Lucia B. Oliveira

• DSc
• Professor (Full) at Getúlio Vargas Foundation

Objective: This study aims to analyze the meanings attributed to work by urban bus drivers who work in large cities. Design/methodology/approach: A qualitative research was conducted with the participation of 22 drivers from the same bus company in the city of Rio de Janeiro. Data were obtained from semi-structured interviews and analyzed using con...

Objetivo: O presente estudo tem por objetivo analisar os sentidos atribuídos ao trabalho por motoristas de ônibus urbano que atuam em grandes cidades. Design/metodologia/abordagem: Foi conduzida uma pesquisa de natureza qualitativa com a participação de 22 motoristas de uma empresa de ônibus do município do Rio de Janeiro. Os dados foram obtidos a...

O presente estudo teve como objetivo analisar a transição de carreira de trabalhadores na maturidade que tiveram suas carreiras corporativas interrompidas pela demissão. Participaram da pesquisa, de caráter qualitativo e exploratório, 21 profissionais, com idades entre 45 e 60 anos, que ocupavam cargos de gestão e foram desligados das organizações...

Purpose: The purpose of this research is to investigate the influence of different antecedents of perceived employability among higher education students, including career engagement, involvement with the university environment (assessed through academic performance and participation in extracurricular activities), the prestige of the higher educat...

Objective: This study examines the main challenges faced by small and medium-sized enterprises (SMEs) in Rio de Janeiro amid the Covid-19 pandemic, the conceived solutions, and their outcomes, as perceived by the companies’ managers. It also assesses the extent to which these companies made use of supporting public policies and with what results....

Learning outcomes The case study will encourage reflection on the challenges that organisations face in attracting, engaging and retaining knowledge workers that are critical to their performance and growth. It is set in the context of innovative, high-tech organisations whose success is heavily dependent on the performance of information technolog...

Objetivo da pesquisa: Este estudo teve por objetivo investigar as motivações para a transição de carreira de uma posição técnica para uma função gerencial no contexto da administração pública brasileira. Mais especificamente, foram pesquisados advogados da Procuradoria-Geral da Fazenda Nacional (PGFN) e buscou-se identificar a importância relativa...

The case portrays the drama of a private university professor who, after 20 years of intense work and dedication, was fired. The family-owned organization she used to work for was recently purchased by an educational conglomerate and her fate was one of the many professors who were dismissed in the aftermath of the acquisition. The case addresses t...

Purpose The purpose of this research was to investigate the influence of abusive supervision on work engagement, stress and turnover intention of subordinates. It was also proposed that work engagement and stress mediate the relationship between abusive supervision and turnover intention. Self-determination theory and the job demands-resources (JD-...

Drawing from a sample of 534 college students from a small private collegeand a large public university in Rio de Janeiro, Brazil, this study investigates the effectsof personality traits, measured by the Big Five (neuroticism, extroversion, opennessto experience, agreeableness, and conscientiousness), Core Self-evaluation (locusof control, neuroti...

The purpose of this article is to understand the importance and the meanings of work for women working in the Military Police of the State of Rio de Janeiro. In-depth interviews were conducted with 23 female police officers, and their testimonies were subjected to content analysis. The results indicate that work has a high centrality in their lives...

Resumo O objetivo deste artigo é compreender a importância e os sentidos que mulheres atuantes na Polícia Militar do Estado do Rio de Janeiro atribuem ao trabalho. Foram realizadas entrevistas em profundidade com 23 policiais mulheres e seus depoimentos foram submetidos à análise de conteúdo. Os resultados indicam que o trabalho possui alta central...

O presente estudo tem por objetivo comparar a satisfação no trabalho e a percepção de empregabilidade de profissionais que atuam em projetos com métodos ágeis ou tradicionais. A pesquisa de natureza quantitativa contou com a participação de 277 profissionais de projetos empregados em organizações públicas e privadas, de diferentes tamanhos e setore...

This teaching case portrays a dilemma faced by Daniel, a young Brazilian black journalist who works for Globo Group, the country’s largest and dominant media conglomerate. He has been able to build a successful career start at GloboNews channel, which he – and his family – considered to be a dream job. It is a regular working day in early November...

Objective: This study aimed to analyze the career shock experienced by professionals displaced from the private companies in which they worked. It was also analyzed the impacts of the career shock and the different resources mobilized to deal with it. Theories: The dismissal experience was analyzed in the light of the conservation of resources the...

