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Most water utilities have to handle a substantial number of customer complaints every year. Traditionally, complaints are handled by skilled staff who know how to identify primary issues, classify complaints, find solutions, and communicate with customers. The effort associated with complaint processing is often great, depending on the number of cu...
Prompt detection of cyber–physical attacks (CPAs) on a water distribution system (WDS) is critical to avoid irreversible damage to the network infrastructure and disruption of water services. However, the complex interdependencies of the water network’s components make CPA detection challenging. To better capture the spatiotemporal dimensions of th...
For more than two decades, the use of artificial neural networks (ANNs) in hydrology has become an effective and efficient alternative against traditional modeling approaches, i.e. physically-based or conceptual. These can take ad-vantage of any type of available information to predict the hydrological response of complex systems, with missing data...