Loutfi Boulahlib

• Doctor of Philosophy
• Researcher at International Islamic University Malaysia

Startups play a crucial role in fostering innovation and promoting sustainable development by addressing critical economic, social, and environmental challenges. This study explores the role of startups in advancing the Sustainable Development Goals (SDGs) through innovative solutions and identifies factors that may impact the sustainability of dev...

Total Quality Management (TQM) and the development of intellectual capital go hand-in-hand in organizations. TQM enables continuous improvement and customer satisfaction, which are essential for success in a knowledge-driven economy. TQM intersects with knowledge management, creating, utilizing, and preserving intellectual capital. Examples of TQM...

In today's globalized era, businesses must innovate to succeed in international markets. This article examines the evolving global market landscape, driven by U.S. corporations and emerging-market firms. Advances in technology and widespread internet and social media usage have lowered barriers for international operations, benefiting SMEs. The lit...

This study aims to explore factors that influence attitudes towards implementing TQM among the academic staff in one of the Malaysian higher education institutions. A total of 270 questionnaires were distributed among academic staff at International Islamic University Malaysia (IIUM), and a total of 209 questionnaires were completed. The method tha...

Purpose The purpose of this study is to examine the relationship between emotional labour (EL) strategies and employees’ performance by considering the role of emotional intelligence (EI) as a moderator. Design/methodology/approach This study focused on the administrative staff of International Islamic University Malaysia (IIUM) who deal with stud...

Purpose-This study examines the attitude of academic staff in one higher education institution in Malaysia towards the implementation of total quality management principles, and how that affects the intention to implement total quality management in the university. It also highlights the impacts of several demographic variables on the implementatio...