Lorne Olfman

Lorne Olfman
Claremont Graduate University · School of Information Systems and Technology

About

203
Publications
52,131
Reads
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4,630
Citations
Citations since 2017
11 Research Items
1187 Citations
2017201820192020202120222023050100150200
2017201820192020202120222023050100150200
2017201820192020202120222023050100150200
2017201820192020202120222023050100150200

Publications

Publications (203)
Preprint
Full-text available
This research suggests an add-on to empower Google Forms to be an automatic machine for generating multiple-choice questions (MCQs) used in online assessments. In this paper, we elaborate an add-on design mainly comprising question-formulating software and data storage. The algorithm as an intellectual mechanism of this software can produce MCQs at...
Preprint
Full-text available
This research is aimed to propose an artificial intelligence algorithm comprising an ontology-based design, text mining, and natural language processing for automatically generating gap-fill multiple choice questions (MCQs). The simulation of this research demonstrated an application of the algorithm in generating gap-fill MCQs about software testi...
Article
Recently, colleges and universities have been forced to utilize distance learning. With students spending less time on campus, their sense of community may decrease because they would be less likely to participate in the community. This puts higher education commuter institutions at a disadvantage in terms of generating and maintaining social capit...
Conference Paper
This study examined how Information Systems and Technology can play a role in improving the understanding of Home Field Advantage (HFA) in the U.S. Major League Soccer (MLS). The study validates the existence of HFA in MLS, and quantifies its impact on teams’ performance as reflected by their match statistics. During the period under review, 2012 –...
Chapter
There are two typical forms of trust in organisational settings—institution-based trust and interpersonal trust. The role of interpersonal trust in promoting interdepartmental knowledge sharing has been investigated. The effect of institution-based trust, especially the joint effect of institution-based and interpersonal trust, on interdepartmental...
Conference Paper
We conducted this research following the qualitative action research paradigm to improve the experience of business students enrolled in business analytics courses. Many students have struggled in these courses as they have become bottleneck courses for these students. Students' attitudes toward business analytics have been generally negative. As f...
Conference Paper
Full-text available
In this paper, we propose an ontology-based framework for formulating multiple-choice questions that can assess students' knowledge in the analytical level. The questions formulated from this framework are aimed at encouraging students to think about applying relative concepts to produce different paradigms for solving the same problem. In the expe...
Article
Purpose Inter-organizational knowledge sharing systems (IOKSS) are crucial for scientific, social and economic development especially in knowledge-intensive sectors. Knowledge sharing processes and systems will not only be challenged by individual and organizational factors but also by social, technical and political inter-organizational factors....
Thesis
Full-text available
Technical terms could be considered a trait in the written discourse that instructors can use to observe students’ understandings of a given scientific concept. If students can use precise technical terms to discuss specific characteristics of a concept, or specify why a concept should be applied in a given scenario, instructors would be able to im...
Article
There are two typical forms of trust in organisational settings institution-based trust and interpersonal trust. The role of interpersonal trust in promoting interdepartmental knowledge sharing has been investigated. The effect of institution-based trust, especially the joint effect of institution-based and interpersonal trust, on interdepartmental...
Article
Full-text available
The authors developed and evaluated an expert system-based training system using Information Systems Design Theory (ISDT). First, an Expert System for Training (EST) was designed and implemented, and then a version of EST without expertise features, called IST, was also created. In order to evaluate which training system (if any) delivers better tr...
Article
Adopting an evolutionary perspective, we introduce an alternative approach to the opportunism in strategic alliance where the accumulated risks during alliance operation lead to opportunism in alliance. To examine this process, a total of 358 employees from South Korean firms in the high technology sector completed a survey on opportunism in strate...
Article
The main purpose of this panel is to raise awareness on the prevalence of corporate psychopathy and draw on preliminary findings on a research in progress to discuss the implications of corporate psychopathy on IT workers. This is an issue that has not received much attention in the Computer and People Research community. The panel will propose mea...
Article
Online discussions show promise for improving students' learning. We conducted two case studies to explore the potential benefits of using anchoring in asynchronous online discussions. We compared anchored asynchronous online discussions (AAODs) with standard asynchronous online discussions (AODs) on students' experience and learning in a blended e...
Article
Many students who participate in online courses experience frustration and failure because they are not prepared for the demanding and isolated learning experience. A traditional learning theory known as self-directed learning (SDL) is a foundation that can help establish features of a personalized system that helps students improve their abilities...
