Macdonald KanyangaleUniversity of KwaZulu-Natal | ukzn · Graduate School of Business and Leadership
Macdonald Kanyangale
Doctor of Philosophy
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61
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Introduction
Skills and Expertise
Publications
Publications (61)
Background: Managing the transition of a health system (HS) from a centralised to a decentralised model has been touted as a panacea to the complex challenges in developing countries like Malawi. However, recent studies have demonstrated that decentralisation of the HS has had mixed effects in service provision with more dominant negative outcomes...
In today’s complex, ever-changing, and unpredictable global economy, strategic leadership is more critical than ever. To accomplish the wholesale pharmaceutical industry goals, all strategic leaders in the same field must demonstrate proficiency in specific areas of strategic leadership. Therefore, successful wholesalers of pharmaceuticals work so...
Purpose: In Nigeria, microfinance banks (MFB) face the burden of investing in cyber security to protect their databases, prevent monetary losses, maintain customer trust, and remain afloat in a competitive business environment. However, there are incessant cyber risks and attacks by criminals who gain undue access to the cyber-space of MFB and caus...
This study examined the effect of customer experience management (CEM) on customer retention in restaurants in Anambra State, Nigeria. Specifically, the study sought to investigate the influence of affective customer experience, cognitive customer experience, physical customer experience and social-identity customer experience on customer retention...
The state of small and medium-sized businesses (SMEs) is deteriorating, and the environment is irrational in a way that has led to many businesses, especially SMEs, collapsing early in their existence. In this study, the survival of SMEs in the state of Anambra was examined in relation to ecological marketing. Descriptive survey methodology was use...
Many firms, especially manufacturing small and medium enterprises (SMEs), have ignored the need for good customer relationship management (CRM), which has caused many customer losses. This study examines the effect of CRM on the survival of manufacturing SMEs in Anambra State, Nigeria. This quantitative study adopted a positivistic paradigm and a s...
The activities of social enterprises have been neglected despite the efforts of the government, individuals, and other supportive agencies. Much of this neglect could be attributed to the failure to adopt suitable business model/entrepreneurial marketing (EM) models that address the many challenges these enterprises face. This paper aims to evaluat...
With the consistent failure of small and medium enterprises (SMEs) globally, many scholars have developed entrepreneurial marketing (EM) models that are aimed at reducing the failure frequently experienced. The aim of this paper is to critically review the different EM models from 2002 to 2022. In pursuit of this aim, the paper reviewed 10 EM model...
With the consistent failure of small and medium enterprises (SMEs) globally, many scholars have developed entrepreneurial marketing (EM) models that are aimed at reducing the failure frequently experienced. The aim of this paper is to critically review the different EM models from 2002 to 2022. In pursuit of this aim, the paper reviewed 10 EM model...
Without techniques, doctoral students struggle to write a good discussion chapter in a thesis. This conceptual paper aims to educate and sensitise current and prospective doctoral research students on the use of the techniques of the inverted cone and three-part stages, Yang and Allison's (2003) moves and steps model, and divide and conquer tactics...
This study examined the effect of sustainable marketing strategies on the consumption of beer brands in Anambra State. The study used a positivistic paradigm and survey research design. The study's sample was Anambra State beer brand, consumers. Using Cochran's formula, a sample size of 384 branded beer consumers in Anambra State was determined. Da...
This review aims to identify pitfalls and insights into the nature of sustainable leadership frameworks and propose a new framework for organisational longevity and the sustenance of society and the environment. A background literature review was conducted to purposively select seminal and influential frameworks of sustainable leadership. Pitfalls...
The Top Management Team (TMT) members are critical for seaport sustainability and business growth. However, scholars know little about what these leaders at the top do to lead sustainably in South African ports. The objective of this qualitative study is to identify the sustainable leadership practices of Port Executives at one of the seaports in S...
The role of strategic leadership in ensuring organisational survival and success has attracted much attention among researchers worldwide. However, more research needs to be conducted on the practice of university strategic leadership in Zimbabwe, especially in times of environmental turbulence. This conceptual paper examines extant literature on s...
In many industries, teamwork is critical to enterprise existence. However, many manufacturing small and medium firms (SMEs) in Nigeria have failed to survive before their fifth birthday. The aim of this positivistic study is to examine the effect of teamwork on the survival of manufacturing SMEs in Nigeria. A structured questionnaire is used to col...
