Mansoor Ahmad

• PhD Business Administration, Alliance Manchester Business School
• Professor (Assistant) at King Fahd University of Petroleum and Minerals

This study examines the role of employee proactive personality in shaping individual and team performance. We propose that these relationships are mediated by individual and collaborative job crafting. We draw on regulatory focus theory and collect survey data from frontline employees in the hospitality industry firms in Pakistan. Data are collecte...

A university's ability to remain competitive in a knowledge-driven world depends on the development of its teaching staff. Government and the private sector have invested in staff development in Nigerian and Pakistani universities. This article compares their staff development policies and practices as well as teachers' job performance. An expo-fac...

Higher educational institutes today need to focus on identifying the requirements of industry as well as the market, so that they can help students develop the necessary skills and enable them to work with intelligent machines in today's era of the 4th industrial revolution which is also termed digitalization. Digitalization has increased pressure...

Purpose This study aims to examine the role of ethical leaders on the knowledge-sharing behavior of public sector employees. Ethical leaders engender knowledge-sharing behavior of employees by influencing their psychological capital. Design/methodology/approach To explore the mechanism by which ethical leaders shape the knowledge-sharing behavior...

Purpose Marketing research mainly uses self-reported method to record respondents' perceptions of creativity, and while self-reported method has its own merits, there exists some critique, particularly in terms of its ability to adequately capture the influence of message appeal on creativity. This paper studies how viewers’ responses to message ap...

Entrepreneurial initiatives by subsidiaries are greeted as well as contested. We examine the effect of institutional distance between the host country of a subsidiary and the home country of its parent multinational enterprise (MNE) on the resource support a subsidiary receives from the MNE for its entrepreneurial initiatives. Drawing on social exc...

The concept of the retail marketing mix had always shaped the marketing programs leading organizations. The link between the consumer behaviors and the precise marketing effort needs to be examined for the service industry with trust in the seller. This study examines the mediation of purchase intention between retail marketing-mix and trust in sel...

This paper looks at the relationship among elements of an organisational structure (i.e. formalisation, centralisation and integration) with project success, and examines whether the relationships are mediated by knowledge sharing. There is limited understanding with regard to how various elements of organisational structure relate to knowledge sha...

This article examines the relationship between structural empowerment and interpersonal conflict. We examine whether this relationship is moderated by cultural diversity. Although there is some understanding of conflicts in an organization, there is little understanding concerning how conflicts may arise because of structural empowerment. We propos...

Purpose Research on the relationship between high-performance workplace practices (HPWPs) and organizational performance has largely focussed on western settings, limiting the knowledge of how these systems influence performance in other countries, including Pakistan. Universalistic assumptions underpin the HPWP paradigm; to examine the validity of...

Bureaucratic organizational structure (OS) is perceived as an impediment to employees’ positive behavior including their knowledge-sharing behavior. This study investigates the role of formal, centralized and hierarchal OS in shaping the knowledge sharing behavior of public employees. It investigates the mediation role of social dilemma, i.e., a cl...

This study examines the roles and strategies of foreign-owned subsidiaries in New Zealand, with the aim to develop an improved classification of subsidiaries of multinational enterprises (MNE). Previous research has proposed a range of subsidiary classifications indicating various ways in which subsidiaries can be distinguished. There are, however,...

Purpose Existing work on convergence/divergence among HRM practices in MNCs and local firms mainly focuses on Europe and the USA. Limited research examines these organizations in Pakistan, hindering our understanding of what policies MNCs are likely to adopt there as well as the extent of any differences between HRM in MNC subsidiaries and local fi...

Purpose This study draws upon social exchange theory to explore the role of impersonal trust as an intermediate value-creating factor between electronic human resource management (e-HRM) and productivity. The purpose of this paper is to seek the antecedents and consequences of impersonal trust within organisations to provide a holistic view of e-HR...

Employees’ innovative work behaviour can help firms’ competitiveness. Existing research focuses on several factors, including HR policies, psychological empowerment as well as manager and co-worker support, to explain innovative work behaviour. However, much of this literature analyses just one of these, neglecting how they interact and limiting ou...

Purpose: This study seeks to explore the value creation opportunities offered by e-HRM practices. The purpose of this paper is to examine the impact of operational, relational, and transformational e-HRM practices on organizational outcomes by incorporating HRM service quality as an intermediary value creating factor. Design/methodology/approach:...

Purpose – This paper examines the relationship of advertising skepticism and need for cognition with consumers’ attitudes towards brand. There is currently limited understanding on how advertising skepticism and need for cognition relate to the consumers’ attitudes. Methodology – Using a ‘within-brand-comparison’ strategy, a mock print advertiseme...

Purpose The purpose of this paper is to examine the mediating role of goal clarity in the relationship between leadership styles and project success. The paper draws on full-range leadership theory, and contextualizes leadership styles such as transformational leadership style, and transactional leadership style (active management by exception, an...

https://www.emeraldinsight.com/eprint/I5T753G6SKXQEUW6XJKA/full Purpose: Drawing on data from a unique, large-scale survey, the purpose of this paper is to examine the links between e-HRM and perceived labour productivity both directly and through the mediating role of HR service quality amongst commercial-bank workplaces in Pakistan, many of whi...

Purpose – The purpose of this paper is to explore the relationship between restaurant key attributes, customer satisfaction and behavioral intentions. The mediating role of customer satisfaction is assessed between restaurants’ key attributes of service quality and behavioral intentions. Design/methodology/approach – Data were collected from a samp...

This study looks at the relationship among perceived service quality, perceived price fairness, and customer loyalty. It further examines the role of customer satisfaction as a mediator in the relationship between perceived service quality and customer loyalty, and perceived price fairness and customer loyalty. We argue that customers’ needs are le...

The focus of this study was to examine the existence of workplace spirituality in the organizations of Pakistan and its association to the employee’s attitudes which were most likely to be observed on the workplace including organizational commitment, intrinsic job satisfaction, organizational based self-esteem, and job involvement. Incorporating a...

Organisations implement Knowledge Management (KM) processes to become more efficient and competitive. Due to differences in the goals and cultural practices between the public and private sectors, KM practices meant for the private sector cannot be applied to the public sector without appropriate modifications and vice versa. This case study assess...

Purpose – Despite a growing literature on human resource management (HRM) in emerging economies, evidence from Pakistan is limited. There is scant information on both the human resource (HR) practices that indigenous workplaces adopt and their associations with HR-related outcomes. The purpose of this paper is to fill that gap by examining whether...

Firms operate in an environment which is influenced by external forces like, government, professional associations, the competitors and other similar organizations operating in the organizational field (Dimaggio & Powell, 1983); knowledge intensive firms, are no exceptions. Purpose of this article is to devise comprehensive conceptual and statistic...

This study aims to examine the relationship between Transformational leadership and Organizational Innovation. This relationship is mediated through an intervening variable like Employee Creativity. Using the sample of 250 including supervisors and their respective subordinates of Telecommunication industry of Pakistan. This is purely quantitative...

In this era of cut throat competition between companies to stay on top it is vital for companies to construct brand loyalty, get to brand loyal customers and provide maximum satisfaction to those loyal customers. They are of the opinion that any brand can build its loyalty among its customers if it promises to constantly deliver and maintain itself...

This research paper focuses on identifying a correlation between job stressors and employee work-life balance, whether the stress factors affect an employees' job- and personal-life. The population for the research is the banking sector of Pakistan including cities such as Rawalpindi, Islamabad and Lahore. The respondents are middle and lower level...