Conference Paper
Full-text available
In recent years, we have observed a rising interest in studying the effects of Web 2.0 technologies on student learning. We learned that human behavior can be influenced by personal and environmental factors as in Bandura's concept of "reciprocal causation." For business statistics students, we implemented online discussions to extend student invol...
Conference Paper
Tablets are mobile technology that offers students a more stimulating experience with portable, engaging, and interactive tools. Although tablets are increasingly being integrated into K-12 classrooms, it will be impractical if teachers do not apply the right teaching methods for tablet integration into the curriculum. The question of how to create...
Conference Paper
In this paper we explore the feasibility of conducting software training in a peer learning context with the aid of student-produced screen casts. Three case studies were conducted to collect data. Wikispaces and Screencast-O-Matic were used during software training sessions to support peer learning in three Information Systems and Technologies (IS...
Article
This research presents an application design to integrate notification and recommendation systems (NARS) into online discussion forums (ODFs) on mobile devices. The integration is expected to overcome the issue of long delays in response that occurs in traditional ODFs. Notification increases participants' awareness of posts and recommendation redu...
Article
In recent years, we have observed a rising interest in studying the effects of Web 2.0 technologies on student learning. We learned that human behavior can be influenced by personal and environmental factors as in Bandura's concept of "reciprocal causation." For business statistics students, we implemented online discussions to extend student invol...
Data
Full-text available
In this paper, we propose a conceptual idea for measuring knowledge in online discussions. The measurement we propose is based on technical terms of any ontology that students use for describing concepts related to each other. We conducted a simulation experiment, an experiment examining online documents that discuss our example concepts. The exper...
Article
Identification and access management I/AM is among the top security issues facing institutions of higher education. Most institutions of higher education require end users to provide usernames and passwords to gain access to personally identifiable information PII. This leaves universities vulnerable to unauthorized access and unauthorized disclosu...
Article
Purpose – The purpose of this study was to design collaboration mechanisms for groups, particularly those who are performing mandatory collaborative writing of Wiki pages. Design/methodology/approach – This research study utilized six design science research methodology steps. Two case studies were conducted to understand how a MediaWiki with addi...
Conference Paper
Geoscientists and engineers use anomalies which are parts of a profile that is above or below the surrounding average to infer subsurface targets (groundwater, ore and petroleum). Customarily, they are detected by processing field measurements including geological and geophysical data using methods such as stacking (averaging), Fourier analysis and...
Article
Full-text available
This research was conducted as a field experiment that explored the potential benefits of anchoring in asynchronous online discussions for business statistics classes required for information systems majors. These classes are usually taught using traditional methods with emphasis on lecturing, knowledge reproduction, and treatment of students as de...
Article
Full-text available
In this document we examine the collaboration and peer learning processes as articulated by students in essays that they wrote about their experience with using asynchronous online discussions for business statistics courses. The online discussions were implemented to help students succeed and overcome challenges and high failure rates in these cou...
Article
Using the ubiquitous satellites, smart phones and personal devices, users are generating big data and multimedia effortlessly. These multimedia (including text, audio, photos, video, images) are geo-coded and time-stamped (spatio-temporal data). Unfortunately, the share volume, velocity, variety, and variability of spatio-temporal data pose serious...
Chapter
Organizations need effective and affordable software training. In face-to-face settings, behavior modeling is an effective, but expensive, training method. Can behavior modeling be employed effectively, and more affordably, for software training in the online environment? An experiment was conducted to compare the effectiveness of online behavior m...
Article
Full-text available
This article is about the design and implementation of a wiki-based knowledge management system for improving emergency response. Most organizations face difficult challenges in managing knowledge for emergency response, but it is crucial for response effectiveness that such challenges be overcome. Organizational members must share the knowledge ne...
Article
The purpose of this panel is to provide a formal forum and opportunity to reflect on the past, discuss the present, and provide direction and inspiration for the future of what we now call Computers and People Research (CPR). To what extent have these early concerns and themes endured? How have they been transformed over five decades of changes in...
Article
This research was conducted as a field experiment that explored the potential benefits of anchoring in asynchronous online discussions for business statistics classes. Many students tend to perform poorly in these classes, which are usually taught using traditional methods with emphasis on lecturing, knowledge reproduction, and treatment of student...