Strategic leadership is crucial in today's complex, ever-changing global economy. To achieve wholesale pharmaceutical industry goals, all strategic leaders must be proficient in strategic leadership. Successful pharmaceutical wholesalers focus on strategic planning, process simplification, culture management, and human resource development. This ex...
This paper aims to establish the pitfalls of performance management (PM) in a selected South African Higher Education Institution (HEI) during the Covid-19 pandemic and suggest a strategic way forward. It adopted a quick review of documents in the South African HEI to identify the pitfalls. Rigid performance planning and poor timing of feedback in...
The teaching methods used in entrepreneurship education are a lynchpin for university students to become graduate venture creators in the economy. However, many university graduates in Nigeria remain unemployed even after receiving an entrepreneurship education. This positivistic study examines the entrepreneurship teaching methods used in three pu...
The structure is a critical part of organisation design which enhance or mar employee performance in an organisation. This study investigates the effect of organisational structure on employees' performance in selected commercial banks in Nigeria. The study adopted a positivistic research paradigm. One hundred ninety-two employees from three commer...
The objective of this study was to examine the effect of channels for the cashless economy on entrepreneurship development in Anambra State, Nigeria. This descriptive study explores internet banking services, automated teller machines and crowdfunding as the explanatory/independent variables, while the dependent variable was entrepreneurship develo...
With resource scarcity and increasing competition, entrepreneurs are struggling to find an entrepreneurial way of marketing for their enterprises to survive and grow. While the evolution of marketing practice and thought informs them about the past paradigm shifts, it is less insightful on the contemporary or future paradigm of marketing needed to...
The entrepreneurial orientation (EO) of agro-processing small and medium enterprises (SMEs) is vital in influencing performance. The objective of the study was to investigate the effect of innovativeness, risk-taking, proactiveness and competitive aggressiveness on the performance of agro-processing SMEs in Anambra State. The study used a descripti...
Many manufacturing small and medium enterprises (SMEs) in Nigeria cease to exist before their fifth birthday. The purpose of this study is to examine the effects of entrepreneurial marketing on the survival of manufacturing SMEs in Nigeria using a new integrative entrepreneurial marketing model that would help ensure the survival of SMEs in Nigeria...
Globally, researchers have struggled over time to adequately define the notion of health system to inform research. This study is significant because it proposes an integrative framework for a robust definition of the health system. The objective of this article is to examine major pitfalls in definitions of health system used in prior literature a...
The purpose of this quantitative research was to investigate the basis and perception of mobile money (MM) service among Nigerian university students. The paper adopted a positivistic ontology and descriptive survey design. Two hundred and fifty students from five universities in the southeast geopolitical zone of Nigeria were sampled. Results show...
The objective of this qualitative study was to explore the nature of the organisational architecture of a Technical and Vocational Education and Training (TVET) campus according to the perspectives of students in KwaZulu-Natal in South Africa. Twenty-two students in a TVET campus were selected using purposive sampling and interviewed to collect dat...
Without proper adoption of entrepreneurial marketing (EM) as a business strategy, many
small and medium enterprises (SMEs) in both developed and developing economy would fail to
survive. The aim of this conceptual paper is to elaborate the strategic role of EM in SMEs. To achieve
this, the complexity of EM as well as the aspects of entrepreneurial...
Following the destruction of the university library by fire in 2015, this retrospective study explores the nature of the capabilities of organisational resilience exhibited by Mzuzu University (Mzuni) as perceived by Heads of Departments (HoDs) in the university. Limited research has focused on what resilient university libraries do and how organis...
The Durban Municipality Human Settlement Unit (HSU) is always inundated with customers to get a hospitable service. These customers come forth with a variety of challenges and enquiries which need to be resolved by providing proper customer service. Failure to meet customers' expectations may result in dissatisfaction which often manifests in commu...
The challenge associated with the adoption of entrepreneurial marketing model for effective management of small and medium enterprises in Nigeria has drawn diverse views. Despite the debates, studies conducted in the past have leveraged on existing EM model which has not significantly contributed to SMEs survival in Nigeria. This paper aims at eval...
