Mandy Goram

Karlsruhe Institute of Technology | KIT · Institute of Applied Informatics and Formal Description Methods

One way to reduce privacy risks for consumers when using the internet is to inform them better about the privacy practices they will encounter. Tailored privacy information provision could outperform the current practice where information system providers do not much more than posting unwieldy privacy notices. Paradoxically, this would require addi...

Machines and computers are becoming increasingly sophisticated and self-sustaining. As we integrate such technologies into our daily lives, questions concerning moral integrity and best practices arise. A changing world requires renegotiating our current set of standards. Without best practices to guide interaction and use with these complex machin...

Intelligent systems and assistants should help users to complete tasks and support them at work, on the road and at home. At the same time, these systems are becoming increasingly sophisticated and autonomous in their decisions and are already taking over simple tasks from us today. In order to not lose control over their own data and to avoid the...

Artificially intelligent systems should make users' lives easier and support them in complex decisions or even make these decisions completely autonomously. However, at the time of writing, the processes and decisions in an intelligent system are usually not transparent for users. They do not know which data are used, for which purpose, and with wh...

Participation and inclusion in social life, as well as social exchange and sharing, often take place on the Internet. The community app meinDorf55+ is designed to support senior citizens to strengthen their social participation. It has been shown that senior citizens have difficulties with the creation of contributions for the meinDorf55+ app. Low...

Intelligent applications and Artificial Intelligence are based on complex procedures and calculations in order to make decisions in challenging situations. In order to explain decision making to users, new approaches are required. Context-aware systems can be used to support personalization with regard to the current situation of related users. The...

Nowadays, sophisticated techniques have been developed to determine users’ behavioral tendencies and to find and display content suitable to users. Companies collect huge amounts of information about users in order to better identify content and respond to user contexts. How and for what purposes the information is collected is, however, often not...

Developing context-based adaptive applications that are compliant to the law require experts from different domains, e.g. software designer, developers, legal professionals, providers and users, and a tight collaboration between them. Software providers must be assured that the applications they serve to users run compliant to the law. Additionally...

In the digital age, privacy is an asset that is worth being protected. It gives users the opportunity to decide what he or she wants to reveal to others about themselves. Although privacy is legally protected, e.g. by the General Data Protection Regulation (GDPR) when processing personal data, users often have no freedom to decide which data is col...

The General Data Protection Regulation, e.g., provides the “right of access by the data subject” and demands explanations of data usages, i.e. explanations where and for what purpose personal data is being processed. Supporting this kind of privacy control and related personalized explanations of data usage in context-based adaptive collaboration e...

Abstract-Supporting user friendly intelligible and comprehensive explanations in context-based, adaptive systems is a big challenge. They are important for a personalized system to support user acceptance and user trust. In cases, where privacy laws like the General Data Protection Regulation (GDPR) are affected, it’s even more challenging. GDPR e....

In this paper a software assistant is presented, which supports the users of a small community app in the creation of ads in the social marketplace by pointing out missing information and useful additions. For this purpose, questions about potentially missing aspects of the content should create incentives to supplement the missing information. An...

Mehrkanal-Kommunikation, Kundenbindung und -zufriedenheit sowie der Konkurrenz immer einen Schritt voraus sein, wird zum endscheidenden Wettbewerbsfaktor. Dabei ist es wichtig frühzeitig geeignete Digitalisierungsstrategien zu entwickeln und umzusetzen. Die Verschmelzung von Online- und Offline-Angeboten sowie das zunehmende Angebot an digitaler Be...