Article
Full-text available
Software systems are one of the most important technologies that are present in every task that humans and computers perform. Humans perform their tasks by using a computer interface. Graphical user interfaces are the most common interface that developers rely on to create easy-to-use, easy-to-learn and easy-to-understand software systems so that e...
Chapter
Enterprise systems (ESs) are customizable, integrated software applications designed to support core business processes. This paper reports research contrasting the relative effectiveness of two strategies for ES end-user training that differentially reflect the Sein, Bostrom, and Olfman (1999) hierarchical knowledge-level model. One strategy— proc...
Chapter
This paper is about the design and implementation of a wiki-based knowledge management system for improving emergency response. Most organizations face difficult challenges in managing knowledge for emergency response, but it is crucial for response effectiveness that such challenges be overcome. Organizational members must share the knowledge need...
Conference Paper
An educational ePortfolio usually contains work that a student has collected, reflected on, constructed, and published to demonstrate personal learning and growth over time. This paper proposes Information Systems Design Theory for ePortfolio systems following the methodology by Walls et al. (1992). A new eportfolio system is designed based on the...
Article
Despite growing interest and attention from Information Technology researchers and practitioners, empirical research on factors that influence an organization's likelihood of adoption of Web services has been limited. This study reports an empirical analysis of survey data to identify the influencing factors and demographic characteristics related...
Chapter
We assessed the effects of electronic collaboration using inter-organizational information systems (IOIS) on firm performance, particularly between dominant buyers and their suppliers. From the suppliers’ perspective, we examined ways in which higher levels of performance can be achieved by increasing the extent that they proactively participate in...
Article
Enterprise systems ESs are customizable, integrated software applications designed to support core business processes. This paper reports research contrasting the relative effectiveness of two strategies for ES end-user training that differentially reflect the Sein, Bostrom, and Olfman 1999 hierarchical knowledge-level model. One strategy-procedura...
Conference Paper
Designing web technology courses that emphasize both knowledge concepts and hands-on experience is a challenging task. In traditional approach students spend half time in lectures and the half in labs. This study proposes a new approach that uses a combination of studios, mini-lectures, class blog and wiki. We conduct a case study in an undergradua...
Conference Paper
Full-text available
This paper reports a quasi-experimental study carried out with two social technologies in order to support and enhance collaborative knowledge construction among doctoral students discussing research papers. We conducted a fine-grained investigation of discourse in both systems by using three coherent theories of collaborative learning to guide thr...
Conference Paper
In this document we examine the effects of knowledge sharing motivations in terms of reputation and expected relationships, perceived enjoyment, and anchoring on perceived usefulness of asynchronous online discussions. Our main aim for conducting this study is to develop a deeper understanding of the dynamics of students' interactions in online dis...
Article
Full-text available
Executive Summary Designing web technology courses that match students' knowledge background and emphasize students' hands-on experience is imperative yet challenging. This paper discusses a new approach to teaching web technologies, particularly, open source Web 2.0 technologies, in which a combi-nation of studios, mini-lectures, presentations and...
Article
Full-text available
Knowledge is a powerful resource that enables individuals and organizations to achieve several benefits such as improved learning and decision-making. Repository knowledge management system (KMS) assists organizations to efficiently capture their knowledge for later reuse. However, the breadth and depth of a knowledge management system depends on t...
Article
Traditional ePortfolio systems are usually used as an individual learning unit, or an assessment tool in education. However, these systems often lack social constructivist learning features such as sharing, peer review, and group collaboration. This paper describes a new ePortfolio system that supports both personal and social constructivist learni...
Conference Paper
Full-text available
Traditional ePortfolio systems are usually used as an individual learning unit, or an assessment tool in education. However, these systems' often lack social constructive learning features such as sharing, peer review, and group collaboration. This paper describes a new ePortfolio system that supports both personal and social constructive learning,...
Article
Full-text available
Web 2.0 technologies are having a considerable influence on the learning industry. Constructivist learning processes, such as collaborative writing, have emerged as a result of the development of Web 2.0 technologies. We define the term "mandatory collaborative writing" to describe a writ-ing task where the group has a firm deadline. This article f...
Chapter
We defined electronic collaboration as consisting of two major activities: electronic information sharing (EIS) and electronic cooperation (ECo). We evaluated the extent of EIS and ECo that suppliers contribute to their development of an information exploitation capability (IEC). This capability enables them to utilize internally both information a...
