration on the productivity of academics with widely recognized performance remain scarce. The same can be said about the size of collaboration networks and the expected range of co-authors for maximizing scholarly...
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The theme of this Special Issue (SI) is Sustainable Marketing and Strategy, as in the literature, we have seen growing evidence of how sustainability efforts are increasingly bringing significant benefits to enterprises [...]
Article
Purpose There is a scarcity of empirical evidence in the literature on the chain of causality involving tax incentives for Research and Development (R&D) activities and their subsequent transformation into innovation. This study aims to assess the influence of R&D tax incentives on the organizational attributes of Portuguese firms to identify how t...
Chapter
In this article the stage is set for storytelling, ethnographic narratives, and a look at the literature on innovators and anti-innovators. Envy is seen to be a central element in the discussion. Political skills, on the other hand, may diminish the negative effects which may have ensued, implemented by insecure leaders in view of subordinates with...
Chapter
Spotify is a world class platform for music streaming, and it offers various kinds of services. As with many digital platforms, Spotify uses artificial intelligence to personalize the user experience, also known as a recommender system. This study investigates what role Spotify’s recommender system plays in the use of Spotify and if there are any d...
Chapter
It is urgent to find solutions towards a more sustainable future. Herein the objective is to study the state of the plastic recycling industry. Three different countries were selected for analysis, using primary and secondary data: Portugal, Germany, and Italy. We did an exploratory survey (93 answers from these three countries) including the calcu...
Article
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The COVID-19 pandemic has had a significant impact around the world on health, economies, businesses, equality and the movement of people in the form of tourism. In this context, this paper looks at the strategy chosen by Turismo de Portugal to adapt to the crisis in a country where tourism plays an important role in supporting the local economy, h...
Chapter
Covid-19 is having a huge impact on Portuguese companies, causing a decrease in the revenue of many and the insolvency of some. To recuperate, e-commerce emerges as a viable solution for entrepreneurs to recover the reins of their business and move towards profit. However, e-commerce has harmful effects on the environment, generating large CO2 emis...
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In this paper, we analyze the progress of tourism towards sustainability and innovation through a systematic literature review summarizing the last five years of research strictly focused on innovation and sustainability applied to tourism. This research comprises a range of theories, practices, methods, and results pursuing innovation and sustaina...
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As a result of the disruptive and comprehensive power of using Big Data, organizations need to commit to its application at a strategic level to achieve sustainable competitive advantages through its efficient use. Given this context and considering the importance of Big Data, this research aimed to identify how Big Data and its strategies, have be...
Chapter
O mundo do trabalho tem vindo a sofrer mudanças significativas por influência do avanço tecnológico, tornando-se importante o estudo da perceção dos impactos respetivos. Este estudo, de metodologia mista, pretende contribuir para uma melhor compreensão das alterações tecnológicas e das suas consequências. Num inquérito com 164 participantes, com qu...
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The complexities of Public Administration have gained the growing attention of scholars around the world, mainly due to the impacts of the reforms implemented under the doctrine of New Public Management (which aims to apply concepts and practices of private management in public management) on civil servants. The aim of this study is to find out how...
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Firms aim at achieving their economic interests without neglecting the needs of local and regional communities and the environment itself. The process involves defining and implementing Social Responsibility strategies that leverage organizational competitiveness and sustainability. In this context, the current study purposes to demonstrate how Cor...
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With the increasing use of smartphones in people’s daily lives, mobile accessibility has become a key factor for them. Tourism is one of the sectors that has benefited the most from this growth but has not yet reached its full potential as accessibility has not yet been fully exploited. The main goal of this study is to assess accessibility in mobi...
Chapter
The objective of this book chapter is to help fellow colleagues in academia to build a network – not only with lecturer colleagues, but also with students, talented students who are willing to help – to further themselves, to gain recognition, and to grow themselves as educators. This may well involve extending the authorship of research papers, to...
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As information systems and technologies grow in usage in the agri‐food industry, the same has happened to the relevance of Information Systems (IS) that allow for a parallel control, monitoring and management of the organizations' activities and business processes. As the literature proves, the benefits of implementing adequate and interoperable IS...