The aging of the Brazilian population has been broadening the debate around the exit and permanence of older workers from the labor market. Evidence also points out that companies have been promoting the dismissal of these employees, including those who would prefer to continue working. In this sense, the purpose of present research was to analyze...

The case addresses the situation experienced by Gustavo, manager of a team of six analysts in the financial department of a large public bank. One of the team's senior analysts had been promoted to manager in another area, and he was faced with the need to choose one of his team's full analysts for the position. After analyzing the candidates' skil...

Resumo O caso aborda a situação vivenciada por Gustavo, gestor de uma equipe de seis analistas da diretoria financeira de um grande banco público. Um dos analistas seniores da equipe havia sido promovido a gerente de outra área e ele se viu diante da necessidade de escolher um dos analistas plenos de sua equipe para o cargo. Analisadas as competênc...

Purpose This study analyzes the impact of purpose-oriented leadership and leader cultural intelligence on engagement and burnout among expatriates undertaking long-term corporate assignments, grounded on social psychology frameworks on interpersonal bias. Design/methodology/approach A survey was conducted with corporate expatriates from 21 differe...

The purpose of this study was to investigate the motivations and impacts of a graduate degree on the career and employability of former students of lato sensu and stricto sensu business courses. In addition, an analysis was also conducted comparing these results according to the course type (lato sensu and stricto sensu) and the socio-demographic p...

Counterproductive work behaviors (CWB) are harmful to organizations and detrimental to individual and collective performance. Although CWB have been considerably explored in the last decades, few studies have tried to assess the relative influence of their predictors. In this paper, we develop and test a structural equations model to evaluate the c...

Recently science has been suffering multiple attacks. The fight against dogmas and guesswork in the realm of public opinion has been tough and, often, ineffective. Perhaps that is why people whose work highlights the relevance of a reasoned debate, with visionary perspectives and significant impacts, are so missed. One such person was Sergio Trinda...

The case tells the story of a professional who has built a successful career in a consulting firm and who, along the way, has identified opportunities and faced challenges by taking the banner of diversity in his company. More specifically, this executive feels pressured to take a more incisive stance when faced with the situation of a transgender...

This study investigates the role of leadership for professionals working in international cultural settings. More specifically, we analyzed the impact of purpose-oriented leadership and leader’s cultural intelligence on the engagement and burnout of corporate expatriates undertaking long-term international assignments. A total of 112 expatriates, f...

Despite being widely studied, voluntary employee turnover still raises many questions and debates. In this sense, the purpose of this qualitative study was to investigate the reasons behind the decision to change jobs, expressed by former employees of a large public Brazilian company. The selection of subjects included, on the one hand, younger emp...

In the organizational career management literature, scholars have focused on career management policies, with little attention given to practices that can vary within organizations. And despite its recognized importance, research on the role of leaders in the career management process is also scant. In this study, we investigate the effects of care...

Este estudo teve como objetivo verificar a percepção de trabalhadores homossexuais do gênero masculino sobre a questão da diversidade por orientação sexual em uma empresa estatal brasileira. A metodologia empregada foi um estudo de caso qualitativo e descritivo onde foram analisados documentos oficiais da organização pesquisada e, com base em um ro...

Purpose: To explore the meaning of work, analyzing and comparing how it is experienced by workers who are subject to different employment relationships. Originality/value: The research is important because it advances in the discussion about the flexibilization of labor relations and its impact on how professionals experience and attribute meaning...

Purpose The purpose of this study was to compare and analyze the job satisfaction, organizational commitment and turnover intention of professors, technical-administrative servants and outsourced workers of the Federal University of the State of Rio de Janeiro (UNIRIO). Design/methodology/approach The authors conducted analyses of variance, with...

Este estudo teve como objetivo analisar a trajetória universitária de bolsistas do Programa Universidade para Todos (ProUni), inseridos em uma instituição de ensino superior reconhecida por sua qualidade e pelo direcionamento a jovens de classes sociais privilegiadas. Para tanto, buscou-se investigar o processo de decisão pelo ensino superior, as v...

O objetivo deste estudo foi explorar o sentido do trabalho, analisando e comparando como o mesmo é vivenciado por trabalhadores submetidos a diferentes vínculos empregatícios. Para tal conduzimos uma pesquisa qualitativa e exploratória com professores de uma mesma Instituição de Ensino Superior (IES), mas que atuam sob diferentes vínculos de trabal...

O envelhecimento da população brasileira vem ampliando o debate em torno do tema aposentadoria. Evidências também apontam que empresas têm promovido o desligamento de empregados mais velhos, incluindo aqueles que prefeririam continuar trabalhando. Nesse sentido, a presente pesquisa teve por objetivo analisar os fatores que contribuíram para a decis...