Conference Paper
Full-text available
Constructivist learning mechanisms such as collaborative writing have emerged as a result of the development of Web 2.0 technologies. We define the term mandatory collaborative writing to describe a writing activity where the group has a firm deadline. Our study focuses on how a wiki can fully support mandatory group writing. The motivation of this...
Chapter
Organizations need effective and affordable software training. In face-to-face settings, behavior modeling (BM) is an effective, but expensive, training method. Can BM be employed effectively, and more affordably, for software training in the online environment? An experiment was conducted to compare the effectiveness of online BM with that of face...
Chapter
We defined electronic collaboration as consisting of two major activities: electronic information sharing (EIS) and electronic cooperation (ECo). We evaluated the extent of EIS and ECo that suppliers contribute to their development of an information exploitation capability (IEC). This capability enables them to utilize internally both information a...
Article
Organizations need effective and affordable software training. In face-to-face settings, behavior modeling (BM) is an effective, but expensive, training method. Can BM be employed effectively, and more affordably, for software training in the online environment? An experiment was conducted to compare the effectiveness of online BM with that of face...
Article
This article is about the design and implementation of an information system, using Wiki technology to improve the emergency preparedness efforts of the Claremont University Consortium. For some organizations, as in this case, responding to a crisis situation is done within a consortium environment. Managing knowledge across the various entities in...
Article
Full-text available
Knowledge is a powerful resource that enables individuals and organizations to achieve several benefits such as improved learning and decision- making. Repository knowledge management system (KMS) assists organizations to efficiently capture their knowledge for later reuse. However, the breadth and depth of a knowledge management system depends on...
Article
This paper describes two experimental studies that examine the difference between software training manuals for new users of a groupware software package. The manuals differed in terms of their elaboration of procedural, conceptual and usage information. It was expected that manuals with rich conceptual and usage elaborations would produce the best...
Article
Full-text available
The relationship between on-line communities and on-line brands is investigated by examining how on-line brand community's characteristics affect community commitment and brand loyalty-in particular, how the hosting type of an on-line brand community affects the relationships between characteristics and community commitment. A survey of 250 respond...
Article
Effective training is a key factor in determining the success of end-user computing (EUC) in organizations. Software training research often focuses on one outcome of training – understanding. The experimental study reported here examines understanding, motivation, and use as outcomes of software training. Two methods of training, applications-base...
Article
This paper is about the design and implementation of techniques and strategies to improve end user behavior in the utilization of passwords within a formal setting. The researchers were requested to investigate the issues inherent in the password management and utilization procedure within the client organization and thereby improve end user behavi...
Article
This article is about the design and implementation of an information system, using Wiki technology to improve the emergency preparedness efforts of the Claremont University Consortium. For some organizations, as in this case, responding to a crisis situation is done within a consortium environment. Managing knowledge across the various entities in...
Article
This chapter is about the design and implementation of an information system, using wiki technology to improve the emergency preparedness efforts of the Claremont University Consortium. For some organizations, as in this case, responding to a crisis situation is done within a consortia environment. Managing knowledge across the various entities inv...
Chapter
This article describes a knowledge management (KM) success model that is derived from observations generated through a longitudinal study of KM in an engineering organization and KM success factors found in the literature, which were modified by the application of these observations and success factors in various projects. The De-Lone and McLean (1...
Chapter
This article describes a knowledge management (KM) success model that is derived from observations generated through a longitudinal study of KM in an engineering organization and KM success factors found in the literature, which were modified by the application of these observations and success factors in various projects. The DeLone and McLean (19...
Chapter
This chapter is about the design and implementation of an information system, using Wiki technology to improve the emergency preparedness efforts of the Claremont University Consortium. For some organizations, as in this case, responding to a crisis situation is done within a consortia environment. Managing knowledge across the various entities inv...
Chapter
Organizations need effective and affordable software training. In face-to-face settings, behavior modeling (BM) is an effective, but expensive, training method. Can BM be employed effectively, and more affordably, for software training in the online environment? An experiment was conducted to compare the effectiveness of online BM with that of face...
Chapter
This article presents the empirical testing of a theoretical model of knowledge management system success. The Jennex and Olfman model of knowledge management system success was developed to reflect the DeLone and McLean model of information systems success in the knowledge management context. A structural equation model representing the Jennex and...
