Madeline Toubiana

University of Ottawa

In this paper we explore how emotions influence organizations in situations of institutional complexity. In particular we study members’ and leaders’ emotive responses and influence activities in response to a disruptive event that led to a violation of expectations. Our findings show that when people’s expectations of an organization’s actions are...

Scholars studying stigmatized, or “dirty work,” occupations have tended to characterize people outside of the occupation as the stigmatizers and those within the occupation as social supports who buffer each other from stigma. We argue that this characterization discounts the unique ways stigmatization can take place within heterogeneous occupation...

Shame has been identified as a debilitating emotion that impedes entrepreneurial action. Yet, there are many examples of people who experience shame and go on to create entrepreneurial ventures. How then is entrepreneurship possible in the face of such shame? To address this question, we develop a theoretical process model that highlights the conne...

Organisational scholars have treated emotions mostly as an individual-level phenomenon, with limited theorisation of emotions as an important component in social embeddedness. In this review essay, we argue for the need for a toolkit to study emotions as an inherently social phenomenon. To do so, we apply insights from sociology that have been unde...

Over the past several years, there has been ongoing dialog within our academic journals and the profession regarding the value of examining extreme, unconventional, or unsettling contexts in management research. These conversations have highlighted that perhaps more than ever, we as a society are facing unprecedented grand and perplexing challenges...

Organisational scholars have treated emotions mostly as an individual-level phenomenon, with limited theorisation of emotions as an important component in social embeddedness. In this review essay, we argue for the need for a toolkit to study emotions as an inherently social phenomenon. To do so, we apply insights from sociology that have been unde...

A rapidly growing research stream examines the social effects of entrepreneurship on society. This research assesses the rise of entrepreneurship as a dominant theme in society and studies how entrepreneurship contributes to the production and acceptance of socio-economic inequality regimes, social problems, class and power struggles, and systemic...

Introduction: Older Canadians (age 60+) are increasingly using cannabis to treat their health problems, but little is known regarding how they learn about medicinal cannabis. This study explored the perspectives of older cannabis consumers, prospective consumers, healthcare professionals, and cannabis retailers on older adults' information-seeking...

Increasingly we are faced with broad societal challenges that encourage us to rethink existing institutions. Yet many people also want to preserve institutions they cherish. This tension points to the need for change that can erode or discontinue unsustainable or problematic aspects of institutions while also maintaining what is sacred and valued....

Background: Cannabis has been used for medicinal purposes for millennia. Stigma associated with cannabis use may influence older persons access to cannabis, information seeking about cannabis, and/or use of cannabis. Scant research has sought to examine the impact of older persons’ perceptions of stigma on the ways they learn about and use medicina...

Whereas most research focuses on the negative effects of stigma, this symposium will present research from four empirical projects that showcase both the negative and positive elements of stigmatized work and workers. The studies range both in terms of method (qualitative and quantitative) and sample (Covid-19 healthcare workers, impoverished newsp...

In this article, we take stock of the institutional logics perspective and highlight opportunities for new scholarship. While we celebrate the growth and generativity of the literature on institutional logics, we also note that there has been a troubling tendency in recent work to use logics as analytical tools, feeding disquiet about reification a...

Voyeurism violates dominant moral codes in many societies. Yet, for a number of businesses, including erotic webcam, reality television, slum tourism, and mixed martial arts, voyeurism is an important part of value creation. The success of such businesses that violate dominant moral codes raises questions about value creation that existing theory i...

Stigma has become an increasingly significant challenge for society. Recognition of this problem is indicated by the growing attention to it within the management literature which has provided illuminating insights. However, stigma has primarily been examined at a single level of analysis: individual, occupational, organizational, or industry. Yet,...

Research has suggested that when an occupation is stigmatized, new occupational members will assume the stigma of incumbents because stigma transfers. Yet, current research does not account for shifts in the modern workforce that are changing the nature of many stigmatized occupations. We argue that these changes raise questions about whether stigm...

Over the past few decades, research on stigma has taken on a lively life within the academy and the broader community of organizational researchers beyond the disciplines of social psychology and sociology. However, its evolution over the years has yielded a body of literature that is siloed within different levels of research, despite common groun...

Emotions are central to social life and thus they should be central to organization theory. However, emotions have been treated implicitly rather than theorized directly in much of organization theory, and in some literatures, have been ignored altogether. This Element focuses on emotions as intersubjective, collective and relational, and reviews s...

Emotions shape our lives and experiences as institutional actors, yet neo-institutional theorizing has paid scant attention to them until recently. In this introduction to the Special Themed Section, we explore why this blind spot has existed in past theorizing and aim to push scholarship further to elucidate the role that emotions play in institut...

In this chapter we seek to explore the emergent literature on social innovation and make ties to the affective underpinnings of these activities. Referencing a typology of social innovation developed by Tracey and Stott (2017) outlining three major types of social innovation, including social entrepreneurship, social intrapreneurship, and social ex...

Recently, the cognitive emphasis within institutional theorizing has been challenged and emotions have been proposed as a key but neglected component of institutional processes (Creed, Hudson, Okhuysen, & Smith-Crowe, 2014; Massa, Helms, Voronov, & Wang, 2016; Voronov, 2014; Voronov & Vince, 2012; Wright, Zammuto, & Liesch, 2015). The insightful pa...

In this paper we examine the management of internal complexity in federations as a means of shedding new light on how the challenges inherent in governing these forms of inter-organizational networks are managed. Our analysis reveals that these networked organizations differed as a function of their approach to four complexity management activities...

How actors exert agency to change and resist the social structures, institutions and organizations they are embedded within has been a central theme in organizational studies (Seo & Creed, 2002). While often investigated by distinct theoretical domains, studies of resistance, social movements, and institutional change/work have in common their desi...

Individuals within society are shaped by the institutional logics with which they have come to identify. In this paper I explore the persistence of logic identification during institutional transition, examining how institutionalized actors might de-identify with logics. My findings reveal that identification with institutional logics is resilient,...

In this paper we explore how emotions influence organizations in situations of institutional complexity. In particular we study members' and leaders' emotive responses and influence activities in response to a disruptive event that led to a violation of expectations. Our findings show that when people's expectations of an organization's actions are...

A relatively new stream of research on the power of languages within organizations (e.g., Tietze, 2008a) has identified the benefit of a common language for the practical purposes of communication and information sharing or the difficulties, and the power imbalances associated with the lack of a common language (J. Lauring & Selmer, 2010; Śliwa & J...

In this paper we explore how emotions influence organizations in situations of institutional complexity. In particular we study members' and leaders' emotive responses and influence activities in response to a disruptive event that led to a violation of expectations. Our findings show that when people's expectations of an organization's actions are...

Purpose The purpose of this paper is to illuminate Peter Drucker's management theory by exploring German theological concerns which constituted his unique approach in management theory. Design/methodology/approach To uncover the secularized German theological roots in Drucker's work, the paper juxtaposes his writings from his 60‐year‐long career w...

What needs to happen in business schools to create a space for social justice? In this article I explore business faculty members' perspectives on social justice as a means of illuminating the ideological and institutional forces affecting pedagogy and examining the future for social justice within business schools. Participants identified three he...