Diante de um cenário marcado pelo desemprego juvenil, se nota de um lado o aumento da população escolar de nível superior e de outro a reclamação pela falta de mão de obra qualificada, evidenciando a necessidade de se analisar o processo de inserção profissional. Apesar de ter aumentado, nos últimos anos, o número de pesquisas acerca da temática no...

Purpose – The aim of the study was to analyze individual and situational antecedents of work engagement. More specifically, we propose that engagement is influenced by individual differences, measured by a construct called core self-evaluations, by human resourcemanagement practices, and by leader-member exchange quality.Moreover, we investigate th...

Resumo O objetivo deste trabalho foi analisar motivações de carreira de jovens que participaram de programas de trainees e desafios enfrentados em sua primeira experiência de gestão. A pesquisa foi conduzida numa grande empresa multinacional, com um grupo de 13 jovens que participaram do programa de trainees da empresa, além de três profissionais e...

The transition into a first management position is often marked by great challenges, which can be even greater when the new manager is young and has little personal and professional experience. Thus, the purpose of this exploratory study was to investigate the challenges faced in this transition and the ways found to overcome them. The job demands-...

O objetivo deste trabalho foi investigar as relações entre clima organizacional, satisfação no trabalho e intenção de rotatividade em restaurantes fast food, um ramo de atividade que usualmente enfrenta altas taxas de rotatividade. A pesquisa foi conduzida com 279 empregados de oito filiais de uma rede de fast food no Rio de Janeiro. Os resultados...

Resumo: Este estudo tem como objetivo analisar a transição de carreira de trabalhadores maduros que passaram por uma ruptura em suas carreiras corporativas. Participaram da pesquisa, até o momento, oito trabalhadores maduros, com idade entre 45 e 65 anos, que ocupavam cargos executivos e foram desligados de organizações privadas de médio ou grande...

This paper presents a theoretical and empirical analysis of the relationship between human resource management (HRM) and organizational performance. Theoretically, we discuss the importance of HRM for the development of resources and its impact on business performance. Empirically, we evaluated articles published on Brazilian academic journals that...

O Brasil foi ‒ e ainda será ‒ sede de importantes megaeventos esportivos, assim denominados em função das grandes transformações de ordem urbana, social e econômica que ocorrem antes, durante e depois de sua realização (ROCHE, 1994; VILA; DARCY; ALÉN, 2014). A condução de tais eventos envolve a mobilização de grande quantidade de voluntários, consi...

The field of strategic human resource management (SHRM) is mainly concerned with the development of HRM systems that create value to the organization and its internal customers. In this paper, we evaluate the effects of high performance work systems (HPWS) and leader-member exchange (LMX) quality on employee engagement, and also the relationship be...

Agradecimentos à FAPERJ pelo apoio financeiro para a condução desta pesquisa. Num contexto de escassez de profissionais de nível técnico, os cursos profissionalizantes de nível médio aparecem como uma alternativa para o desenvolvimento de capital humano no país e para solucionar o chamado “apagão de mão de obra”, especialmente na indústria. Nesse...

Das tecnologias de informação e comunicação (TICs), os equipamentos móveis têm se destacado por sua sofisticação técnica e crescente presença na vida das pessoas e das organizações. Ao mesmo tempo, transformações na natureza e no ritmo de trabalho vêm ampliando o debate sobre qualidade de vida no trabalho e, mais especificamente, sobre a interface...

Elevados investimentos em treinamento e desenvolvimento são feitos pelas empresas visando elevar as competências de seus empregados e, com isso, obter um desempenho superior. Porém, a maioria delas desconhece qual o real impacto desses investimentos (BASSI et al., 2002). Vários autores vêm estudando, ao longo dos anos, métodos para demonstrar essa...

O objetivo desta pesquisa foi desvelar em que medida os cursos de educação executiva, nomeadamente os MBAs brasileiros, contribuíram efetivamente para a carreira de seus egressos. Neste sentido, conduzimos uma pesquisa empírica, de cunho quantitativo, com 2.027 egressos dos últimos onze anos (2004 a 2014) dos cinco principais MBAs ofertados por uma...

Trainee programs have been widely used by organizations to attract young professionals. Based on the literature on employer attractiveness, which is part of the recruitment process, and recognizing the importance of person-organization fit, in the present study we analyzed the communication content of ads and posters of 75 selection processes for t...