The adoption of a market orientation (MO) model for effective management of small and medium enterprises (SMEs) in Nigeria and beyond has drawn diverse views. Extant studies conducted in Nigeria in the past decades have leveraged on the existing entrepreneurial marketing model that has not significantly contributed to the survival of SMEs in Nigeri...
Aims: The purpose of this study was to examine online shopping industry and its consumers in Nigeria. Study Design: Quantitative study which adopted a positivistic ontology and descriptive survey design. Place and Duration of Study: The study was carried out between February 2018 and March 2019 among students of six universities in south-south geo-...
Responsible researchers with ethically sound research skills are fundamental to success in an ever-changing business and social world. Embedding ethics into research by students seems to be intuitively easy given tight, standardized ethical guidelines and rigorous ethical approval process in the university. In reality, there are Masters and PhD res...
Many Small and Medium Enterprises (SMEs) in Nigeria go moribund despite the efforts of government and other supportive agents. There is a dearth of EM models which capture and address the problem of short term survival of SMEs faced by owner/managers in Nigeria.
This paper aims at evaluating extant literature and models on EM to propose a new and...
Abstract
Responsible researchers with ethically sound research skills are fundamental to success in an ever-changing business and social world. Embedding ethics into research by students seems to be intuitively easy given tight, standardized ethical guidelines and rigorous ethical approval process in the university. In reality, there are Masters an...
This study explores how planning, leading and organising activities shaped the organisational architecture of the nascent small restaurants that survived the first five years of operating in Durban in South Africa. Twelve owners of nascent small restaurants in Durban were selected using purposive sampling and interviewed to gather data. Themes of h...
Orientation: There is a growing prevalence of entrepreneurial activity by immigrant entrepreneurs in different sectors of various economies across the world. Immigrant entrepreneurs seek to identify opportunities to grow and sustain their businesses in hostile business markets. Immigrant entrepreneurs use an array of channels of communication to ga...
The use of a decentralised organisational architecture to deliver water services in a district municipality is appealing to managers, but also complex. This study explores how a District Municipality implemented the provision of decentralised water services through eight Local Municipalities in South Africa. Seven area managers based in Local Munic...
Many young academics come to the university because of passion for their subject rather than the thought of becoming a Vice-Chancellor (VC) one day. In a study of management competencies for deans, Potgieter and Coetzee (2010) acknowledged that deans require several additional competencies to function as a manager (e.g. academic, administration, ma...
Without strategic leadership of entrepreneurs, many entrepreneurial small and medium sized enterprises in Malawi would not survive and grow. This study explores what entrepreneurs as strategic leaders of their enterprises do to ensure business survival and growth in a competitive environment. Purposive sampling was used to identify 12 local strateg...
Integral to the success of any post-apartheid management development programme in South Africa is principled assessment of acquired competencies or learning achieved by the learners. This study explores how prospective Junior Managers employed in a multinational firm with operations in South Africa, actually used or did not use the assessment crite...
Researching organizational culture using the grounded theory method is intuitively logical, given the ease of conceptualising organizational culture as a basic social process. In spite of its intuitive appeal, there are numerous challenges along the research voyage that could facilitate or jeopardise the unsuspecting researcher's investigation. The...
The agricultural sector of the country of Malawi makes a substantial contribution to the economic activity and has the potential to be a significant driver of poverty alleviation. This paper is concerned with the implications of government policy and intervention for the strategic management and leadership of agro-based SMEs. It firstly examines th...
Human resources are increasingly seen as vital to developing nations, but studies of work motivation remain focused on manager elites rather than the general workforce, and on motivation ‘at’ particular workplaces rather than the wider meaning ‘of’ work in societies at large. In an adaptation of Morse and Weiss's classic study on the meaning of wor...
Human resources are increasingly seen as vital to developing nations, but studies of work motivation remain focused on manager elites rather than the general workforce, and on motivation 'at' particular workplaces rather than the wider meaning 'of' work in societies at large. In an adaptation of Morse and Weiss's classic study on the meaning of wor...
The mental health of refugees is increasingly being recognized as an important dimension of refugee welfare. In 1992 the Finnish Refugee Council established one of the first aid programmes to provide a therapeutic intervention to traumatized refugees. In an attempt to establish the necessary therapeutic ski& to work with this client group, we inves...