Lisa Dicke

• University of North Texas

Public administration as an academic discipline provides nonprofit students with a foundation of public values essential to the preparation of capable public servants. The faculty in the Department of Public Administration at University of North Texas have been supportive of the department’s new undergraduate Nonprofit Leadership Studies degree and...

This article investigates the utility of an integrated approach which combines the Incident Command System (ICS) model and the Disruption-Ambiguity-Innovation-Challenge model, for understanding local government homeless service responses during the COVID-19 pandemic. A case study in the City of Dallas, Texas is used to understand how three function...

This research examines the crisis management approaches of local governments in responding to the service demands of their homeless populations during the COVID-19 pandemic. The pandemic has generated challenges for cities in serving the homeless who often lack access to health care and may reside in outdoor camps or congregate shelters where the v...

This case study research provides answers to questions about public service leadership developed from an analysis of internship experiences in a Masters of Public Administration (MPA) program in Texas. It examines the mentoring component of internships in four functional areas of leadership development. In addition, we consider gender as an aspect...

This Viewpoint essay examines the service delivery responses of nonprofit organizations that offer homeless support services amid the COVID‐19 pandemic. Government mandates and severe human needs have forced nonprofits to adapt quickly. Literature reviews provide little information about how nonprofits should manage service continuity under pandemi...

The roles of small congregations and their social impacts are well known, but few theoretical studies investigate megachurch congregations. These mammoth organizations have the potential for advancing social good, but minimal research specifically focuses on the activities of these congregations in economic development (ED). This study addresses th...

Trade and business associations and professional membership societies like many other political interest groups in the United States advocate and lobby their interests in the policy arena. Yet, we lack the understanding of how organizational capabilities shape different forms of political engagement in trade and professional associations. Research...

This research aims to examine the advocacy role of neighborhood associations(NA) in Seoul, South Korea. Neighborhood interaction and community characteristics are identified as factors that influence on internal and external advocacy role of NA. The survey in 2016, "Understanding the Roles of Neighborhood Association in Urban Governance", was used...

This article uses discourse theory and identifies images of older adults shaping public policy responses. Rhetorical patterns in narratives of aging shape socially constructed perceptions of aging. The article analyzes how peer-reviewed social science journal articles assessed signs, images, and narratives of older adults in popular media outlets i...

Research related to capabilities in general, and dynamic capabilities in particular, is one of the most active areas of scholarship in management and has much promise as an area of [...] Various capabilities exist within the firm, yet how capabilities are configured to deliver firm value remains to be fully understood. To this end, the relationship...

This article discusses how experiential knowledge has become institutionalized as “for credit” internships in schools of public affairs and administration. It presents an overview of the history of internships, along with associated research that has been conducted in this area. Following that review, the authors advance a model depicting the inter...

The International City and County Management Association, (ICMA), ensures that members who engage in misconduct are identified and sanctioned. Dozens of public sanctions have been issued over the past 20 years, and this paper considers the substance of these penalties. The article identifies the processes used to ensure compliance with its code of...

Stewardship theories have been proposed recently as the possible basis for the reform of roles and responsibilities of principals and agents in government contracted service relations, and for the design and development of more effective methods for ensuring accountability (and quality) in contracted human services.This article reports on an empiri...

This article suggests that leadership does not just occur in the higher echelons of a bureaucratic hierarchy, but is endemic throughout the organization and is present even at the basic rank and file level. Street-level leaders emerge when the need arises for quick decisions and responses to complex stimuli. These relatively "informal" leaders can...

This article serves as a warning, an exhortation, and a guide to nonprofit trustees, executives, and human resource (HR) managers. The United States has experienced cumulative national shock waves during the past 2 to 3 years of a magnitude not previously experienced before—at least not in the past 50 years. The tragic events of September 11, 2001,...

Stewardship theories have been proposed as a basis for the reform of roles and responsibilities of principals and agents in government-contracted service relations and for the development of effective methods for ensuring accountability (and quality) in contracted human services. This article reports on an empirical field study that assessed the ut...

Agencies at all levels of government are facing strong ideological pressures to downsize, devolve, dispense, and empower both employees and recipients of services. These ideological pressures provide many performance advantages, but collectively they threaten historic notions of achieving economy, efficiency, and effectiveness, along with accountab...

During the 1990s, a new government reform ideology won widespread public popularity. Alternatives to bureaucracy—including downsizing, devolution, diffusion, and empowerment—were widely touted and adopted as practical solutions to a variety of perceived and real problems. These reforms are manifestations of a powerful and widely accepted ideology....

Ten methods or techniques are identified that government agencies employ in their attempts to achieve accountability when they contract out for human services with nonprofit and for-profit service providers. These methods include auditing, monitoring, licensure, the courts, contracts, codes of ethics, whistle-blowing, registries, outcomes-based ass...

As globalization has advanced, citizens, activists, and scholars have expressed increasing concern that the growth of corporate power and the blurring of national boundaries have created a global democratic deficit. "For a range of common problems, the world has no formal institutional mechanism to ensure that voices representing all relevant parts...

This article builds on Felder and Silverman’s (1988) foundational theory on student learning styles. It shows how various teaching styles can be used for purposes of helping nonprofit university students achieve better learning outcomes. Likewise, several of the educational goals that are included in the curricular guidelines established by the Non...