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Purpose This study applies an Employee Satisfaction Index (ESI) model to quantify the level of job satisfaction and explores the factors that influence employee satisfaction, performance and loyalty to an information technology recruitment and outsourcing organization in Portugal. Design/methodology/approach As an instrument of data collection, qu...
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Micro and Small Enterprises have emerged as an important alternative for the generation of jobs and income, mainly in countries that present serious market failures for the creation of productive jobs. However, the lack of commercial and managerial skills, inadequate access to markets, as well as the absence of an entrepreneurial culture has led to...
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Micro and Small Enterprises have assumed an important strategic role for the economic and social development of Brazil, representing about 99% of all business establishments and contributing to the generation of 55.3% of all formal jobs in the country. However, these ventures have faced a series of restrictions on entrepreneurial activity, such as...
Article
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The main objective of the present research is to identify the knowledge flows responsible for promoting the innovation capacity of Portuguese companies. Specifically, we intend to identify which variables influence Portuguese innovation capacity from a macro and micro perspective, so that we can establish possible ways to promote open innovation (O...
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The European Structural and Investment Funds (ESIF) are the main instrument of the European Union (EU) Cohesion Policy to promote convergence, economic growth and reduce imbalances between EU members. The objectives of the 2014-2020 programming period follow the agenda of the Europe 2020 Strategy to promote smart, sustainable and inclusive growth o...
Chapter
As life expectancy grows and the population requirements for satisfactory health and wellness levels increases, there is a clear opportunity for the incorporation of alternative techniques and tools for promoting health and preventing disease. One of these tools, is the use of thermal water-based treatments, commonly known as thermalism, as tools t...
Chapter
This exploratory study aims to shed light on the e-commerce phenomenon and the impact of the pandemic COVID-19, namely in a period of social distancing and isolation. We study two prominent examples, via secondary data: Japan and the USA. We then analyze digital consumption behaviors and patterns in Portugal. For this, a questionnaire was created -...
Chapter
The authors propose to study an innovative approach to talent management based on the need for change that organizations are facing due to a disruptive environment brought on by the fourth industrial revolution: the digital revolution. Its nature and impact on society, on management systems, and on business organizations are described as the stage...
Chapter
The music industry has faced a tremendous change ever since the emergence of streaming. People now had access to unlimited music to listen to and share with others, which is a great concept. As companies started to invest in the future of streaming, many platforms were created, one of them being Spotify. Standing amidst a crowd of competitors, Spot...
Article
In this paper we delve into the health sector and explore the way vaccines might change in the near future. As new challenges emerge, health professionals are faced with the need for innovative, effective answers to many issues, such as health-threatening viruses and diseases, that grow increasingly more complex, calling for new and practical solut...
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It is indisputable that technology is present in everyday life. In this digital era, brands need to adapt to the changing pace of the needs and desires of society to distinguish themselves from their adversaries, especially in the electronic environment. Hence, they must have well-defined and successful marketing and advertising strategies to achie...
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Due to added mobility and the increase in international students worldwide, as well as the current problem regarding the counterfeiting of diplomas and the selling of fraudulent certificates, we propose a technological solution. Namely, to ally blockchain technology to higher education certificates and diplomas, to make the process of checking for...
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Este estudo aborda o desenvolvimento do governo eletrónico (e-Gov Administração Pública. O tema tem despertado grande interesse da comunidade como a disponibilização de serviços públicos online, a nível central, local e transfronteiriço; as metodologias de avaliação dos serviços eletrónicos; a aferição interoperabilidade, usabilidade, inclusão e co...
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Resumo: O nosso estudo é sobre o trabalho do futuro e abordamos o avanço tecnológico no setor dos serviços, nomeadamente na McDonald's, uma corporação transnacional importante. A pesquisa é exploratória e descritiva. O procedimento técnico seguido foi o de inquérito por questionário, com 297 respostas a dois inquéritos separados. A abordagem do pro...