In this exploratory case study, developed in a large company of the newspaper industry, the purpose was to analyze factors of attraction and resignation of young people who voluntarily chose to leave the organization. The theoretical basis for this research was built on the following aspects: job and career aspirations of Generation Y workers; fact...

The internal marketing concept emerged in North-American service companies as a way to encourage employees to improve the quality of their services. Over time, strategy implementation, change management and market orientation have been incorporated into the concept (Berry, 1987; Rafiq & Ahmed, 2000). In all these aspects, the employee occupies a pr...

The world has around four billion people in the so-called bottom of the pyramid, but only recently it has been highlighted the enormous consumption potential and entrepreneurial capacity of this population (PRAHALAD, 2005; PRAHALAD; HAMMOND, 2002; PRAHALAD; HART, 2002). In Brazil, the recent growth of the less affluent population’s average income b...

The work-family interface has attracted the attention of researchers over the past three decades (Greenhaus, 2008). Changes in the world of work and a growing concern about the balance between personal and professional lives have contributed to increased interest in the topic. Drawing on a sample of 296 workers with higher education, hypotheses wer...

Recognizing that research on human resource management (HRM) and organizational performance is increasingly important within the management field, this article analyzes how the Brazilian scientific production evaluates the effects of HRM variables on the performance of organizations. Through a meta-study of articles presented at the events organize...

This study explores the influence of organizational career management initiatives (OCMIs) on perceptions of subjective career success, job satisfaction, affective commitment, and turnover intention, as well as the role of leaders as additional source of career management support for employees in organizations, which we argue can also promote job sa...

Este estudo exploratório tem como objetivo compreender mudanças na identidade da mulher a partir de sua relação com o trabalho e com o consumo após a primeira gestação. Foram feitas 19 entrevistas em profundidade com mulheres de classe alta no Rio de Janeiro. Entre os resultados, destaca-se a importância do trabalho como formador da identidade das...

The changes in the world of work observed in the last three decades have imposed great pressure on young and future administrators that seek to find their way into this world. This exploratory study looks into persons who have chosen different career paths compared to those of an administrator, in order to identify lessons that might be useful in t...

O Manual de Gestão para Micro e Pequenas Empresas (MPEs) Inovadoras é um projeto desenvolvido pela Rede de Tecnologia do Rio de Janeiro (Redetec) e pelo Serviço de Apoio às Micro e Pequenas Empresas no Estado do Rio de Janeiro (Sebrae/RJ), no âmbito de uma parceria, que já soma 16 anos, de aproximação do conhecimento gerado nas instituições de Ciên...

The purpose of this qualitative study was to investigate how undergraduates perceive and prepare for the job market. Thirty-one in-depth interviews were held with students from different Business Administration courses in the state of Rio de Janeiro, Brazil. The results showed that the traditional careers were still preferred and that the investmen...

Este artigo tem por objetivo apresentar um modelo teórico explicativo da forma como jovens estudantes de Administração buscam, objetiva e subjetivamente, construir sua carreira na área. A metodologia de investigação utilizada foi a da grounded theory, que permite a construção de modelos, conceitos e/ou proposições teóricas a partir dos dados obtido...

As relações de gênero no universo do trabalho ainda são marcadas por importantes assimetrias, especialmente quando se trata do nível salarial e do acesso a posições de maior responsabilidade dentro das organizações. Neste estudo, procura-se investigar se a percepção de desigualdade na distribuição e nos critérios de alocação de recompensas aplicado...

A crescente integração do Brasil ao capitalismo global trouxe a questão do desemprego e da qualificação da mão-de-obra para o centro do debate sobre os problemas da economia e da sociedade brasileiras. Neste contexto, o discurso da empregabilidade ganha força, uma vez que representa uma possível saída para os problemas de competitividade de nossa e...

Os problemas do mercado de trabalho e a busca de soluções fizeram emergir um debate sobre a questão da empregabilidade que, na sua versão mais difundida, imputa aos trabalhadores a responsabilidade pela conquista e manutenção de um posto de trabalho. Este estudo teve por objetivo analisar, a partir de uma visão crítica sobre esta questão, o destino...

Cristina is in a crucial moment of her career. She is about to conclude a full-time MBA in an important university and need to decide what to do next. The time she spent away from the job market, due to almost two years of full dedication to studying, gave her a unique opportunity to think about her real motivations and desires regarding her profes...

This study reports and discusses the case of a private company of the financial sector, located in Brazil, which, a few years ago, was decentralized in business units. The authors tried to understand the motivations for the decision, the challenges that followed its implementation, and the structure of the management control system adopted to monit...