Magdalena Ciesielska

Gdansk University of Technology · Faculty of Management and Economics

Wartością najbardziej cenioną przez współczesnych menedżerów jest doskonała znajomość aktualnych trendów rynkowych i potrzeb nabywców oraz działań konkurencji, wynikająca z realizowanych badań marketingowych. Systematyczne badania rynku należy traktować jako podstawową zasadę postępowania marketingowego. To drugie wydanie cieszącego się dużą popul...

Confronted with the aggression against Ukraine in 2022, Europe faces one of the most important humanitarian challenges - the migration of war refugees from Ukraine, most of them women with children and the elderly. Both international institutions such as the European Union and the United Nations, but also national governments and, above all, local...

This paper studies the interaction between the smart community and smart governance concepts to elaborate on the role of governance to support local governments in developing smart communities’ strategies and solutions. We perform a systematic literature review to analyse how the concept of smart community has advanced in terms of its definitions,...

Open government data (OGD) is seen as a political and socio-economic phenomenon that promises to promote civic engagement and stimulate public sector innovations in various areas of public life. To bring the expected benefits, data must be reused and transformed into value-added products or services. This, in turn, sets another precondition for dat...

Open Government Data (OGD) are seen as one of the trends that has the potential to benefit the economy, improve the quality, efficiency, and transparency of public administration, and change the lives of citizens, and the society as a whole facilitating efficient sustainability-oriented data-driven services. However, the quick achievement of these...

The concept of a smart city holds a great promise for prosperity for its residents by delivering them public value that satisfies their needs. But the reality falls far from the vision, as the implementation of ambitious goals in the form of smart city projects in subcontracting mode occurs in complicated socio-techno-political settings, which ofte...

The OGD is seen as a political and socio-economic phenomenon that promises to promote civic engagement and stimulate public sector innovations in various areas of public life. To bring the expected benefits, data must be reused and transformed into value-added products or services. This, in turn, sets another precondition for data that are expected...

Design/methodology/approach: The literature review backed by documentary analysis was conducted to understand the push and pull factors responsible for migration with reference to Smart Cities. Purpose: Whilst the causes for migration across a range of diverse societies have been studied in the extant literature, a systematic study encapsulating th...

It is everybody’s knowledge now that Open Government Data (OGD) pertains to the availability of datasets pertaining to government operations and functioning via license-free formats (Afful-Dadzie and Afful-Dadzie, 2017) and these datasets are linked with different themes contingent upon the area of administration like energy, education, climate, to...

Digital exclusion of seniors covers both social and technical drivers that affect the magnitude of this phenomenon. It arises from the fear of technology, reduced manual and mental abilities, socio-economic status, and also the mismatch between the technological environment and the needs of the elderly. The consideration of the needs of seniors are...

In response to the coronavirus pandemic, the European Union (EU) governments develop policies to regulate exclusive health protection actions that consider societal needs with the emphasis on elders. Given that the EU vaccination strategy uses a centralized ICT-based approach, there is little guidance on how seniors are included in national immuniz...

Monografia stanowi zwarty opis podstawowej wiedzy w obszarze zarządzania zasobami informatycznymi, która może zostać wykorzystana zarówno przez środowisko naukowe, jak i przez środowisko biznesowe do – odpowiednio – formułowania obszarów dalszej eksploracji naukowej oraz uzyskania odpowiedzi na wyzwania, problemy i pytania pojawiające się w rzeczyw...

Smart cities governance (SCG) consists of both to foster technology-enabled innovation, and to utilize disruptive technologies (DT) outcomes and impacts to increase public value of urban services. Despite widespread discussion of DT benefits, scientific literature identifies multiple determinants of unintended negative consequences (UC) of DT deplo...

More and more higher education institutions are offering specialized study programs for current and future managers of Smart Sustainable Cities (SSCs). In the process, they try to reconcile the interdisciplinary nature of such studies, covering at least the technical and social aspects of SSC management, with their own traditionally discipline-base...

Digital government refers to the transformation of government organizations and their relationships with citizens, business and each other through digital technology. It entails digital innovation in processes, services, organizations, policies, etc. which are increasingly developed and tested in one country and transferred, after adaptation, to ot...

TECHNOLOGIE INFORMATYCZNE WE WSPÓŁCZESNEJ RZECZYWISTOŚCI GOSPODARCZEJ Monografia poświęcona jest zagadnieniom związanym z rolą i wpływem nowoczesnych technologii informatycznych na różne sfery współczesnej gospodarki. Składa się ona z jedenastu rozdziałów, z których każdy dotyka różnorakich kwestii dotyczących funkcjonowania rzeczywistości gospodar...

Monografia poświęcona jest zagadnieniom związanym z rolą i wpływem nowoczesnych technologii informatycznych na różne sfery współczesnej gospodarki. Składa się ona z jedenastu rozdziałów, z których każdy dotyka różnorakich kwestii dotyczących funkcjonowania rzeczywistości gospodarczej i zmian, jakie się w ich obszarze pojawiają wraz postępami w sfer...

The aim of the article is to present implementation of ITIL Service Lifecycle in SMEs of ICT sector in Poland. Modern IT firms turn their attention toward businessoriented service provisioning. ITSM frameworks, such as ITIL enable this shift of IT firms. This article presents unique knowledge on ITIL Service Lifecycle processes adoption in SMEs wit...

Increase of information technology significance in economies has been noticed long ago. Number of provisioned IT services is constantly raising, as well as the complexity of IT infrastructure accompanied by increased customer needs. IT firms, due to the market dynamics and its specificity, have noticed a field to build a competitive advantage on th...

Modern IT companies turn their attention toward business oriented management of IT services. Achieving this task is strengthen by the existence of IT service management frameworks such as ITIL or ISO/IEC 20000. However, to adopt this approach the strategic management of IT services is to be deployed. Strategic management of IT service is important...

Today, combination of product and IT service becomes popular. This phenomena forces enterprises, especially small and medium sized, to undertake actions aimed at security of provision of IT service level, that has been negotiate with the client. The realization of this aim is not an easy task, and demands adoption of ITSM strategies by the enterpri...

Literatura naukowa od dawna interesuje się wpływem koncepcji CSR na rozwój przedsiębiorstw. Menedżerowie w celu zapewnienia swoim organizacjom optymalnej ścieżki rozwoju, poszukują rzetelnych i trafnych informacji o wpływie koncepcji CSR na finansowy i pozafinansowy wynik przedsiębiorstwa. Rozdział przedstawia dorobek literatury naukowej w obszarze...

Small companies lack guidelines for management of service they provide and for service management system to support their efforts. Existing service management systems are addressed toward large companies mostly in ICT sector. Small and medium enterprises seek for cheap and effective solutions which enable them to effectively manage their service. T...

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Znaczenie społecznej odpowiedzialności biznesu (ang. Corporate Social Responsibility – CSR) w zarządzaniu organizacją, a przede wszystkim jej relacjami z głównymi interesariuszami ma duże znaczenie w obecnych czasach. Zapotrzebowanie na politykę społeczną organizacji jest duże, zarówno wśród organizacji na poziomie globalnym jak i tych na poziomie...