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This study seeks to answer the following research question: "What factors can explain the number of patent filing requests made by residents in Brazil at patent offices in Brazil, the United States, Europe, and triadic patent families?". The methods used in this research are quantitative, using big data from private and public investments in Scienc...
Book
Big Data is a new and increasingly present reality, in many domains, made possible by advances in technology, in particular the possibility of analysing very large and unstructured data sets which traditional platforms simply could not deal with. New media and forms of communication (e.g., social networks) have also led to new data possibilities. I...
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Burnout is increasingly present in organizations and in the most diverse professions, namely, in university students. Burnout can have negative repercussions on their well-being and can even lead them to abandon their studies. The objective of the study focuses on academic burnout and taking medication as a consequence of the requirements of the ac...
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The main goal of this article is to identify the main dimensions of a model proposal for increasing the potential of big data research in Healthcare for medical doctors' (MDs') learning, which appears as a major issue in continuous medical education and learning. The paper employs a systematic literature review of main scientific databases (PubMed...
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The environmental, social and technological developments of the past few years have increased the research on Corporate Social Responsibility (CSR) and Strategic Innovation. Both influence the company's reputation, its employees' motivation, its customers' perceptions as well as other stakeholder's decisions. However, most academic research is cond...
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Most business enterprises are small and medium-sized enterprises (SMEs), and many of them are without a human resource and recruitment department. Thus, one of the challenges that organizations currently face is to find a strategy to retain and attract talent. To overcome this difficulty, enterprises must invest in employer branding policies and be...
Article
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Virtual reality technologies have grown in complexity and functionality, increasing their relevance in various sectors of activity. Applying these innovations to tourism is advantageous for the organisations, the tourists and even the territories. They can provide multisensory immersivity, simulate actions and movements in real‐time, enriching real...
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In a globalization context, underlined by the speed of technological transformation and increasingly competitive markets, the perspective of human capital, as an asset of strategic importance, stands out in differentiating human resource practices. Under this reality, the employer branding (EB) concept gains more and more importance as a strategic...
Article
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At a time when communication, new media, and digitalization are transversal to the whole of society, private health care organizations have the possibility of making their business processes evolve. The objective is thus to seize the benefits associated to the active use of patients' electronic health records (EHRs) as the basis for personalized he...
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The Brazilian National Institutes are strategic elements for the growth and development of Brazilian society since they have the purpose of meeting social and economic demands. However, for this purpose to be materialized, it is essential to develop strategies and mechanisms that consider the current educational context, marked in large part by the...
Chapter
Current European Union legislation demands that websites that use web cookies to extract information about the personal preferences of Internet users request their permission to obtain such data. Widespread misinformation about web cookies threatens users’ feelings of security while leading also to a lack of privacy problems due to the need to acce...
Chapter
Portugal is a country with a large coastal extension and a fishing and sea tradition which place it on the top of fresh, salty and deep-frozen fish consumption in the European Union. The incapacity by consumers to evaluate the degree of freshness and quality of fish for consumption may cause health problems, such as food poisoning, hence the prefer...
Chapter
We live in an age of constant technological evolution where we witness an increasing need for adaptation, in view of market challenges. These transformations create interactions between human beings and machines. This article is a case study based on qualitative and quantitative research, which approaches the implementation of a robotized system in...
Chapter
At an estimated annual growth rate of 13.74%, the global health informatics market can reach $123 billion, by 2025, figures that exemplify the development trends of an ever-growing industry. The authors decided to collect data from the general public through an anonymous survey on the subject of health informatics. This survey was developed on Goog...
Chapter
This article was written to study and understand how social networks have changed the way we perceive and create relationships. The exponential increase of social media (SM) has become not only convenient, but also a common habit. It has changed people’s habits and brought a new way of being since the technology era arrived. Although there are seve...
Conference Paper
In this age of technology, information, innovation, and so many other features that could be associated with it, it becomes necessary to review the benefits and risks associated with this change. The question that guides this article is: Does the easiness granted to us, through the many online mechanisms, affect our ability to perceive at the momen...