Lukas Neville

Lukas Neville
University of Manitoba | UMN · Asper School of Business

About

18
Publications
14,052
Reads
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359
Citations
Citations since 2017
8 Research Items
268 Citations
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20172018201920202021202220230102030405060

Publications

Publications (18)
Article
Full-text available
Research often paints a dark portrait of power. Previous work underscores the links between power and self-interested, antisocial behavior. In this paper, we identify a potential bright side to power—namely, that the powerful are more likely to intervene when they witness workplace incivility. In experimental (Studies 1 and 3) and field (Study 2) s...
Article
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At the heart of the debate between Colquitt's and Adler's (Adler et al., 2016) camps is a disagreement about the degree to which employees can be expected to respond favorably to challenging, negative, or critical feedback. Colquitt and colleagues argue that we often try and avoid blame, select jobs that don't rate us against others, and respond un...
Article
Full-text available
We draw on balance theory (Heider, 1958) to better understand trust breach in its social context. By focusing on the motive to preserve balanced relationships within groups, we present a novel view on how and when trust repair is likely to occur in teams and workgroups. We also argue why such balanced states are likely to be more than just transito...
Article
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This exploratory study examines the nature of customer entitlement and its impact on front-line service employees. In an open-ended qualitative inquiry, 56 individuals with waitstaff experience described the types of behaviors entitled customers engage in and the kinds of service-related "perks" these individuals feel deserving of. Participants exp...
Chapter
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Purpose – Trust and justice are generally considered distinct but closely related constructs. Individual perceptions of procedural justice and trustworthiness have been shown to reciprocally influence one another, each independently promoting trust (Colquitt & Mueller, 2007). We consider instances where these may instead diverge: how intentional ef...
Preprint
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Research and theory on forgiveness in the workplace draws considerably on results from the study of close relationships. This paper considers whether forgiveness-related attitudes and perceptions systematically differ in the home versus workplace contexts. Previous work suggests that people may see forgiveness as less appropriate to express at work...
Article
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Advice about enacting change in organizations often treats culture as malleable: With the right processes, the right structures, and sufficient managerial resolve, cultural change will happen. But OD practitioners often discover that there are limits to how much culture can be changed. In this article, we argue that culture, rather than shaping peo...
Chapter
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Negotiations are a context in which adversity is expected and unavoidable. Adversity is normal in negotiations in part because we are dependent on counterparts whose goals, intentions, and behaviours cannot be predicted in advance or controlled in the moment. Negotiations also frequently involve ‘turning points’ where changes in the environment or...
Article
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In this paper, we conceptualize and integrate a measure of political knowledge into the broader literatures on political behaviour, proactivity, and followership. Political knowledge refers to an individual's perceived understanding of the relationships, demands, resources, and preferences of an influential target, such as their leader. We examine...
Article
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In this paper, we extend the literature on psychological entitlement to the domain of negotiation. Psychological entitlement describes a tendency to demand excessive and unearned rewards. For negotiators, entitlement is associated with individually beneficial attitudes like aspirations, first offer intentions, and self-efficacy, but also with conte...
Article
Full-text available
This article introduces the concept of cultural mosaic beliefs (CMBs) as a component of effective multicultural work groups. Building on theories of group diversity and self-verification, and responding to calls to understand moderators that explain the impact of group diversity on performance outcomes, we conceptualize CMBs as a psychological clim...
Article
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Despite a vibrant body of scholarship and a growing public discourse around the socio-political consequences of rising income inequality around much of the world, very little is known about the organizational consequences of societal-level income inequality. In this essay, we draw upon previous literature on the socio-political consequences of high...
Article
What effect does economic inequality have on academic integrity? Using data from search-engine queries made between 2003 and 2011 on Google and state-level measures of income inequality and generalized trust, I found that academically dishonest searches (queries seeking term-paper mills and help with cheating) were more likely to come from states w...
Article
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Santropol Roulant is an innovative nonprofit organization in Montreal focused on youth training, food security, and intergenerational community building. Since its inception, the Roulant has delivered more than 250,000 meals to isolated seniors and trained more than sixteen hundred young volunteers. Within a few short months, the Roulant will lose...

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