Chapter
This article proposes a framework for assessing knowledge management system (KMS) success models. The framework uses three criteria: how well the model fits actual KMS success factors, the degree to which the model has a theoretical foundation, and if the model can be used for both types of KMSs. The framework is then applied to four KMS success mo...
Chapter
This article is about the design and implementation of an information system, using Wiki technology to improve the emergency preparedness efforts of the Claremont University Consortium. For some organizations, as in this case, responding to a crisis situation is done within a consortium environment. Managing knowledge across the various entities in...
Chapter
The continued and increasing use of online asynchronous learning (OAL) environments for training raises the question whether and to what extent behavior modeling, the most effective training method in live instruction, will prove to be effective in OAL environments. This article analyzes the effect of applying behavior modeling training in an OAL e...
Chapter
This article describes a knowledge management (KM) success model that is derived from observations generated through a longitudinal study of KM in an engineering organization and KM success factors found in the literature, which were modified by the application of these observations and success factors in various projects. The DeLone and McLean (19...
Chapter
Full-text available
This chapter provides insights into the forces, dilemmas, and implications of the oncoming virtual society. The virtual society transcends cities, states, nations, and continents, and represents an evolutionary as opposed to a revolutionary movement. Although information technology (IT) is the main enabling force of the virtual society, other compo...
Article
Full-text available
This article proposes a framework for assessing knowledge management system (KMS) success models. The framework uses three criteria: how well the model fits actual KMS success factors, the degree to which the model has a theoretical foundation, and if the model can be used for both types of KMSs. The framework is then applied to four KMS success mo...
Article
This article presents the empirical testing of a theoretical model of knowledge management system success. The Jennex and Olfman model of knowledge management system success was developed to reflect the DeLone and McLean model of information systems success in the knowledge management context. A structural equation model representing the Jennex and...
Article
Full-text available
This pilot study aimed to explore technical and social antecedents and benefits of KMS use in a petroleum company in Oman. Data was collected through questionnaire given to KMS users. From the technical perspective, results uncovered that both knowledge utilizers and contributors were concerned about the system ease of use, speed and integration. K...
Article
Full-text available
This study attempts to reconcile viewpoints on the role of errors in the design of computer-based training (CBT) systems. From one perspective, errors are detrimental to learning; from another, they can be beneficial. The results of an experiment are presented and discussed. When a CBT system is designed to allow learners to correct their own error...
Conference Paper
We defined electronic collaboration as consisting of two major activities: electronic information sharing (EIS) and electronic cooperation (ECo). We evaluated the extent of EIS and ECo that suppliers contribute to their development of an information exploitation capability (IEC). This capability enables them to utilize internally both information a...
Article
Full-text available
An educational ePortfolio usually contains work that a student has collected, reflected, designed, and published to demonstrate personal learning and growth over time. However, previous studies have shown that traditional ePortfolio systems lack flexibility, peer review, and group collaboration. Without these features, ePortfolios do not have the b...
Chapter
This chapter presents the empirical testing of a theoretical model of knowledge management system (KMS) success. The Jennex and Olfman model of knowledge management success was developed to reflect the DeLone and McLean model of information systems success in the knowledge management context. A structural equation model representing the Jennex and...
Chapter
The continued and increasing use of online asynchronous learning (OAL) environments for training raises the question whether behavior modeling, the most effective training method in live instruction, will prove to be effective in OAL environments. If it is effective, to what extent will it be effective? In this study, behavior modeling training was...
Chapter
This article is about the design and implementation of an information system, using Wiki technology to improve the emergency preparedness efforts of the Claremont University Consortium. For some organizations, as in this case, responding to a crisis situation is done within a consortium environment. Managing knowledge across the various entities in...
Chapter
This article describes a knowledge management (KM) success model that is derived from observations generated through a longitudinal study of KM in an engineering organization and KM success factors found in the literature, which were modified by the application of these observations and success factors in various projects. The DeLone and McLean (19...
Article
In the 1990s, nations in the world from Singapore and Egypt to France and the United States poured billions of dollars into investments in information and telecommunication technologies. This article examines the effects of telecommunications investments from 1993 to 1998 using a model, which suggests that a delay in learning and adjustment is real...
Conference Paper
This paper is about the design and implementation of an information system, using Wiki technology to improve the emergency preparedness efforts of the Claremont University Consortium. For some organizations, as in this case, responding to a crisis situation in done within a consortia environment. Managing knowledge across the various entities invol...